# Page 5 | Jotform Sign Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 5 - Is Jotform Sign the right Digital Signature solution for you? Explore 216 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/10014571/Jotform-Sign/reviews

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Jotform Sign

4.8 (216)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 5 - Reviews of Jotform Sign

## Showing most helpful reviews

Showing 101-125 of 216 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

KM

Kelly M.  
Owner  
Retail  
Used the software for: I used a free trial

### "Worth every penny and easy to use even if you're computer illiterate like mee"

June 3, 2024

5.0

Pros

That it was so easy to understand and use and of course they give a free trial so you can try it out before you have to pay for anything but it would be worth every penny

Cons

That I didn't have any reason to use it again yet

Review Source

Response from Jotform

December 27, 2025

Hi Kelly, Thanks for using Jotform. We're glad to hear our platform makes everything easy for you to understand and use, and that the Starter (free) plan helps you experience the features before upgrading. We greatly appreciate your positive review. Feel free to reach out if you have any questions by creating a thread in our Help Center through our Contact Us page: https://www.jotform.com/contact/. We'll be happy to help.

VR

Verified Reviewer  
Tax Preparer  
Accounting  
Used the software for: 6-12 months

### "Use JOTFORM! It's easy!"

April 16, 2024

5.0

Good to have for clients, can add as many questions as needed, clients can upload all their documents & its safe to use in internet.

Pros

Everything is very simple, put what you want on your documents

Cons

Had to pay for it :); JK, but it's reasonable

Review Source

Response from Jotform

May 5, 2024

Hi, Thanks for your nice review. We're glad you find our platform straightforward for customizing your documents. If you have any questions, let us know through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.

HS

Hailey S.  
Tattoo Artist  
Fine Art  
Used the software for: 1-2 years

### "The Perfect Platform for Tattoo Artists"

May 7, 2024

5.0

Pros

I love the ease of use and organization Jotform Sign provides. Jotform Sign has changed the way my tattoo clients prepare consent forms and appointment requests dramatically. Since using Jotform Sign, my entire process from booking to day-of consultations has been streamlined, organized, and optimized for efficiency.

Cons

I would like the ability to mark forms as unread.

Review Source

Response from Jotform

May 12, 2024

Hi Hailey, Thanks for your positive review. We're happy to hear that Jotform Sign has streamlined your tattooing process, making it more efficient and organized for both you and your clients. Regarding your request, it is possible to mark submissions as unread in the Inbox. The unread count should automatically reflect on My Forms page. Here's how to do that: 1. On your My Forms page, select a form, then click Inbox. 2. On the Inbox page, select submissions(s) from the left, then click on the 3 vertical dots icon above it and select Mark us Unread. We also have a guide here on how to access Inbox: https://www.jotform.com/help/how-to-access-jotform-inbox/. If you have any questions, let us know through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.

LT

Latesha T.  
Owner  
Accounting  
Used the software for: 2+ years

### "Proud User "

March 19, 2024

5.0

Pros

Everything was super easy to use. I played around with different fixtures and I once I figured out how to make a back drop, baby it was on and popping !!!

Cons

Nothing thus far, absolutely amazing!!!!!!!!!!

Review Source

Response from Jotform

May 4, 2024

Hi Latesha, Thanks for your positive review. We're thrilled to hear that you found our platform easy to use and that you had fun experimenting with different features, including creating backdrops. Let us know if you have questions through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.

CP

Christine P.  
President  
E-Learning  
Used the software for: 1-2 years

### "Ease of use "

June 3, 2024

5.0

I have had a positive overall experience with jotform sign

Pros

I love that I can have all of my forms in one spot for management and quick review.

Cons

Sometimes I can find it a little difficult to get the formatting of the form correct.

Review Source

Response from Jotform

June 11, 2024

Hi Christine, Thanks for your nice review. We're happy to hear that our platform helps you manage and review all your forms in one convenient location. If you have any questions or if you need help customizing your form, let us know through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.

KB

Kristina B.  
President  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "Great Product"

March 19, 2024

5.0

Very good experience am happy with how the product has fit our organizations needs

Pros

The customization to fit my needs and how easy it was to set up and use daily

Cons

Couldn’t figure out the flow function and auto responses

Switched from

[Google Forms](https://www.capterra.com/p/176571/Google-Forms/)

Jotform was more user friendly and had more customizations that were not offered by google forms

Review Source

Response from Jotform

May 5, 2024

Hi Kristina, Thanks for rating Jotform Sign 5-star. We're delighted to hear our customization options worked well for you. If you come across issues or have difficulties figuring out a feature, reach out to us from the Contact Us page at https://www.jotform.com/contact/. Our team will be happy to help.

SG

Sandra G.  
Tax Specialist  
Financial Services  
Used the software for: 2+ years

### "Great product "

March 19, 2024

5.0

It’s okay for what I need at the moment nothing to rav about

Pros

I use this for my tax office daily. And it’s great e form intake .

Cons

Now being able to make domain name customization.

Review Source

Response from Jotform

May 4, 2024

Hi Sandra, Thanks for your positive review. It's great to know that you like our platform, and it helps you with your office tasks. Changing the domain name is possible through our Enterprise solutions. Check out this link to find out more about Jotform Enterprise: https://www.jotform.com/enterprise/. If you have more questions, you can send us a message via our Support Contact Form at https://www.jotform.com/contact/. We'll be happy to help.

VR

Verified Reviewer  
Member  
Airlines/Aviation  
Used the software for: I used a free trial

### "Own Review"

June 3, 2024

5.0

Pros

Easy to access and also this website creates great applications for mobile and PC

Cons

I think, security and safety, it is customizable but think you need to improve on the security as wellk

Review Source

Response from Jotform

June 13, 2024

Hi, Thanks for your positive review. We're thrilled to hear that you find Jotform Sign and Jotform Apps intuitive. At Jotform, our reputation depends on giving all our users top-notch form security. Check out our dedicated security page to find out more about Jotform security: https://www.jotform.com/security/. Let us know if you have questions through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.

IG

Ian G.  
Creative Director  
Marketing and Advertising  
Used the software for: 2+ years

### "A great product by a great company"

April 24, 2024

5.0

Great customer service, always look forward to new options. Great tool!

Pros

We enjoy ease of use and all the different form and payment options.

Cons

Sometimes the forms do not fit exactly how I would like on my mobile site.

Review Source

Response from Jotform

May 12, 2024

Hi Ian, Thanks for your positive review. We're delighted to hear you're enjoying the ease of use and variety of features of our platform. If you have issues embedding your form or on mobile, contact us through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.

aA

aria A.  
photographer  
Media Production  
Used the software for: 2+ years

### "one of the best tools"

March 19, 2024

5.0

Pros

the ease of use, simplicity and thats everything you'd need in today's tech market.

Cons

can't think of any! everything so far as been exactly what I needed for the business.

Review Source

Response from Jotform

May 4, 2024

Hi Aria, Thanks for your positive rating. We're delighted to hear that you find our platform easy to use and meet your needs. Let us know if you have questions through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.

TP

Tiziana P.  
Administrative  
Photography  
Used the software for: 1-2 years

### "Very easy to use"

April 22, 2024

5.0

Pros

Allows you to get signed documents in no time. Also great to use with mobile

Cons

Nothing at the moment. It's very easy to use, even for non-experts

Review Source

Response from Jotform

December 29, 2025

Hi Tiziana, Thanks for your positive review. We really appreciate you sharing your experience and are glad that our platform has been helpful for you and that it's easy to use it on mobile. It means a lot to know it's allowing you to get signed documents easily. If you have any questions or suggestions, feel free to create a Help Center thread from our Contact Us page: https://www.jotform.com/contact. We'll do our best to help.

QG

Quiana G.  
Tax Specialist  
Accounting  
Used the software for: 1-2 years

### "Great Experience "

April 24, 2024

4.0

Pros

I use the jotform for my client intake form. I love how it send me an email once they completed it

Cons

No complaints no complaints no complaints

Review Source

Response from Jotform

May 5, 2024

Hi Quiana, Thanks for your nice review. We're thrilled you find our email notification feature helpful for your client intake process. Let us know if you have questions through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.

VR

Verified Reviewer  
Tech Support  
Education Management  
Used the software for: 2+ years

### "Great combinations of tools available"

March 19, 2024

5.0

Pros

I used it for our childcare enrollment paperwork. It gives us a lot of flexibility to build something that works for us.

Cons

I think it needs some time to trial and error to make the form work in a way that meets our needs.

Review Source

Response from Jotform

May 3, 2024

Hi, Thanks for sharing your experience. We're glad to hear that our platform has provided you with flexibility in building your childcare enrollment paperwork. Our Starter plan is enough to try our Form Builder and its features, and we're here to support you every step of the way as you customize your forms to meet your needs. Let us know if you need any assistance via our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.

SG

Suresh G.  
HR Manager  
Mechanical or Industrial Engineering  
Used the software for: 1-2 years

### "Why Jotform Sign Is An Amazing Product "

January 18, 2024

5.0

Pros

I like the many contract and proposal management features.features This software has best electronic signature capabilities Comes with great document management

Cons

I have used Jotform Sign and it is the best with no major flaws.

Review Source

Response from Jotform

May 2, 2024

Hi Suresh, We're grateful for your compliments. It's great to know that you like our E-Sign platform. If you come across issues, feel free to let us know from the Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.

SG

Susan G.  
owner  
Hospitality  
Used the software for: 2+ years

### "Super Easy Way to Create a Signeable Document"

April 24, 2024

5.0

Pros

Jotform has been a super easy alternative to use for having the guests of our vacation rental sign their rental agreements. Far easier than having them print and sign it and send it back. Less costly than Docusign. We are very happy with Jotform and use it for all of our guests.

Cons

Finding the document can be tricky! I have to go to 'my forms' and then to my signed documents, but I eventually learned how. I also wish I could customize the link but I made it shorter with Bitly.

Review Source

Response from Jotform

January 2, 2026

Hi Susan, Thanks for using Jotform and for sharing your experience. We truly appreciate you taking the time to let us know how things are working for you and your guests using our platform. Your review and support mean a lot to us. Reach out to us if you have any questions by creating a thread in our Help Center through our Contact Us page: https://www.jotform.com/contact/. We'll be happy to help.

VR

Verified Reviewer  
HR Director  
Consumer Goods  
Used the software for: 1-2 years

### "Great Platform for businesses of any size"

March 19, 2024

5.0

Pros

It's a simple and straightforward way to organize and implement signatures within and without an organization.

Cons

There are no cons that come to mind. Well priced and straightforward.

Review Source

Response from Jotform

May 4, 2024

Hi, Thanks for your nice review. We're delighted to hear that you find our signature solution simple and effective for organizing signatures both within and outside your organization. If you have any questions, let us know through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.

JR

Jonathan R.  
CEO  
Hospital & Health Care  
Used the software for: 2+ years

### "Easy to Use"

April 16, 2024

5.0

Pros

Simplicity in deploying on any platform and integration within my website.

Cons

Could use more robust customization in the design of a form.

Review Source

Response from Jotform

May 5, 2024

Hi Jonathan, Thanks for your nice review. We're glad you found our platform simple to integrate into your website. If you have any questions, let us know through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.

JM

Jarah M.  
owner  
Airlines/Aviation  
Used the software for: 1-2 years

### "Easy and Reliable"

May 22, 2024

5.0

Jot form is excellent, I have been using it for multiple brands of mine for years.

Pros

easy to use drop and drag system, templates for almost every field, create your own options, the built in integrations are a bonus

Cons

nothing. its very user friendly and easy to use

Review Source

Response from Jotform

January 4, 2026

Hi Jarah, Thanks for using Jotform. We're glad to know that the drag-and-drop interface, wide range of templates, customization options, and built-in integrations have all been helpful for you. It's wonderful to hear that these make designing forms simpler and more efficient for you. We greatly appreciate your review. Feel free to reach out if you have any questions by creating a thread in our Help Center through our Contact Us page: https://www.jotform.com/contact/. We'll be happy to help.

rW

rich W.  
Asst Dir  
Government Administration  
Used the software for: 2+ years

### "Excellent Forms Management and usability"

March 21, 2024

5.0

Pros

Easy and has everything I need. Nothing else to say, it is easy, has it all and integrates with all. Love it all.

Cons

Nothing not applicable it works great all day

Review Source

Response from Jotform

May 5, 2024

Hi Rich, Thanks for your nice review. We're thrilled to hear you love our platform and find it helpful. Reach out to us if you have questions through our Contact Us page at https://www.jotform.com/contact/. We'll do our best to help.

KV

Karen V.  
Executive Director  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "Ease of use for non profits and schools"

April 24, 2024

5.0

Pros

I love using JotForm for our non profit programs and our K-12 School. It makes getting needed signatures easy and we have eliminated the needs for parents to come to our office to obtain signatures. It has made a huge impact on recovering this needed time to be able to serve families more effectively.

Cons

It was cumbersome to learn but now it is easy to utlize.

Review Source

Response from Jotform

January 4, 2026

Hi Karen, Thanks for using Jotform. We're glad to hear that our platform has helped streamline your signature collection process for both your nonprofit programs and your school. It's great to know that this has helped you save time and focus more on supporting families. Let us know if you have any questions by creating a thread in our Help Center through our Contact Us page: https://www.jotform.com/contact/. We'll be happy to help.

KA

Kailey A.  
Editor-in-Chief  
Publishing  
Used the software for: 1-2 years

### "An Easy Way to Manage Contracts, Though a Bit of a Learning Curve"

April 16, 2024

4.0

Pros

Joform Sign makes it super easy to handle the contracts for my publishing company. Before using Jotform, I would email authors a pdf of the contract to sign. This inevitably led to issues with people not having the software necessary to sign a pdf. Using Jotform has eliminated that problem. Contracts are signed quickly and painlessly.

Cons

It took me a couple tries to figure out how it works. With an application with so many options, I didn't really know what I was doing at first. Now I can send out a contract in a minute, but it took me probably about half an hour the first time to set up the contract and work out how to send it.

Review Source

Response from Jotform

May 5, 2024

Hi Kailey, Thanks for your nice review. We're thrilled to hear that Jotform Sign has streamlined your contract process for your publishing company. It's also great to know that you've figured everything out eventually. If you have any questions or have any difficulties, let us know through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.

RF

Robyn F.  
Esthetician  
Cosmetics  
Used the software for: 1-2 years

### "Great for business owners in Esthetics."

June 3, 2024

5.0

Pros

The available templates and ability to customize sections based on needs were so easy to use.

Cons

It is a service that will require payment once your business grows. However it would be worth it.

Review Source

Response from Jotform

December 27, 2025

Hi Robyn, Thanks for using Jotform. We're happy to hear that the form templates and customization options made it easy and simple to tailor forms to your needs. It's great to know the flexibility is helping you set things up smoothly. We greatly appreciate your review. If you have any questions or suggestions, feel free to create a Help Center thread from our Contact Us page: https://www.jotform.com/contact. We'll do our best to help.

JH

Jayne H.  
Personal Trainer  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Excellent for forms and automations"

March 22, 2024

5.0

Easy to usen and customise, looks professional. Had to use customer support yesterday and the response was almost immediate! Would highly recommend.

Pros

I'm using the free 5 forms so absolutely brilliant.

Cons

I don't need enough forms to go into the paid options and although the cost is resnable it's not low enough for me to go into a paid option for what I need it for.

Review Source

Response from Jotform

May 5, 2024

Hi Jayne, Thanks for your positive review. We're thrilled you're enjoying our Starter (Free) plan, and it meets your needs. Let us know if you have questions through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.

CV

Christie V.  
ESTHETICIAN  
Cosmetics  
Used the software for: 1-2 years

### "Easy and straightforward "

March 24, 2024

5.0

Pros

I love the kiosk mode it make it easy for my clients to read and sign consent forms at consultation

Cons

I dont have any complaints i think sometimes the signature doesnt completly go through and i habe to habe client redo signature.

Review Source

Response from Jotform

May 5, 2024

Hi Christie, Thanks for leaving us positive feedback. We're delighted to hear that our Kiosk Mode is helping streamline your consultations. If you have any questions or have encountered issues with the signing process, let us know through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.

SB

Shakeila B.  
FNP  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Great electronic signage and storage "

June 4, 2024

5.0

Pros

Electronic signing, no paperwork, easy to create and use and the storage

Cons

Nothing everything was good about Jotform.

Review Source

Response from Jotform

January 4, 2026

Hi Shakeila, Thanks for leaving a positive review. We're glad to hear that e-sign, workflows, and other features have all been helpful for you. It's great to hear that having a simpler, well-organized digital process has been supporting your work. We appreciate your feedback. Feel free to reach out if you have any questions by creating a thread in our Help Center through our Contact Us page: https://www.jotform.com/contact/. We'll be happy to help.

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