# Lokulus Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Lokulus Software - reviews, pricing plans, popular comparisons to other Customer Communications Management products and more.

Source: https://www.capterra.com/p/10014726/Lokulus/pricing

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# 

 Lokulus Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)

Lokulus

## What is Lokulus?

Lokulus is a technology business providing AI driven process automation to consumer-focused businesses. Our platform empowers organisations to intelligently manage and adapt automated workflows as the needs of their organisation develop and grow. We're a trusted independent advisor, partnering closely with clients to grasp their unique challenges. Our solutions are tailor-made, leveraging our expertise and technology, ensuring the perfect fit for your organisation.

## What is Lokulus used for?

[Customer Experience](https://www.capterra.com/customer-experience-software/)[Client Onboarding](https://www.capterra.com/client-onboarding-software/)[Workflow Management](https://www.capterra.com/workflow-management-software/)

Overall rating

Based on 0 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

£85

Per User, Per Month

Free trial  
not available

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Do you work for Lokulus?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.lokulus.com&name=Lokulus)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Lokulus

0.0

VS.

[4.5 (3,407)](https://www.capterra.com/p/124981/Freshdesk/reviews/)

Starting Price

£85

Per User, Per Month

Starting Price

$19

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

0.0 (0)

Ease Of Use

4.5 (3,346)

Value For Money

0.0 (0)

Value For Money

4.4 (2,734)

Customer Service

0.0 (0)

Customer Service

4.5 (2,920)

## Lokulus alternatives

Highest Rated

[4.7 (1,753)](https://www.capterra.com/p/102188/LiveAgent/reviews/)

Starting price

$15.00

Per User, Per Month

[4.5 (2,211)](https://www.capterra.com/p/169505/Zoho-Desk/reviews/)

Starting price

$20.00

Per User, Per Month

[4.1 (223)](https://www.capterra.com/p/157853/JustCall/reviews/)

Starting price

$29.00

Per User, Per Month

[4.5 (286)](https://www.capterra.com/p/132901/Front/reviews/)

Starting price

$25.00

Per User, Per Month

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Access Controls/Permissions

Define levels of authorization for access to specific files or systems

Activity Dashboard

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Activity Tracking

Track and document all activities across devices, networks, and other systems

AI Copilot

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Alerts/Notifications

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

API

Application programming interface that allows for integration with other systems/databases

Lokulus 49 features

Define levels of authorization for access to specific files or systems

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Create and automatically send premade copy in response to customer messages

Send messages, notifications, or documents to an entire customer base at the same time

Manage all call center activities including call monitoring, call recording, call answering, call transfer, etc.

Record the audio of phone conversations for quality assurance purposes

Communicate using direct chat or messages within the system

Provides a channel for team members to share media files, communicate, and work together

Track and manage adherence to policies for any service, product, process, or supplier

Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

A collection of customer information such as contact details, demographics, previous interactions, etc.

Access previous interactions or concerns to maintain customer relationships

Visualize and analyze customer experience across all touchpoints and channels

Add customized logos and colors to align with company branding

Alter the layout and content of reports

Pre-designed layouts that can be customized to match preferences and requirements

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Manage, store and organize emails within the system or via third-party apps

Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service

Organize, prioritize, and manage incoming communications

Track interaction history by documenting conversations for contacts

Allow the audience to interact or engage with the content

Read and accept a combination of touch tone keypad selections and voice inputs and provide the appropriate prerecorded voice response

Manage a repository of information that includes articles, FAQs, or tutorials used for self-service support

Ability to chat online in real time

Allows communication with customers or users via multiple channels such as phone, email, live chat, etc.

Manage and support multiple languages

Generate personalized communications upon request to meet customer needs

Adjust communications based on previous interactions or personal preferences

Monitor wait time and abandonment for incoming requests that have not been routed

Analyze and gain insights into data in real-time

Notifications that are delivered to users as soon as an event occurs

Active reporting of data and metrics

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Categorize emotions expressed in written text or images and identify if they are positive, negative or neutral

Send messages via SMS

Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.

Gauge satisfaction and receive information for improvement and success

Create, save, and re-purpose templates for emails, forms, etc.

Process of extracting and classifying information from text, such as tweets, emails, product reviews, etc

Set up connections to third-party platforms to improve business processes

Supports various video file formats

Create, design and manage workflows for repetitive tasks

Get Advice

We can help you find the software with the features you need.

## Pricing

Basic

£85.00

Per User,Per Month

It includes:

-   Email, Webchat and Webforms
-   AI Resource Allocation
-   Self-Service
-   Team Performance Monitoring
-   Min users: 5
-   Min transactions: 3,000
-   Per transaction: 0.15

Pro

£120.00

Per User,Per Month

It includes:

-   All Basic Features
-   Full Omnichannel
-   Autonomous Agent IVA
-   AI Agent Assist
-   Data API
-   Eco Systems Integrations
-   AI QA
-   Min users: 5
-   Min transactions: 3,000
-   Per transaction: 0.20

Advanced

£145.00

Per User,Per Month

It includes:

-   All Pro Features
-   Third Party Business Systems Event Handling
-   24/7 Support
-   Min Users: 10
-   Min transactions: 6,000
-   Per transaction: 0.25

## Integrations

[

WhatsApp](https://www.capterra.com/p/180345/WhatsApp/)[

Jira](https://www.capterra.com/p/19319/JIRA/)[

Gmail](https://www.capterra.com/p/202338/Gmail/)[

Shopify](https://www.capterra.com/p/83891/Shopify/)[

Telegram](https://www.capterra.com/p/180347/Telegram/)[

Instagram](https://www.capterra.com/p/210721/Instagram/)[

Viber](https://www.capterra.com/p/180348/Viber/)[

Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

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