# Sercom Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Sercom Software - reviews, pricing plans, popular comparisons to other Work Order products and more. Source: https://www.capterra.com/p/10014330/Sercom --- # Sercom Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on June 3, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Sercom ## What is Sercom? Sercom is a home, commercial & field services management software for companies that want to schedule more and work less! Our main advantage resides in our great synergy across your daily tasks: • Manage incoming request and schedule assessment in a snap; • Quickly see your employees availability and get recommendations based on distance; • Create quotes (from assessments or not) and schedule them as jobs; • Create invoices from the job final pricing or send it to your accounting software. • Send reminders to your team and clients for upcoming jobs. • Generate forms & reports and attach them to the jobs. & much more! ## What is Sercom used for? [Work Order](https://www.capterra.com/work-order-software/) Top alternative Featured Overall rating Based on 2 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price CA$40 Flat Rate, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Sercom?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.abextechnologies.com/&name=Sercom) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Sercom 5.0 (2) VS. [4.5 (628)](https://www.capterra.com/p/74916/Fiix/reviews/) Starting Price CA$40 Flat Rate, Per Month Starting Price $45 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (2) Ease Of Use 4.3 (627) Value For Money 5.0 (2) Value For Money 4.3 (513) Customer Service 5.0 (1) Customer Service 4.4 (533) ## Sercom alternatives [4.8 (755)](https://www.capterra.com/p/162600/Limble-CMMS/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.7 (421)](https://www.capterra.com/p/130563/FMX/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars Highest Rated [4.8 (1,051)](https://www.capterra.com/p/179296/GetMaintainx/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.4 (177)](https://www.capterra.com/p/194155/BuildOps/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars ## FAQs about Sercom Overview ### What company size and specific industries is Sercom built for? Sercom is designed for solo contractors and small teams that service home and commercial properties, including electricians, plumbers, HVAC specialists, painters, chimney sweepers, and renovators. It is built for trade and property service businesses that work in residential and commercial settings. Features and Usability ### What are the key features of Sercom? Sercom offers access controls and permissions, activity dashboards, and activity tracking for job oversight. Core operational features include scheduling, dispatch management, work order creation, job tracking, and maintenance scheduling. It also includes billing and invoicing, quotes and estimates, customizable forms and reports, document management, and third-party integrations. Talk to an expert ### More questions? Ask our experts Integrations ### Which third-party tools and platforms does Sercom integrate with? Sercom connects natively to QuickBooks for accounting and financial workflows. This built-in integration supports invoice and payment-related processes within a single platform. Getting Started and Support ### What training and onboarding options does Sercom offer? Sercom provides in-person training, live online sessions, and documentation to help teams get started. In-person training supports face-to-face instruction, live online sessions allow guided remote setup, and documentation offers written reference material for self-paced review and ongoing use. Getting Started and Support ### What customer support options does Sercom offer? Sercom offers email/help desk support and FAQ/forum resources for users who need assistance. Support details are limited in the catalog data, and no reviewer feedback is available to describe response times or helpfulness, so the support experience cannot be assessed further from the provided information. ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Activity Dashboard 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Dashboard to view the status of ongoing processes, identify current incidents and track past activities Alerts/Notifications 5.0 (1) 200.00% of 1 reviewers that rated this feature as important or highly important Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Calendar Management 5.0 (1) 200.00% of 1 reviewers that rated this feature as important or highly important Track and manage schedules and meetings via an integrated calendar Contact Database 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Centralized database of stakeholders and their contact information such as names, address, phone number etc. Maintenance Scheduling 4.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Schedule predetermined or ad hoc maintenance services and labor requests Scheduling 5.0 (1) 200.00% of 1 reviewers that rated this feature as important or highly important Plan availability and assign specific time slots for tasks and resources Sercom 27 features Define levels of authorization for access to specific files or systems Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Create, manage, and send invoices or bills to customers Track and manage schedules and meetings via an integrated calendar Centralized database of stakeholders and their contact information such as names, address, phone number etc. Specialized for general contractors/sub-contractors (those who conduct work on a contract basis) Customize contracts and forms to collect specific information Alter the layout and content of reports Import and export data to and from software applications Manage sending personnel and resources to a site as needed Store, manage, and track all electronic documents in a centralized location Assemble applications and processes by dragging over and arranging pre-built components Manage and track all job information and associated tasks Track and visualize the status of an ongoing job and the time spent on tasks or projects Schedule predetermined or ad hoc maintenance services and labor requests Access software remotely via mobile devices Generate quotes or estimates for customers Receive data and information in real time Notifications that are delivered to users as soon as an event occurs Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Plan availability and assign specific time slots for tasks and resources Search and filter data across systems to locate required information by entering keywords or certain criteria Oversee technicians and track their assigned work orders Set up connections to third-party platforms to improve business processes Create a new work order Get Advice We can help you find the software with the features you need. Features 5.0 (2) 5.0 Based on 2 reviews ## Pricing Value for money 5.0 (2) Free Trial Solo - Monthly CA$40.00 Flat Rate,Per Month Value for money 5.0 (2) 5.0 Based on 2 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (1) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (1) 5.0 Based on 1 reviews ## User reviews Overall rating 5.0 Based on 2 reviews Filter by rating 5(2) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent KB Kevin B. Proprietaire Music ### "Bon produit" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 December 8, 2023 Pros Très bon rapport qualité/prix C'est un atout, un genre d'adjoint virtuel. Cons Je n'ai pas eu de mauvaise expérience jusqu'à présent. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. VG Valerie G. Gestionnaire de projets Construction ### "Une solution faite au Québec digne d’une excellente qualité!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 1, 2023 Kilométrage et temps perdu sur la route réduite. Réduit le nombre d'oublies des demandes entrantes et des soumissions en attente Pros L’intégration se fait rapidement et facilement. L’équipe s’occupe pratiquement du travail en entier! On a seulement dû faire notre connexion QuickBooks, qui a pris quelques minutes. L’interface est super simple et intuitive. Leur calendrier est vraiment efficace pour planifier notre équipe. Cons Manque certaines fonctionnalités pour la soumission, mais le logiciel est amplement utilisable sans ce module si vous avez votre logiciel de comptabilité. La flexibilité permet de prendre le chemin que vous voulez pour accomplir le travail. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.