# TextPeak Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about TextPeak Software - reviews, pricing plans, popular comparisons to other SMS Marketing products and more. Source: https://www.capterra.com/p/10014647/TextPeak --- # TextPeak Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support) TextPeak ## What is TextPeak? The ultimate business messaging platform for managing messaging campaigns and customer engagement. With omnichannel in mind, TextPeak is made for handling messaging at scale. Rely on the platform for global delivery and use it to manage both SMS and conversation campaigns. Keep communication organized with a shared team inbox and support multiple teams and brands under one platform. TextPeak provides messaging channels for every business occasion with six dedicated API streams for SMS and messaging including full service OTP, two-way, transactional and promotional messaging, WhatsApp Business, and Telegram Bot. With a shared team inbox conversations from all messaging channels can be managed in one place, keeping teams organized while also allowing for distinct workflows for multiple teams and brands to be supported. Easily run SMS and WhatsApp campaigns with a dedicated campaign management system supporting high-volume sending, targeted segmentation, and flexible delivery options. ## What is TextPeak used for? [Contact Center](https://www.capterra.com/contact-center-software/)[Sales Engagement Platform](https://www.capterra.com/sales-engagement-platform-software/)[Sales Enablement](https://www.capterra.com/sales-enablement-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- ### Starting price Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for TextPeak?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.commpeak.com&name=TextPeak) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### TextPeak 0.0 VS. [4.2 (997)](https://www.capterra.com/p/113540/Bitrix24/reviews/) Starting Price Contact vendor Starting Price $69 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.0 (965) Value For Money 0.0 (0) Value For Money 4.2 (788) Customer Service 0.0 (0) Customer Service 4.0 (760) ## TextPeak alternatives [4.7 (135)](https://www.capterra.com/p/161117/Avochato/reviews/) Starting price $1.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.4 (505)](https://www.capterra.com/p/180158/Twilio-Communications-Platform/reviews/) Starting price $0.01 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [4.7 (38)](https://www.capterra.com/p/149117/Business-VoIP/reviews/) Starting price $15.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars Highest Rated [5.0 (128)](https://www.capterra.com/p/183310/Text-P2P/reviews/) Starting price $21.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars ## FAQs about TextPeak Overview ### What company size and specific industries is TextPeak built for? TextPeak is designed for businesses of any size that run high-volume SMS campaigns and manage customer conversations across channels. It suits organizations in customer service, sales, marketing, and other communication-heavy sectors that need a messaging platform for ongoing outreach and response management. Features and Usability ### What are the key features of TextPeak? TextPeak offers 2-Way Messaging, SMS Messaging, Mass Texting, Scheduled Messaging, and Automated Responses for communication workflows. It also includes CRM, Contact Management, Customer Segmentation, and CRM Integration, plus Real-Time Reporting, Activity Tracking, Access Controls/Permissions, and Campaign Management for monitoring and coordinating outreach. Talk to an expert ### More questions? Ask our experts Integrations ### Which third-party tools and platforms does TextPeak integrate with? TextPeak integrates with 7 third-party tools, including CRM and support platforms such as ActiveCampaign, HubSpot CRM, Intercom, and Pipedrive, plus Shopify, monday.com, and Zapier for broader workflow connections. These catalog integrations cover sales, customer messaging, ecommerce, and automation use cases. Getting Started and Support ### What training and onboarding options does TextPeak offer? TextPeak provides in person training, live online sessions, documentation, and videos. In person and live online training support guided setup, while documentation and videos offer self-paced reference material for learning features and reviewing steps as needed. Getting Started and Support ### What customer support options does TextPeak offer? TextPeak provides email/help desk, a knowledge base, phone support, 24/7 live rep, and chat. With no reviewer feedback on support experience, no conclusions can be drawn about response times, helpfulness, or common frustrations. ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. 2-Way Messaging Send and receive text messages to communicate with clients or prospects in real-time Access Controls/Permissions Define levels of authorization for access to specific files or systems Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Activity Tracking Track and document all activities across devices, networks, and other systems Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges API Application programming interface that allows for integration with other systems/databases TextPeak 49 features Send and receive text messages to communicate with clients or prospects in real-time Define levels of authorization for access to specific files or systems Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases System that automatically dials calls Automatic reply functionality for incoming messages Identify the number and contact information of a caller before answering the phone Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Plan and strategize marketing campaigns Set campaign schedules by selecting start, pause, and end dates Provides a channel for team members to share AI models, media files, communicate, and work together Manage and track all internal and external communication conducted via calls, email, text, or chat Track and manage adherence to policies for any service, product, process, or supplier Centralized database of stakeholders and their contact information such as names, address, phone number etc. Manage, organize, and store contact information Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Integration with third-party CRM systems Process of dividing customers into groups based on common characteristics Add customized logos and colors to align with company branding Alter the layout and content of reports Pre-designed layouts that can be customized to match preferences and requirements Tracks metrics that provide insight into how a user interacts with any interface or product Caters to sales teams Track interaction history by documenting conversations for contacts Send messages to multiple subscribers at the same time Personalize text messages using templates and custom fields Observe and track the demand, usage, progress or quality of a system, product, or user Manage multiple campaigns in one system Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. Manage and support multiple languages Track the number of open emails, messages, and texts for any campaign Organize and manage the accomplishments and development of employees or performance of applications or systems Adjust communications based on previous interactions or personal preferences Analyze and gain insights into data in real-time Receive data and information in real time Active monitoring of systems, applications, or networks Active reporting of data and metrics Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Monitor and manage customers' perceptions about a business, product, or service Send individual or bulk text messages at predetermined times Short phone numbers that used to opt-in to SMS campaigns Send promotional campaigns or transactional messages via text messages Send messages via SMS Set up connections to third-party platforms to improve business processes Consolidate and integrate communication tools as one platform or entity to enhance business communication and collaboration Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. ## Pricing ### Starting price Free trial available ## Integrations [ Shopify](https://www.capterra.com/p/83891/Shopify/)[ monday.com AI Work Platform](https://www.capterra.com/p/147657/monday-com/)[ HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[ Zapier](https://www.capterra.com/p/130182/Zapier/)[ Pipedrive](https://www.capterra.com/p/132666/Pipedrive/)[ ActiveCampaign](https://www.capterra.com/p/79367/ActiveCampaign/)[ Intercom](https://www.capterra.com/p/134347/Intercom/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.