--- title: "Jotform Sign Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Jotform Sign the right Digital Signature solution for you? Explore 216 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/10014571/Jotform-Sign/reviews/" page_type: "reviews" language: "en" publication_date: "2026-11-09" --- Jotform Sign 4.8 (223) [View alternatives](https://www.capterra.com/p/10014571/Jotform-Sign/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated November 9th, 2026 # Reviews of Jotform Sign Ease of use 4.8 Customer Service 4.6 ## Pros and Cons in Reviews SW Susan W Executive DirectorEvents Services, 2 - 10 employeesUsed the software for: 1-2 years. “We are already very integrated with Jotform, and I loved that they offered this service so I didn't need to go out and get yet another service for signing documents.“ April 3, 2025 EL Edward L ManagerFinancial Services, Self-employedUsed the software for: 1-2 years. “Inability to correctly position fields such as signature date and etc on PDF seems to be a nightmare as it is time consuming to click and drag and resize to make them stay where you intend to“ April 22, 2025 AR Asia R OwnerMental Health Care, 2 - 10 employeesUsed the software for: More than 2 years. “I like the ease of being able to fill in the form fields for forms that are sent on a recurring basis.“ April 2, 2025 AR Asia R OwnerMental Health Care, 2 - 10 employeesUsed the software for: More than 2 years. “Sometimes it looks wonky on the completed document because i'm not able to adjust the font and size like i can on AdobeSign.“ April 2, 2025 CB Christie B OWNERNon-Profit Organization Management, Self-employedUsed the software for: 1-2 years. “Its intuitive interface and versatile templates make form creation simple, while integration with various platforms ensures efficient data management and smooth workflow automation.“ June 4, 2024 SW Susan W Executive DirectorEvents Services, 2 - 10 employeesUsed the software for: 1-2 years. “The field auto-detect features aren't the best when uploading a pre-existing PDF.“ April 3, 2025 HS Hailey S Tattoo ArtistFine Art, Self-employedUsed the software for: 1-2 years. “Jotform Sign has changed the way my tattoo clients prepare consent forms and appointment requests dramatically. Since using Jotform Sign, my entire process from booking to day-of consultations has been streamlined, organized, and optimized for efficiency.“ May 7, 2024 PF Pedro F teacherEducation Management, 51 - 200 employeesUsed the software for: 1-2 years. “Pricing limitations, limited design customization, complexity for beginners“ April 2, 2025 ## Showing most helpful reviews Showing 1-25 of 223 available reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Roly Yazir S. Business Broker Used the software for: Less than 1 year ### "Easy Document Signing and Questionnaire Creation" November 13, 2026 5.0 It helps me work with business buyers and business sellers in my brokerage by making it easier to sign agreements and contracts. Pros Ability to sign documents easily, and also to create questionnaires. Cons I hate that you can’t add teammates or employees unless you’re on the enterprise plan. I feel like any paid plan should let you add team members. Switched from [Docusign](https://www.capterra.com/p/121506/Docusign/) I switched cause its cheaper and easier to use Jotform. Review Source Response from Jotform November 13, 2026 Hi Roly, Thanks for sharing your experience. We're glad Jotform Sign makes it easier to create questionnaires and get agreements and contracts signed for your brokerage. You can also collaborate while on a Standard plan using our Collaboration features, which let you securely share specific forms, tables, and other resources with teammates. You can learn more here: https://www.jotform.com/features/collaboration/. If you have any questions, feel free to reach out to us through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help. Tori A. Dog Breeder Used the software for: 1-3 years ### "Streamlined Forms and eSignatures with an Easy-to-Use Database" November 4, 2026 5.0 Getting contracts out in a timely manner and having them signed without room for someone editing the document. Pros Ease of use! I can build forms and upload documents for signatures so easy! I used to do all of my applications and contracts by email attachments and it has streamlined the process. Plus it allows me to keep it all in an easily accessible data base Cons So far my only downside to the sign part is that everyone couple of signatures sent do not show up in the recipients email and I have to text message a link for the signature. Alternatives considered [Docusign](https://www.capterra.com/p/121506/Docusign/) Reasons for choosing Jotform Sign My application was already in jotform forms and it was easy to use and keep all documents in the same program. Review Source Response from Jotform November 5, 2026 Hi Tori, Thanks for your 5-star review. We're delighted to hear that Jotform makes it easy to create forms and upload documents for signatures. If you have any questions, feel free to create a Help Center thread from the Contact Us page at https://www.jotform.com/contact/. We'll be happy to help. MC Michael C. COO Used the software for: 1-3 years ### "It just works" December 19, 2025 5.0 We build a website for our non profit food pantry. We also needed a place were we could have an online application for new volunteers. They fill out the form, we get an email, and the info is attached either pdf or plain text on a second email. Pros Easy Setup with prompts and drop and paste info in to the fields. Its options to build your form from scratch is easy even for a novice. They even keep a record of all submissions for later review even if you delete the email notification. Even though, we use the free version, the prices are reasonable and comes with great service. Cons Using it too much can lead to a paid version, The product just works! No issues so we can say there are No Cons Review Source Response from Jotform December 22, 2025 Hi Michael, Thanks for your nice review. It's great to know our platform makes form creation simple even for beginners, while also keeping the submission accessible for later review. We're glad to hear you find our product reliable and the pricing reasonable. We greatly appreciate your 5-star rating. If you have any questions or share suggestions, you can create a Help Center thread from our Contact Us page: https://www.jotform.com/contact. We'll be happy to help. Verified Reviewer 4.0 November 13, 2026 AI summary based on a full review Jotform Sign offers an affordable solution for community centers by consolidating various tools into one platform, simplifying workflow management. Despite its benefits, users may face challenges due to the technical knowledge required for optimal use. Log in to unlock the full review, detailed ratings, and pros & cons Online fitness and stretching coach 3.5 November 11, 2026 AI summary based on a full review Using Jotform Sign improves the professionalism of client interactions by organizing documents electronically rather than through lengthy emails. However, users seeking to create more intricate documents may find the design and formatting options somewhat limited. Log in to unlock the full review, detailed ratings, and pros & cons CEO 5.0 November 10, 2026 AI summary based on a full review This software provides a practical solution for payment processing by integrating with JotForm, making transactions smoother. However, it would benefit from a feature that allows users to upload work for customer feedback. Log in to unlock the full review, detailed ratings, and pros & cons Founder 5.0 November 9, 2026 AI summary based on a full review Jotform Sign provides an affordable solution for obtaining e-signatures, streamlining the signing process for documents. A limitation noted is that the mobile app can be challenging for clients to navigate due to text readability concerns. Log in to unlock the full review, detailed ratings, and pros & cons ELP Site Lead Used the software for: 3-5 years 5.0 November 6, 2026 AI summary based on a full review Jotform excels in presenting results in a clear and professional manner, which enhances readability. However, the lack of a feature to save PDF forms within the app can complicate the workflow. Log in to unlock the full review, detailed ratings, and pros & cons Owner Used the software for: I used a free trial ### "Jotform Easy User" June 20, 2025 4.0 Pros Jotform is very easy to understand and navigate. It also gives you step by step tutorial when you first start it which helps me the most. Cons Honestly so far with jotform i haven't found anything that i didn't or dont like about it so far anyways. Review Source Response from Jotform July 24, 2025 Hi Cheyanne, Thanks for your positive review. We're happy to hear that you found our platform easy to use. It's great to know our helpful guides and tutorials were helpful as you got started, we aim to make the onboarding process as smooth as possible. We appreciate your support. Let us know if you have questions or suggestions from our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help. Owner Used the software for: Less than 1 year ### "The "Free Trial" isn't worth it" March 27, 2024 2.0 Not impressed, but it did force me to learn to create my own forms in an actual free app. Pros The very first form I created turned out fine. Until I wanted to update the form and it caused nothing but headaches. Cons Hard to update. If you create too many forms, you will be charged. Clients had difficultly using form, in the end caused me more work. The Free Trial is VERY limited. Review Source Response from Jotform May 5, 2024 Hi Audra, Thanks for your feedback, and we're sorry you're having difficulties. We'd like to clarify that forms can be edited anytime and anywhere by simply logging in to your Jotform account, then edit the form you want. In addition to that, any changes on your form will also automatically reflect on the live form, so there's no need to update or re-embed your form manually. Please understand that each of the plans has their own limits. For example, on the Starter (Free) plan, you can only keep 5 active forms at a time. We believe the Starter plan is enough for basic usage. We also have plenty of helpful guides and video tutorials you can find in our User Guide section here: http://www.jotform.com/help/. If you have any questions or if you are still having trouble with your forms, let us know from the Contact Us page at https://www.jotform.com/contact/. We'll be happy to help. Tiffany B. Owner Used the software for: 3-5 years ### "Easy to set up " July 29, 2025 5.0 Great integration and easy setup. Highly recommend. Helpful to have a form for clients to easily input information and get their signature Pros Great user interface. Easy to navigate. Great integration with Zapier and Google Sheets. Love that it attaches the signed document as a pdf Cons Haven’t figured out how to only receive one email with the attached pdf. Get an email with the pdf, and another without it. Review Source Response from Jotform July 30, 2025 Hi Tiffany, Thanks for your positive review. We're happy to hear that you're enjoying our platform. It's great to hear that the integrations with Zapier and Google Sheets are working well for you, and that the PDF attachments are adding value. About PDF attachment on email, it is not enabled by default, so if you have two email notifications, you can enable the PDF attachment in one of the email notification. Here's a guide: https://www.jotform.com/help/503-how-to-include-submissions-as-pdf-attachment-in-the-email-notifications/. If you have any questions, let us know from our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help. WCCA O. Lead Office Administrator Used the software for: I used a free trial ### "Great software to get signatures easily" May 30, 2025 5.0 We have only used Jotform Sign on a limited basis but we knew it would work well because use Jotform to generate a lot of our online forms, and parents can sign them from any device so they love it. Pros Collects authentic signatures on online forms rather than relying on a prescribed font digital signature Cons Nothing, it's great! We are trying to digitize things as much as possible as it is sometimes difficult to get signatures back from parents on things like special excursion permission forms. Review Source Response from Jotform November 2, 2025 Hi Nicole, Thanks for your positive review. We're happy to hear that Jotform Sign meets your expectations for collecting authentic signatures and that it works well. Your feedback means a lot to us. Reach out to us if you have questions by creating a thread in our Help Center through our Contact Us page: https://www.jotform.com/contact/. We'll be happy to help. Executive Director Used the software for: 1-3 years ### "excellent lovt" April 7, 2025 5.0 good I haven't had any problems works now Pros it isa nice way to track of daily task and io Cons i need form and not a link. trying to get support assistant is slow Review Source Response from Jotform December 21, 2025 Hi Janice, Thanks for using Jotform. We're happy to hear that our platform helps keep track of your daily tasks and organize your work efficiently. We're happy that it supports your workflow and makes managing information easier. Your positive comment is greatly appreciated. Feel free to reach out to us if you have any questions by creating a thread in our Help Center through our Contact Us page: https://www.jotform.com/contact/. We'll be happy to help. High Risk Birth Doula Used the software for: 3-5 years ### "JotForm is Doula Friendly!" April 23, 2025 5.0 Client-protected, easy to maintain, and user-friendly, JotForm has been my customer for five years. It is excellent at supporting me in communicating with my clients. Pros Since the COVID-19 pandemic, JotForm has supported my business in maintaining communication in a safe, contactless platform that both my clients and I find easy to use. I can update and manage my forms easily, and the tutorials are also helpful. Cons That I didn't find out about JotForm sooner! It's challenging to delete canceled forms. Review Source Response from Jotform November 2, 2025 Hi Denise, Thanks for using Jotform Sign. We're glad to hear that our platform has helped you maintain secure communication with your clients. It's great to hear that updating and managing your forms is easy and that our helpful guides have been useful. We greatly appreciate your nice review. Let us know if you have questions or suggestions from our Contact Us page: https://www.jotform.com/contact/. We'll be happy to help. Owner and Creative Director Used the software for: 1-3 years ### "Great for small business!" April 23, 2025 5.0 Overall I love using Jotform. It's so easy to use, you can customize and start from scratch, or you can also upload your own template. Super user friendly. Pros I love how easy it is to create custom forms/docs for clients! Since it's digital, my clients can fill out forms and sign contracts on any device. Also, I love how I am provided a copy of contracts which makes it so easy to go back to reference. Cons Unless you use a paid version, all of your forms will have the Jotform logo. Also, until you really understand the website and/or app, navigating can get confusing. For a while I didn't know how to obtain the "sign docs" because I was only able to view my forms. Review Source Response from Jotform July 21, 2025 Hi Mary, Thanks for your positive review. We're happy to hear that you find it easy to create forms and documents for your clients through our platform. It's great to know that your form is working well across devices, and that having contract copies on hand is making your workflow smoother. We truly appreciate your support. Reach out to us if you have questions or suggestions from our Contact Us page at https://www.jotform.com/contact/. We're here to help. Owner Used the software for: 1-3 years ### "Jot Form sign Review from Travel Gypsy" March 12, 2025 5.0 I have had great experience with the product so far. Pros How easy it is to utilize the product and features it has Cons Some of the integration portions are a bit difficult to understand Alternatives considered [Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/) Reasons for choosing Jotform Sign the security and the ease of building forms Review Source Response from Jotform December 22, 2025 Hi Michelle, Thanks for using Jotform. We're glad you find our platform easy to use and that the features are straightforward to work with. It's great to know it helps simplify your tasks and makes managing forms more efficient. Feel free to reach out if you have any questions by creating a thread in our Help Center through our Contact Us page: https://www.jotform.com/contact/. We'll be happy to help. Own Used the software for: I used a free trial ### "New user friendly " August 5, 2025 4.0 I would use it again and I would certainly tell people and recommend it to who ever was looking for ! Pros The fastness it was incredibly quick and painless it also was easy to use to say the least for sure ! Cons Nothing I can even honestly say where I actually had any kind of issues with this jot form at all it's a great one Review Source Response from Jotform November 1, 2025 Hi Phyllis, Thanks for your positive review. We're glad to hear that using Jotform felt quick, painless, and easy. That kind of smooth experience is exactly what we aim to deliver. Your kind words mean a lot to us. Let us know if you have questions by creating a thread in our Help Center through our Contact Us page: https://www.jotform.com/contact/. We'll be happy to help. Transaction Coordinator Used the software for: 1-3 years ### "Love it - Game Changer for my business!" March 12, 2025 5.0 Jotform has been a game changer for my business. I set up my intake forms so I can gather all information needed from my clients up front to relieve me of having to ask a gazillion questions later. Pros Very user friendly, great templates to help guide you. Cons Would like to see more stylish templates. Alternatives considered [Cognito Forms](https://www.capterra.com/p/138990/Cognito-Forms/) Reasons for choosing Jotform Sign Easier to use if I remember correctly. It's been a while.. Review Source Response from Jotform March 15, 2025 Hi Lori, Thanks for using Jotform. It's great to hear that you find our platform intuitive and that our form templates has been helpful in creating your forms. Let us know if you have questions or suggestions through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help. Šimon J. Owner Used the software for: 1-3 years ### "JotForm Sign" March 5, 2024 5.0 Very pleased, it did the job we needed. We recommend Pros JotForm sign is a great service that we used daily. We created a form that had several variables that we needed to know from the customer. After paying for the order, the customer was redirected to the JotForm Sign, where he filled in all the important information regarding the customized product. We then extracted this information into a PDF and worked with it. It saved us hundreds of dollars in coders who would have had to add similar features custom to our eshop. JotForm is very easy to navigate. Cons If it was full capacity, we had to delete several records. But to update the capacity, we had to write to support. It didn't happen automatically. Switched from [Google Forms](https://www.capterra.com/p/176571/Google-Forms/) More creation options. The appearance is more attractive Alternatives considered [Google Forms](https://www.capterra.com/p/176571/Google-Forms/)[Formaloo](https://www.capterra.com/p/235640/Formaloo/) Review Source Response from Jotform May 2, 2024 Hi Šimon, Thanks for sharing your experience with Jotform Sign. We're delighted to hear that it has been an integral part of your daily operations and has saved you significant costs on custom coding. Regarding the sign document limits, we'd like to clarify that the monthly reset occurs on a fixed schedule and won't automatically reset when submissions are deleted. However, the upload space limit should now reset automatically. If you encounter any further issues or have any questions, please feel free to reach out to our Support Team for assistance via our Contact Us page at https://www.jotform.com/contact/. We're here to ensure a seamless experience for you. Tattoo Artist Used the software for: 1-3 years ### "Love this app for my tattoo clients paperwork " May 29, 2024 5.0 Overall i feel this product is helpful and very convenient. Pros I love that my clients can sign all my forms and we can keep them electronically. Cons At least 3 or 4 times a month my client will spend 15 mins filling out and signing forms and then they will just be deleted. Not saved as a draft or anything. Its extremely frustrating. Alternatives considered [Google Forms](https://www.capterra.com/p/176571/Google-Forms/) Reasons for choosing Jotform Sign I needed secure signatures and picture capturing. Review Source Response from Jotform January 4, 2026 Hi Maddie, Thanks for using Jotform. We're glad to hear that having clients sign forms electronically has been valuable for you. It's great to hear that having everything stored digitally has made the process more convenient and efficient for you and your clients. Reach out to us if you have any questions by creating a thread in our Help Center through our Contact Us page: https://www.jotform.com/contact/. We'll be happy to help. Office Manager Used the software for: 1-3 years ### "My Experience" March 21, 2024 5.0 Pros Very easy to use and user friendly. Mobile friendly. Cons I have not had an issue with JotForm thank you. Switched from [RecTrac](https://www.capterra.com/p/104588/RecTrac/) Very unstable software and too many unused user functions that are not needed, way to pricey. Alternatives considered [Google Forms](https://www.capterra.com/p/176571/Google-Forms/) Reasons for choosing Jotform Sign I choose this product because it was very user friendly and had other functions that google forms didn't. Review Source Response from Jotform May 5, 2024 Hi Juan, Thanks for your nice review. It's great to hear you found our platform intuitive. Feel free to let us know if you have questions via our Contact Us page at https://www.jotform.com/contact/. We'll do our best to help. James M. Owner Used the software for: 1-3 years ### "Great platform" April 4, 2025 5.0 Very good. Even my non-tech-savvy clients have no problem using. Pros Easy to use and well-priced. Integrates well with other apps I use. Cons Can't think of anything other than the file size limit has sometimes caused small problems. Review Source Response from Jotform January 4, 2026 Hi James, Thanks for using Jotform. We're glad to hear that our platform works well for your needs. It's great to know that having everything work together has made managing your projects and workflows easier. We appreciate you sharing your experience. If you have any questions or suggestions, feel free to create a Help Center thread from our Contact Us page: https://www.jotform.com/contact. We'll do our best to help. Harsh S. Sr Analyst Used the software for: 1-3 years ### "Time saver analytics " April 23, 2025 4.0 Pros The easy data analytics from the survey was like a bonus.This feature saved a lot of my time. Cons The open ended feedback that i had on the survey had no option like AI to summarize those, so had to read each and every survey by myself. Review Source Response from Jotform July 19, 2025 Hi Harsh, Thanks for your feedback. We're happy to know our analytics feature helped save you time. We appreciate your suggestion about summarizing form responses. We'd like to let you know that this is possible with our platform, with integration to other AI apps. Check out this video tutorial: https://www.youtube.com/watch?v=U1K8xN8iQJU. If you have more questions, let us know from our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help. Jeanette J. Owner Used the software for: 1-3 years ### "Stress Free Signing Form" March 17, 2025 4.0 My overall experience is great. It's very user friendly. Pros It is easy to create and modify your form and easy for your clients to complete and sign. Cons I have no cons for what I needed the forms to do. Review Source Response from Jotform December 22, 2025 Hi Jeanette, Thanks for using Jotform. We're glad to hear that creating and modifying forms feel simple, and that the signing process is straightforward for your clients. It's great that our platform makes it easy for both you and your clients to get things done efficiently. We greatly appreciate your positive review. Let us know if you have questions or suggestions through our Contact Us page: https://www.jotform.com/contact/. We'll be happy to help. teacher Used the software for: 1-3 years ### "Good program" April 6, 2025 5.0 I like it very much. I don't use it as much but I am planning to use it more. Pros Very Easy to use. Easy to share with my team. Cons Pricing limitations, limited design customization, complexity for beginners Review Source Response from Jotform December 21, 2025 Hi Pedro, Thanks for using Jotform. We're glad to hear that our platform is easy for you to use and that sharing it with your team was a breeze. We're happy that it helps keep collaboration smooth and efficient. We greatly appreciate your positive review. Let us know if you have questions by creating a thread in our Help Center through our Contact Us page: https://www.jotform.com/contact/. We'll be happy to help. Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.