--- title: "Cloudline Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Cloudline Software - reviews, pricing plans, popular comparisons to other Project Management products and more." source_url: "https://www.capterra.com/p/10014379/Cloudline/" page_type: "product" language: "en" --- # Cloudline Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 24, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Cloudline ## What is Cloudline? Digital experience platform that helps businesses manage customer relationships, session bookings, kitchen displays, and more. ## What is Cloudline used for? [Digital Experience Platforms (DXP)](https://www.capterra.com/dxp-software/)[Mobile Event Apps](https://www.capterra.com/mobile-event-apps-software/)[Point of Sale](https://www.capterra.com/point-of-sale-software/) Top alternative Featured Overall rating Based on 1 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price £199 Per Feature, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Cloudline?[Manage this product listing](https://www.g2.com/products/cloudline/claim_requests/new?auto=true) ## Cloudline Overview Updated September 2026 AI summary Cloudline is a cloud-based digital experience platform designed for small and midsize businesses seeking integrated content management, CRM, and API management. It combines customizable templates, reporting, multi-channel distribution, and configurable workflows, while supporting over 20 native integrations with popular productivity and CRM tools. Cloudline offers flexible deployment via SaaS and web, with features for operational oversight and brand management. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Cloudline 5.0 (1) VS. [4.7 (249)](https://www.capterra.com/p/252928/Popl/reviews/) Starting Price £199 Other, Per Month Starting Price $7.99 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (1) Ease Of Use 4.6 (3,506) Value For Money 5.0 (1) Value For Money 4.5 (2,491) Customer Service 5.0 (1) Customer Service 4.7 (2,404) ## Cloudline alternatives [4.2 (2,073)](https://www.capterra.com/p/135757/NetSuite/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [Smartsheet](https://www.capterra.com/p/79104/Smartsheet/) [4.5 (3,552)](https://www.capterra.com/p/79104/Smartsheet/reviews/) Starting price $9.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/79104/Smartsheet/) [Gofrugal](https://www.capterra.com/p/71693/GoFrugal-POS-Software/) [4.4 (199)](https://www.capterra.com/p/71693/GoFrugal-POS-Software/reviews/) Starting price $7.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/71693/GoFrugal-POS-Software/) [Simphony POS](https://www.capterra.com/p/202814/Oracle-MICROS-Simphony/) [4.2 (26)](https://www.capterra.com/p/202814/Oracle-MICROS-Simphony/reviews/) Starting price $1.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/202814/Oracle-MICROS-Simphony/) ## FAQs about Cloudline Features and Usability ### What are the key features of Cloudline? Cloudline offers access controls and permissions, configurable workflow, and user management for operational oversight. It also includes CRM, contact management, lead management, and customer history, plus billing and invoicing, payment processing, reporting and analytics, real-time notifications, and third-party integrations through APIs and data connectors. Pricing ### How much does it cost and what fees or limitations are included? Cloudline starts with an unlisted Starter plan billed as a transaction commission, plus a free trial. The Essential plan costs £199 per month per feature, the Professional plan costs £1,299 per month per feature, and the Custom plan costs £12,470 per year per feature. Integrations ### Which third-party tools and platforms does Cloudline integrate with? Cloudline connects natively to over 20 integrations across networking, productivity, CRM, and analytics. Key integrations include Cisco Meraki, Cisco Secure Endpoint, Cisco Umbrella, Google Drive, Google Sheets, HubSpot CRM Integration for Jira, HubSpot Content Hub, HubSpot Marketing Hub, HubSpot Sales Hub, HubSpot Service Hub, Microsoft Excel, Slack, Salesforce Customer360, Salesforce Field Service, Snowflake, and Stripe Billing. Getting Started and Support ### What training and onboarding options does Cloudline offer? Cloudline provides in person training and live online sessions to help teams get started. In person training supports direct, face-to-face instruction, while live online sessions allow guided setup and learning through remote meetings. Getting Started and Support ### What customer support options does Cloudline offer? Cloudline offers Email/Help Desk, a Knowledge Base, Phone Support, 24/7 Live Rep, and Chat. No reviewer feedback about support is available, so support quality, response times, and common frustrations cannot be summarized from user comments. ## Features AI summary Based on 154 Project Management reviews Capterra data shows that buyers of Digital Experience Platforms (DXP) rank the following features as their top priorities: - **Third-Party Integration** (**44%** of reviewers rated this feature as critical) - **Content Management** (**54%**) - **API** (**37%**) Cloudline supports all three features reviewers rate most important: **Third-Party Integration**, **Content Management**, and **API**. Together, these capabilities help businesses connect their existing tools, manage digital content more efficiently, and build flexible experiences across channels, allowing teams to maintain consistency and move faster as customer needs change. Content Management 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving Analytics 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Tools for the systematic analysis of various types of data or statistics Alerts/Notifications 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Abstract Management Collect papers prior to an event Access Controls/Permissions Define levels of authorization for access to specific files or systems Accounting Integration Integrate with a third-party accounting system Cloudline 109 features ### All Features - Abstract Management: Collect papers prior to an event - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Accounting Integration: Integrate with a third-party accounting system - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Agenda Management: Access event or meeting agenda online - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Analytics: Tools for the systematic analysis of various types of data or statistics - API: Application programming interface that allows for integration with other systems/databases - Application Development: Build unique software tools based on your specific requirements - Application Management: Track, manage and store the applications of potential future members, customers or candidates - Attendance Management: Manage attendance for classes, shifts, meetings, or events - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Brand Management: The process of developing, monitoring, and maintaining the brand value, reputation, and awareness across the target audience. - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Configurable Workflow: Configure existing workflows to meet your organization's needs - Contact Management: Manage, organize, and store contact information - Content Management: Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving - Cost Management: Manage budgets, track and optimize spending and align capacity to workload demand - Credit Card Processing: Accept and process credit card transactions - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Accounts: Record customer information, purchase history, and other notes - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customer History: Access previous interactions or concerns to maintain customer relationships - Customer Journey Mapping: Visualize and analyze customer experience across all touchpoints and channels - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Data Connectors: Connect to big data sources - Data Import/Export: Import and export data to and from software applications - Data Synchronization: Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency - Developer Portal: Central hub for developers to access documentation, tools and resources - Discount Management: Track products that are for sale at a reduced price or part of coupon promotions - eCommerce Management: Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products - Electronic Payments: Electronically collect payments for goods or services - Email Management: Manage, store and organize emails within the system or via third-party apps - Email Marketing: Create and send email blasts/campaigns - Email Reminders: Reminders sent via email - Employee Management: Track employee schedules, availability, and performance across projects and tasks - Engagement Tracking: Tracks metrics that provide insight into how a user interacts with any interface or product - Event Calendar: A list of events with their respective dates - Event Management: Schedule and manage the logistics of activities and other gatherings - Event Maps: Show location of event's rooms and activities on a digital map - Event Scheduling: Plan an event's time and location - Event Ticketing: Manage tickets for specific events - Feedback Management: Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service - Food & Beverage Management: For businesses handling food & beverage operations - Forecasting: Form predictions based on past and present data/trends - Gamification: Games or game-like elements to track progress and reward accomplishments - Interaction Tracking: Track interaction history by documenting conversations for contacts - Inventory Management: Track and manage inventory levels to maintain proper supply - Inventory Tracking: Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items - Lead Capture: Automatically identify and save contact information of potential customers - Lead Generation: Manage the process of attracting and converting business prospects into leads - Lead Management: Store information about leads or contacts and track, manage and nurture them throughout the sales process - Lead Scoring: Score a lead based on quality or likelihood to buy/convert based on predetermined criteria - Marketing Automation: Automate workflows and trigger campaigns based on customer actions - Menu Planning: List of food items to serve in any type of meal including main dishes, side dishes, and desserts. - Mobile Access: Access software remotely via mobile devices - Mobile Check-in: Allow attendees to check in via their mobile devices - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Multi-Channel Communication: Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. - Multi-Channel Distribution: Multiple channels (email, web link, or social media) to distribute products, services, or surveys to customers - Multi-Event: Utilize the same app for multiple events - Multi-Location: Manage and support multiple locations - Multiple Data Sources: Allows users to manage data from a number of sources - Nutrition Analysis: Scientific process of assessing the types, amount & nutritional content, including calories, vitamins & minerals for food/food products - Offline Access: Ability of websites, web applications, or mobile applications to function without an active internet connection - Order Management: Manage and track customer orders for goods, investments, or any other purchases - Ordering Automation: Automate order processes to improve operational efficiency in fulfillment, shipping, and more - Payment Processing: Accept, record, and reconcile financial transactions - Personalization: Adjust communications based on previous interactions or personal preferences - Point of Sale (POS): Accept and process customer payments for products or services using hardware and software - Promotions Management: Design, communicate, and distribute incentives to perform a specific action - Purchasing & Receiving: Workflows that help acquire inventory, issue purchase orders and receive and store items in required quantity - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Data: Receive data and information in real time - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Reporting: Active reporting of data and metrics - Real-Time Updates: Receive system updates as soon as any changes are made - Receipt Management: Upload, track, and submit receipts in a central database - Recipe Management: Store recipes, enable recipe modification, and generate data required for production records - Registration Management: Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Restaurant POS: Use the built-in point of sale or POS integration to streamline administrative and accounting operations across restaurants - Returns Management: Track and facilitate returns of products sold - Sales Reports: Reports specific to sales analysis for trends and strategies - Sales Tax Management: Calculation of consumption tax imposed on the sale of goods/services - Sales Trend Analysis: Analyze the current state of sales data to accurately understand trends and forecast future sales numbers. - Scheduling: Plan availability and assign specific time slots for tasks and resources - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Social Media Integration: Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. - Sponsor Pages: Provide sponsors with dedicated digital space within event website - Stock Management: Manage the buying, selling, and holding of stocks - Survey/Poll Management: Create and administer polls and surveys - Surveys & Feedback: Gauge satisfaction and receive information for improvement and success - Template Management: Create, save, and re-purpose templates for emails, forms, etc. - Third-Party Integration: Addition of necessary external data, applications, tools, or features - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Transaction History: Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks - Version Control: Track revisions and updates made to files and navigate between different versions - Visitor Registration: Make a list and register visitors - Website Management: Built-in website builder or integration with third-party site --- Get Advice We can help you find the software with the features you need. Features 5.0 (1) 5.0 Based on 1 reviews ## Pricing Value for money 5.0 (1) Free Trial [View pricing plan details](https://www.capterra.com/p/10014379/Cloudline/pricing/) Starter 15% It includes: - Order & Pay - CRM - Kitchen Display System - Analytics Essential £199.00 Per Feature,Per Month It includes: - Order & Pay - CRM - KDS - Analytics - Interactive Maps Professional £1,299 Per Feature,Per Month It includes: - Order & Pay - Interactive Maps - CRM - KDS - Analytics - POS - API Custom £12,470 Per Feature,Per Year It includes: - Order & Pay - CRM - Kitchen Display System - Analytics - Interactive Maps - POS - Bookings - API - Dedicated Account Manager - 24/7 Support - Custom Integration & Engineering Value for money 5.0 (1) 5.0 Based on 1 reviews ## Integrations [ Google Drive](https://www.capterra.com/p/161425/Drive/)[ Slack](https://www.capterra.com/p/135003/Slack/)[ Microsoft Excel](https://www.capterra.com/p/176574/Excel/)[ Google Sheets](https://www.capterra.com/p/169718/Google-Sheets/)[ HubSpot Marketing Hub](https://www.capterra.com/p/171840/HubSpot-Marketing/)[ Pipedrive](https://www.capterra.com/p/132666/Pipedrive/)[ HubSpot Sales Hub](https://www.capterra.com/p/214215/HubSpot-SalesHub/)[ monday CRM](https://www.capterra.com/p/245800/Monday-CRM/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (1) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (1) 5.0 Based on 1 reviews ## User reviews Overall rating 5.0 Based on 1 reviews Filter by rating 5(1) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent RH Roya H. FOH Softplay Manager Food & Beverages ### "Cloudline " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 13, 2024 Pros Cloudline team are always available when support needed. Always ready to support and make the use of Cloudline easier for our team. Have used many other companies previously. But Cloudline has been the easiest to use. Cons Working with Cloudline, I have not Had any issues as anything we struggled to understand as new to the line or needed support, Cloudline team always available to Support. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.