--- title: "Michelin Connected Fleet Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Michelin Connected Fleet Software - reviews, pricing plans, popular comparisons to other Fleet Management products and more." source_url: "https://www.capterra.com/p/10014311/Michelin-Connected-Fleet/" page_type: "product" language: "en" --- # Michelin Connected Fleet Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 20, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Michelin Connected Fleet ## What is Michelin Connected Fleet? MICHELIN Connected Fleet, Powered by NexTraq is a suite of software designed to provide the tools and information fleet managers need to easily manage their fleet on a daily basis. Gain visibility into the condition of your fleet, optimize, operating costs, improve productivity, ensure safety, and manage sustainable fleets. ## What is Michelin Connected Fleet used for? [Fleet Management](https://www.capterra.com/fleet-management-software/)[GPS Tracking](https://www.capterra.com/gps-tracking-software/)[Route Planning](https://www.capterra.com/route-planning-software/) Top alternative Featured Overall rating Based on 50 user reviews Reviews sentiment Positive 60% Neutral 12% Negative 28% ### Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Michelin Connected Fleet?[Manage this product listing](https://www.g2.com/products/michelin-connected-fleet/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Michelin Connected Fleet 3.4 (50) VS. [4.5 (1,688)](https://www.capterra.com/p/138669/Motive/reviews/) Starting Price Contact vendor Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 3.7 (50) Ease Of Use 4.4 (1,033) Value For Money 3.2 (46) Value For Money 4.2 (968) Customer Service 3.0 (48) Customer Service 4.4 (978) ## Michelin Connected Fleet alternatives [4.6 (5,315)](https://www.capterra.com/p/153140/Connecteam/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars Highest Rated [4.9 (214)](https://www.capterra.com/p/152816/ClearPathGPS/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Samsara](https://www.capterra.com/p/167543/Samsara-for-Fleets-0-00-6-23/) [4.5 (1,033)](https://www.capterra.com/p/167543/Samsara-for-Fleets-0-00-6-23/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/167543/Samsara-for-Fleets-0-00-6-23/) [One Step GPS](https://www.capterra.com/p/197399/One-Step-GPS/) [4.8 (265)](https://www.capterra.com/p/197399/One-Step-GPS/reviews/) Starting price $13.95 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/197399/One-Step-GPS/) [View all alternatives](https://www.capterra.com/p/10014311/Michelin-Connected-Fleet/alternatives/) ## FAQs about Michelin Connected Fleet Overview ### Which roles and teams benefit most from Michelin Connected Fleet? Michelin Connected Fleet is most used by fleet managers, operations leaders, and dispatch teams that oversee vehicles, drivers, and daily routing. Safety directors and HR or compliance staff use it to monitor driver behavior and asset use, while executives and office managers rely on reporting to control costs, improve service, and support planning. Answer based on 48 reviews Features and Usability ### What are the key features of Michelin Connected Fleet? Michelin Connected Fleet includes core fleet management features like GPS vehicle tracking, live driver tracking, route history, and geofencing with speed and idling alerts. Differentiating capabilities include customizable and scheduled reports, maintenance management with service reminders, driver safety reporting, and mobile access for checking vehicle status from phones or computers. Answer based on 27 reviews Limitations ### Does Michelin Connected Fleet have bugs or reliability issues? Michelin Connected Fleet shows mixed reliability, with some fleets getting dependable daily performance while others run into recurring software and hardware issues. Common complaints include outages, faulty tracking units, lag, inaccurate locations, odometer mismatches, and unresolved dispatch problems, which can be especially frustrating for operations that need constant uptime. Answer based on 17 reviews Getting Started and Support ### What training and onboarding options does Michelin Connected Fleet offer? Michelin Connected Fleet provides in person training, live online sessions, webinars, and documentation to help teams get started. In person training supports direct instruction, live online sessions and webinars offer guided remote learning, and documentation gives written reference material for self-paced review. Answer based on 3 reviews Getting Started and Support ### What customer support options does Michelin Connected Fleet offer, and how do users rate the experience? Michelin Connected Fleet offers a knowledge base and phone support. User feedback on support is mixed: some describe quick, helpful responses and knowledgeable representatives, while many report slow follow-up, unresolved billing or contract issues, inconsistent account management, and difficulty getting callbacks or answers when problems persist. Answer based on 27 reviews Features and Usability ### How well does Michelin Connected Fleet handle vehicle tracking? Michelin Connected Fleet gives fleet managers clear vehicle location tracking, route history, and safety alerts for daily dispatch and oversight. Many small business and service teams find it easy to monitor stops, speed, and movement, though some users report offline periods, location jumps, and hardware-related accuracy issues. Answer based on 21 reviews Features and Usability ### Is Michelin Connected Fleet easy to use? Michelin Connected Fleet offers a generally user-friendly interface for checking vehicles, running reports, and managing fleet activity from web and mobile access. Many teams describe the layout as intuitive with low training needs, though some users find the app limited, certain features scattered across logins, and newer updates harder to navigate. Answer based on 21 reviews Features and Usability ### How good are the reporting tools? Michelin Connected Fleet provides scheduled and customizable fleet reports that help teams track stops, maintenance, and driver activity. Dispatch, warehouse, and service teams often value the report automation and readable summaries, but some users find customization limited, yearly reporting cumbersome, and certain report fields or notes missing. Answer based on 17 reviews Features and Usability ### How easy is Michelin Connected Fleet to learn and use? Michelin Connected Fleet is generally easy to learn for day-to-day tracking, dispatch support, and adding vehicles to a growing fleet. Small businesses and field service teams often say the portal is straightforward and training needs are light, though some users find reports harder to read and support processes more difficult than expected. Answer based on 12 reviews ## Features AI summary Based on 3,202 Fleet Management reviews Capterra data shows that buyers of Fleet Management software rank the following features as their top priorities: - **Vehicle Tracking** (**61%** of reviewers rated this feature as critical) - **Real-Time Monitoring** (**55%**) - **GPS** (**58%**) Michelin Connected Fleet supports all three features that reviewers rate most highly: **Vehicle Tracking**, **Real-Time Monitoring**, and **GPS**. Together, these capabilities give teams a clear view of vehicle locations, current fleet activity, and route data, helping businesses improve dispatch decisions, monitor operations more closely, and manage fleet performance with greater accuracy. Vehicle Tracking 1.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Real-time vehicle tracking for monitoring location, route, speed, etc. Real-Time Monitoring 2.3 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Active monitoring of systems, applications, or networks GPS 1.0 (3) 66.67% of 3 reviewers that rated this feature as important or highly important System to support the positioning, navigation, and timing (PNT) measurements of an object or individual Mobile Access 3.0 (5) 40.00% of 5 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Driver Management 3.0 (3) 33.33% of 3 reviewers that rated this feature as important or highly important Track all personnel who operate company vehicles Geolocation 3.0 (3) 33.33% of 3 reviewers that rated this feature as important or highly important Determines the location of a device using GPS or an IP address Michelin Connected Fleet 54 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Escalation: System alerts about the need to escalate an issue or request - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Asset Tracking: Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Customizable Reports: Alter the layout and content of reports - Data Import/Export: Import and export data to and from software applications - Delivery Tracking: Track item deliveries through dispatch notifications, status and location tracking, and ETA updates - Driver Management: Track all personnel who operate company vehicles - EDI: Transfer of data from one computer system to another - Electronic Signature: Digitally sign online documents - Employee Management: Track employee schedules, availability, and performance across projects and tasks - Equipment Maintenance: Manage procedures that ensure organizational equipment remains in working condition - Fleet Management: Management of commercial motor vehicles for work-related purposes - Fuel Management: Monitor fuel consumption and optimize fuel usage - Fuel Tracking: Monitor and track fuel consumption and costs - Geofencing: Virtual perimeter for a real-world geographic area - Geographic Maps: Visualize locations on a map - Geolocation: Determines the location of a device using GPS or an IP address - GPS: System to support the positioning, navigation, and timing (PNT) measurements of an object or individual - Historical Reporting: Information, data and reports that are being tracked over time - Incident Reporting: Report and update incidents related to health or workplace injuries that occur on a job or en route to a job site - Inspection Management: Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards - Live Driver Tracking: Track driver locations on a map in real time - Location Tracking: Identify the physical location of an individual, asset, device, etc. - Maintenance Management: Manage, maintain and track the performance of assets and equipment - Maintenance Scheduling: Schedule predetermined or ad hoc maintenance services and labor requests - Mileage Tracking: Log miles driven for tax deduction or reimbursement purposes - Mobile Access: Access software remotely via mobile devices - Mobile Alerts: Notifications via mobile devices - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Preventive Maintenance: Minimizes equipment failures and optimizes asset reliability through scheduled inspections, repairs, and replacements - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Data: Receive data and information in real time - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Reporting: Active reporting of data and metrics - Real-Time Updates: Receive system updates as soon as any changes are made - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Route History: Track past routes to better plan and optimize repeat trips - Route Optimization: Finding the most optimal routes for drivers based on various factors and constraints - Routing: Plan daily routes to optimize employee scheduling and provide directions - Scheduling: Plan availability and assign specific time slots for tasks and resources - Service History: Track work performed and resources used for past customers, sites, or assets - SMS Messaging: Send messages via SMS - Status Tracking: Track the status over time for a request, process, asset, or transaction - Task Scheduling: Track and manage the scheduling of tasks - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Vehicle Tracking: Real-time vehicle tracking for monitoring location, route, speed, etc. --- Get Advice We can help you find the software with the features you need. Features 3.5 (48) 3.5 Based on 48 reviews ## Pricing Value for money 3.2 (46) ### Starting price Free trial not available Value for money 3.2 (46) 3.2 Based on 46 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 3.0 (48) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 3.0 (48) 3.0 Based on 48 reviews ## User reviews Overall rating 3.4 Based on 50 reviews Filter by rating 5(18) 4(12) 3(6) 2(2) 1(12) Mentioned topic Sorted by most recent RN Robert N. Manager Construction ### "The worst GPS and Dash Cam tracking system ever!!!" 1.0 Overall Rating 1.0 1.0 Ease of Use 2.0 2.0 Features 2.0 2.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 March 21, 2025 Customer service is absolutely awful and the company is virtually unresponsive to any request other than adding more units. Contracts auto renew for 3 years unless you mail in termination requests. Pros N/A i have nothing good to say about this product. Cons Overall poor experience. They Changed the program early this year and the program is worse now then it was before the updated program, No training or customer support on the new program, we went months with out the dash cam. Yet they want a 17k cancelation fee. we have switched to a different fleet tracking software due to the complete lack of customer service and the horrible updated program. we have been with them since 12/6/21 They constantly lost service and would have jumps on the tracking that would add miles to the driver day that he did not drive. I still get email updates for service on the vehicles from the old program which has been discontinued for almost a year.. Worst experience ever with a vendor. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DB Daniel B. CA Transportation/Trucking/Railroad ### "Onerous one sided contracts " 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 June 10, 2024 Extremely Poor - onerous contracts with no way to exit without huge penalties Pros Nothing, can't get out of the contract fast enough Cons Units regularly faulty Long time to install them Contract extremely onerous and one sided Any excuse to get out of repairing faulty units Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DB Dave B. Boss Man Construction ### "Michelin system is awful " 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 May 23, 2024 This has been the worst experience ever ! Pros Nothing, the entire system is a mess. We can't get out of the 3 year contract we signed with Nextraq Cons We like nothing about this system, the entire system is a mess. We cent get out of the 3 year contract we signed with Nextraq Reasons for choosing Michelin Connected Fleet We had no choice michelin bought Nextraq and wont let me out of our contract Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MU Marcos U. Shop foreman Automotive ### "Simply the Best!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 9, 2024 I like Michelin because they make the best tires working for this company and now I was the software. It's a plus Pros It connects you with your team Aunt. Keep you communicating throughout the day. Love it! Cons There's nothing I would say I didn't like but the competitive pricing out there Michelin is top Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AN Anonymous User President Wholesale ### "Look elsewhere" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 November 22, 2023 Terrible unfortunately. It's a rotating door of reps, expensive and support very inconsistent. Can't wait till my term is up to move onto a different platform Pros GPS tracking (when it works), is acceptable Cons Unethical, deceptive contracts. They do 3-year contract which is typical for the industry, but their fine print allows them change pricing whenever they want. So the "savings" of locking into a 3-year contract vanish because they raise prices multiple times. Meanwhile the sales reps lie straight to your face and say the prices are locked in for the contract length. Stay far, far away from these crooks... Switched from [Verizon Connect](https://www.capterra.com/p/72551/Fleetmatics-Work/) I thought Verizon had issues, but in hindsight I wish I never made the change. Alternatives considered [Geotab](https://www.capterra.com/p/18289/MyGeotab/) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JW Jennifer W. GM Utilities ### "Wish the price matched the product and customer service" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 2.0 2.0 Customer Service 2.0 2.0 Likelihood to Recommend 3/10 September 7, 2022 Meh. Customer service from the account reps could be better. The poor guys that work in the support department do the best with the tools they have. Pros The features in attendance are great when working. Cons I hate that you have to reach out to support to make employee changes in the software. We can add them, but we can't remove them. Account reps aren't created equal. We gave our first one a gift when she parted with the company. She was attentive and took great care of our account. The second one was indifferent and referred me to support for every request. This most recent one can't even respond to my emails. The app sometimes shows our drivers are somewhere they aren't. It takes several refreshes or sometimes logging out and logging back in to get the correct location. Reasons for choosing Michelin Connected Fleet I didn't have a choice. The company we were happy with merged with Nextraq and now we are stuck in a contract. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. GE Gracie E. HR and Safety Transportation/Trucking/Railroad ### "NexTraq is the best in the GPS business" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 17, 2022 NexTraq is a great service for GPS tracking. I highly recommend using their platform. Pros This software makes it easy to navigate where your drivers are and track their paths. Start and Stop reports are extremely helpful in our business. Cons Some of the reports are a little difficult to read and decipher. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. KA Khaled A. Office Manager Utilities ### "Not a Friendly Company to Work with" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 November 6, 2020 overall my experience with nextraq is terrible due to poor customer service that speaks down to their customers and has a demeaning tone and choice of words. Pros Their tracking is okay but goes offline frequently. Cons There are many cons with Nextraq. first and foremost is their customer support is highly confrontational and demeaning. I do not enjoy reaching out to their support over the past. the software is lacking and needs updates. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AN Anonymous User Safety Manager Construction ### "Overly basic. Good for infrequent needs" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 2.0 2.0 Customer Service 1.0 1.0 Likelihood to Recommend 4/10 September 16, 2020 This is a good platform for keeping track of assets with 2x daily check ins. But to exonerate a driver from a not a fault crash, or to get an idea of a driver's safety, this does not help Pros Cost and basic features worked well. The reports generated and sent were visibly appealing and easy to analyze. Cons Very limited function. Not a clear understanding of the G force sensitivity that triggers harsh events. Pings every 30 seconds, so no live information. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. DT David T. Administrative Assistant Construction ### "Good Tool " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 29, 2020 Pros NextTraq Is a good tool to track your equipment, also, it helps you to customize trough data. Cons The way about how to create the reports. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/10014311/Michelin-Connected-Fleet/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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