--- title: "Shopmanager Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Shopmanager Software - reviews, pricing plans, popular comparisons to other Auto Dealer products and more." source_url: "https://www.capterra.com/p/10014845/Shopmanager/" page_type: "product" language: "en" --- # Shopmanager Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Shopmanager ## What is Shopmanager? Shop Management Software specifically tailored for Window Tint, Paint Protection Film (PPF), Wrap, Detailing, Aftermarket Installation, Tire & Wheel, Ceramic Coating, and Paintless Dent Repair (PDR). ShopManagerApp empowers automotive businesses with a comprehensive cloud-based software, enhancing efficiency with streamlined job tracking, inventory management, product management, team management, and customer engagement. Benefit from intuitive work order creation, real-time monitoring, and seamless financial integration. ## What is Shopmanager used for? [Auto Repair](https://www.capterra.com/auto-repair-software/)[Auto Dealer](https://www.capterra.com/auto-dealer-software/) Top alternative Featured Overall rating Based on 14 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $200 Flat Rate, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Shopmanager?[Manage this product listing](https://www.g2.com/products/shopmanager/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Shopmanager 4.9 (14) VS. [4.4 (89)](https://www.capterra.com/p/121909/Shop-Boss-Pro/reviews/) Starting Price $200 Flat Rate, Per Month Starting Price $199 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.6 (14) Ease Of Use 4.5 (661) Value For Money 5.0 (10) Value For Money 4.3 (623) Customer Service 5.0 (11) Customer Service 4.5 (591) ## Shopmanager alternatives [ARI](https://www.capterra.com/p/201737/ARI/) [4.6 (661)](https://www.capterra.com/p/201737/ARI/reviews/) Starting price $39.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/201737/ARI/) [AutoLeap](https://www.capterra.com/p/216500/Autoleap/) [4.8 (746)](https://www.capterra.com/p/216500/Autoleap/reviews/) Starting price $179.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/216500/Autoleap/) Highest Rated [AutoRepair Cloud](https://www.capterra.com/p/147213/AutoRepair-Cloud/) [4.9 (163)](https://www.capterra.com/p/147213/AutoRepair-Cloud/reviews/) Starting price $59.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/147213/AutoRepair-Cloud/) [Autorox](https://www.capterra.com/p/184222/Autrorox/) [4.8 (63)](https://www.capterra.com/p/184222/Autrorox/reviews/) Starting price $899.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/184222/Autrorox/) [View all alternatives](https://www.capterra.com/p/10014845/Shopmanager/alternatives/) ## FAQs about Shopmanager Overview ### Which roles and teams benefit most from Shopmanager? Shopmanager is most used by retail managers, sales teams, business owners, and office administrators who need tighter control over daily store operations. Technical staff and fabricators rely on it to track jobs and inventory, while support coordinators use it to organize workflows, customer records, and order follow-through. Answer based on 14 reviews Overview ### What company size and industries is Shopmanager built for? Shopmanager is built for small automotive businesses, with 100% of reviewers from small companies and 86% in Automotive. It is aimed at window tint, PPF, wrap, detailing, aftermarket installation, tire and wheel, ceramic coating, and PDR shops, with smaller use in Legal Services and Retail at 7% each, often for auto repair. Answer based on 14 reviews Features and Usability ### What are the key features of Shopmanager? Shopmanager offers QuickBooks Integration, accounting, billing & invoicing, and invoice processing for financial tasks. It also includes CRM, client management, customer database, and customer history, plus appointment scheduling, employee scheduling, time tracking, work order management, inventory management, parts management, and reporting & analytics. Pricing ### How much does it cost and what fees or limitations are included? Shopmanager starts at $200 per month for the Basic plan after a free 30-day trial. Pro costs $275 monthly, Enterprise costs $350 monthly after the same trial, and Ultimate costs $500 monthly. Pricing is flat-rate, with each tier adding features like QuickBooks integration, multi-shop support, or priority live support. Integrations ### Which third-party tools and platforms does Shopmanager integrate with? Shopmanager integrates with Gmail, DejaVu X3, and Stripe Billing. Gmail supports email estimates and paid invoices, while DejaVu X3 and Stripe Billing extend billing and workflow connections. These integrations cover email and payment-related tasks through a small set of third-party tools. Answer based on 1 reviews Getting Started and Support ### What training and onboarding options does Shopmanager offer? Shopmanager provides in person training, live online sessions, and webinars. In person training supports direct, face-to-face instruction, live online sessions allow guided setup remotely, and webinars offer scheduled group learning with product information and process walkthroughs. Getting Started and Support ### What customer support options does Shopmanager offer? Shopmanager provides email/help desk, FAQ/forum, knowledge base, phone support, and chat. Support coverage is described through these channels only, with no reviewer feedback available here to judge response speed or helpfulness. Users can rely on the listed resources for troubleshooting, guidance, and direct contact. ## Features AI summary Based on 1,696 Auto Dealer reviews Capterra data shows that buyers of auto dealer software rank the following features as their top priorities: - **Reporting & Statistics** (**71%** of reviewers rated this feature as critical) - **Inventory Management** (**53%**) - **Customer Database** (**64%**) Shopmanager supports all three features that reviewers rate most important: **Reporting & Statistics**, **Inventory Management**, and **Customer Database**. Together, these capabilities help businesses track dealership performance, manage vehicle stock more effectively, and maintain accurate customer records, allowing teams to make informed decisions and deliver more consistent service. Inventory Management 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Track and manage inventory levels to maintain proper supply Customer Database 4.8 (12) 58.33% of 12 reviewers that rated this feature as important or highly important A collection of customer information such as contact details, demographics, previous interactions, etc. Third-Party Integrations 4.7 (7) 57.14% of 7 reviewers that rated this feature as important or highly important Set up connections to third-party platforms to improve business processes Customer History 4.5 (11) 54.55% of 11 reviewers that rated this feature as important or highly important Access previous interactions or concerns to maintain customer relationships Quotes/Estimates 4.9 (10) 50.00% of 10 reviewers that rated this feature as important or highly important Generate quotes or estimates for customers Work Order Management 4.7 (9) 33.33% of 9 reviewers that rated this feature as important or highly important Creating, assign, and track jobs and/or tasks for work orders Shopmanager 37 features ### All Features - Accounting: Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Appointment Management: Manage various aspects of appointments including booking, rescheduling, canceling - Appointment Scheduling: Schedule appointments via a calendar - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customer History: Access previous interactions or concerns to maintain customer relationships - Employee Scheduling: Assign working shifts or tasks to employees based on their availability - Estimating: Estimate expected cost based on various factors before a project begins - For Automotive Dealerships: For automotive/car dealerships - Inventory Management: Track and manage inventory levels to maintain proper supply - Inventory Tracking: Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items - Job Tracking: Track and visualize the status of an ongoing job and the time spent on tasks or projects - Labor Cost Reporting: Report on the allocation and distribution of labor costs across projects - Labor Rates: Track, manage, and standardize customer rates for services performed by technicians - Maintenance Scheduling: Schedule predetermined or ad hoc maintenance services and labor requests - Multi-Location: Manage and support multiple locations - Order Management: Manage and track customer orders for goods, investments, or any other purchases - Parts Management: Track parts inventory levels and manage re-stocking - Point of Sale (POS): Accept and process customer payments for products or services using hardware and software - Progress Tracking: Reporting on how each user, task or process has advanced since its initiation - Purchase Order Management: Create, send, and track purchase orders and their statuses - QuickBooks Integration: Integrates with QuickBooks - Quotes/Estimates: Generate quotes or estimates for customers - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Sales Reports: Reports specific to sales analysis for trends and strategies - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Time Tracking: Measure and track time including hours worked and paid time off (PTO) - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks - VIN Lookup: Search by a unique Vehicle Identification Number (VIN) to reveal a vehicle's features, specifications and history - Work Order Management: Creating, assign, and track jobs and/or tasks for work orders - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.6 (14) 4.6 Based on 14 reviews ## Pricing Value for money 5.0 (10) Free Trial [View pricing plan details](https://www.capterra.com/p/10014845/Shopmanager/pricing/) Basic $200.00 Flat Rate,Per Month It includes: - Workflows - Work Orders - Reports - User Levels - Invoicing - Labor Calculations - Payroll Calculations - Scheduling - Alerts & Reminders - Estimates - Inventory - Purchase Orders - SMS Text Pro $275.00 Flat Rate,Per Month It includes: - Quickbooks Integration - Workflows - User Levels - Reports - Work Orders - Invoicing - Labor Calculations - Payroll Calculations - Estimates - Scheduling - Inventory - Purchase Orders - SMS Text - Alerts & Reminders Enterprise $350.00 Flat Rate,One Time It includes: - Multiple Shops - Multiple Locations - Quickbooks Integration - Workflows - Work Orders - Reports - User Levels - Labor Calculations - Payroll Calculations - Alerts & Reminders - Inventory - Purchase Orders - Scheduling - Estimates - SMS Text - Invoicing Ultimate $500.00 Flat Rate,Per Month It includes: - Advanced Inventory Tracking - Custom Feature Request - Priority Support - Staff Training - Live Support - Workflows - Work Orders - Reports - User Levels - Labor Calculations - Payroll Calculations - Alerts & Reminders - Inventory - Purchase Orders - Quickbooks Integration Value for money 5.0 (10) 5.0 Based on 10 reviews ## Integrations [ Gmail](https://www.capterra.com/p/202338/Gmail/)[ Stripe Billing](https://www.capterra.com/p/178774/Stripe-Billing/)[ DejaVu X3](https://www.capterra.com/p/192492/DejaVu-X3/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (11) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (11) 5.0 Based on 11 reviews ## User reviews Overall rating 4.9 Based on 14 reviews Filter by rating 5(13) 4(0) 3(1) 2(0) 1(0) Mentioned topic Sorted by most recent BY Brian Y. Visa Consulting Specialist Legal Services ### "Following our inventory fleet in consulting." 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 9/10 February 13, 2026 Being a specialist, good transportation is central. I use this to manage our fleet. It has an average value-wise but the lead management tools require improvements. Pros The vehicle listing facility is excellent in keeping our consulting fleet in a clean inventory, which will enable us to easily monitor the details of all cars. Cons The management tools on the website are also very cumbersome when we have to update on the statuses within a short time and customer care is very slow in responding to us. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JB Juli B. Assistant to Everyone Automotive ### "Shopmanager Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 August 19, 2024 So far it seems that it will be a good tool once I know it more. Pros I'm just now learning the Shopmanager system. It seems a little complicated at first but makes sense the more you are in it. Cons There are some bugs that still need to be worked out, but the team is very helpful and assists us with any issues. Switched from [QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/) Quickbooks POS was not the system we needed for what we do. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. MD Michael D. Owner Automotive ### "Reviewing shop manager" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 19, 2024 Overall I like where it is heading and once the bugs are worked out it will be a great product. Pros I like that when everything is working it is pretty easy to use. Cons I wish it had a few more features to help the business, like hiding part numbers and real time number on what jobs make. Alternatives considered [Shopmonkey](https://www.capterra.com/p/169022/Shopmonkey/) Reasons for choosing Shopmanager Pricing was much better and customer service Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. RW Russell W. Sales manager Automotive ### "Shop manager app " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 16, 2024 Using shop manager has been great, customer support was helpful with the transition of our shop to the new manager app. Pros The customer service has been outstanding! Cons Just the transition of learning a new system Switched from [QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/) The ease of having everything in one place. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. CB Christine B. Office Manager Automotive ### "Offroad Addiction Office Manager" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 13, 2024 Shop manager is a new software and with new software's you have possible issues that need to be tweaked. Well, I have never met a team of guys that work tirelessly to make sure we are taken care of. I would easily recommend this software to any shop. Pros I like that the app allows us to access info for customers tickets basically anywhere. My techs can bring the info up on their phones and update to the sales counter. I also like that the system is easy to use not complicated at all. Cons There is one aspect I wish was working right now and that is the bill pay feature, I do know that the software is bringing updated daily and will soon be able to let me access the bill pay feature. \[sensitive content hidden\] do an amazing job helping us at a moment's notice and are always working hard to take care of any questions and concerns. Switched from [QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/) Did not offer the accessibility for our techs to be able to communicate to our sales department Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. LR Lane R. Fabricator Automotive ### "Like it but don’t love it" 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 5/10 August 12, 2024 It has been a nice system and if it could keep up with the amount of work we produce it would be a really good system. Pros I like how everything is stored in one system and easily accessible. Cons When in the system it will kick you out of a work order you are in and when trying to save notes or anything in a work order it will not save and make you write it all over again. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. JY Johnny Y. Technician Automotive ### "Always improving " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 December 18, 2023 Pros Shopmanager is getting to be one of the most complete CRMs out there for our industry. Even has payroll built in. Cons Its been a bit glitchy switching from pc to android to iphone at times. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. PC Paul C. General Manager Automotive ### "Modernized our tint business!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 December 14, 2023 I cannot imagine doing this business without Shop Manager. It really has allowed us to focus on the bigger picture of the business knowing the smaller details and daily management are all handled and accessible from anywhere. Pros Shopmanager allowed us to update several antiquated processes in our business. Giving us workorders, invoicing, customers and their history, products, staff, payroll and much more into one easy to use program. Cons We have been with Shopmanager since the beginning, so there were growing pains. Such as bugs, server issues and features not properly working after updates, however the team was always responsive when issues arose and communicated well whenever a fix might take more than just a few minutes. Switched from [QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/) We needed a software catered to our type of business instaed of trying to cater ourselves to the software. Quickbooks is great for the accounting but just way too complex for the daily management of this type of business. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. CF Clinton F. Sales Automotive ### "ShopManager Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 5, 2023 Pros It has really streamlined our customer intake and job tracking. Anyone in the company can take a look at the Job Board and know exactly what is going on at the shop or what is scheduled to come in. Cons Since we have been using ShopManager through out development there were small issues or functions that did not work initially but those have all been worked out as new updates have come out. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. FM FEDERICO M. SELF Automotive ### "GREAT PROGRAM" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 4, 2023 GREA..IT HAS BEEN EVOLVING SINCE WE STARTED USING Pros EVERYTHING YOU NEED IS THERE.CONTACTS PRICING Cons UPDATES AND THE FACT YOU HAVE TO REFRESH SO MUCH Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. [View all Reviews](https://www.capterra.com/p/10014845/Shopmanager/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.