--- title: "MARKUS Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about MARKUS Software - reviews, pricing plans, popular comparisons to other Field Service Management products and more." source_url: "https://www.capterra.com/p/10014821/MARKUS/" page_type: "product" language: "en" --- # MARKUS Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 17, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) MARKUS ## What is MARKUS? MARKUS is property maintenance software that provides end-to-end job management for organizations of all sizes. The UK-based solution features a modular system that can be tailored to meet the needs of property maintenance, gas maintenance, electrical maintenance, and refrigeration/air conditioning businesses. ## What is MARKUS used for? [Maintenance Management](https://www.capterra.com/maintenance-management-software/)[Electrical Contractor](https://www.capterra.com/electrical-contractor-software/)[Building Maintenance](https://www.capterra.com/building-maintenance-software/) Top alternative Featured Overall rating Based on 7 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Contact vendor for pricing Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for MARKUS?[Manage this product listing](https://www.g2.com/products/markus/claim_requests/new?auto=true) ## MARKUS Overview Updated September 2026 AI summary MARKUS supports small businesses in managing field service operations across areas like maintenance, scheduling, and workforce coordination. Covering categories such as field service management, job costing, and service dispatch, it features tools for billing, inventory, routing, and electronic signatures. Deployment options include cloud and multiple device platforms, with optional capabilities for CRM, workflow automation, and accounting integration. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### MARKUS 5.0 (7) VS. [4.8 (1,068)](https://www.capterra.com/p/179296/GetMaintainx/reviews/) Starting Price Contact vendor Starting Price $25 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (7) Ease Of Use 4.8 (1,785) Value For Money 4.7 (6) Value For Money 4.7 (1,611) Customer Service 4.7 (7) Customer Service 4.8 (1,691) ## MARKUS alternatives [4.6 (1,486)](https://www.capterra.com/p/127994/Jobber/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [4.6 (5,315)](https://www.capterra.com/p/153140/Connecteam/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.4 (177)](https://www.capterra.com/p/194155/BuildOps/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [3.6 (115)](https://www.capterra.com/p/183679/ServiceWorks/reviews/) Starting price $948.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 58% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/10014821/MARKUS/alternatives/) ## FAQs about MARKUS Overview ### What company size and specific industries is MARKUS built for? MARKUS is designed for businesses that provide gas maintenance, property maintenance, electrical maintenance, refrigeration, and air conditioning services. It suits service companies and maintenance contractors that need support for these trades, rather than a specific company size or industry segment. Features and Usability ### What are the key features of MARKUS? MARKUS offers project management and work order management, plus scheduling, dispatch management, and resource allocation for field operations. It also includes time tracking, attendance management, billing and invoicing, inventory management, document storage, access controls/permissions, reporting and analytics, and integrations such as QuickBooks Integration and third-party integrations. Integrations ### Which third-party tools and platforms does MARKUS integrate with? MARKUS integrates with 10 third-party platforms, including Accruent, Aareon, Archibus, ServiceChannel, Concerto, Azure Active Directory External Identities, QuickBooks Online, Sage 50 Accounting, Xero, and Clear Books. These connections cover facilities management, identity, and accounting systems. Answer based on 1 reviews Getting Started and Support ### What training and onboarding options does MARKUS offer? MARKUS provides in person training, live online sessions, webinars, documentation, and videos. In person and live online formats support guided instruction, webinars cover scheduled group learning, documentation offers written reference material, and videos provide recorded walkthroughs for self-paced review. Getting Started and Support ### What customer support options does MARKUS offer? MARKUS provides email/help desk and phone support. Support quality details are not available, so no claims can be made about response times, helpfulness, or user satisfaction. These channels give users direct ways to contact the support team for assistance. ## Features AI summary Based on 4,034 Field Service Management reviews Capterra data shows that buyers of field service management software rank the following features as their top priorities: - **Job Tracking** (**75%** of reviewers rated this feature as critical) - **Job Scheduling** (**76%**) - **Mobile Access** (**62%**) MARKUS supports all three of the features reviewers value most: **Job Tracking**, **Job Scheduling**, and **Mobile Access**. Together, these capabilities help businesses keep service work visible from start to finish, assign jobs more efficiently, and give field staff access to important information while on the go, allowing teams to respond faster and manage daily operations more effectively. Scheduling 4.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Plan availability and assign specific time slots for tasks and resources Mobile Access 4.8 (4) 100.00% of 4 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Work Order Creation 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Create a new work order Work Order Management 4.8 (4) 100.00% of 4 reviewers that rated this feature as important or highly important Creating, assign, and track jobs and/or tasks for work orders Customizable Fields 4.7 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Customize data fields to support various needs and use cases Preventive Maintenance 4.0 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Minimizes equipment failures and optimizes asset reliability through scheduled inspections, repairs, and replacements MARKUS 168 features ### All Features - Absence Management: Manage and track employee attendance - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Accounting: Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. - Accounting Integration: Integrate with a third-party accounting system - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Approval Process Control: Manage the process of evaluating documents or requests submitted for approval - Asset Lifecycle Management: Manage assets throughout their lifecycle to optimize profit - Asset Tracking: Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle - Attendance Management: Manage attendance for classes, shifts, meetings, or events - Attendance Tracking: Track the attendance of specific individuals or groups - Audit Management: Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws - Audit Trail: A record of all activities within the system, including user access, changes made, etc. - Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications - Automatic Backup: Data is backed up automatically to prevent data loss - Availability Management: Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients - Barcode/Ticket Scanning: Scan barcodes to ensure accurate pricing and label tracking - Barcoding/RFID: Identify and track items using barcode tags or RFID (radio-frequency identification) tags - Billable Items Tracking: Track the list of items required to be billed/invoiced to clients - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Booking Management: Create, update, and manage bookings, itineraries, and reservations - Budgeting/Forecasting: Create budgets based on historical data and future projections - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Change Order Management: Tracks all change orders submitted across projects and updates the budget to reflect the most recent costs - Chat/Messaging: Communicate using direct chat or messages within the system - Checklists: An itemized to do list that can be edited as tasks are completed - Client Portal: Private online space that lets businesses securely share documents and provide information access to clients - Clock In/Out: Track employees' arrival and departure timings for payroll purposes - Commercial Properties: Designed to serve commercial properties - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Compliance Tracking: Track and report regulatory data to either internal management or external stakeholders - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Contact Management: Manage, organize, and store contact information - Contract/License Management: Track, store, and access client contracts or licenses - Contractor Management: Specialized for general contractors/sub-contractors (those who conduct work on a contract basis) - Cost Estimating: Forecast the cost and resources required to complete a project - Cost-to-Completion Tracking: Forecast of the expenses necessary for project completion - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customer History: Access previous interactions or concerns to maintain customer relationships - Customer Management: Store and organize information about customers and previous interactions - Customer Portal: A website or login for customers to access information - Customer Service Management: Manage relationships with customers and address customer concerns - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Data Analysis Tools: Analyze survey results via statistical testing or crosstabs directly within the software - Data Capture and Transfer: Import, collect, and capture data from multiple sources - Data Import/Export: Import and export data to and from software applications - Data Synchronization: Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency - Dispatch Management: Manage sending personnel and resources to a site as needed - Document Management: Store, manage, and track all electronic documents in a centralized location - Document Storage: Store and organize documents in a centralized system - Documentation Management: Manage product specific documents in a categorized order - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Driver ETA: Generate estimated arrival times for drivers to keep back office or customers informed - Electronic Signature: Digitally sign online documents - Employee Database: Electronic storage of staff/employee contact information and job status in a centralized repository - Employee Management: Track employee schedules, availability, and performance across projects and tasks - Employee Scheduling: Assign working shifts or tasks to employees based on their availability - Equipment Maintenance: Manage procedures that ensure organizational equipment remains in working condition - Equipment Management: Monitor and maintain equipment used to manufacture and deploy products and services, and to reallocate assets where needed - Equipment Tracking: Track the location of specific equipment at all times - Expense Tracking: Monitor and record expenses such as purchases or charges incurred - Facility Asset Management: Manage and track high-value assets including office equipment, furniture & more - Facility Scheduling: Schedule facilities, such as athletic fields, venues, and convention centers based on their availability - Field Mapping: Use GPS mapping to draw field boundaries, mark points, measure acreage, and calculate distances - File Storage: Store and access documents, forms, and photos in one centralized place - Fixed Asset Management: Centralized database to track details of fixed assets such as depreciation and maintenance scheduling/history - For Commercial and/or Industrial Electrical Contractors: Primarily serving commercial or industrial locations needing electrical work - For Handyman Industry: Serves handyman professionals - For Plumbing Industry: Serving plumbing industry professionals - Forecasting: Form predictions based on past and present data/trends - Forms Management: Store, manage and track all forms in a centralized location - GPS: System to support the positioning, navigation, and timing (PNT) measurements of an object or individual - Historical Reporting: Information, data and reports that are being tracked over time - Incident Management: Manage and track all disruptions and incidents - Inspection Management: Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards - Inventory Control: Monitor product stock levels - Inventory Management: Track and manage inventory levels to maintain proper supply - Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes - IoT Device Management: Organize, monitor, and remotely manage IoT devices - Job Costing: Calculate total itemized costs, including initial costs and any changes - Job Management: Manage and track all job information and associated tasks - Job Scheduling: Planning and managing the execution of tasks or jobs within a computer system, network, or other automated environments - Job Tracking: Track and visualize the status of an ongoing job and the time spent on tasks or projects - Labor Cost Reporting: Report on the allocation and distribution of labor costs across projects - Location Tracking: Identify the physical location of an individual, asset, device, etc. - Maintenance Management: Manage, maintain and track the performance of assets and equipment - Maintenance Scheduling: Schedule predetermined or ad hoc maintenance services and labor requests - Materials Management: Process of planning, procuring and controlling material flows along with supplier evaluation and shipping - Mobile Access: Access software remotely via mobile devices - Mobile App: Access the system via a mobile application - Mobile Signature Capture: Capture signatures via mobile devices - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Multi-Location: Manage and support multiple locations - Offline Access: Ability of websites, web applications, or mobile applications to function without an active internet connection - Online Booking: Book meetings and appointments through a website or digital platform - Online Time Clock: Track/log the amount of time employees worked per job using a timer - Parts Management: Track parts inventory levels and manage re-stocking - Payment Processing: Accept, record, and reconcile financial transactions - Payroll Management: Manage employee salary processes, data, taxes, and records administration efficiently - Percent-Complete Tracking: Level of completion within a task - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Personalization and Recommendation: Generative AI models can create personalized recommendations for users based on their preferences and behavior. - Predictive Maintenance: Identifies potential asset failures and maintenance activities using real-time data and predictive algorithms - Preventive Maintenance: Minimizes equipment failures and optimizes asset reliability through scheduled inspections, repairs, and replacements - Price and Cost Calculations: Calculate rule-based prices for a product/service - Production Management: Manage the end-to-end production process for manufacturing operations - Progress Reports: Document and report the progress of ongoing projects - Project Billing: Business model that bills clients an amount based on the project/task/job performed - Project Management: Plan and coordinate all the resources, costs and time needed to execute assignments - Project Time Tracking: Measure time to completion or hours worked for projects - Project Tracking: Monitor the progress of projects from start to finish - Purchase Order Management: Create, send, and track purchase orders and their statuses - QuickBooks Integration: Integrates with QuickBooks - Quotes/Estimates: Generate quotes or estimates for customers - Real-Time Data: Receive data and information in real time - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Reporting: Active reporting of data and metrics - Real-time Scheduling: Based on availability, instantly confirm or deny a request when a new booking is made - Real-Time Updates: Receive system updates as soon as any changes are made - Recurring Appointments: Schedule repeating appointments based on a duration of time - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Residential Properties: For residential properties - Resource Allocation: Assign available resources to various projects and tasks - Resource Scheduling: Allocate and manage resources, such as employees, equipment, facilities, and other assets - Route Optimization: Finding the most optimal routes for drivers based on various factors and constraints - Routing: Plan daily routes to optimize employee scheduling and provide directions - Scheduling: Plan availability and assign specific time slots for tasks and resources - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Secure Data Storage: Securely stores data to prevent data loss or breaches - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Service History: Track work performed and resources used for past customers, sites, or assets - Service Level Agreement (SLA) Management: Set and monitor service level agreements to ensure timely response and resolution - Service Request Management: Assign, track and manage customers' service requests such as service enquiry, feedback/complaints and more - Sick Leave Tracking: Track and manage sick leave time - Skills Tracking: Track employee skills, competencies, training & qualifications - SMS Messaging: Send messages via SMS - Status Tracking: Track the status over time for a request, process, asset, or transaction - Task Management: Create, manage and track all task activities and progression - Task Scheduling: Track and manage the scheduling of tasks - Technician Management: Oversee technicians and track their assigned work orders - Third-Party Integration: Addition of necessary external data, applications, tools, or features - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Time & Attendance: Track and manage employee's work hours to improve payroll accuracy - Time & Expense Tracking: Log and record hours worked and costs spent to assist in billing and invoicing - Time Off Management: Track and manage employee time-off, vacation, and sick leave requests - Time Off Requests: Tools that allow employees to request/schedule time off - Time Tracking: Measure and track time including hours worked and paid time off (PTO) - Timesheet Management: Track the amount of time spent on a job or task - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks - Vacation/Leave Tracking: Request, track, and manage time off requests and vacation time - Variable Workforce: Utilize third party services to cover unforeseen labor needs - Vendor Management: Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc. - Work Order Creation: Create a new work order - Work Order Management: Creating, assign, and track jobs and/or tasks for work orders - Workflow Automation: Streamlining repetitive tasks and activities through automated and predefined workflows - Workflow Management: Create, design and manage workflows for repetitive tasks - Workforce Management: A set of processes to optimize the productivity of its employees --- Get Advice We can help you find the software with the features you need. Features 5.0 (7) 5.0 Based on 7 reviews ## Pricing Value for money 4.7 (6) MARKUS Pricing not available It includes: - direct debit - 3 month cancellation - flexible licence numbers - reserved licences - limited liceces - portal access Value for money 4.7 (6) 4.7 Based on 6 reviews ## Integrations [ QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[ Xero](https://www.capterra.com/p/120109/Xero/)[ Sage 50 Accounting](https://www.capterra.com/p/174753/Sage-50cloud/)[ ServiceChannel](https://www.capterra.com/p/38574/ServiceChannel/)[ Clear Books](https://www.capterra.com/p/91374/Clear-Books/)[ Archibus](https://www.capterra.com/p/228338/ARCHIBUS/)[ Accruent](https://www.capterra.com/p/129088/Accruent/)[ Azure Active Directory External Identities](https://www.capterra.com/p/254815/Azure-Active-Directory-External-Identities/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.7 (7) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.7 (7) 4.7 Based on 7 reviews ## User reviews Overall rating 5.0 Based on 7 reviews Filter by rating 5(7) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent GF Gary F. Contract Manager Construction ### "Epix System Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 25, 2024 Very positive experience over many years and hopefully many more to come. Pros They deliver a good product and are helpful when it comes to reviewing our needs. Cons Had no problems with them to date, been a customer for 10 years now. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor August 6, 2026 Hi Gary, Thank you for the fantastic 10/10 review and for being a valued partner over the past 10 years! We’re thrilled MARKUS continues to serve your team well and look forward to many more years working together. Best regards, The EPIX Team ML Matt L. Quantity Surveyor Construction ### "Epix review from the very beginning" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 8, 2024 Having been using Epix since the 90's I have seen the system develop into what is is today. \[sensitive content hidden\] must be really proud of the system and it is a credit to those involved. Would highly recommend the system for anyone doing Reactive Maintenance Pros Its easy to use, gives clear insights on how each job has performed. if used correctly you can see the job from start to finish via photos Cons once a job goes to charged you cannot see is a report or table what profit the job has made Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor August 6, 2026 Hi Matt, Thank you for the incredible 10/10 review and for supporting us since the 90s! We're thrilled the system serves your reactive maintenance needs so well. We've also noted your feedback on post-charged profit reporting for future development. Best regards, The Epix Team BR Brad R. Operations assistant Facilities Services ### "EPIX Pros & Con" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 3.0 3.0 Likelihood to Recommend 8/10 November 4, 2024 I've been using this personally for 5 months so far with my company and I'm loving every step I make into gaining knowledge on it. Pros The speed of how quickly I can find something out! Cons the report processing time, but then again it's a lot of data to process so it does it quicker than most applications. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor August 6, 2026 Hi Brad, It's fantastic to hear you're enjoying learning the system and that quick search speed is helping your daily operations! We appreciate your understanding on large report processing times—our team works hard to keep heavy data moving as fast as possible. Best regards, The Epix Team TB Taryn B. Operations Manager Facilities Services ### "Epix is Epic" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 4, 2024 Markus overall is great, really easy to use and deliver out to the wider business from both back office and operative perspective. It's ability to collate all the information we and our customers require into one worksheet is great. The service we receive overall is brilliant and we have built a great relationship with the team over the past 8 and a bit years. Pros Markus is easily adaptable to suit individual business needs. It continues to develop and grow as the business needs and outside world needs change allowing you to keep ahead of the game. Cons That the reports aren't all formatted in the same way with columns sometimes appearing in different positions. Switched from [Construction Manager](https://www.capterra.com/p/231631/Construction-Manager/) It was dated and didn't allow operative access. Paper jobsheets had to be used providing no real time updates Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor August 6, 2026 Hi Taryn, "Epic" is the highest praise! We love knowing how well the system adapts to your growing business and that our 8-year partnership continues to thrive. Thanks for the feedback on report formatting—we'll pass that to our product team to keep refining your experience. Best regards, The Epix Team MZ Marta Z. Property assistant Real Estate ### "Markus review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 4, 2024 Amazing to use and easy to use on a daily basis! Pros The visibility of jobs and amount of information available to view. Cons Very old design! Some job information might not be visible until a certain toggle is on. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor August 6, 2026 Hi Marta, Welcome aboard! We’re thrilled that the visibility and ease of use have made your daily work smoother over these first few months. We also appreciate your feedback regarding the UI design and visibility toggles—we’re always working on refinements to improve user experience. Best regards, The Epix Team DR Dominic R. Operations Director Facilities Services ### "Robust FM System" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 March 8, 2024 Collaborative, efficient, productive. Has become the core of our business. Pros Flexibility & great support. Very methodical ways of working and great performance. Cons The look and feel, however the new image overhaul has remedied this. Switched from [Construction Manager](https://www.capterra.com/p/231631/Construction-Manager/) We needed more functionality such as real time updates, reports, mobile app capability and for it to be cloud based. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor August 6, 2026 Hi Dominic, Hearing that the system has become the core of your business is fantastic. We appreciate your partnership, and we're glad you're enjoying the recent design overhaul along with our support! Best regards, The Epix Team SC Simon C. Commercial Manager Construction ### "Epix - ten years in the making " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 3/10 March 7, 2024 Epix / Markus have been flexible, adaptive and have listened to the changes in our business requirements. We have had direct access to senior management throughout our relationship. Pros Epix / Markus has provided accurate and valuable data to shape our contract delivery over the last ten years. Cons Lack of automated reports! Graphical interface looks dated compared to competitors. Switched from [Clik Remote](https://www.capterra.com/p/248407/Clik-Remote/) Our previous provider could not cope with the volume of jobs on the system or manage the interface requirements with our clients systems. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.