# Fyno Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Fyno Software - reviews, pricing plans, popular comparisons to other Customer Communications Management products and more. Source: https://www.capterra.com/p/10014391/Fyno --- # Fyno Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on June 3, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support) Fyno ## What is Fyno? Fyno is a modern communication infrastructure for engineering and product services teams, that unified multi-channel customer communication in one place. It's no-code orchestration layer allows seamless management of messaging templates, cross-channel workflows and automations. Fyno is not a CRM. It does'nt store customer data. It comes with enterprise grade features like access controls, workspaces and encryption. Use Fyno to get communication insights in real time. ## What is Fyno used for? [Customer Communications Management](https://www.capterra.com/customer-communications-management-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price ₹149 Per Month Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Fyno?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.fyno.io&name=Fyno) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Fyno 0.0 VS. [4.4 (4,083)](https://www.capterra.com/p/164283/Zendesk/reviews/) Starting Price ₹149 per user, per month Starting Price $115 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.3 (3,607) Value For Money 0.0 (0) Value For Money 4.2 (2,662) Customer Service 0.0 (0) Customer Service 4.3 (2,770) ## Fyno alternatives [4.7 (1,786)](https://www.capterra.com/p/102188/LiveAgent/reviews/) Starting price $15.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.6 (180)](https://www.capterra.com/p/185973/HelpDesk/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars Highest Rated [WhatsApp](https://www.capterra.com/p/180345/WhatsApp/) [4.7 (16,400)](https://www.capterra.com/p/180345/WhatsApp/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Viber](https://www.capterra.com/p/180348/Viber/) [4.4 (4,060)](https://www.capterra.com/p/180348/Viber/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars ## FAQs about Fyno Overview ### What company size and specific industries is Fyno built for? Fyno is designed for engineering and product teams in technology companies, especially product companies building multi-channel communication services. The vendor description does not specify a company size, so the clearest fit is technology-focused organizations rather than a particular small, mid-market, or enterprise segment. Features and Usability ### What are the key features of Fyno? Fyno offers API access, CRM features, and template management for organizing customer communications. It also includes interaction tracking and multi-channel communication for managing messages across different channels and recording customer touchpoints. Talk to an expert ### More questions? Ask our experts Pricing ### How much does it cost and what fees or limitations are included? Fyno starts at ₹149 per month on the Paid Tier, with usage-based pricing at $0.0006 per API request and $0.003 per notified user. The plan also notes monthly counts for API requests and notified users, and it offers better pricing for higher volumes. Getting Started and Support ### What training and onboarding options does Fyno offer? Fyno provides documentation to support team training and onboarding. This format gives users written reference material for reviewing setup steps, exploring product features, and checking instructions as needed during early use. ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. API Application programming interface that allows for integration with other systems/databases CRM Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Interaction Tracking Track interaction history by documenting conversations for contacts Multi-Channel Communication Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. Template Management Create, save, and re-purpose templates for emails, forms, etc. Fyno 5 features Application programming interface that allows for integration with other systems/databases Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Track interaction history by documenting conversations for contacts Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. Create, save, and re-purpose templates for emails, forms, etc. Get Advice We can help you find the software with the features you need. ## Pricing Free Tier ₹0.00 It includes: - Enjoy free access for upto 60 days - Send upto 100,000 API requests/month - Access any channel/vendor - Active support Paid Tier ₹149.00 Per Month It includes: - No of API requests per month - No of notified users per month - Get better pricing for higher volumes. Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.