# Page 3 | Jotform Sign Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 3 - Is Jotform Sign the right Digital Signature solution for you? Explore 216 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/10014571/Jotform-Sign/reviews

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Jotform Sign

4.8 (216)

[View alternatives](https://www.capterra.com/p/10014571/Jotform-Sign/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 3 - Reviews of Jotform Sign

## Showing most helpful reviews

Showing 51-75 of 216 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

CR

Chelsea R.  
Admin  
Design  
Used the software for: 1-2 years

### "Excellent app"

April 2, 2025

5.0

My overall experience has been great easy to work with the app

Pros

How easy it is to acces the forms lots of variety

Cons

Wished it came in different languages for better understanding

Review Source

Response from Jotform

August 17, 2025

Hi Chelsea, Thanks for taking the time to leave us a positive review. We're happy you find it easy to use our platform. If you haven't yet known, Jotform is available into different languages. Check out this guide to learn more: https://www.jotform.com/help/55-jotform-languages/. If you have any questions or suggestions, let us know from our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.

HS

Harsh S.  
Sr Analyst  
Consumer Electronics  
Used the software for: 1-2 years

### "Time saver analytics "

April 22, 2025

4.0

Pros

The easy data analytics from the survey was like a bonus.This feature saved a lot of my time.

Cons

The open ended feedback that i had on the survey had no option like AI to summarize those, so had to read each and every survey by myself.

Review Source

Response from Jotform

July 19, 2025

Hi Harsh, Thanks for your feedback. We're happy to know our analytics feature helped save you time. We appreciate your suggestion about summarizing form responses. We'd like to let you know that this is possible with our platform, with integration to other AI apps. Check out this video tutorial: https://www.youtube.com/watch?v=U1K8xN8iQJU. If you have more questions, let us know from our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.

AL

Am L.  
Secondary Office Coordinator  
Education Management  
Used the software for: 2+ years

### "Easy to Use"

March 28, 2025

5.0

Pros

Easy to use and implement Jotform Sign in permission forms.

Cons

There isn't any dislikes specifically for Jotform Sign, but I think the limits on free accounts are too low.

Review Source

Response from Jotform

January 4, 2026

Hi Am, Thanks for using Jotform. We're glad to hear that Jotform Sign has made it easy for you to set up and implement your forms. It's great to know that collecting signatures has been straightforward and fit well into your workflow. We greatly appreciate your positive review. Reach out to us if you have any questions by creating a thread in our Help Center through our Contact Us page: https://www.jotform.com/contact/. We'll be happy to help.

NF

Nancy F.  
Fullstack Developer  
Information Technology and Services  
Used the software for: Less than 6 months

### "Jotform Sign easily"

March 26, 2025

5.0

my overall experience with jotform sign its nice, it provides u a easy way to collect electronic signatures, u can integrate that with jotform forms , it gives to u even a strong encryption to protect all the data

Pros

Jotform it easy to use and user friendly, it takes few seconds to sign, u can integrate it with jotform forms so u can personalize the fields, u can use it even from phone and its really secure

Cons

personally atm i didnt find any cons with Jotform Sign

Review Source

Response from Jotform

June 22, 2025

Hi Nancy, Thanks for leaving a positive review. We're delighted to hear that you find our platform easy to use and user-friendly. It's great to know that features like e-signature, app integrations, and strong security are making a positive impact on your experience. We're always working to make Jotform even better, and feedback like yours motivates us to keep improving. We appreciate your support. Reach out to us if you have questions or suggestions through our Contact Us page at https://www.jotform.com/contact/. We're here to help.

DJ

Dwight J.  
CEO  
Retail  
Used the software for: 6-12 months

### "Love jotform"

April 2, 2025

4.0

My overall experience is that i love it. BRAVO

Pros

Everything is straight forward, easy to easy to sign documents and etc.

Cons

To be honest didn't really have a problem just it works for me.

Review Source

Response from Jotform

December 21, 2025

Hi Dwight, Thanks for using Jotform. We're glad to hear that our platform makes your signing documents straightforward and simple. It's great to know that the process feels easy and efficient for you. Your positive review is greatly appreciated. Feel free to reach out if you have any questions by creating a thread in our Help Center through our Contact Us page: https://www.jotform.com/contact/. We'll be happy to help.

SH

Stefanie H.  
Owner  
Graphic Design  
Used the software for: 1-2 years

### "Perfect solution for my business"

March 16, 2025

5.0

Pros

It’s easy and professional. Allows me access aspects of business that would be more costly with other companies.

Cons

Nothing really. I like it just the way it is.

Review Source

Response from Jotform

January 4, 2026

Hi Stefanie, Thanks for using Jotform. We're glad to hear that our platform is supporting your work in such a practical way, and has made things more efficient and cost-effective for you. We greatly appreciate your positive review. Let us know if you have any questions by creating a thread in our Help Center through our Contact Us page: https://www.jotform.com/contact/. We'll be happy to help.

kF

kathryn F.  
Administrative Assistant  
Education Management  
Used the software for: Less than 6 months

### "Jotform Sign Review"

November 17, 2024

5.0

Overall, I would recommend using Jotform Sign because of the ease of use and how it is compatible with any smart device.

Pros

Jotform Sign is an online software that allows you to create, edit, sign and share documents. It makes it easy to share documents for people to sign anywhere and submit for review.

Cons

The only con with Jotform Sign is that the free version only allows you to create/sign 10 documents before you have to upgrade. If you are needing to create and share more documents, you will have to pay.

Review Source

Response from Jotform

November 30, 2024

Hi Kathryn, Thanks for your feedback and for sharing your positive review. We're glad to hear you find Jotform Sign helpful for creating and sharing sign documents. We understand the limitation on the Starter plan can be challenging, but we believe it's enough for basic usage. If you need higher limits, we hope you'll consider upgrading to any of the paid plans. If you have any questions, feel free to reach out to us from our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.

ET

Eleanor T.  
Automotive Technician, Lead Supervisor, Owner  
Automotive  
Used the software for: 6-12 months

### "Sign on the "dotted line""

September 2, 2024

4.0

Overall everything went smoothly. It was as if I was writing my name on the dotted line right in front of me just without all the paper wasted.

Pros

The ease that comes with using this application is like no other. It's even easier for you when you need someone else to sign something they have no experience with this application but you'd think they made it themselves.

Cons

It could last faster but that may be my processers not its.

Review Source

Response from Jotform

September 17, 2024

Hi Eleanor, Thanks for sharing your experience. We're glad to hear you like our platform and that the ease of use made your process smoother. It’s great to know it felt as simple as signing on paper, without any hassle or waste. Regarding speed, we appreciate your patience, and while it might be related to your processor, we're always working to improve performance. If you have any questions or suggestions, feel free to let us know from our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.

JV

Jenie V.  
Consultant and owner  
Education Management  
Used the software for: 1-2 years

### "Convenient signing "

September 25, 2024

5.0

I have used it to sign formal work contracts and IEPs.

Pros

I like The convenience of being able to sign contracts via pdf and jotform.

Cons

The only con is that it is not a wet signature.

Review Source

Response from Jotform

October 6, 2024

Hi Jenie, Thanks for your positive review. We're thrilled to hear you enjoy the convenience of signing contracts through our platform. Feel free to let us know if you have questions or suggestions through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.

KV

Karen V.  
Executive Director  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "You need this if you need signatures for your non profit organization"

June 17, 2024

3.0

Overall, great experience-if you are considering this for your for profit or non profit business, just do it. We have used JotForm for probably 10 years.

Pros

If you need legal signatures and forms that collect important information, you need this for your non profit. Once you figure out how to use JotForm Sign it is mostly plug and go. We use this almost everyday, especially when we are signing participants up for our programs/services. Go get this today!

Cons

It is a bit cumbersome to get JotForm Sign turned on initially, this could be made more user friendly. You have to leave the form set up page to turn this feature on. It would be great to have this all on one page.

Review Source

Response from Jotform

June 25, 2024

Hi Karen, Thanks for leaving us a positive review. We're happy to hear that Jotform Sign has become an essential tool for your non-profit organization. I'd like to clarify that the Jotform Sign and Form Builder are actually on the same page. To enable Jotform Sign in Form Builder, just go to Settings, then select Jotform Sign. Alternatively, you can click on the Sign icon in the Signature field to access Jotform Sign option quickly. You can also seamlessly switch back to build mode by clicking on Build tab as you remain on the same page. Feel free to reach out to us if you have questions through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.

SR

Sapna R.  
Journalist  
Media Production  
Used the software for: 2+ years

### "Jotform feedback"

June 14, 2024

5.0

Pros

Very user-friendly in terms of design, layout and information that I want to gather. It is an amazing website and it has made my workflow easy and not so time-consuming.

Cons

None. I can't think of anything negative.

Review Source

Response from Jotform

June 24, 2024

Hi Sapna, Thanks for your positive review. We're glad to hear that you find our website user-friendly and that it has improved your workflow. Your satisfaction is our top priority, and we're glad we could make your tasks easier and more efficient. Let us know if you have questions through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.

CB

Christie B.  
OWNER  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "Tranquility Sanctuary loves this product"

June 4, 2024

5.0

Pros

I like JotForm for its ease of use and seamless implementation. Its intuitive interface and versatile templates make form creation simple, while integration with various platforms ensures efficient data management and smooth workflow automation.

Cons

At this time, there is nothing I don't like about JotForm. Its user-friendly design, versatile templates, and seamless integrations make it an excellent tool for efficient form creation and data management, meeting all my needs perfectly.

Review Source

Response from Jotform

January 5, 2026

Hi Christie, Thanks for leaving a positive review. We're delighted to hear that our platform, especially the form templates, has made form creation easy for you. It's great to know that integrations with different platforms also help streamline your data management and workflow automation. Your feedback means a lot to us. Reach out to us if you have any questions by creating a thread in our Help Center through our Contact Us page: https://www.jotform.com/contact/. We'll be happy to help.

Bo K.  
Customer Service Ambassador  
Banking  
Used the software for: 6-12 months

### "Meets the needs"

December 15, 2023

5.0

Used only for a limited time before the company converted to another product.

Pros

Nice quick tool for automating e-signatures, has an e-sign builder which can be easily created for users by just dragging and dropping items, works on any pdf document to insert or convert them into signable documents which makes the product shine. Another useful feature is the tool can be embedded into websites, allowing them to be used as a legal document.

Cons

Experience minor glitches on inserting signatures when it needed to confirm it online, so it might take a few clicks and need to make sure it inserted the sign before proceeding, this might be happening by connection issues while validating.

Alternatives considered

[Docusign](https://www.capterra.com/p/121506/Docusign/)

Review Source

Response from Jotform

May 2, 2024

Hi Bo, Thanks for your detailed review. We're glad to hear that you find our E-Signature tool efficient and user-friendly. Regarding the minor glitches you've experienced with inserting signatures, there shouldn't be any issues now. We encourage you to try again, and if you encounter any problems, please don't hesitate to reach out to us from the Contact Us page at https://www.jotform.com/contact/. We're here to ensure a seamless e-signing experience for you.

SP

Stephanie P.  
Cosmetologist  
Cosmetics  
Used the software for: 2+ years

### "Non confrontational forms signed before appointment "

March 19, 2024

5.0

Easy, saves time, automates my business forms digitally and saves them. I always refer to the very first form filled out and can easily access that stored information.

Pros

Easy to collect signed contracts and policies off site of a business.

Cons

Some Old phones can’t hit the submit button due to mobile version.

Alternatives considered

[HoneyBook](https://www.capterra.com/p/162588/HoneyBook/)[Vagaro](https://www.capterra.com/p/153752/Vagaro/)

Reason for choosing Jotform Sign

Had training from Hunter Donia on how to use best for my business.

Switched from

[Google Forms](https://www.capterra.com/p/176571/Google-Forms/)[Booker](https://www.capterra.com/p/90708/Booker/)

Easy and had someone to train me how to use. Would have never been able to learn it by myself.

Review Source

Response from Jotform

May 4, 2024

Hi Stephanie, Thanks for your positive review. We're glad to hear that Jotform makes it easy for you to collect signed contracts and policies off site. If you've experienced issues with your forms, let us know through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.

ŠJ

Šimon J.  
Owner  
Textiles  
Used the software for: 1-2 years

### "JotForm Sign"

March 4, 2024

5.0

Very pleased, it did the job we needed. We recommend

Pros

JotForm sign is a great service that we used daily. We created a form that had several variables that we needed to know from the customer. After paying for the order, the customer was redirected to the JotForm Sign, where he filled in all the important information regarding the customized product. We then extracted this information into a PDF and worked with it. It saved us hundreds of dollars in coders who would have had to add similar features custom to our eshop. JotForm is very easy to navigate.

Cons

If it was full capacity, we had to delete several records. But to update the capacity, we had to write to support. It didn't happen automatically.

Alternatives considered

[Google Forms](https://www.capterra.com/p/176571/Google-Forms/)[PageFly](https://www.capterra.com/p/246132/PageFly/)[Formaloo](https://www.capterra.com/p/235640/Formaloo/)

Switched from

[Google Forms](https://www.capterra.com/p/176571/Google-Forms/)

More creation options. The appearance is more attractive

Review Source

Response from Jotform

May 2, 2024

Hi Šimon, Thanks for sharing your experience with Jotform Sign. We're delighted to hear that it has been an integral part of your daily operations and has saved you significant costs on custom coding. Regarding the sign document limits, we'd like to clarify that the monthly reset occurs on a fixed schedule and won't automatically reset when submissions are deleted. However, the upload space limit should now reset automatically. If you encounter any further issues or have any questions, please feel free to reach out to our Support Team for assistance via our Contact Us page at https://www.jotform.com/contact/. We're here to ensure a seamless experience for you.

AM

Alison M.  
CEO  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "Best for new client documents"

April 16, 2024

5.0

Pros

Ease of use - can be used on both desktop and mobile. Convenient to send a link to my clients and have them fill out and sign.

Cons

only 10 free signable forms a month, so sometimes i have to use old fashioned paper consent forms when i run out of JotForms.

Review Source

Response from Jotform

June 14, 2024

Hi Alison, Thanks for your positive review. We're glad to hear that you find our platform easy to use and convenient for your needs. There's a limit of 10 monthly signed documents on a Starter (free) account. If you wish to increase this limit, feel free to upgrade your account to any of the paid plans on the pricing page at http://www.jotform.com/pricing/. If you have any questions, let us know from the Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.

JW

Josh W.  
Student Pastor  
Religious Institutions  
Used the software for: 1-2 years

### "Great product for easy registration "

June 3, 2024

4.0

Overall it has been a great experience and many people enjoy the ease of use.

Pros

The ease of use. The customizable fields The electronic signature.

Cons

Sometimes it does not sync with our google drive.

Alternatives considered

[Google Forms](https://www.capterra.com/p/176571/Google-Forms/)

Reason for choosing Jotform Sign

The electronic signature was a must for us when looking for a form platform.

Review Source

Response from Jotform

December 27, 2025

Hi Josh, Thanks for using Jotform. We're glad you find our platform easy to use and that the features like electronic signature, form customization are working well for you. It's great to know these tools are helping streamline your workflow. Your review means a lot to us. Reach out to us if you have any questions by creating a thread in our Help Center through our Contact Us page: https://www.jotform.com/contact/. We'll be happy to help.

MP

Maddie P.  
Tattoo Artist  
Arts and Crafts  
Used the software for: 1-2 years

### "Love this app for my tattoo clients paperwork "

May 21, 2024

5.0

Overall i feel this product is helpful and very convenient.

Pros

I love that my clients can sign all my forms and we can keep them electronically.

Cons

At least 3 or 4 times a month my client will spend 15 mins filling out and signing forms and then they will just be deleted. Not saved as a draft or anything. Its extremely frustrating.

Alternatives considered

[Google Forms](https://www.capterra.com/p/176571/Google-Forms/)

Reason for choosing Jotform Sign

I needed secure signatures and picture capturing.

Review Source

Response from Jotform

January 4, 2026

Hi Maddie, Thanks for using Jotform. We're glad to hear that having clients sign forms electronically has been valuable for you. It's great to hear that having everything stored digitally has made the process more convenient and efficient for you and your clients. Reach out to us if you have any questions by creating a thread in our Help Center through our Contact Us page: https://www.jotform.com/contact/. We'll be happy to help.

MC

Michael C.  
HR Manager  
Food & Beverages  
Used the software for: 1-2 years

### "Great Product!"

April 16, 2024

5.0

Pros

Makes signature captures easy and efficient.

Cons

Cost of the user license for this program for smaller companies or limited budgets.

Review Source

Response from Jotform

July 2, 2024

Hi Micheal, Thanks for leaving us a positive review. We're delighted to hear that our e-signature feature and other features have made your experience seamless and efficient. It's great to know that you find our platform flexible and easy to use for creating various forms. Your feedback is greatly appreciated. Reach out to us if you have questions or if you need help with your forms from the Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.

RM

Rick M.  
Board Member  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "Forms and management for Non- Profit"

June 4, 2024

5.0

It works great for our organization and provides an online payment for membership and events that we could not do inexpensively otherwise. We would recommend this product to any other organization that need this service.

Pros

The ability to build a form that works exactly as we need.

Cons

N/A.

Review Source

Response from Jotform

June 11, 2024

Hi Rick, Thanks for your positive rating. We're delighted to hear that our platform met your needs perfectly. Your recommendation is greatly appreciated. Let us know if you have questions through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.

MH

Marlana H.  
TRIO EOC Program Director  
Education Management  
Used the software for: 2+ years

### "Simple and Effective"

May 21, 2024

4.0

Overall, the experience has been positive. We are happy with the product and would recommend it to others.

Pros

Jotform is not difficult to set up or use. It does the job. The ability to customize forms is a bonus.

Cons

We haven't accessed all of the features yet. Accessing tutorials about the different features from the screen that you're working on would be helpful.

Review Source

Response from Jotform

June 1, 2024

Hi Marlana, Thanks for your positive review. We're happy to hear you find our platform easy to use. Check out this link to explore our user guides to learn how to use our platform and get all of your questions answered: https://www.jotform.com/help/. If you have any questions, let us know through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.

LH

Lori H.  
Director of Finance and Operations  
Staffing and Recruiting  
Used the software for: 1-2 years

### "One of the easier to use options"

March 19, 2024

4.0

I am happy with how I set up our documents, but we had a low usage rate on it once it was sent to clients. We really need to be able to send to several people and they can decide who signs it, vs us picking one recipient who may not be the signer and then the Jotform Sign goes ignored.

Pros

I struggled with implementing a document management/signature system, and Jotform Sign was the most user-friendly. It may have helped that we were already a Jotform user so I was familiar with the site and it connected with other forms in our account.

Cons

Even though this was the most user-friendly, it was not without struggles. If we had someone to help roll it out or even get us started with one form, it would have helped ensure success for future use. I don't have time to watch a handful of videos, so it was a long process.

Alternatives considered

[Docusign](https://www.capterra.com/p/121506/Docusign/)[PandaDoc](https://www.capterra.com/p/131735/PandaDoc/)[Adobe Acrobat](https://www.capterra.com/p/251329/Adobe-Acrobat-DC/)

Reason for choosing Jotform Sign

It was the easiest to figure out of the options I tried

Review Source

Response from Jotform

May 4, 2024

Hi Lori, Thanks for sharing your experience with Jotform Sign. We're thrilled to hear that you found it to be the most user-friendly option for your document management and signature needs. We understand that implementing new systems can sometimes be challenging, especially without dedicated assistance. Please know that our Support Team is here to help. You can reach out to us via our Support Contact Form at https://www.jotform.com/contact/ for immediate help with any issues you may have with Jotform Sign. We'll be more than happy to help.

MJ

Melissa J.  
Holistic therapist  
Alternative Medicine  
Used the software for: 6-12 months

### "My experience with Jotform Sign"

March 19, 2024

5.0

It’s made a huge difference to security as I know that my clients are the ones submitting their own forms. In addition I don’t have to create separate features for agreements as I can combine the terms and conditions with the consultation forms. It’s excellent.

Pros

It really helps me to know that clients understand and agree to terms and conditions and acts as a legally binding agreement.

Cons

Nothing bad to note, it’s great. I genuinely have nothing negative to say.

Reason for choosing Jotform Sign

Because I find it easy to use, there is excellent support and also the opportunity to complete courses with Jotform academy. Even for someone who isn’t the best with technology Jotform is simple and easy to use.

Review Source

Response from Jotform

May 2, 2024

Hi Melissa, Thanks for sharing your experience with Jotform Sign. We're thrilled to hear that it has helped streamline your processes and provide added security. It's fantastic to know that you find it easy to use and appreciate the support and resources offered by Jotform Academy. If you have any questions, let us know from the Contact Us page at https://www.jotform.com/contact/. We're here to continue providing you with excellent service and support whenever you need it.

JW

Jan W.  
Chief Learning Officer  
Insurance  
Used the software for: 2+ years

### "Terrific, customizable tool!"

March 19, 2024

5.0

One of my favorite tools! As I said before, the addition of Jotform Sign to the Jotform platform has expanded our use of it. And the price is so reasonable!

Pros

I am SO glad someone told me about Jotform! Our clients and agents are spread around the country, and most of what we accomplish happens virtually. I've been using Jotform for a number of different forms, and when they added Jotform sign, I was able to expand our use of it because we can track the signature received, making contracts complete.

Cons

It can be difficult to find answers to specific questions. I'd appreciate a live rep availability through a chat box.

Review Source

Response from Jotform

May 4, 2024

Hi Jan, Thanks for leaving a positive rating. We're thrilled that Jotform Sign have been instrumental in streamlining your virtual processes and contract completion. For questions or suggestions, we offer 24/7 support through our Support Forum. You can send your questions or suggestions through our Contact Us page at https://www.jotform.com/contact/. You can also search for answers to your questions in the forum at https://www.jotform.com/answers/. Your questions might already have been addressed in related tickets.

WA

Wendy A.  
Teacher  
Primary/Secondary Education  
Used the software for: 2+ years

### "Jotform is useful"

April 24, 2024

5.0

Pros

There is a lot of potential in using Jotform. I love how easy it makes signing things and routing in an organization.

Cons

The price point for organizations like mine is intimidating. Also, it is difficult to make changes to some of the features if you want to customize.

Review Source

Response from Jotform

January 2, 2026

Hi Wendy, Thanks for using Jotform. We're happy to hear that our platform makes signing and routing within your organization simple and effective. It's great to know it helps streamline your workflows. We greatly appreciate your review. Reach out to us if you have any questions by creating a thread in our Help Center through our Contact Us page: https://www.jotform.com/contact/. We'll be happy to help.

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