# Zentrum Booking Engine Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Zentrum Booking Engine the right Reservations solution for you? Explore 9 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/10014546/Zentrum-Booking-Engine/reviews

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Zentrum Booking Engine

4.9 (9)

[View alternatives](https://www.capterra.com/p/10014546/Zentrum-Booking-Engine/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of Zentrum Booking Engine

Ease of use

4.9

Customer Service

4.8

## Showing most helpful reviews

Showing 1-9 of 9 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

VV

Victoria V.  
Head of Business Development South Asia  
Leisure, Travel & Tourism  
Used the software for: 2+ years

### "Trusted Hotel Booking API Provider"

May 24, 2024

5.0

Ratehawk operates as both a supplier and buyer through the ZentrumHub API connection. Partners launches typically proceed smoothly, functioning optimally right from the outset. It's crucial that the ZentrumHub team offers comprehensive support throughout the entire process, supporting partner with all technology-related questions. Additionally, the swift API implementation process, coupled with a mapping solution, is particularly significant given the extensive number of hotels we provide.

Pros

Exceptional customer support Cutting-edge technology solutions Seamless API integration process from start to finish Rapid API implementation timelines Diverse product offerings tailored to meet customer needs

Cons

There is no cons I can mention. Even if a challenge arises, the ZentrumHub team swiftly finds a solution.

Review Source

MK

Matthew K.  
CPO  
Hospitality  
Used the software for: 6-12 months

### "Simple, Easy and High Quality Booking Engine"

March 26, 2024

5.0

Outstanding! Cost-effective, knowledgeable and friendly team behind the product, easy to implement and most of all IT WORKS!

Pros

Friendly team Easy implementation Modern design for the back office admin console Quick response times on API calls Quick response times from the support team

Cons

ZentrumHub is a newer product and they are still building out some key features (such as result filtering). The team at ZentrumHub are very transparent about their roadmap and willing to prioritize enhancements from their customers when needed.

Alternatives considered

[Juniper Booking Engine](https://www.capterra.com/p/102469/Booking-Engine/)[IRIX](https://www.capterra.com/p/126771/TBS/)

Reason for choosing Zentrum Booking Engine

Cheaper Better design (modern) Modern API (REST Json vs SOAP Xml) Friendly team

Review Source

Response from ZentrumHub

April 19, 2024

Thanks Matthew for your valuable feedback & review!

YK

Yogesh K.  
CTO  
Leisure, Travel & Tourism  
Used the software for: 1-2 years

### "Zentrumhub booking engine"

May 6, 2024

4.0

Pros

Easy integration with APIs and error tracking

Cons

None at this point of time. They are working on new feature and stablilization.

Review Source

AM

Allison M.  
Business Development Manager  
Leisure, Travel & Tourism  
Used the software for: 6-12 months

### "Praise for ZH"

May 20, 2024

5.0

Pros

The whole team is very easy to work with.

Cons

We use ZH as a way to distribute our hotel inventory to B2B partners.

Review Source

JD

Jorgelina D.  
Optimization Specialist  
Hospitality  
Used the software for: 6-12 months

### "Zentrumhub as a Connector"

May 13, 2024

5.0

Pros

the predisposition of their support team

Cons

lack of response on API version updates.

Review Source

PM

Prashant M.  
Director  
Leisure, Travel & Tourism  
Used the software for: 6-12 months

### "Great Product"

May 20, 2024

5.0

Pros

Functional,Easy to Use, Quick and easy set up

Cons

Could have had some AI features built in

Review Source

MB

Miro B.  
Commercial and Distribution Dir.  
Hospitality  
Used the software for: 6-12 months

### "Easy to deploy, use and manage. "

April 17, 2024

5.0

Pros

No frills, simple to use and fast to deploy.

Cons

Limited features/flexibility with some items.

Review Source

Response from ZentrumHub

April 19, 2024

Thanks Miro for your valuable feedback & review!

DY

David Y.  
CEO  
Hospitality  
Used the software for: 1-2 years

### "Very good - Highly recommended "

March 26, 2024

5.0

very good experience engine system full team very professional

Pros

engine system full team very professional

Cons

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Review Source

Response from ZentrumHub

April 19, 2024

Thanks David for your valuable review!

AP

Alpesh P.  
Tech Head  
Airlines/Aviation  
Used the software for: 6-12 months

### "Etrav Tech Limited"

March 26, 2024

5.0

Zentrumhub's API is relaible and efficient.

Pros

The Bookings ussually are seemless via API

Cons

Zentrumhub is equipped to handle all the scenarios.

Review Source

Response from ZentrumHub

April 19, 2024

Thanks Alpesh for your valuable feedback & review!

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