--- title: "1Flow Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about 1Flow Software - reviews, pricing plans, popular comparisons to other Survey products and more." source_url: "https://www.capterra.com/p/10014343/1Flow/" page_type: "product" language: "en" --- # 1Flow Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 4, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support) 1Flow ## What is 1Flow? 1Flow’s mobile & web native in-app survey platform helps technology companies understand who their customers are, what they need and why some are churning away, so that they can build better products and turn more people into happy customers. With 1Flow’s AI-powered product research platform, your team now have access to unlimited customer insights to iterate your app based on user feedback – instead of guesswork. Go beyond basic analytics and understand the why behind user actions. ## What is 1Flow used for? [Survey](https://www.capterra.com/survey-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $250 Usage Based, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for 1Flow?[Manage this product listing](https://www.g2.com/products/1flow-1flow/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### 1Flow 0.0 VS. [4.6 (10,512)](https://www.capterra.com/p/253516/SurveyMonkey/reviews/) Starting Price $250 Usage Based, Per Month Starting Price $30 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.6 (1,781) Value For Money 0.0 (0) Value For Money 4.4 (1,409) Customer Service 0.0 (0) Customer Service 4.3 (1,340) ## 1Flow alternatives [4.6 (5,315)](https://www.capterra.com/p/153140/Connecteam/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [UmfrageOnline](https://www.capterra.com/p/201674/Enquetes-Maken/) [4.6 (1,781)](https://www.capterra.com/p/201674/Enquetes-Maken/reviews/) Starting price $35.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/201674/Enquetes-Maken/) Highest Rated [Google Forms](https://www.capterra.com/p/176571/Google-Forms/) [4.7 (11,577)](https://www.capterra.com/p/176571/Google-Forms/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/176571/Google-Forms/) [SurveyHero](https://www.capterra.com/p/191055/SurveyHero/) [4.7 (230)](https://www.capterra.com/p/191055/SurveyHero/reviews/) Starting price $35.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/191055/SurveyHero/) ## FAQs about 1Flow Overview ### What company size and specific industries is 1Flow built for? 1Flow is designed for mobile app, web-based service, and SaaS companies, especially teams focused on improving user retention through better customer understanding. It suits organizations that need fast, actionable insights beyond basic analytics and NPS, rather than a specific company-size segment. Features and Usability ### What are the key features of 1Flow? 1Flow offers survey builder tools with customizable questions, question branching, skip logic, and question piping. It also includes mobile survey and site intercept survey delivery, multi-channel distribution, customer segmentation, response quotas, real-time analytics, custom reports, and third-party integrations for data import/export and API access. Integrations ### Which third-party tools and platforms does 1Flow integrate with? 1Flow integrates with 9 third-party tools, including analytics and customer engagement platforms such as Amplitude, Heap, Mixpanel, Segment, Braze, Iterable, and HubSpot CRM, plus Slack and Zapier for messaging and broader app connections. Getting Started and Support ### What training and onboarding options does 1Flow offer? 1Flow provides live online sessions, webinars, documentation, and videos to help teams get started. Live online sessions and webinars support guided instruction, while documentation offers written reference material and videos provide visual walkthroughs for learning features and setup steps. Getting Started and Support ### What customer support options does 1Flow offer? 1Flow provides Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, 24/7 Live Rep, and Chat. No reviewer feedback is available about support quality, response times, or helpfulness, so only the listed channels can be confirmed. ## Features AI summary Based on 10,704 Survey reviews Capterra reviewers highlight these as the features buyers care about most when choosing survey software: - **Customizable Questions** (**55%** of reviewers rated this feature as critical) - **Surveys & Feedback** (**56%**) - **Survey Builder** (**53%**) 1Flow supports **Customizable Questions** and **Survey Builder**, so teams can create tailored surveys and build forms that fit different research or feedback needs. However, it does not offer **Surveys & Feedback**. Instead, it provides other features that reviewers also value, including **Customizable Fields** (**49%**), **Reporting/Analytics** (**45%**), and **Data Import/Export** (**42%**). These features help businesses capture more specific data, review results more clearly, and move information between systems, allowing teams to make better decisions from the responses they collect. Access Controls/Permissions Define levels of authorization for access to specific files or systems Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges API Application programming interface that allows for integration with other systems/databases Customer Segmentation Process of dividing customers into groups based on common characteristics Customizable Branding Add customized logos and colors to align with company branding 1Flow 30 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Customer Segmentation: Process of dividing customers into groups based on common characteristics - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Questions: Tailored or customizable questions for more targeted and relevant data collection - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Data Analysis Tools: Analyze survey results via statistical testing or crosstabs directly within the software - Data Import/Export: Import and export data to and from software applications - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Email Marketing: Create and send email blasts/campaigns - Mobile Survey: Distribute a survey via mobile devices - Multi-Channel Distribution: Multiple channels (email, web link, or social media) to distribute products, services, or surveys to customers - Multi-Language: Manage and support multiple languages - Question Branching: Survey design technique that directs respondents to different questions based on their previous answers - Question Library: Pre-written repository of questions that can be reused within a course or for assessment or interviews - Question Piping: Integration of respondents' answers from previous survey questions into subsequent questions or text - Real-Time Data: Receive data and information in real time - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Response Quotas: Limit the number of participants with certain characteristics you want to complete the survey - Site Intercept Survey: Survey popup over a webpage to specific users based on their behavior - Skip Logic: Skip over or route respondents to different questions based on their previous answers - Support Audio/Images/Video: Allow media to be embedded in the question or answer options - Survey Builder: Create and manage surveys - Template Management: Create, save, and re-purpose templates for emails, forms, etc. - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - URL Customization: Modifying a website's URL to enhance readability, branding, or campaign alignment - Visual Analytics: Interact with data visualization elements, such as charts and graphs, to drill down into data --- Get Advice We can help you find the software with the features you need. ## Pricing Free Trial Free Version Basic $250.00 Usage Based,Per Month Pro $1,250 Usage Based,Per Month Enterprise $18,000 Flat Rate,Per Year ## Integrations [ Slack](https://www.capterra.com/p/135003/Slack/)[ HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[ Zapier](https://www.capterra.com/p/130182/Zapier/)[ Braze](https://www.capterra.com/p/155423/Appboy/)[ Mixpanel](https://www.capterra.com/p/158740/Mixpanel/)[ Segment](https://www.capterra.com/p/150621/Segment/)[ Amplitude](https://www.capterra.com/p/158741/Amplitude/)[ Iterable](https://www.capterra.com/p/143902/Iterable/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.