# Shopmanager Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Shopmanager Software - reviews, pricing plans, popular comparisons to other Auto Dealer products and more.

Source: https://www.capterra.com/p/10014845/Shopmanager

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# 

 Shopmanager Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Shopmanager

## What is Shopmanager?

Shop Management Software specifically tailored for Window Tint, Paint Protection Film (PPF), Wrap, Detailing, Aftermarket Installation, Tire & Wheel, Ceramic Coating, and Paintless Dent Repair (PDR). ShopManagerApp empowers automotive businesses with a comprehensive cloud-based software, enhancing efficiency with streamlined job tracking, inventory management, product management, team management, and customer engagement. Benefit from intuitive work order creation, real-time monitoring, and seamless financial integration.

## What is Shopmanager used for?

[Auto Repair](https://www.capterra.com/auto-repair-software/)[Auto Dealer](https://www.capterra.com/auto-dealer-software/)

Top alternative

Featured

Overall rating

Based on 14 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$200

Flat Rate, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Shopmanager?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.ventureapps.com/&name=Shopmanager)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Shopmanager

4.9 (14)

VS.

[4.8 (743)](https://www.capterra.com/p/216500/Autoleap/reviews/)

Starting Price

$200

Flat Rate, Per Month

Starting Price

$179

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.6 (14)

Ease Of Use

4.7 (640)

Value For Money

5.0 (10)

Value For Money

4.7 (602)

Customer Service

5.0 (11)

Customer Service

4.9 (570)

## Shopmanager alternatives

[4.2 (261)](https://www.capterra.com/p/61551/NAPA-TRACS/reviews/)

Starting price

$109.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

81%

of reviewers

rated it above 4 stars

[4.4 (89)](https://www.capterra.com/p/121909/Shop-Boss-Pro/reviews/)

Starting price

$199.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

91%

of reviewers

rated it above 4 stars

[4.5 (1,135)](https://www.capterra.com/p/148516/Marketing-360/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

90%

of reviewers

rated it above 4 stars

[ARI](https://www.capterra.com/p/201737/ARI/)

[4.6 (640)](https://www.capterra.com/p/201737/ARI/reviews/)

Starting price

$39.99

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/201737/ARI/)

[View all alternatives](https://www.capterra.com/p/10014845/Shopmanager/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Customer Database

4.8 (12)

58.33% of 12 reviewers that rated this feature as important or highly important

A collection of customer information such as contact details, demographics, previous interactions, etc.

Customer History

4.5 (11)

54.55% of 11 reviewers that rated this feature as important or highly important

Access previous interactions or concerns to maintain customer relationships

Quotes/Estimates

4.9 (10)

50.00% of 10 reviewers that rated this feature as important or highly important

Generate quotes or estimates for customers

Work Order Management

4.7 (9)

33.33% of 9 reviewers that rated this feature as important or highly important

Creating, assign, and track jobs and/or tasks for work orders

Third-Party Integrations

4.7 (7)

57.14% of 7 reviewers that rated this feature as important or highly important

Set up connections to third-party platforms to improve business processes

Billing & Invoicing

4.3 (6)

50.00% of 6 reviewers that rated this feature as important or highly important

Create, manage, and send invoices or bills to customers

Shopmanager 37 features

Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Manage various aspects of appointments including booking, rescheduling, canceling

Schedule appointments via a calendar

Create, manage, and send invoices or bills to customers

Manage and track all internal and external communication conducted via calls, email, text, or chat

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

A collection of customer information such as contact details, demographics, previous interactions, etc.

Access previous interactions or concerns to maintain customer relationships

Assign working shifts or tasks to employees based on their availability

Estimate expected cost based on various factors before a project begins

For automotive/car dealerships

Track and manage inventory levels to maintain proper supply

Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items

Track and visualize the status of an ongoing job and the time spent on tasks or projects

Report on the allocation and distribution of labor costs across projects

Track, manage, and standardize customer rates for services performed by technicians

Schedule predetermined or ad hoc maintenance services and labor requests

Manage and support multiple locations

Manage and track customer orders for goods, investments, or any other purchases

Track parts inventory levels and manage re-stocking

Accept and process customer payments for products or services using hardware and software

Reporting on how each user, task or process has advanced since its initiation

Create, send, and track purchase orders and their statuses

Integrates with QuickBooks

Generate quotes or estimates for customers

Timed notification for any upcoming task, deadline, appointment, or activity

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Reports specific to sales analysis for trends and strategies

Set up connections to third-party platforms to improve business processes

Measure and track time including hours worked and paid time off (PTO)

Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks

Search by a unique Vehicle Identification Number (VIN) to reveal a vehicle's features, specifications and history

Creating, assign, and track jobs and/or tasks for work orders

Create, design and manage workflows for repetitive tasks

Get Advice

We can help you find the software with the features you need.

Features

4.6 (14)

4.6

Based on 14 reviews

## Pricing

Value for money

5.0 (10)

Free Trial

[View pricing plan details](https://www.capterra.com/p/10014845/Shopmanager/pricing/)

Basic

$200.00

Flat Rate,Per Month

It includes:

-   Workflows
-   Work Orders
-   Reports
-   User Levels
-   Invoicing
-   Labor Calculations
-   Payroll Calculations
-   Scheduling
-   Alerts & Reminders
-   Estimates
-   Inventory
-   Purchase Orders
-   SMS Text

Pro

$275.00

Flat Rate,Per Month

It includes:

-   Quickbooks Integration
-   Workflows
-   User Levels
-   Reports
-   Work Orders
-   Invoicing
-   Labor Calculations
-   Payroll Calculations
-   Estimates
-   Scheduling
-   Inventory
-   Purchase Orders
-   SMS Text
-   Alerts & Reminders

Enterprise

$350.00

Flat Rate,One Time

It includes:

-   Multiple Shops
-   Multiple Locations
-   Quickbooks Integration
-   Workflows
-   Work Orders
-   Reports
-   User Levels
-   Labor Calculations
-   Payroll Calculations
-   Alerts & Reminders
-   Inventory
-   Purchase Orders
-   Scheduling
-   Estimates
-   SMS Text
-   Invoicing

Ultimate

$500.00

Flat Rate,Per Month

It includes:

-   Advanced Inventory Tracking
-   Custom Feature Request
-   Priority Support
-   Staff Training
-   Live Support
-   Workflows
-   Work Orders
-   Reports
-   User Levels
-   Labor Calculations
-   Payroll Calculations
-   Alerts & Reminders
-   Inventory
-   Purchase Orders
-   Quickbooks Integration

Value for money

5.0 (10)

5.0

Based on 10 reviews

## Integrations

[

Gmail](https://www.capterra.com/p/202338/Gmail/)[

Stripe Billing](https://www.capterra.com/p/178774/Stripe-Billing/)[

DejaVu X3](https://www.capterra.com/p/192492/DejaVu-X3/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

5.0 (11)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

5.0 (11)

5.0

Based on 11 reviews

## User reviews

Overall rating

4.9

Based on 14 reviews

Filter by rating

5(13)

4(0)

3(1)

2(0)

1(0)

Mentioned topic

Sorted by most recent

BY

Brian Y.

Visa Consulting Specialist

Legal Services

### "Following our inventory fleet in consulting."

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

9/10

February 13, 2026

Being a specialist, good transportation is central. I use this to manage our fleet. It has an average value-wise but the lead management tools require improvements.

Pros

The vehicle listing facility is excellent in keeping our consulting fleet in a clean inventory, which will enable us to easily monitor the details of all cars.

Cons

The management tools on the website are also very cumbersome when we have to update on the statuses within a short time and customer care is very slow in responding to us.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JB

Juli B.

Assistant to Everyone

Automotive

### "Shopmanager Review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

August 19, 2024

So far it seems that it will be a good tool once I know it more.

Pros

I'm just now learning the Shopmanager system. It seems a little complicated at first but makes sense the more you are in it.

Cons

There are some bugs that still need to be worked out, but the team is very helpful and assists us with any issues.

Switched from

[QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/)

Quickbooks POS was not the system we needed for what we do.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MD

Michael D.

Owner

Automotive

### "Reviewing shop manager"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 19, 2024

Overall I like where it is heading and once the bugs are worked out it will be a great product.

Pros

I like that when everything is working it is pretty easy to use.

Cons

I wish it had a few more features to help the business, like hiding part numbers and real time number on what jobs make.

Switched from

[QuickBooks Desktop](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/)

wanted something more professional on the Sales Orders

Alternatives considered

[Shopmonkey](https://www.capterra.com/p/169022/Shopmonkey/)

Reasons for choosing Shopmanager

Pricing was much better and customer service

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

RW

Russell W.

Sales manager

Automotive

### "Shop manager app "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 16, 2024

Using shop manager has been great, customer support was helpful with the transition of our shop to the new manager app.

Pros

The customer service has been outstanding!

Cons

Just the transition of learning a new system

Switched from

[QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/)

The ease of having everything in one place.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

CB

Christine B.

Office Manager

Automotive

### "Offroad Addiction Office Manager"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 13, 2024

Shop manager is a new software and with new software's you have possible issues that need to be tweaked. Well, I have never met a team of guys that work tirelessly to make sure we are taken care of. I would easily recommend this software to any shop.

Pros

I like that the app allows us to access info for customers tickets basically anywhere. My techs can bring the info up on their phones and update to the sales counter. I also like that the system is easy to use not complicated at all.

Cons

There is one aspect I wish was working right now and that is the bill pay feature, I do know that the software is bringing updated daily and will soon be able to let me access the bill pay feature. \[sensitive content hidden\] do an amazing job helping us at a moment's notice and are always working hard to take care of any questions and concerns.

Switched from

[QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/)

Did not offer the accessibility for our techs to be able to communicate to our sales department

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

LR

Lane R.

Fabricator

Automotive

### "Like it but don’t love it"

3.0

Overall Rating

3.0

3.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

5/10

August 12, 2024

It has been a nice system and if it could keep up with the amount of work we produce it would be a really good system.

Pros

I like how everything is stored in one system and easily accessible.

Cons

When in the system it will kick you out of a work order you are in and when trying to save notes or anything in a work order it will not save and make you write it all over again.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JY

Johnny Y.

Technician

Automotive

### "Always improving "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

December 18, 2023

Pros

Shopmanager is getting to be one of the most complete CRMs out there for our industry. Even has payroll built in.

Cons

Its been a bit glitchy switching from pc to android to iphone at times.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

PC

Paul C.

General Manager

Automotive

### "Modernized our tint business!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

December 14, 2023

I cannot imagine doing this business without Shop Manager. It really has allowed us to focus on the bigger picture of the business knowing the smaller details and daily management are all handled and accessible from anywhere.

Pros

Shopmanager allowed us to update several antiquated processes in our business. Giving us workorders, invoicing, customers and their history, products, staff, payroll and much more into one easy to use program.

Cons

We have been with Shopmanager since the beginning, so there were growing pains. Such as bugs, server issues and features not properly working after updates, however the team was always responsive when issues arose and communicated well whenever a fix might take more than just a few minutes.

Switched from

[QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/)

We needed a software catered to our type of business instaed of trying to cater ourselves to the software. Quickbooks is great for the accounting but just way too complex for the daily management of this type of business.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

CF

Clinton F.

Sales

Automotive

### "ShopManager Review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 5, 2023

Pros

It has really streamlined our customer intake and job tracking. Anyone in the company can take a look at the Job Board and know exactly what is going on at the shop or what is scheduled to come in.

Cons

Since we have been using ShopManager through out development there were small issues or functions that did not work initially but those have all been worked out as new updates have come out.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

FM

FEDERICO M.

SELF

Automotive

### "GREAT PROGRAM"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 4, 2023

GREA..IT HAS BEEN EVOLVING SINCE WE STARTED USING

Pros

EVERYTHING YOU NEED IS THERE.CONTACTS PRICING

Cons

UPDATES AND THE FACT YOU HAVE TO REFRESH SO MUCH

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/10014845/Shopmanager/reviews/)

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Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)