# TextPeak Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about TextPeak Software - reviews, pricing plans, popular comparisons to other SMS Marketing products and more.

Source: https://www.capterra.com/p/10014647/TextPeak

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# 

 TextPeak Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)

TextPeak

## What is TextPeak?

The ultimate business messaging platform for managing messaging campaigns and customer engagement. With omnichannel in mind, TextPeak is made for handling messaging at scale. Rely on the platform for global delivery and use it to manage both SMS and conversation campaigns. Keep communication organized with a shared team inbox and support multiple teams and brands under one platform. TextPeak provides messaging channels for every business occasion with six dedicated API streams for SMS and messaging including full service OTP, two-way, transactional and promotional messaging, WhatsApp Business, and Telegram Bot. With a shared team inbox conversations from all messaging channels can be managed in one place, keeping teams organized while also allowing for distinct workflows for multiple teams and brands to be supported. Easily run SMS and WhatsApp campaigns with a dedicated campaign management system supporting high-volume sending, targeted segmentation, and flexible delivery options.

## What is TextPeak used for?

[Contact Center](https://www.capterra.com/contact-center-software/)[Sales Engagement Platform](https://www.capterra.com/sales-engagement-platform-software/)[Sales Enablement](https://www.capterra.com/sales-enablement-software/)

Overall rating

Based on 0 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Contact vendor  
for pricing

Free trial  
available

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Do you work for TextPeak?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.commpeak.com&name=TextPeak)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### TextPeak

0.0

VS.

[4.1 (223)](https://www.capterra.com/p/157853/JustCall/reviews/)

Starting Price

Contact vendor

Starting Price

$29

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

0.0 (0)

Ease Of Use

4.3 (501)

Value For Money

0.0 (0)

Value For Money

4.1 (443)

Customer Service

0.0 (0)

Customer Service

4.1 (438)

## TextPeak alternatives

[4.2 (983)](https://www.capterra.com/p/113540/Bitrix24/reviews/)

Starting price

$61.00

Per User, Per Month

[4.7 (135)](https://www.capterra.com/p/161117/Avochato/reviews/)

Starting price

$1.00

Per User, Per Month

[4.4 (501)](https://www.capterra.com/p/180158/Twilio-Communications-Platform/reviews/)

Starting price

$0.01

Per User, Per Month

Highest Rated

[5.0 (124)](https://www.capterra.com/p/183310/Text-P2P/reviews/)

Starting price

$21.00

Per User, Per Month

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

2-Way Messaging

Send and receive text messages to communicate with clients or prospects in real-time

Access Controls/Permissions

Define levels of authorization for access to specific files or systems

Activity Dashboard

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Activity Tracking

Track and document all activities across devices, networks, and other systems

Alerts/Notifications

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

API

Application programming interface that allows for integration with other systems/databases

TextPeak 49 features

Send and receive text messages to communicate with clients or prospects in real-time

Define levels of authorization for access to specific files or systems

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

System that automatically dials calls

Automatic reply functionality for incoming messages

Identify the number and contact information of a caller before answering the phone

Create a collection of marketing actions to complete specific goals and plan and analyze campaign results

Plan and strategize marketing campaigns

Set campaign schedules by selecting start, pause, and end dates

Provides a channel for team members to share media files, communicate, and work together

Manage and track all internal and external communication conducted via calls, email, text, or chat

Track and manage adherence to policies for any service, product, process, or supplier

Centralized database of stakeholders and their contact information such as names, address, phone number etc.

Manage, organize, and store contact information

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Integration with third-party CRM systems

Process of dividing customers into groups based on common characteristics

Add customized logos and colors to align with company branding

Alter the layout and content of reports

Pre-designed layouts that can be customized to match preferences and requirements

Tracks metrics that provide insight into how a user interacts with any interface or product

Caters to sales teams

Track interaction history by documenting conversations for contacts

Send messages to multiple subscribers at the same time

Personalize text messages using templates and custom fields

Observe and track the demand, usage, progress or quality of a system, product, or user

Manage multiple campaigns in one system

Allows communication with customers or users via multiple channels such as phone, email, live chat, etc.

Manage and support multiple languages

Track the number of open emails, messages, and texts for any campaign

Organize and manage the accomplishments and development of employees or performance of applications or systems

Adjust communications based on previous interactions or personal preferences

Analyze and gain insights into data in real-time

Receive data and information in real time

Active monitoring of systems, applications, or networks

Active reporting of data and metrics

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Monitor and manage customers' perceptions about a business, product, or service

Send individual or bulk text messages at predetermined times

Short phone numbers that used to opt-in to SMS campaigns

Send promotional campaigns or transactional messages via text messages

Send messages via SMS

Set up connections to third-party platforms to improve business processes

Consolidate and integrate communication tools as one platform or entity to enhance business communication and collaboration

Create, design and manage workflows for repetitive tasks

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## Pricing

### Starting price

Contact vendor  
for pricing

Free trial  
available

## Integrations

[

Shopify](https://www.capterra.com/p/83891/Shopify/)[

monday.com](https://www.capterra.com/p/147657/monday-com/)[

HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[

Zapier](https://www.capterra.com/p/130182/Zapier/)[

Pipedrive](https://www.capterra.com/p/132666/Pipedrive/)[

ActiveCampaign](https://www.capterra.com/p/79367/ActiveCampaign/)[

Intercom](https://www.capterra.com/p/134347/Intercom/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

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