--- title: "Outfindo Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Outfindo Software - reviews, pricing plans, popular comparisons to other Personalization products and more." source_url: "https://www.capterra.com/p/10014624/Outfindo/" page_type: "product" language: "en" --- # Outfindo Software Review 2026: Features, Integrations, Pros & Cons Last updated on July 21, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Outfindo ## What is Outfindo? Outfindo offers innovative technology that simplifies online shopping through guided selling, transforming customer interactions into a conversational experience. This not only enhances customer engagement but also significantly boosts e-shop sales by helping customers find exactly what they're looking for, effortlessly. The seamless integration across different product segments makes it a versatile solution for various e-commerce platforms. ## What is Outfindo used for? [Personalization](https://www.capterra.com/personalization-software/)[Virtual Assistant](https://www.capterra.com/virtual-assistant-software/)[Lead Generation](https://www.capterra.com/lead-generation-software/) Top alternative Featured Overall rating Based on 11 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $300 Per User, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Outfindo?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://outfindo.com&name=Outfindo) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Outfindo 4.8 (11) VS. [4.8 (1,414)](https://www.capterra.com/p/168452/GMass/reviews/) Starting Price $300 per user, per month Starting Price $25 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (11) Ease Of Use 4.7 (1,414) Value For Money 4.5 (11) Value For Money 4.7 (1,308) Customer Service 4.9 (11) Customer Service 4.6 (1,203) ## Outfindo alternatives [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) [4.5 (17,653)](https://www.capterra.com/p/110228/MailChimp/reviews/) Starting price $13.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars Highest Rated [Luigi's Box](https://www.capterra.com/p/186030/Luigi-s-Box/) [4.9 (110)](https://www.capterra.com/p/186030/Luigi-s-Box/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Personizely](https://www.capterra.com/p/177632/Personizely/) [4.9 (38)](https://www.capterra.com/p/177632/Personizely/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Marketo Engage](https://www.capterra.com/p/75130/Marketo-Lead-Management/) [4.3 (711)](https://www.capterra.com/p/75130/Marketo-Lead-Management/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/10014624/Outfindo/alternatives/) ## FAQs about Outfindo Overview ### Which roles and teams benefit most from Outfindo? Outfindo benefits ecommerce managers, marketing leaders, and customer service teams that need to guide shoppers toward the right products and improve conversion rates. Executives and business owners use it to streamline digital sales experiences, while IT specialists, UX designers, and account managers support implementation, optimization, and customer-facing buying journeys. Answer based on 11 reviews Overview ### What company size and industries is Outfindo built for? Outfindo is aimed at mid-market e-commerce and enterprise corporations, but current reviewers are entirely small businesses at 100%, with strongest representation in Sports and Sporting Goods at 36% each, followed by Retail at 18%. This suggests practical fit for smaller online sellers in product-focused retail categories as well. Answer based on 11 reviews Talk to an expert ### More questions? Ask our experts Features and Usability ### What are the key features of Outfindo? Outfindo offers CRM, conversation intelligence, and customer engagement tools, plus AI and machine learning for recommendations, predictive analytics, and sentiment analysis. It also includes natural language search, faceted search and filtering, behavior tracking, campaign segmentation, workflow automation, and reporting with real-time analytics. Getting Started and Support ### What training and onboarding options does Outfindo offer? Outfindo provides in person training, live online sessions, webinars, and documentation to help teams get started. In person training supports direct guidance, live online sessions and webinars allow scheduled remote instruction, and documentation offers written reference material for self-paced review. Getting Started and Support ### What customer support options does Outfindo offer? Outfindo provides email/help desk, FAQ/forum, knowledge base, and chat support. Support experience details are not available here, so the available channels can be listed without adding claims about response speed, helpfulness, or common frustrations. ## Features AI summary Based on 651 Personalization reviews Not all personalization software covers every feature buyers care about most. Here is what Capterra reviewers highlight as essential when choosing a solution: - **Campaign Management** (**39%** of reviewers rated this feature as critical) - **Reporting/Analytics** (**40%**) - **Content Management** (**46%**) Outfindo includes **Reporting/Analytics** and **Content Management**, so teams can track performance data and manage personalized content in one system. However, it does not offer **Campaign Management**. Instead, it provides **Engagement Tracking** (**42%**), which gives businesses another way to monitor how users interact with personalized experiences and refine content decisions over time, helping businesses improve relevance and make better marketing choices. Reporting/Analytics 3.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data Content Management 5.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving Activity Dashboard 4.3 (4) 50.00% of 4 reviewers that rated this feature as important or highly important Dashboard to view the status of ongoing processes, identify current incidents and track past activities Behavioral Targeting 4.8 (4) 50.00% of 4 reviewers that rated this feature as important or highly important Display advertising and marketing messages to users based on their browsing history and preferences Customer Segmentation 4.5 (4) 50.00% of 4 reviewers that rated this feature as important or highly important Process of dividing customers into groups based on common characteristics Recommendations 4.8 (4) 100.00% of 4 reviewers that rated this feature as important or highly important Algorithmically generated suggestions based on user behaviors, preferences, or data patterns to enhance UX, productivity, or engagement Outfindo 38 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - AI/Machine Learning: Software program that continuously adjusts its behavior based on observed data - API: Application programming interface that allows for integration with other systems/databases - Behavior Tracking: Track visitors'/audience's responses across web pages and other optimized content - Behavioral Targeting: Display advertising and marketing messages to users based on their browsing history and preferences - Campaign Segmentation: Group campaigns by project, client, or campaign for better management. - Catalog Management: Create and manage digital catalog of products/services with their details, specifications, and price - Chatbot: AI-based platform which conducts a conversation via auditory or textual methods - Content Management: Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving - Conversation Intelligence: Recording, transcription, and analysis of sales calls for the purpose of training and generating insights - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Engagement: Initiate interactions with customers by proactively starting conversations or providing informational content - Customer Segmentation: Process of dividing customers into groups based on common characteristics - Customizable Branding: Add customized logos and colors to align with company branding - Data Extraction: Automatically retrieve and pull information from documents, websites, images, data sets, and other sources - Data Import/Export: Import and export data to and from software applications - Data Visualization: Graphical representation of data - Engagement Tracking: Tracks metrics that provide insight into how a user interacts with any interface or product - Faceted Search/Filtering: Faceted Search/Filtering - For eCommerce: Intended to be used by online stores - For Enterprises: Designed for large businesses - For Sales Teams/Organizations: Caters to sales teams - Machine Learning: Enable businesses to implement machine learning algorithms on business data such as sales and revenue - Metadata Management: Collect and maintain structured information that describes data or content - Multi-Language: Manage and support multiple languages - Multiple Data Sources: Allows users to manage data from a number of sources - Natural Language Processing: Process and analyze human language in text or audio form - Natural Language Search: Ability to interact with the application using human languages such as English - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Predictive Analytics: Predict future data based on historical data sets - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Data: Receive data and information in real time - Real-Time Reporting: Active reporting of data and metrics - Recommendations: Algorithmically generated suggestions based on user behaviors, preferences, or data patterns to enhance UX, productivity, or engagement - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Workflow Automation: Streamlining repetitive tasks and activities through automated and predefined workflows --- Get Advice We can help you find the software with the features you need. Features 4.8 (11) 4.8 Based on 11 reviews ## Pricing Value for money 4.5 (11) Free Trial Individual pricing $300.00 Value for money 4.5 (11) 4.5 Based on 11 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.9 (11) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.9 (11) 4.9 Based on 11 reviews ## User reviews Overall rating 4.8 Based on 11 reviews Filter by rating 5(9) 4(2) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent JO Jakub O. account manager Sports ### "outfindo guide" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 4, 2024 very good experience so far while searching for new bikes Pros very helpful for customers while choosing new bikes Cons there is nothing to complain about when using outfindo guide Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JC Jana C. CMO Sports ### "Excellent online sales assistant" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 3, 2024 Pros I appreciate the ease of use and clarity of the tool Cons I don't have any negative experience with Outfindo. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JM Jiri M. Managing partner Retail ### "Outfindo review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 21, 2024 Very intuitive and easy to implement service. Pros Progressive approach and data driven sollution based on AI learning. Cons That is not available for all product categories :) Alternatives considered [Manago AI](https://www.capterra.com/p/223643/SALESmanago-Marketing-Automation/) [Bloomreach](https://www.capterra.com/p/173203/Bloomreach/) Reasons for choosing Outfindo Price, easy going implementation, no administration needed. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JS Jakub S. Customer service Sporting Goods ### "BIKESPORTUL" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 August 21, 2024 Outfindo made bike selection available to a wider audience, on the other hand I didn't see a dramatic turnaround in conversions. But we will continue to use the plugin. Pros Design and clarity of the application overall customer experience Cons I would say it is little bid expensive per conversion Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Peter M. UX designer Sports ### "Experience Outfindo" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 21, 2024 Pros The deployment and communication with Adam from Outfindo, along with his quick responses, were excellent. I appreciate how the product guide interacts with the user when selecting a bike, offering various options and serving as a helpful tool for making the right choice. The time you spend as a beginner searching for a bike is a matter of minutes for Outfindo. Cons At first, the color scheme of the configurator was somewhat problematic, but everything was gradually fine-tuned. What I appreciate is that after launching the new e-shop and its new color scheme, Outfindo adapted to our colors, including the UX. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RB Radim B. COO Furniture ### "Good feature for every segment" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 20, 2024 Pros The settings and the final implementation of the Outfindo tool was super easy and fast. Cons Not everything is ready (custom pictures in the steps), so its necessary to wait a bit for the coders. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. PN Pavel N. Owner Sporting Goods ### "I am a very satisfied customer" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 15, 2023 Overall, I had a positive experience with Outfindo. Pros Simplicity and help with product selection Cons I have no bad experience, I'm satisfied Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JD Jana D. CMO Sporting Goods ### "The perfect tool for choosing a right product" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 November 14, 2023 Pros Outfindo is a minimalist tool, easy to use, great helper when choosing a bike (we use the version for cycling e-shops). The tool is constantly evolving and taking into account feedback from users. Cons In the beginning, the tool had several shortcomings, which were eliminated during development. Currently, we don't see anything we don't like about the tool. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. LM Ladislav M. Ecomm manager Retail ### "Reviews for SkiAndBike.cz" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 November 10, 2023 Pros Great customer support, good implementation on our system, constant update service. Cons I have no complaints. We are satisfied with the app. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RM Radek M. IT specialist Sporting Goods ### "Outfindo user" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 November 8, 2023 Pros Easy to use, friendly for customers, great customer support Cons I have nothing to say, I am satisfied with everything now Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/10014624/Outfindo/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.