# Page 4 | Jotform Sign Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 4 - Is Jotform Sign the right Digital Signature solution for you? Explore 216 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/10014571/Jotform-Sign/reviews

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Jotform Sign

4.8 (216)

[View alternatives](https://www.capterra.com/p/10014571/Jotform-Sign/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 4 - Reviews of Jotform Sign

## Showing most helpful reviews

Showing 76-100 of 216 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

KM

Kelly M.  
Owner  
Retail  
Used the software for: I used a free trial

### "Worth every penny and easy to use even if you're computer illiterate like mee"

June 3, 2024

5.0

Pros

That it was so easy to understand and use and of course they give a free trial so you can try it out before you have to pay for anything but it would be worth every penny

Cons

That I didn't have any reason to use it again yet

Review Source

Response from Jotform

December 27, 2025

Hi Kelly, Thanks for using Jotform. We're glad to hear our platform makes everything easy for you to understand and use, and that the Starter (free) plan helps you experience the features before upgrading. We greatly appreciate your positive review. Feel free to reach out if you have any questions by creating a thread in our Help Center through our Contact Us page: https://www.jotform.com/contact/. We'll be happy to help.

JS

Jason S.  
Chief  
Public Safety  
Used the software for: 1-2 years

### "Best overall for use"

April 24, 2024

5.0

Great experience. Highly recommend for convenience and secured measures

Pros

Comprehensive ease with certifiable use.

Cons

N/A not any specified dislikes of any of the features with this system

Switched from

[PDFCreator](https://www.capterra.com/p/170829/PDFCreator/)

Cost effectiveness with simplicity making work an easy process

Review Source

Response from Jotform

May 12, 2024

Hi Jason, Thanks for your perfect stars and for sharing your great experience. We're glad to hear you find our platform both comprehensive and user-friendly. If you have any questions, let us know through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.

RG

Rachelle G.  
Business Analyst  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Jotform Sign Review"

April 22, 2024

5.0

We just stared using it. I really can't give a good answer because of that.

Pros

Very easy to use and the set up videos are great

Cons

That it is one signature at a time. Would love to see it be able to send out to multiple people at a time.

Reason for choosing Jotform Sign

It is part of jotform that we use daily

Review Source

Response from Jotform

May 11, 2024

Hi Rachelle, Thanks for your nice review. We're glad you find our platform easy to use, and the video tutorials helpful. If you want multiple people to sign your document, you can share them your sign document link, so anyone with the link can sign your document. Here's how to do that: 1) While in Sign Builder, click SEND from the top menu. 2) Click Share with link from the left menu. 3) Click Create link to generate a link for your Sign Document. 4) Share the link to your customers. If you have any questions, let us know through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.

CP

Christine P.  
President  
E-Learning  
Used the software for: 1-2 years

### "Ease of use "

June 3, 2024

5.0

I have had a positive overall experience with jotform sign

Pros

I love that I can have all of my forms in one spot for management and quick review.

Cons

Sometimes I can find it a little difficult to get the formatting of the form correct.

Review Source

Response from Jotform

June 11, 2024

Hi Christine, Thanks for your nice review. We're happy to hear that our platform helps you manage and review all your forms in one convenient location. If you have any questions or if you need help customizing your form, let us know through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.

JM

Juan M.  
Office Manager  
Government Administration  
Used the software for: 1-2 years

### "My Experience"

March 20, 2024

5.0

Pros

Very easy to use and user friendly. Mobile friendly.

Cons

I have not had an issue with JotForm thank you.

Alternatives considered

[Google Forms](https://www.capterra.com/p/176571/Google-Forms/)

Reason for choosing Jotform Sign

I choose this product because it was very user friendly and had other functions that google forms didn't.

Switched from

[RecTrac](https://www.capterra.com/p/104588/RecTrac/)

Very unstable software and too many unused user functions that are not needed, way to pricey.

Review Source

Response from Jotform

May 5, 2024

Hi Juan, Thanks for your nice review. It's great to hear you found our platform intuitive. Feel free to let us know if you have questions via our Contact Us page at https://www.jotform.com/contact/. We'll do our best to help.

VR

Verified Reviewer  
Owner  
Writing and Editing  
Used the software for: 1-2 years

### "JotForm Lover"

March 19, 2024

5.0

10 out of 10 on a scale of 1 to 5. It is off the charts

Pros

I like that I can embed it onto my website for customers to sign before coming in

Cons

There are no cons. Jotform is simply perfection.

Review Source

Response from Jotform

May 4, 2024

Hi, Thanks for sharing your seamless experience. We're glad to hear that embedding Jotform onto your website for pre-visit signatures has been helpful. Let us know if you have questions through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.

GW

Gareth W.  
IT Manager  
Hospital & Health Care  
Used the software for: 1-2 years

### "Great product at a great price"

March 19, 2024

5.0

I've had a great overall experience so far using Jotform. Any support tickets I've placed have been resolved quickly.

Pros

The customisability and ease of use is great with Jotform. It is very easy to configure conditional routing and approval systems.

Cons

Don't really have anything that I don't like about JotForm

Review Source

Response from Jotform

May 2, 2024

Hi Gareth, We're thrilled to hear that you're enjoying the customizability and ease of use of our platform. Your positive feedback means a lot to us. If you ever have any suggestions or questions, feel free to reach out via our Contact Us page at https://www.jotform.com/contact/. We're here to help.

NG

Neil G.  
MD  
Online Media  
Used the software for: 6-12 months

### "Great solution and very competitive"

April 16, 2024

5.0

My experience has been excellent, so much so that I have recommended Jotform and Jotform Sign to many other businesses, who now also use it.

Pros

Jotform Sign allows me to collect legally binding signatures on my contracts. It's very easy to set up and gives me far more signatures per month than other solutions I used previously, which were nowhere near as good or flexible. I've used Jotform for several years so when I realised that Jotform Sign was part of the solution it was a no brainer to use it.

Cons

Nothing, it's so much better than the competition, especially when you take into account what a great tool Jotform is even without Jotform Sign!

Switched from

[Docusign](https://www.capterra.com/p/121506/Docusign/)

Jotform Sign gives me far greater functionality and is far more competitively priced. I get 250 signatures a month for my annual fee compared to 4 with Docusign. I was already a Jotform customer so in reality Jotform Sign has zero cost, it's part of a package that I already happily paid for.

Review Source

Response from Jotform

May 5, 2024

Hi Neil, Thanks for your positive rating and for sharing your excellent experience with our platform. We're thrilled to hear that Jotform Sign has been a valuable addition to your contract workflow. If you have any questions, let us know through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.

JS

Josh S.  
Videographer  
Photography  
Used the software for: 2+ years

### "Makes life simple"

April 25, 2024

5.0

Really happy as it makes my life easy when running my business.

Pros

I require my clients to read, acknowledge and sign a contract once a deposit has been paid, as I need to protect myself and the client. Jotform allows me to customise my contract how I need it. I love getting the notifications once a form is completed. The best part is having the mobile app, so i have all of my contracts to hand.

Cons

It looks a little tacky to the consumer, so something more professionally displayed would be better.

Review Source

Response from Jotform

May 12, 2024

Hi Josh, Thanks for sharing your experience with our platform. We're thrilled to hear that our platform is helping you streamline your contract process and protect both you and your clients. It's great to know that it's making your work easier for your business. If you have any questions or if you have difficulties with its design or embed layout, let us know through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.

CB

Cathy B.  
Admin  
Sports  
Used the software for: 1-2 years

### "Small Business? Use Jotform!"

April 24, 2024

5.0

Pros

Forms can be created without any technical knowledge required. So easy and fast to use. Changes are simple.

Cons

Honestly, I haven’t run into anything in the last two years.

Review Source

Response from Jotform

January 2, 2026

Hi Cathy, Thanks for using Jotform. We're happy to hear that our platform makes creating forms simple and easy for you, and that you were able to edit them easily. We appreciate your positive review. If you have any questions or suggestions, feel free to create a Help Center thread from our Contact Us page: https://www.jotform.com/contact. We'll do our best to help.

SS

Shama S.  
Digital Marketing  
Marketing and Advertising  
Used the software for: 1-2 years

### "Freelance marketing"

April 21, 2024

5.0

Quick, efficient, and simple yet effective to use. Increase productivity with security.

Pros

The efficiency and easy to navigate user experience it gives. As a user you are less worried and frustrated about working Jotform and that gives you more time to focus on productivity and making your crucial tasks with ease.

Cons

The restrictions without the paid version.

Review Source

Response from Jotform

December 27, 2025

Hi Shama, Thanks for using Jotform. We're really glad to hear our platform has been easy to navigate and has helped you stay focused on what matters most. It means a lot to know it's saving you time and making your work a little easier. We greatly appreciate your positive review. Feel free to reach out if you have any questions by creating a thread in our Help Center through our Contact Us page: https://www.jotform.com/contact/. We'll be happy to help.

HP

Heather P.  
Owner  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Jotform Makes Customer Engagement Easy"

March 19, 2024

5.0

Pros

We love that Jotform is customizable, that we can authenticate users, and the ease of use. We also love how Jotform makes sales easier for both us and our customers.

Cons

If conducting a survey, limiting the amount of responses is a drag.

Review Source

Response from Jotform

May 4, 2024

Hi Heather, Thanks for your nice review. We're delighted that you appreciate Jotform's customization options, and ease of use. It's fantastic to hear that our platform is making sales processes smoother for both you and your customers. If you have any questions, let us know through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.

MS

Malik S.  
Director  
Security and Investigations  
Used the software for: 1-2 years

### "Great Way of Support"

March 19, 2024

4.0

I have spent a good amount of time together with my team to set-up the forms. We have saved a lot in cost and time by using this service and it's quite hassle free once it has been properly set-up. Sometimes it becomes challenging to deal with little boxes while moving them to fit in a suitable place. Overall a great service, Electronic and digital signature features are making it marvellous.

Pros

Jotform Sign has an incredible importance in my eyes. This feature automates our workflow and forms can be signed anywhere and at anytime which makes the process much quicker than usual.

Cons

Limited number of allotments per subscription.

Reason for choosing Jotform Sign

I found jotform much better while using as trial.

Switched from

[123FormBuilder](https://www.capterra.com/p/122770/123ContactForm/)

I found jotform much better while using as trial.

Review Source

Response from Jotform

May 4, 2024

Hi Malik, Thanks for your awesome review. We're thrilled to hear that Jotform Sign has been incredibly valuable to you. Automating workflows and enabling signing from anywhere, anytime are key aspects we aim for. We would like to let you know that we have increased the monthly signed documents limit for all plans. For example, on the Starter (Free) plan, from 10 signed documents per month, it is now increased to 100 signed documents per month. Check out our pricing page to find out more http://www.jotform.com/pricing/. Let us know if you have more questions through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.

VR

Verified Reviewer  
Owner  
Computer Software  
Used the software for: 1-2 years

### "Best Form/Sign Builder Available in Market"

April 16, 2024

5.0

Overall very good experience, when they launched it first I was it can't be very helpful. but it is a great tool when you get it with form builder. It makes everything under single tool and easy to manage.

Pros

Easy to use Lot of features Best integration for a form builder

Cons

Design needs little update now & pricing should be little less

Reason for choosing Jotform Sign

Cost and 2 tools under one company, so everything easy to use.

Review Source

Response from Jotform

May 5, 2024

Hi, Thanks for your nice review. We're delighted you find our platform easy to use with top-notch features and integrations. Feel free to let us know if you have questions through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.

DW

Debbie W.  
Director  
Non-Profit Organization Management  
Used the software for: 2+ years

### "JotForm sign is a great tool!"

April 24, 2024

5.0

We really like the customer service we've received. It is much better than in the past and we now receive very quick responses to any questions.

Pros

We like the ease of implementation and use by our consumers.

Cons

Nothing - like it all and have no issues with the support.

Review Source

Response from Jotform

December 29, 2025

Hi Debbie, Thanks for using Jotform. We really appreciate you taking the time to let us know that the implementation went smoothly and that your consumers are finding our platform easy to use. We're grateful for your positive review. Reach out to us if you have any questions by creating a thread in our Help Center through our Contact Us page: https://www.jotform.com/contact/. We'll be happy to help.

AJ

Allie J.  
Owner and Photographer  
Photography  
Used the software for: 1-2 years

### "I LOVE JOTFORM! It is a life saver for my small business. "

April 24, 2024

5.0

Pros

It's so easy to use, even more easy to send and it's a great tool for me to organize the signed documents that I need for my business to run effectively.

Cons

It's honestly really great - I think I just wish I could customize certain parts of a document that I upload but then want to change something instead of having to build another document.

Review Source

Response from Jotform

May 12, 2024

Hi Allie, Thanks for leaving positive feedback for our platform. We're thrilled to hear that Jotform Sign is making document organization a breeze for your business. Unfortunately, uploaded documents can't be directly edited in Sign Builder. You will have to upload a new version of your PDF document. However, for documents created in the PDF Editor, you can customize it directly in Sign Builder. Let us know if you have questions through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.

AR

Adella R.  
Accountant  
Accounting  
Used the software for: 2+ years

### "A must use in the Tax & accounting industry"

April 24, 2024

5.0

a much needed tool for my business management

Pros

customizable forms electronic signatures

Cons

expensive monthly price, but now i pay annually so I am okay with the price.

Review Source

Response from Jotform

May 12, 2024

Hi Adella, Thanks a ton for your positive review and for your support. We're happy you're enjoying our platform and its e-sign features. Knowing that you've chosen to upgrade annually, over monthly, is a wise choice, and we're grateful for that. Let us know if you have questions through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.

TL

Tiffany L.  
Owner  
Food & Beverages  
Used the software for: 1-2 years

### "Phenomenal"

April 25, 2024

5.0

Amazing I really enjoy using Jotform each and every day for my custom

Pros

I love most of my Jotform because it’s so easily

Cons

It was nothing that I like least about Jotform from form. I enjoy using it daily.

Review Source

Response from Jotform

May 12, 2024

Hi Tiffany, Thanks for your nice review. We're thrilled to hear that you love using Jotform for its ease of use and that you're enjoying it. If you have any questions, let us know through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.

KS

Kantrella S.  
Owner  
Financial Services  
Used the software for: 2+ years

### "Review on jotform"

March 19, 2024

5.0

Okay for the time being could be better

Pros

I can securely get information I need.upl pad digital signature and capture documents all in one place

Cons

Cannot in bed on another website.cannot add a domain name.Doesnt look proffesional

Reason for choosing Jotform Sign

I had no choice and my information was already built in and I ran out of upload space

Review Source

Response from Jotform

May 4, 2024

Hi Kantrella, Thanks for your positive comments about Jotform Sign. We're glad it works for your needs. Just to clarify, you can easily embed your sign document into any website by taking your sign document's iframe embed code in the Send tab. You can check this ticket with guide on how to do that: https://www.jotform.com/answers/8554101-how-to-embed-jotform-sign-documents. About custom domain, this is only available on Jotform Enterprise. Check out this link to find out more about our Enterprise solutions: https://www.jotform.com/enterprise/. If you have any questions or if you need help with form customization, feel free to let us know from the Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.

SP

Sally P.  
Beauty therapist  
Cosmetics  
Used the software for: 1-2 years

### "Easy to use form maker"

May 20, 2024

5.0

I have found it easy to use as im dyslexic, and I've made easy to read forms

Pros

I like its easy set up of forms, and design friendly

Cons

N/A.

Review Source

Response from Jotform

May 25, 2024

Hi Sally, Thanks for your compliments. We're happy you find our platform user-friendly. If you have any questions, let us know through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.

JF

Joshua F.  
Founder  
Graphic Design  
Used the software for: 1-2 years

### "Best document managment company, By far!"

May 21, 2024

5.0

I would recommend jotform for any contractor and/or independent worker. 10/10

Pros

The customizable options that are available are a absolute 10/10 for me.

Cons

The inbox notifications i feel could use a little work but overall did just fine.

Review Source

Response from Jotform

January 4, 2026

Hi Joshua, Thanks for sharing your experience. We're glad to hear that you like our platform and that the customizable options have been such a standout feature for you. It's great to hear that being able to tailor forms and workflows to your needs has made this a 10/10 experience for you. We greatly appreciate your review. If you have any questions or suggestions, feel free to create a Help Center thread from our Contact Us page: https://www.jotform.com/contact. We'll do our best to help.

AS

Adriana S.  
Owner  
Arts and Crafts  
Used the software for: 2+ years

### "Simple to use with professional look"

April 16, 2024

5.0

I have used this platform for many years in different ways and I really love the new features and how easy it is to complete contracts while the presentation to customer is very professional.

Pros

The simplicity in building custom fields and user friendliness. It really is very convenient and saves a lot of time.

Cons

promotional popups when I am trying to just get something done.

Review Source

Response from Jotform

May 5, 2024

Hi Adriana, Thanks for leaving us a positive review. We're delighted to hear our platform's simplicity and user-friendliness are saving you time. Let us know if you have questions through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.

TB

Tia B.  
Fleet Manager  
Transportation/Trucking/Railroad  
Used the software for: 1-2 years

### "JotForm has been helpful to our company"

May 21, 2024

5.0

Pros

Has been a much more robust program than say, Formstack, for what our company needed to achieve

Cons

There are some things that require some coding that JotForm cannot do, but for the most part, it is easy to use.

Review Source

Response from Jotform

June 1, 2024

Hi Tia, Thanks for leaving a positive review. We're thrilled to hear our platform has met the company's needs better than other platforms. If you have any questions or if you need help with your forms, let us know through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.

Marc B.  
CEO  
Performing Arts  
Used the software for: 1-2 years

### "Adobe Competitor! "

March 25, 2024

4.0

Positive! A Plus experience, both as a business customer and for my own customers.

Pros

\-user friendly -cost effective -highly customizable

Cons

\-UI could use better graphics or branding

Alternatives considered

[Adobe Acrobat Reader](https://www.capterra.com/p/170833/Acrobat-Reader-DC/)

Reason for choosing Jotform Sign

Cost effective and easier to use. Friendly UI.

Review Source

Response from Jotform

May 5, 2024

Hi Marc, Thanks for your positive words towards our platform. We're glad you and your customers are satisfied with our platform. If you have any questions, let us know from the Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.

RV

Ryan V.  
Senior Manager  
Accounting  
Used the software for: I used a free trial

### "Jotform easy and straightforward to use"

June 3, 2024

5.0

Easy to drag and drop fields. Pleasant and easy for others in the team to pick up

Pros

Easy straightforward to use. Drag and drop interface. Collaboration tools were eady

Cons

Hard to easily grab a share link for others to fill forms out

Reason for choosing Jotform Sign

Great ui and interface made the decision easy.

Switched from

[Zoho Forms](https://www.capterra.com/p/227463/Zoho-Forms/)

Zoho was clunky and cumbersome to use. Made it difficult and took extra steps. Also hard to send it to multiple people.

Review Source

Response from Jotform

June 11, 2024

Hi Ryan, Thanks for using Jotform Sign and for sharing your positive feedback. We're happy you find our platform intuitive. I would like to clarify that getting a link for your sign document is easy. Let me show you how: 1. While in Jotform Sign Builder, click SEND. 2. Click SHARE WITH LINK and then click on the Create Link button. Once a shareable link is generated, you can copy it and share it with your users. Take note that you can't create a shareable link if you have more than 1 role in your sign document. If you have any questions, let us know through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.

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