--- title: "Jotform Sign Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Jotform Sign the right Digital Signature solution for you? Explore 216 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/10014571/Jotform-Sign/reviews/" page_type: "reviews" language: "en" --- Jotform Sign 4.8 (216) [View alternatives](https://www.capterra.com/p/10014571/Jotform-Sign/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated July 31st, 2026 # Reviews of Jotform Sign Ease of use 4.8 Customer Service 4.6 ## Pros and Cons in Reviews SW Susan W Executive DirectorEvents Services, 2 - 10 employeesUsed the software for: 1-2 years. “We are already very integrated with Jotform, and I loved that they offered this service so I didn't need to go out and get yet another service for signing documents.“ April 3, 2025 EL Edward L ManagerFinancial Services, Self-employedUsed the software for: 1-2 years. “Inability to correctly position fields such as signature date and etc on PDF seems to be a nightmare as it is time consuming to click and drag and resize to make them stay where you intend to“ April 22, 2025 AR Asia R OwnerMental Health Care, 2 - 10 employeesUsed the software for: More than 2 years. “I like the ease of being able to fill in the form fields for forms that are sent on a recurring basis.“ April 2, 2025 AR Asia R OwnerMental Health Care, 2 - 10 employeesUsed the software for: More than 2 years. “Sometimes it looks wonky on the completed document because i'm not able to adjust the font and size like i can on AdobeSign.“ April 2, 2025 CB Christie B OWNERNon-Profit Organization Management, Self-employedUsed the software for: 1-2 years. “Its intuitive interface and versatile templates make form creation simple, while integration with various platforms ensures efficient data management and smooth workflow automation.“ June 4, 2024 SW Susan W Executive DirectorEvents Services, 2 - 10 employeesUsed the software for: 1-2 years. “The field auto-detect features aren't the best when uploading a pre-existing PDF.“ April 3, 2025 HS Hailey S Tattoo ArtistFine Art, Self-employedUsed the software for: 1-2 years. “Jotform Sign has changed the way my tattoo clients prepare consent forms and appointment requests dramatically. Since using Jotform Sign, my entire process from booking to day-of consultations has been streamlined, organized, and optimized for efficiency.“ May 7, 2024 PF Pedro F teacherEducation Management, 51 - 200 employeesUsed the software for: 1-2 years. “Pricing limitations, limited design customization, complexity for beginners“ April 2, 2025 ## Showing most helpful reviews Showing 1-25 of 216 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Cheyanne M. Owner Arts and Crafts Used the software for: I used a free trial ### "Jotform Easy User" June 18, 2025 4.0 Pros Jotform is very easy to understand and navigate. It also gives you step by step tutorial when you first start it which helps me the most. Cons Honestly so far with jotform i haven't found anything that i didn't or dont like about it so far anyways. Review Source Response from Jotform July 24, 2025 Hi Cheyanne, Thanks for your positive review. We're happy to hear that you found our platform easy to use. It's great to know our helpful guides and tutorials were helpful as you got started, we aim to make the onboarding process as smooth as possible. We appreciate your support. Let us know if you have questions or suggestions from our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help. LB Lori B. Transaction Coordinator Real Estate Used the software for: 1-2 years ### "Love it - Game Changer for my business!" March 11, 2025 5.0 Jotform has been a game changer for my business. I set up my intake forms so I can gather all information needed from my clients up front to relieve me of having to ask a gazillion questions later. Pros Very user friendly, great templates to help guide you. Cons Would like to see more stylish templates. Alternatives considered [Cognito Forms](https://www.capterra.com/p/138990/Cognito-Forms/) Reason for choosing Jotform Sign Easier to use if I remember correctly. It's been a while.. Review Source Response from Jotform March 15, 2025 Hi Lori, Thanks for using Jotform. It's great to hear that you find our platform intuitive and that our form templates has been helpful in creating your forms. Let us know if you have questions or suggestions through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help. AE Audra E. Owner Renewables & Environment Used the software for: Less than 6 months ### "The "Free Trial" isn't worth it" March 26, 2024 2.0 Not impressed, but it did force me to learn to create my own forms in an actual free app. Pros The very first form I created turned out fine. Until I wanted to update the form and it caused nothing but headaches. Cons Hard to update. If you create too many forms, you will be charged. Clients had difficultly using form, in the end caused me more work. The Free Trial is VERY limited. Review Source Response from Jotform May 5, 2024 Hi Audra, Thanks for your feedback, and we're sorry you're having difficulties. We'd like to clarify that forms can be edited anytime and anywhere by simply logging in to your Jotform account, then edit the form you want. In addition to that, any changes on your form will also automatically reflect on the live form, so there's no need to update or re-embed your form manually. Please understand that each of the plans has their own limits. For example, on the Starter (Free) plan, you can only keep 5 active forms at a time. We believe the Starter plan is enough for basic usage. We also have plenty of helpful guides and video tutorials you can find in our User Guide section here: http://www.jotform.com/help/. If you have any questions or if you are still having trouble with your forms, let us know from the Contact Us page at https://www.jotform.com/contact/. We'll be happy to help. MC Michael C. COO Non-Profit Organization Management Used the software for: 1-2 years ### "It just works" December 17, 2025 5.0 We build a website for our non profit food pantry. We also needed a place were we could have an online application for new volunteers. They fill out the form, we get an email, and the info is attached either pdf or plain text on a second email. Pros Easy Setup with prompts and drop and paste info in to the fields. Its options to build your form from scratch is easy even for a novice. They even keep a record of all submissions for later review even if you delete the email notification. Even though, we use the free version, the prices are reasonable and comes with great service. Cons Using it too much can lead to a paid version, The product just works! No issues so we can say there are No Cons Review Source Response from Jotform December 22, 2025 Hi Michael, Thanks for your nice review. It's great to know our platform makes form creation simple even for beginners, while also keeping the submission accessible for later review. We're glad to hear you find our product reliable and the pricing reasonable. We greatly appreciate your 5-star rating. If you have any questions or share suggestions, you can create a Help Center thread from our Contact Us page: https://www.jotform.com/contact. We'll be happy to help. TB Tiffany B. Owner Health, Wellness and Fitness Used the software for: 2+ years ### "Easy to set up " July 28, 2025 5.0 Great integration and easy setup. Highly recommend. Helpful to have a form for clients to easily input information and get their signature Pros Great user interface. Easy to navigate. Great integration with Zapier and Google Sheets. Love that it attaches the signed document as a pdf Cons Haven’t figured out how to only receive one email with the attached pdf. Get an email with the pdf, and another without it. Review Source Response from Jotform July 30, 2025 Hi Tiffany, Thanks for your positive review. We're happy to hear that you're enjoying our platform. It's great to hear that the integrations with Zapier and Google Sheets are working well for you, and that the PDF attachments are adding value. About PDF attachment on email, it is not enabled by default, so if you have two email notifications, you can enable the PDF attachment in one of the email notification. Here's a guide: https://www.jotform.com/help/503-how-to-include-submissions-as-pdf-attachment-in-the-email-notifications/. If you have any questions, let us know from our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help. MS Michelle S. Owner Retail Used the software for: 1-2 years ### "Jot Form sign Review from Travel Gypsy" March 11, 2025 5.0 I have had great experience with the product so far. Pros How easy it is to utilize the product and features it has Cons Some of the integration portions are a bit difficult to understand Alternatives considered [Google Docs](https://www.capterra.com/p/160756/Google-Docs/) Reason for choosing Jotform Sign the security and the ease of building forms Review Source Response from Jotform December 22, 2025 Hi Michelle, Thanks for using Jotform. We're glad you find our platform easy to use and that the features are straightforward to work with. It's great to know it helps simplify your tasks and makes managing forms more efficient. Feel free to reach out if you have any questions by creating a thread in our Help Center through our Contact Us page: https://www.jotform.com/contact/. We'll be happy to help. GW Gini W. Co owner Health, Wellness and Fitness Used the software for: 6-12 months ### "Great product for small businesses " March 11, 2025 5.0 Great, easy to use and easy learning curve. Competitive pricing for what you get. Pros I like that it has an app to make mobile use easy. It’s easy to edit and personalize. When a new form come in I’m alerted by email. Cons Form submission is not are not the full form so it’s hard to navigate what was not filled out. Search for a submitted form is nearly impossible. Review Source Response from Jotform March 14, 2025 Hi Gini, Thanks for your positive review. We're happy you like our platform as well as our mobile app. The email alerts are a great way to stay updated, and we're happy they're working well for you. If you want to show empty fields on email, you can turn off Hide Empty Fields option in the Email or Autoresponder. Here's how to navigate this option: https://www.jotform.com/help/256-how-to-hide-empty-fields-on-email-alerts/. If you want to search, add, delete or just manage your submissions, you can do that easily in Tables or Inbox. Check out this guide: https://www.jotform.com/help/269-how-to-view-form-submissions/. Let us know if you have questions or suggestions through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help. JW Janice W. Executive Director Non-Profit Organization Management Used the software for: 1-2 years ### "excellent lovt" April 6, 2025 5.0 good I haven't had any problems works now Pros it isa nice way to track of daily task and io Cons i need form and not a link. trying to get support assistant is slow Review Source Response from Jotform December 21, 2025 Hi Janice, Thanks for using Jotform. We're happy to hear that our platform helps keep track of your daily tasks and organize your work efficiently. We're happy that it supports your workflow and makes managing information easier. Your positive comment is greatly appreciated. Feel free to reach out to us if you have any questions by creating a thread in our Help Center through our Contact Us page: https://www.jotform.com/contact/. We'll be happy to help. NS Nicole S. Lead Office Administrator Education Management Used the software for: I used a free trial ### "Great software to get signatures easily" May 29, 2025 5.0 We have only used Jotform Sign on a limited basis but we knew it would work well because use Jotform to generate a lot of our online forms, and parents can sign them from any device so they love it. Pros Collects authentic signatures on online forms rather than relying on a prescribed font digital signature Cons Nothing, it's great! We are trying to digitize things as much as possible as it is sometimes difficult to get signatures back from parents on things like special excursion permission forms. Review Source Response from Jotform November 2, 2025 Hi Nicole, Thanks for your positive review. We're happy to hear that Jotform Sign meets your expectations for collecting authentic signatures and that it works well. Your feedback means a lot to us. Reach out to us if you have questions by creating a thread in our Help Center through our Contact Us page: https://www.jotform.com/contact/. We'll be happy to help. Phyllis S. Own Health, Wellness and Fitness Used the software for: I used a free trial ### "New user friendly " August 4, 2025 4.0 I would use it again and I would certainly tell people and recommend it to who ever was looking for ! Pros The fastness it was incredibly quick and painless it also was easy to use to say the least for sure ! Cons Nothing I can even honestly say where I actually had any kind of issues with this jot form at all it's a great one Review Source Response from Jotform November 1, 2025 Hi Phyllis, Thanks for your positive review. We're glad to hear that using Jotform felt quick, painless, and easy. That kind of smooth experience is exactly what we aim to deliver. Your kind words mean a lot to us. Let us know if you have questions by creating a thread in our Help Center through our Contact Us page: https://www.jotform.com/contact/. We'll be happy to help. DC David C. Director Of Marketing Health, Wellness and Fitness Used the software for: 1-2 years ### "Simple and Effective E-Signature Solution" April 22, 2025 5.0 Overall, it’s a reliable and user-friendly tool for managing digital signatures, especially if you're already using Jotform. Pros Easy to use and integrates well with other Jotform tools. Very easy to use, integrates well with Jotform, and simplifies the signing process. Cons Limited customization options for the signing workflow. Needs more advanced workflow customization and branding flexibility. Switched from [Adobe Acrobat Reader](https://www.capterra.com/p/170833/Acrobat-Reader-DC/) Adobe Pro is more expensive than Jotform sign Review Source Response from Jotform November 2, 2025 Hi David, Thanks for using Jotform Sign. We're happy to hear that you find our platform easy to use and that the integration with our other tools has been seamless for you. It's our goal to simplify processes like signing and form management. We're glad it works really well for you. We greatly appreciate your nice review. Reach out to us if you have questions or suggestions through our Contact Us page at https://www.jotform.com/contact/. We're here to help. MP Maddie P. Tattoo Artist Arts and Crafts Used the software for: 1-2 years ### "Love this app for my tattoo clients paperwork " May 21, 2024 5.0 Overall i feel this product is helpful and very convenient. Pros I love that my clients can sign all my forms and we can keep them electronically. Cons At least 3 or 4 times a month my client will spend 15 mins filling out and signing forms and then they will just be deleted. Not saved as a draft or anything. Its extremely frustrating. Alternatives considered [Google Forms](https://www.capterra.com/p/176571/Google-Forms/) Reason for choosing Jotform Sign I needed secure signatures and picture capturing. Review Source Response from Jotform January 4, 2026 Hi Maddie, Thanks for using Jotform. We're glad to hear that having clients sign forms electronically has been valuable for you. It's great to hear that having everything stored digitally has made the process more convenient and efficient for you and your clients. Reach out to us if you have any questions by creating a thread in our Help Center through our Contact Us page: https://www.jotform.com/contact/. We'll be happy to help. JM Juan M. Office Manager Government Administration Used the software for: 1-2 years ### "My Experience" March 20, 2024 5.0 Pros Very easy to use and user friendly. Mobile friendly. Cons I have not had an issue with JotForm thank you. Alternatives considered [Google Forms](https://www.capterra.com/p/176571/Google-Forms/) Reason for choosing Jotform Sign I choose this product because it was very user friendly and had other functions that google forms didn't. Switched from [RecTrac](https://www.capterra.com/p/104588/RecTrac/) Very unstable software and too many unused user functions that are not needed, way to pricey. Review Source Response from Jotform May 5, 2024 Hi Juan, Thanks for your nice review. It's great to hear you found our platform intuitive. Feel free to let us know if you have questions via our Contact Us page at https://www.jotform.com/contact/. We'll do our best to help. MV Martin V. Wedding Photographer Photography Used the software for: 6-12 months ### "Easy to use! " March 12, 2025 5.0 I enjoy the experiences I've had with Jotform. I had never used a service like this before and I feel like it was really easy to learn how to use the forms. I am familiar with computers and software, so that could be the reason, but the setup for your forms is easy. Pros I like that customers can fill the forms out online. It can get complicated sending them a PDF if they're not too tech savvy. This makes it so much easier. Cons It can take a while to setup the forms just the way you like them. But once you have the forms setup, you are good to go. Review Source Response from Jotform January 4, 2026 Hi Martin, Thanks for using Jotform. We're glad to hear that our platform helps make it easier for your customers to fill out online forms, especially when working with PDF forms. It's great to hear that the process has been simple and helped streamline your workflow. We greatly appreciate your positive review. Reach out to us if you have any questions by creating a thread in our Help Center through our Contact Us page: https://www.jotform.com/contact/. We'll be happy to help. JJ Jeanette J. Owner Health, Wellness and Fitness Used the software for: 1-2 years ### "Stress Free Signing Form" March 14, 2025 4.0 My overall experience is great. It's very user friendly. Pros It is easy to create and modify your form and easy for your clients to complete and sign. Cons I have no cons for what I needed the forms to do. Review Source Response from Jotform December 22, 2025 Hi Jeanette, Thanks for using Jotform. We're glad to hear that creating and modifying forms feel simple, and that the signing process is straightforward for your clients. It's great that our platform makes it easy for both you and your clients to get things done efficiently. We greatly appreciate your positive review. Let us know if you have questions or suggestions through our Contact Us page: https://www.jotform.com/contact/. We'll be happy to help. CR Chelsea R. Admin Design Used the software for: 1-2 years ### "Excellent app" April 2, 2025 5.0 My overall experience has been great easy to work with the app Pros How easy it is to acces the forms lots of variety Cons Wished it came in different languages for better understanding Review Source Response from Jotform August 17, 2025 Hi Chelsea, Thanks for taking the time to leave us a positive review. We're happy you find it easy to use our platform. If you haven't yet known, Jotform is available into different languages. Check out this guide to learn more: https://www.jotform.com/help/55-jotform-languages/. If you have any questions or suggestions, let us know from our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help. AL Am L. Secondary Office Coordinator Education Management Used the software for: 2+ years ### "Easy to Use" March 28, 2025 5.0 Pros Easy to use and implement Jotform Sign in permission forms. Cons There isn't any dislikes specifically for Jotform Sign, but I think the limits on free accounts are too low. Review Source Response from Jotform January 4, 2026 Hi Am, Thanks for using Jotform. We're glad to hear that Jotform Sign has made it easy for you to set up and implement your forms. It's great to know that collecting signatures has been straightforward and fit well into your workflow. We greatly appreciate your positive review. Reach out to us if you have any questions by creating a thread in our Help Center through our Contact Us page: https://www.jotform.com/contact/. We'll be happy to help. NF Nancy F. Fullstack Developer Information Technology and Services Used the software for: Less than 6 months ### "Jotform Sign easily" March 26, 2025 5.0 my overall experience with jotform sign its nice, it provides u a easy way to collect electronic signatures, u can integrate that with jotform forms , it gives to u even a strong encryption to protect all the data Pros Jotform it easy to use and user friendly, it takes few seconds to sign, u can integrate it with jotform forms so u can personalize the fields, u can use it even from phone and its really secure Cons personally atm i didnt find any cons with Jotform Sign Review Source Response from Jotform June 22, 2025 Hi Nancy, Thanks for leaving a positive review. We're delighted to hear that you find our platform easy to use and user-friendly. It's great to know that features like e-signature, app integrations, and strong security are making a positive impact on your experience. We're always working to make Jotform even better, and feedback like yours motivates us to keep improving. We appreciate your support. Reach out to us if you have questions or suggestions through our Contact Us page at https://www.jotform.com/contact/. We're here to help. AB Angeleigh B. Owner Construction Used the software for: Less than 6 months ### "Awesome experience " April 2, 2025 5.0 Overall great experience from start to finish. I would highly recommend this product. Pros It was easy to use. I was able to find the forms that I needed and edit them for my specific needs. Cons I didn't have any issues using this product Review Source Response from Jotform January 4, 2026 Hi Angeleigh, Thanks for using Jotform. We're glad to hear that you found our platform easy to use and that editing forms to fit your specific needs worked smoothly. Your positive review means a lot to us. Reach out to us if you have any questions by creating a thread in our Help Center through our Contact Us page: https://www.jotform.com/contact/. We'll be happy to help. ET Eleanor T. Automotive Technician, Lead Supervisor, Owner Automotive Used the software for: 6-12 months ### "Sign on the "dotted line"" September 2, 2024 4.0 Overall everything went smoothly. It was as if I was writing my name on the dotted line right in front of me just without all the paper wasted. Pros The ease that comes with using this application is like no other. It's even easier for you when you need someone else to sign something they have no experience with this application but you'd think they made it themselves. Cons It could last faster but that may be my processers not its. Review Source Response from Jotform September 17, 2024 Hi Eleanor, Thanks for sharing your experience. We're glad to hear you like our platform and that the ease of use made your process smoother. It’s great to know it felt as simple as signing on paper, without any hassle or waste. Regarding speed, we appreciate your patience, and while it might be related to your processor, we're always working to improve performance. If you have any questions or suggestions, feel free to let us know from our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help. KP Krunal P. Cybersecurity Analyst Information Technology and Services Used the software for: 2+ years ### "Jotform Business Made Easy" August 28, 2024 4.0 Pros The user experience is very friendly on both ends. For the person creating the form and person filling out the form Cons Customizing the features in terms of selecting colors, fonts, and sizes, making the form unique could be better. Review Source Response from Jotform August 30, 2024 Hi Krunal, Thanks for taking the time to leave us a nice review. We're grateful for your positive remarks. Customizing your form design like changing its background colors, fonts, sizes of elements is really easy through our Advanced Designer. Check out this link for the guide: https://jotform.com/help/935-advanced-designer/. If you need help on customizing your form, let us know from our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help. JW Jan W. Chief Learning Officer Insurance Used the software for: 2+ years ### "Terrific, customizable tool!" March 19, 2024 5.0 One of my favorite tools! As I said before, the addition of Jotform Sign to the Jotform platform has expanded our use of it. And the price is so reasonable! Pros I am SO glad someone told me about Jotform! Our clients and agents are spread around the country, and most of what we accomplish happens virtually. I've been using Jotform for a number of different forms, and when they added Jotform sign, I was able to expand our use of it because we can track the signature received, making contracts complete. Cons It can be difficult to find answers to specific questions. I'd appreciate a live rep availability through a chat box. Review Source Response from Jotform May 4, 2024 Hi Jan, Thanks for leaving a positive rating. We're thrilled that Jotform Sign have been instrumental in streamlining your virtual processes and contract completion. For questions or suggestions, we offer 24/7 support through our Support Forum. You can send your questions or suggestions through our Contact Us page at https://www.jotform.com/contact/. You can also search for answers to your questions in the forum at https://www.jotform.com/answers/. Your questions might already have been addressed in related tickets. JV John V. Office Manager Non-Profit Organization Management Used the software for: 2+ years ### "Jotform Sign is great addition to Jotform" April 29, 2024 5.0 We enjoy our use of jotform as a whole and are always impressed with the features they add. Jotform Sign seemed like a major addition and they executed it well. This form for example, won't let me submit and isn't telling me why, and that would NEVER happen if it was based on jotform's platform. Capterra gets zero stars, Jotform gets ten. Pros The form building features of jotform have always been an integral part of much of our work, especially the conditional logic within the forms. Adding a legally compliant signature feature was a very welcome update. Cons They do push us to try Jotform Enterprise occasionally and it is extremely our of our budget. Our older forms with encrypted submission data is not compatible with Jotform Sign, but it is a reasonable incompatibility. Review Source Response from Jotform May 5, 2024 Hi John, Thanks for your review. We're glad you find our features, especially the legally compliant signature feature, valuable for your work. Unfortunately, Form Encryption is incompatible with Jotform Sign, so you will have to disable one before you can use the other. If you have any questions, let us know through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help. KI Kalin I. CEO Accounting Used the software for: 2+ years ### "Perfect tool for collecting leads" June 5, 2024 5.0 Pros Great and easy way of creating and managing forms. Very flexible and fast for setting up. Great customization options. Cons For integration with other systems is not as easy as I thought. But generally is a great help! Reason for choosing Jotform Sign Most other forms do not offer such flexibility and that many possibilities like Jotform. Review Source Response from Jotform December 27, 2025 Hi Kalin, Thanks for using Jotform. We're grateful for your positive review. It's great to know that creating and managing forms feels straightforward and that the flexibility and customization options are helping you set things up quickly. We're happy it supports your workflow so efficiently. Feel free to reach out if you have any questions by creating a thread in our Help Center through our Contact Us page: https://www.jotform.com/contact/. We'll be happy to help. MH Marlana H. TRIO EOC Program Director Education Management Used the software for: 2+ years ### "Simple and Effective" May 21, 2024 4.0 Overall, the experience has been positive. We are happy with the product and would recommend it to others. Pros Jotform is not difficult to set up or use. It does the job. The ability to customize forms is a bonus. Cons We haven't accessed all of the features yet. Accessing tutorials about the different features from the screen that you're working on would be helpful. Review Source Response from Jotform June 1, 2024 Hi Marlana, Thanks for your positive review. We're happy to hear you find our platform easy to use. Check out this link to explore our user guides to learn how to use our platform and get all of your questions answered: https://www.jotform.com/help/. If you have any questions, let us know through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help. Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.