--- title: "Shopgenie Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Shopgenie Software - reviews, pricing plans, popular comparisons to other Auto Repair products and more." source_url: "https://www.capterra.com/p/10014376/Shopgenie/" page_type: "product" language: "en" --- # Shopgenie Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Shopgenie ## What is Shopgenie? Shopgenie is a marketing, CRM & online scheduling platform for auto repair shops that helps manage communication, campaigns, and more. ## What is Shopgenie used for? [CRM](https://www.capterra.com/customer-relationship-management-software/)[Appointment Scheduling](https://www.capterra.com/appointment-scheduling-software/)[Small Business CRM](https://www.capterra.com/small-business-crm-software/) Top alternative Featured Overall rating Based on 1 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Contact vendor for pricing Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Shopgenie?[Manage this product listing](https://www.g2.com/products/shopgenie/claim_requests/new?auto=true) ## Shopgenie Overview Updated September 2026 AI summary Shopgenie offers small businesses online appointment scheduling and customer relationship management, bringing together booking, confirmations, and reminders in a cloud-based platform. Designed for organizations seeking to simplify client scheduling and communications, it supports appointment management and basic CRM functionality through a web interface, making it suitable for teams looking for integrated scheduling and customer tracking. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Shopgenie 5.0 (1) VS. [4.6 (1,486)](https://www.capterra.com/p/127994/Jobber/reviews/) Starting Price Contact vendor Starting Price $39 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (1) Ease Of Use 4.6 (3,509) Value For Money 5.0 (1) Value For Money 4.4 (3,086) Customer Service 5.0 (1) Customer Service 4.6 (3,085) ## Shopgenie alternatives Highest Rated [4.7 (3,658)](https://www.capterra.com/p/153752/Vagaro/reviews/) Starting price $23.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.6 (498)](https://www.capterra.com/p/153475/FieldPulse/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [4.7 (2,747)](https://www.capterra.com/p/140363/HouseCall-Pro/reviews/) Starting price $79.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [4.6 (2,827)](https://www.capterra.com/p/130710/SimplePractice/reviews/) Starting price $49.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars ## FAQs about Shopgenie Features and Usability ### What are the key features of Shopgenie? Shopgenie offers online booking for scheduling appointments and confirmations/reminders for sending booking notices and follow-up alerts. These core features support appointment management by handling reservation requests and automated customer communications. Integrations ### Which third-party tools and platforms does Shopgenie integrate with? Shopgenie integrates with Shop-Ware, Shopmonkey, and Tekmetric for shop management workflows. These native connections cover three third-party platforms, giving Shopgenie users direct integration options with widely used automotive service and repair tools. Getting Started and Support ### What training and onboarding options does Shopgenie offer? Shopgenie provides live online sessions, webinars, and videos for training. Live online sessions support guided instruction, webinars allow group learning and product updates, and videos give users recorded material for self-paced reference and review. Getting Started and Support ### What customer support options does Shopgenie offer? Shopgenie provides email/help desk, phone support, and chat. Support access is direct across these channels, but no reviewer feedback is available here to describe response times, helpfulness, or common support frustrations. ## Features AI summary Based on 14,228 Auto Repair reviews Capterra data shows that buyers of appointment scheduling software rank the following features as their top priorities: - **Appointment Management** (**58%** of reviewers rated this feature as critical) - **Calendar Management** (**54%**) - **Online Booking** (**60%**) Shopgenie offers **Online Booking**, making it easier for customers to schedule services without staff involvement. However, it does not include **Appointment Management** or **Calendar Management**. Instead, it provides **Confirmations/Reminders** (**50%**), which can help reduce missed appointments and keep customers informed. Together, these features help businesses manage booking activity more efficiently while giving teams a clearer way to stay on top of scheduled visits. Get Advice We can help you find the software with the features you need. Features 5.0 (1) 5.0 Based on 1 reviews ## Pricing Value for money 5.0 (1) Free Scheduling Tool $0.00 Value for money 5.0 (1) 5.0 Based on 1 reviews ## Integrations [ Shopmonkey](https://www.capterra.com/p/169022/Shopmonkey/)[ Shop-Ware](https://www.capterra.com/p/153469/Shop-Ware/)[ Tekmetric](https://www.capterra.com/p/190952/Tekmetric/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (1) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (1) 5.0 Based on 1 reviews ## User reviews Overall rating 5.0 Based on 1 reviews Filter by rating 5(1) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent BB Bill B. Owner Automotive ### "We love ShopGenie" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 4, 2024 A pleasure to deal with all the time. Excellent customer service excellent website excellent online appointment system that fully integrates with my point of sale system. Pros All in one website,crm,online appointment system. Cons I have no cons to report about Shop Genie. Nothing but great service, a high-quality product product and friendly staff. Switched from [Kukui](https://www.capterra.com/p/164990/Kukui-All-in-One-Success-Platform/) Fresh new company with great ideas and constant updates to make their product better. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.