# MARKUS Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about MARKUS Software - reviews, pricing plans, popular comparisons to other Field Service Management products and more.

Source: https://www.capterra.com/p/10014821/MARKUS

---

# 

 MARKUS Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

MARKUS

## What is MARKUS?

MARKUS is property maintenance software that provides end-to-end job management for organizations of all sizes. The UK-based solution features a modular system that can be tailored to meet the needs of property maintenance, gas maintenance, electrical maintenance, and refrigeration/air conditioning businesses.

## What is MARKUS used for?

[Maintenance Management](https://www.capterra.com/maintenance-management-software/)[Electrical Contractor](https://www.capterra.com/electrical-contractor-software/)[Building Maintenance](https://www.capterra.com/building-maintenance-software/)

Top alternative

Featured

Overall rating

Based on 7 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Contact vendor  
for pricing

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

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Do you work for MARKUS?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.epixsystems.co.uk&name=MARKUS)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### MARKUS

5.0 (7)

VS.

[4.8 (993)](https://www.capterra.com/p/179296/GetMaintainx/reviews/)

Starting Price

Contact vendor

Starting Price

$25

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

5.0 (7)

Ease Of Use

4.8 (1,773)

Value For Money

4.7 (6)

Value For Money

4.7 (1,599)

Customer Service

4.7 (7)

Customer Service

4.8 (1,679)

## MARKUS alternatives

[4.8 (738)](https://www.capterra.com/p/162600/Limble-CMMS/reviews/)

Starting price

Contact vendor for pricing

[4.6 (1,420)](https://www.capterra.com/p/127994/Jobber/reviews/)

Starting price

$39.00

Per User, Per Month

[4.7 (209)](https://www.capterra.com/p/149651/Commusoft/reviews/)

Starting price

$100.00

Per User, Per Month

[4.5 (384)](https://www.capterra.com/p/100468/eMaint-CMMS/reviews/)

Starting price

Contact vendor for pricing

[View all alternatives](https://www.capterra.com/p/10014821/MARKUS/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Mobile Access

4.8 (4)

100.00% of 4 reviewers that rated this feature as important or highly important

Access software remotely via mobile devices

Work Order Management

4.8 (4)

100.00% of 4 reviewers that rated this feature as important or highly important

Creating, assign, and track jobs and/or tasks for work orders

Customizable Fields

4.7 (3)

66.67% of 3 reviewers that rated this feature as important or highly important

Customize data fields to support various needs and use cases

Preventive Maintenance

4.0 (3)

66.67% of 3 reviewers that rated this feature as important or highly important

Minimizes equipment failures and optimizes asset reliability through scheduled inspections, repairs, and replacements

Service History

4.3 (3)

66.67% of 3 reviewers that rated this feature as important or highly important

Track work performed and resources used for past customers, sites, or assets

Asset Tracking

4.5 (2)

100.00% of 2 reviewers that rated this feature as important or highly important

Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle

MARKUS 168 features

Manage and track employee attendance

Define levels of authorization for access to specific files or systems

Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.

Integrate with a third-party accounting system

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Manage the process of evaluating documents or requests submitted for approval

Manage assets throughout their lifecycle to optimize profit

Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle

Manage attendance for classes, shifts, meetings, or events

Track the attendance of specific individuals or groups

Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws

A record of all activities within the system, including user access, changes made, etc.

Automatically create schedules based on business needs or employee availability and qualifications

Data is backed up automatically to prevent data loss

Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients

Scan barcodes to ensure accurate pricing and label tracking

Identify and track items using barcode tags or RFID (radio-frequency identification) tags

Track the list of items required to be billed/invoiced to clients

Create, manage, and send invoices or bills to customers

Create, update, and manage bookings, itineraries, and reservations

Create budgets based on historical data and future projections

Track and manage schedules and meetings via an integrated calendar

Tracks all change orders submitted across projects and updates the budget to reflect the most recent costs

Communicate using direct chat or messages within the system

An itemized to do list that can be edited as tasks are completed

Private online space that lets businesses securely share documents and provide information access to clients

Track employees' arrival and departure timings for payroll purposes

Designed to serve commercial properties

Manage and track all internal and external communication conducted via calls, email, text, or chat

Track and manage adherence to policies for any service, product, process, or supplier

Track and report regulatory data to either internal management or external stakeholders

Centralized database of stakeholders and their contact information such as names, address, phone number etc.

Manage, organize, and store contact information

Track, store, and access client contracts or licenses

Specialized for general contractors/sub-contractors (those who conduct work on a contract basis)

Forecast the cost and resources required to complete a project

Forecast of the expenses necessary for project completion

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

A collection of customer information such as contact details, demographics, previous interactions, etc.

Access previous interactions or concerns to maintain customer relationships

Store and organize information about customers and previous interactions

A website or login for customers to access information

Manage relationships with customers and address customer concerns

Add customized logos and colors to align with company branding

Customize data fields to support various needs and use cases

Customize contracts and forms to collect specific information

Alter the layout and content of reports

Pre-designed layouts that can be customized to match preferences and requirements

Analyze survey results via statistical testing or crosstabs directly within the software

Import, collect, and capture data from multiple sources

Import and export data to and from software applications

Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency

Manage sending personnel and resources to a site as needed

Store, manage, and track all electronic documents in a centralized location

Store and organize documents in a centralized system

Manage product specific documents in a categorized order

Assemble applications and processes by dragging over and arranging pre-built components

Generate estimated arrival times for drivers to keep back office or customers informed

Digitally sign online documents

Electronic storage of staff/employee contact information and job status in a centralized repository

Track employee schedules, availability, and performance across projects and tasks

Assign working shifts or tasks to employees based on their availability

Manage procedures that ensure organizational equipment remains in working condition

Monitor and maintain equipment used to manufacture and deploy products and services, and to reallocate assets where needed

Track the location of specific equipment at all times

Monitor and record expenses such as purchases or charges incurred

Manage and track high-value assets including office equipment, furniture & more

Schedule facilities, such as athletic fields, venues, and convention centers based on their availability

Use GPS mapping to draw field boundaries, mark points, measure acreage, and calculate distances

Store and access documents, forms, and photos in one centralized place

Centralized database to track details of fixed assets such as depreciation and maintenance scheduling/history

Primarily serving commercial or industrial locations needing electrical work

Serves handyman professionals

Serving plumbing industry professionals

Form predictions based on past and present data/trends

Store, manage and track all forms in a centralized location

System to support the positioning, navigation, and timing (PNT) measurements of an object or individual

Information, data and reports that are being tracked over time

Manage and track all disruptions and incidents

Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards

Monitor product stock levels

Track and manage inventory levels to maintain proper supply

Captures invoice data and maintains comprehensive records for auditing and reporting purposes

Organize, monitor, and remotely manage IoT devices

Calculate total itemized costs, including initial costs and any changes

Manage and track all job information and associated tasks

Planning and managing the execution of tasks or jobs within a computer system, network, or other automated environments

Track and visualize the status of an ongoing job and the time spent on tasks or projects

Report on the allocation and distribution of labor costs across projects

Identify the physical location of an individual, asset, device, etc.

Manage, maintain and track the performance of assets and equipment

Schedule predetermined or ad hoc maintenance services and labor requests

Process of planning, procuring and controlling material flows along with supplier evaluation and shipping

Access software remotely via mobile devices

Access the system via a mobile application

Capture signatures via mobile devices

Observe and track the demand, usage, progress or quality of a system, product, or user

Manage and support multiple locations

Ability of websites, web applications, or mobile applications to function without an active internet connection

Book meetings and appointments through a website or digital platform

Track/log the amount of time employees worked per job using a timer

Track parts inventory levels and manage re-stocking

Accept, record, and reconcile financial transactions

Manage employee salary processes, data, taxes, and records administration efficiently

Level of completion within a task

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

Generative AI models can create personalized recommendations for users based on their preferences and behavior.

Identifies potential asset failures and maintenance activities using real-time data and predictive algorithms

Minimizes equipment failures and optimizes asset reliability through scheduled inspections, repairs, and replacements

Calculate rule-based prices for a product/service

Streamlining repetitive tasks and activities through automated and predefined workflows

Manage the end-to-end production process for manufacturing operations

Document and report the progress of ongoing projects

Business model that bills clients an amount based on the project/task/job performed

Plan and coordinate all the resources, costs and time needed to execute assignments

Measure time to completion or hours worked for projects

Monitor the progress of projects from start to finish

Create, send, and track purchase orders and their statuses

Integrates with QuickBooks

Generate quotes or estimates for customers

Receive data and information in real time

Active monitoring of systems, applications, or networks

Notifications that are delivered to users as soon as an event occurs

Active reporting of data and metrics

Based on availability, instantly confirm or deny a request when a new booking is made

Receive system updates as soon as any changes are made

Schedule repeating appointments based on a duration of time

Timed notification for any upcoming task, deadline, appointment, or activity

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

For residential properties

Assign available resources to various projects and tasks

Allocate and manage resources, such as employees, equipment, facilities, and other assets

Finding the most optimal routes for drivers based on various factors and constraints

Plan daily routes to optimize employee scheduling and provide directions

Plan availability and assign specific time slots for tasks and resources

Search and filter data across systems to locate required information by entering keywords or certain criteria

Securely stores data to prevent data loss or breaches

Online portal through which end users can access the system, manage tasks, or obtain information

Track work performed and resources used for past customers, sites, or assets

Set and monitor service level agreements to ensure timely response and resolution

Assign, track and manage customers' service requests such as service enquiry, feedback/complaints and more

Track and manage sick leave time

Track employee skills, competencies, training & qualifications

Send messages via SMS

Track the status over time for a request, process, asset, or transaction

Create, manage and track all task activities and progression

Track and manage the scheduling of tasks

Oversee technicians and track their assigned work orders

Addition of necessary external data, applications, tools, or features

Set up connections to third-party platforms to improve business processes

Track and manage employee's work hours to improve payroll accuracy

Log and record hours worked and costs spent to assist in billing and invoicing

Track and manage employee time-off, vacation, and sick leave requests

Tools that allow employees to request/schedule time off

Measure and track time including hours worked and paid time off (PTO)

Track the amount of time spent on a job or task

Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks

Request, track, and manage time off requests and vacation time

Utilize third party services to cover unforeseen labor needs

Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc.

Create a new work order

Creating, assign, and track jobs and/or tasks for work orders

Create, design and manage workflows for repetitive tasks

A set of processes to optimize the productivity of its employees

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Features

5.0 (7)

5.0

Based on 7 reviews

## Pricing

Value for money

4.7 (6)

### Starting price

Contact vendor  
for pricing

Free trial  
not available

Value for money

4.7 (6)

4.7

Based on 6 reviews

## Integrations

[

QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[

Xero](https://www.capterra.com/p/120109/Xero/)[

Sage 50 Accounting](https://www.capterra.com/p/174753/Sage-50cloud/)[

ServiceChannel](https://www.capterra.com/p/38574/ServiceChannel/)[

Clear Books](https://www.capterra.com/p/91374/Clear-Books/)[

Archibus](https://www.capterra.com/p/228338/ARCHIBUS/)[

Accruent](https://www.capterra.com/p/129088/Accruent/)[

Azure Active Directory External Identities](https://www.capterra.com/p/254815/Azure-Active-Directory-External-Identities/)

Connect with a Capterra advisor for a free 15-minute consultation

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## Support, customer service and training options

Customer Service

4.7 (7)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.7 (7)

4.7

Based on 7 reviews

## User reviews

Overall rating

5.0

Based on 7 reviews

Filter by rating

5(7)

4(0)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

GF

Gary F.

Contract Manager

Construction

### "Epix System Review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 25, 2024

Very positive experience over many years and hopefully many more to come.

Pros

They deliver a good product and are helpful when it comes to reviewing our needs.

Cons

Had no problems with them to date, been a customer for 10 years now.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

ML

Matt L.

Quantity Surveyor

Construction

### "Epix review from the very beginning"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 8, 2024

Having been using Epix since the 90's I have seen the system develop into what is is today. \[sensitive content hidden\] must be really proud of the system and it is a credit to those involved. Would highly recommend the system for anyone doing Reactive Maintenance

Pros

Its easy to use, gives clear insights on how each job has performed. if used correctly you can see the job from start to finish via photos

Cons

once a job goes to charged you cannot see is a report or table what profit the job has made

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

BR

Brad R.

Operations assistant

Facilities Services

### "EPIX Pros & Con"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

3.0

3.0

Likelihood to Recommend

8/10

November 4, 2024

I've been using this personally for 5 months so far with my company and I'm loving every step I make into gaining knowledge on it.

Pros

The speed of how quickly I can find something out!

Cons

the report processing time, but then again it's a lot of data to process so it does it quicker than most applications.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

TB

Taryn B.

Operations Manager

Facilities Services

### "Epix is Epic"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 4, 2024

Markus overall is great, really easy to use and deliver out to the wider business from both back office and operative perspective. It's ability to collate all the information we and our customers require into one worksheet is great. The service we receive overall is brilliant and we have built a great relationship with the team over the past 8 and a bit years.

Pros

Markus is easily adaptable to suit individual business needs. It continues to develop and grow as the business needs and outside world needs change allowing you to keep ahead of the game.

Cons

That the reports aren't all formatted in the same way with columns sometimes appearing in different positions.

Switched from

[Construction Manager](https://www.capterra.com/p/231631/Construction-Manager/)

It was dated and didn't allow operative access. Paper jobsheets had to be used providing no real time updates

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MZ

Marta Z.

Property assistant

Real Estate

### "Markus review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 4, 2024

Amazing to use and easy to use on a daily basis!

Pros

The visibility of jobs and amount of information available to view.

Cons

Very old design! Some job information might not be visible until a certain toggle is on.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

DR

Dominic R.

Operations Director

Facilities Services

### "Robust FM System"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

March 8, 2024

Collaborative, efficient, productive. Has become the core of our business.

Pros

Flexibility & great support. Very methodical ways of working and great performance.

Cons

The look and feel, however the new image overhaul has remedied this.

Switched from

[Construction Manager](https://www.capterra.com/p/231631/Construction-Manager/)

We needed more functionality such as real time updates, reports, mobile app capability and for it to be cloud based.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SC

Simon C.

Commercial Manager

Construction

### "Epix - ten years in the making "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

3/10

March 7, 2024

Epix / Markus have been flexible, adaptive and have listened to the changes in our business requirements. We have had direct access to senior management throughout our relationship.

Pros

Epix / Markus has provided accurate and valuable data to shape our contract delivery over the last ten years.

Cons

Lack of automated reports! Graphical interface looks dated compared to competitors.

Switched from

[Clik Remote](https://www.capterra.com/p/248407/Clik-Remote/)

Our previous provider could not cope with the volume of jobs on the system or manage the interface requirements with our clients systems.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

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[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

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