# Hopscotch Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Hopscotch the right Billing and Invoicing solution for you? Explore 11 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/10014419/Hopscotch/reviews --- Hopscotch 4.5 (11) [View alternatives](https://www.capterra.com/p/10014419/Hopscotch/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Hopscotch Ease of use 4.5 Customer Service 4.5 ## Showing most helpful reviews Showing 1-11 of 11 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Audrey T. Photographer, graphic designer, animator Design Used the software for: 6-12 months ### "Hopscotch, the invoicing platform that saved my business." November 6, 2023 5.0 This platform has saved me enough money to consider it vital to my business, I love it! Pros I love how easy Hopscotch is to use and how affordable it is. Me and my clients don't have to pay additional ACH fees which saves me and them money, and it allows me to send invoices to clients that don't need the "royal treatment" of receiving invoices, contracts, and more from my main CRM. I can quickly invoice a client with a simple or detailed invoice. Cons I wish I could edit the contact info more. Reason for choosing Hopscotch It has zero ACH fees which is mainly how I get paid. Switched from [Wave](https://www.capterra.com/p/178021/Wave-Apps/) I was looking for something with more affordable fees. Review Source EB Emily B. CEO Management Consulting Used the software for: 6-12 months ### "Making my business life easier!" November 2, 2023 5.0 Hopscotch has not only be an amazing tool for my business, but it's saved me money! The customer service that I've received has also been exemplary. I hands down recommend Hopscotch to anyone! Pros I love that I don't have to pay processing fees! That's why I initially signed up! But, I've also come to love how simple the invoice processing has become for me. Cons I wish the accounting area was a little more user friendly. I would love a dashboard view where I can see everything at a glance. Running reports would be great also! Reason for choosing Hopscotch I didn't find any other alternative that peaked my interest or that I was considering at all. Switched from [PayPal](https://www.capterra.com/p/207944/PayPal/)[Wave](https://www.capterra.com/p/178021/Wave-Apps/) I was looking to minimize costs in my business. I came across Hopscotch on LinkedIn and signed up because of zero payment processing fees. Review Source Response from Avalara November 3, 2023 Hi Emily, thanks for sharing this feedback! We're so glad to hear that Hopscotch provides real value for your business. If you're interested in having a conversation about how we can better meet your accounting needs, let's schedule a call with our product team! We'd love to hear your perspective as we finalize our upcoming feature roadmap. - Team Hopscotch MK Maureen K. President Accounting Used the software for: 1-2 years ### "Still waiting for my money" June 21, 2025 1.0 Delays delays delays in fixing a problem. I've sent multiple emails, told they will respond within 24 hrs, and although they do, it is usually to say 'we are still looking into this', or the funds will be in your account no later than Friday 8pm. All of which have been unmet assurances. Pros Initially appeared to be an affordable way to collect customer payments. But after using for about 15 months, it is absolutely not worth it. Cons I've been waiting 2+ weeks for funds collected from my customers to be transferred into my business checking. I've been promised multiple times that the problem will be rectified in a matter of days. I am still waiting. You can imagine the kind of burden this places on a very small business. I can't imagine risking this happening again with additional billings. Quickbooks payment service is more expensive, but apparently that is the price that needs to be paid to guarantee I'll get my money. Alternatives considered [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[Zoho Expense](https://www.capterra.com/p/142384/Zoho-Expense/) Reason for choosing Hopscotch Less expensive, but you get what you pay for. Review Source CK Christie K. Graphic Designer Graphic Design Used the software for: 6-12 months ### "Highly Recommend for Freelancing" January 29, 2024 5.0 Overall I love this platform. I appreciate it being affordable for freelancers and this platform offers more than Quickbooks. It makes my administrative work faster and easier with just a few clicks to send an invoice and collect payment. Pros I like that I don't have to incur the credit card fees if my client chooses to use their card. Cons I have had a few clients tell me that their payment methods don't work. This has only happened to me a few times and I had to collect payment an alternative way. This could be user error though. Switched from [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) Because I was incurring an insane amount of credit card fees and the process was clunky for the client. Review Source SF Sierra F. Graphic Designer, Operations Consultant Design Used the software for: 6-12 months ### "Easily pass on credit card fee to customers" January 30, 2024 4.0 Pros The reason I chose Hopscotch was because it not only allowed me to easily create invoices and for my customers to pay them, but it allows me to pass along the credit card fee to the client should they choose to pay with credit card. Cons I've had clients who have had issues paying with credit card on Hopscotch. Both myself and my clients have had to contact customer support, with little to no resolution when these issues arise, which creates a less than ideal user experience, which doesn't reflect great on me as the service provider even though it has nothing to do with me. Switched from [Lumanu](https://www.capterra.com/p/184712/Lumanu/) Lumanu no longer offered the invoicing features I needed. Review Source JS Jacob S. Founder Marketing and Advertising Used the software for: 1-2 years ### "Hopscotch saved me thousands" November 1, 2023 5.0 Pros At first I signed up for Hopscotch just for the fee-free payment processing, which wound up saving thousands of dollars in transaction fees alone. However after using it as a my go-to invoicing app for the last year I've also come to love their ease-of-use, customer support, overall simplicity, and innovative solutions. Now for my recurring clients who have also signed up for Hopscotch, sending invoices and getting paid is just as easy as using Venmo, where invoices can be fulfilled in just a few clicks. Cons It's hard getting existing clients to switch away from payment processors they're used to or already signed up for. Sometimes introducing Hopscotch into the conversation adds a bit of friction and makes things complicated - especially if their payment method isn't compliant or if they prefer to use something else. This issue used to be even more prevalent before Hopscotch added credit card processing. As they continue to improve, this gets significantly better though. Review Source Response from Avalara November 3, 2023 Hi Jacob, thanks so much for sharing this feedback! Glad to hear your business is saving money by using Hopscotch. And we hear you on the complexities with clients who already have a payment process in place—we're working to make Hopscotch even more ✨irresistable✨ in 2024. Stay tuned for new product features! AH Alton H. Owner Retail Used the software for: 6-12 months ### "Skip the others, choose Hopscotch" June 4, 2024 5.0 Pros Hopscotch is awesome! Invoices to my customers are sent in real time. Customers have the option to pay with a check or card. One of my favorite features is Flow. This feature allows me to receive advanced funding before the customer even pays. This is an essential asset for my small business. Verification takes minutes, and the website is not complicated or difficult to understand. Cons There are no cons for this software at this time. Review Source Response from Avalara June 10, 2024 Hey Alton, thanks for sharing! It's great to hear how your small business utilizes the invoicing and Hopscotch Flow features to simplify payment processes. DF Daniella F. CRO Entertainment Used the software for: 1-2 years ### "I love hopscotch for fee-free invoicing" January 28, 2024 5.0 Pros My favorite feature is the fee-free invoicing, easy invoices, and auto reminders to clients to pay on time (and continual reminders when they pay late) Cons I wish I could email the invoice to more than one email address Review Source TS Ty S. CEO Program Development Used the software for: 6-12 months ### "Absolutely loved this transformative payment solution for my business" February 29, 2024 5.0 Pros The real-time payment feature of Hopscotch has been a game-changer for my software business. It's incredibly efficient, allowing for instant transactions with no fees! Incredible! The platform is user-friendly and integrates seamlessly with my existing systems, making it an indispensable tool for daily operations. The cost savings have been substantial; Hopscotch has saved me thousands in fees that I would have otherwise incurred with traditional payment systems/methods. Cons Honestly, there's nothing to dislike about it. Who doesn't love fee-free payments... Review Source SL Sarah L. Founder Marketing and Advertising Used the software for: 6-12 months ### "Great for small businesses" January 29, 2024 5.0 Pros Hopscotch has helped us save money by eliminating processing fees! I'm so glad to have found this. Cons I can't think of any issues I've had. Review Source JB Joshua B. Owner Marketing and Advertising Used the software for: 6-12 months ### "Solid Product" January 26, 2024 5.0 Pros Easy to use, great interface, nice modern workflows without the bloat. Cons My clients need to create an account. They don’t like that. Review Source Similar Products Featured ## Related categories [Accounts Payable](https://www.capterra.com/accounts-payable-software/)[Accounting](https://www.capterra.com/accounting-software/)[Recurring Billing](https://www.capterra.com/recurring-billing-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.