# Loop Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Loop Software - reviews, pricing plans, popular comparisons to other Delivery Management products and more. Source: https://www.capterra.com/p/10014948/Loop --- # Loop Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Loop ## What is Loop? Loop's cloud-based delivery management platform provides businesses with route optimization, driver management, live tracking, ePODs, and more. Allow your business to have one centralized hub to visualise all statuses on orders and drivers. Use our effective route planning and route optimisation algorithms to provide your business with cost and time savings. Monitor delivery progress throughout the day and provide drivers with efficient routes and ways to capture proof of deliveries and more ## What is Loop used for? [Delivery Management](https://www.capterra.com/delivery-management-software/)[Logistics](https://www.capterra.com/logistics-software/)[Fleet Management](https://www.capterra.com/fleet-management-software/) Top alternative Featured Overall rating Based on 10 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price ZAR1750 Flat Rate, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Loop?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.loop.co.za&name=Loop) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Loop 4.7 (10) VS. [4.7 (361)](https://www.capterra.com/p/131389/Elite-EXTRA/reviews/) Starting Price ZAR1750 Flat Rate, Per Month Starting Price $24 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.5 (10) Ease Of Use 4.5 (361) Value For Money 4.6 (10) Value For Money 4.6 (326) Customer Service 4.7 (10) Customer Service 4.8 (346) ## Loop alternatives [4.5 (1,687)](https://www.capterra.com/p/138669/Motive/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars [4.7 (55)](https://www.capterra.com/p/202055/eLogii/reviews/) Starting price $575.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars Highest Rated [5.0 (20)](https://www.capterra.com/p/204166/Cigo/reviews/) Starting price $299.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.8 (105)](https://www.capterra.com/p/210604/Spoke/reviews/) Starting price $200.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/10014948/Loop/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Mobile Access 4.4 (7) 100.00% of 7 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Delivery Tracking 5.0 (6) 100.00% of 6 reviewers that rated this feature as important or highly important Track item deliveries through dispatch notifications, status and location tracking, and ETA updates Live Driver Tracking 5.0 (6) 100.00% of 6 reviewers that rated this feature as important or highly important Track driver locations on a map in real time Proof of Delivery 5.0 (6) 100.00% of 6 reviewers that rated this feature as important or highly important Capture photos, signatures, customer IDs, GPS coordinates or other information to act as proof of delivery Routing 4.7 (6) 100.00% of 6 reviewers that rated this feature as important or highly important Plan daily routes to optimize employee scheduling and provide directions Route Optimization 4.8 (5) 100.00% of 5 reviewers that rated this feature as important or highly important Finding the most optimal routes for drivers based on various factors and constraints Loop 44 features Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems System alerts about the need to escalate an issue or request Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Automatically create schedules based on business needs or employee availability and qualifications Scan barcodes to ensure accurate pricing and label tracking A collection of customer information such as contact details, demographics, previous interactions, etc. Track item deliveries through dispatch notifications, status and location tracking, and ETA updates Manage sending personnel and resources to a site as needed Generate estimated arrival times for drivers to keep back office or customers informed Track all personnel who operate company vehicles Digitally sign online documents Track employee schedules, availability, and performance across projects and tasks Intended to be used by courier services Serves restaurants Virtual perimeter for a real-world geographic area Visualize locations on a map System to support the positioning, navigation, and timing (PNT) measurements of an object or individual Track driver locations on a map in real time Identify the physical location of an individual, asset, device, etc. Access software remotely via mobile devices Notifications via mobile devices Capture signatures via mobile devices Entering, storing, and transmitting electronic and/or online orders, tests and other services for all types of industries Manage and track customer orders for goods, investments, or any other purchases Track orders throughout the fulfillment process A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Reporting on how each user, task or process has advanced since its initiation Capture photos, signatures, customer IDs, GPS coordinates or other information to act as proof of delivery Receive data and information in real time Active monitoring of systems, applications, or networks Notifications that are delivered to users as soon as an event occurs Receive system updates as soon as any changes are made Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Track past routes to better plan and optimize repeat trips Finding the most optimal routes for drivers based on various factors and constraints Plan daily routes to optimize employee scheduling and provide directions Plan availability and assign specific time slots for tasks and resources Send messages via SMS Gauge satisfaction and receive information for improvement and success Track and manage the scheduling of tasks Set up connections to third-party platforms to improve business processes Get Advice We can help you find the software with the features you need. Features 4.3 (10) 4.3 Based on 10 reviews ## Pricing Value for money 4.6 (10) Free Trial [View pricing plan details](https://www.capterra.com/p/10014948/Loop/pricing/) Startup ZAR1,750 Flat Rate,Per Month It includes: - 500 tasks - unlimited users - dispatch control center - API access - Distance Route Optimisation - Driver App - Proof of Delivery - Support - additional tasks (R3.50 per task) - SMS notifications (20c per SMS) Core ZAR4,500 Flat Rate,Per Month It includes: - Start plan inclusive - 1500 tasks - unlimited users - Geofencing - Standard Reporting - Exception Management - Additional tasks (R3.00 per task) - Driver Payment wallet (10c per task) Professional ZAR7,500 Flat Rate,One Time It includes: - Core plan inclusive - 3000 tasks - SLA route optimisation - Actual vs Planned Distance - Geometry of Trips - Professional Reporting - Onboarding support - Dedicated account manager - Additional tasks (R2.50 per task) - Driver Payment wallet (10c per task) Enterprise ZAR7,501 Flat Rate,One Time It includes: - Professional plan inclusive - 10000+ tasks - Custom Reporting - Dedicated solutions engineer - Priority support Value for money 4.6 (10) 4.6 Based on 10 reviews ## Integrations [ Shopify](https://www.capterra.com/p/83891/Shopify/)[ HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[ Xero](https://www.capterra.com/p/120109/Xero/)[ WooCommerce](https://www.capterra.com/p/225601/WooCommerce/)[ Salesforce Platform](https://www.capterra.com/p/268338/App-Cloud/)[ SYSPRO](https://www.capterra.com/p/6963/SYSPRO-ERP/)[ Flowgear](https://www.capterra.com/p/201876/Flowgear/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.7 (10) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.7 (10) 4.7 Based on 10 reviews ## User reviews Overall rating 4.7 Based on 10 reviews Filter by rating 5(7) 4(3) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent AU Anonymous User President Mental Health Care ### "Review of Loop" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 7/10 April 7, 2026 Experience is new, but I still like OneNote better. This is a childish platform that does not seem as professional as one note Pros I like that it is web based and includes task options to manager a project and hold a team accountable. It is easy to use for 1:1s. Cons I find one note easier to use than loop, being web based comes with struggles to access sometimes via airplane mode while traveling. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AU Anonymous User Support Lead Computer Software ### "Super Loop" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 September 19, 2025 Loop enables us to integrate seamlessly with our e-commerce platform, and the integration makes it convenient for managing customer expectations by notifying them when their deliveries are on the way. Pros I liked the ability to add multiple distribution points and to seamlessly onboard drivers and administrators. The ability to get drivers to deliver multiple parcels in an optimized route is a value for money in managing our deliveries. Cons Sometimes it was difficult to get in touch with the support team, but that was quickly resolved by contacting our account manager. Alternatives considered [Breeze](https://www.capterra.com/p/135832/Breeze/) Reasons for choosing Loop Cost was a factor, and the integration was more than convenient. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. TA Thierry A. Learning and development Manager Hospitality ### "Thierry review " 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 June 20, 2025 Whenever i do ask something ,i am getting the feedback quickly in a reasonable timeline which is quite confident . Pros The speed of service is very important ,also my contact person is \[sensitive content hidden\] and i can say she is very reliable and competent . Cons Some time the tech team take too much time to revert back i do like kind of understand themselves .. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MV Meagan V. Customer and Logistics Coordinator Furniture ### "Dependable and efficient delivery experience" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 26, 2025 5 stars! If there was another star we would add it. What sets this app apart is the consistency in quality and the prompt customer service when we’ve had questions. Highly recommended if you're looking for a dependable and efficient delivery experience! Pros Our customers can track their order and know exactly where it is and when it will arrive. Review from a customer "This is such a wonderful innovation and great for security. And we didn’t need to take a whole day off work waiting for its arrival." The interface is user-friendly, and we also appreciate the fact that Loop works out the best route for our driver when he has multiple stops in the day. We are able to create an address book with all our regular customer address and contact telephone details saved. This has saved us so much time! Cons Our experience has been only positive, and the Loop team are always quick to respond if we have a problem or a question. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KB KACEY B. OWNER Food & Beverages ### "PLETT & MELKBOS DELIVERIES " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 15, 2025 Loop is a fantastic platform, however, I believe the loop team is where the magic comes from. My experience with \[sensitive content hidden\] has been nothing short of excellent!! They allow me to focus on growing my business. The perfect solution for any company looking to streamline their services. Pros EASY TO USE. SIMPLE TO UNDERSTAND AND HASSLE FREE Cons Nothing has really come up as a con for me. From the beginning, the loop team has been ready to help at every turn. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KV Kayla v. Office Manager Packaging and Containers ### "Loop Review " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 May 6, 2025 Great- would recommend anyone to use Loop. Pros Support from the Loop team is great. Overall seamless experience. Cons Minor system glitches- but the team is more than willing to assist and sort out any problems. Switched from [Detrack](https://www.capterra.com/p/188592/Detrack/) Loop is more cost effective. Support from Loop team is also very effective. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. FJ feris j. National sales manager Consumer Goods ### "The loop is one of great app" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 11, 2025 very good experience and it make my job very easy to find out on what i need from my drivers. Pros The photo are very good and it saw the right time Cons just when the network is very poor it just load without picking up Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. WM Whitney M. Shipping and Logistics Supervisor Consumer Electronics ### "Loop is the greatest option if you want the safest and best delivery results for your customers." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 26, 2025 Since working with Loop for four years, I have been able to multitask and complete a lot of other tasks while the drivers are out on the road, and I am able to see them until they return to the office without having to ask them how far they are. I am really thankful that I work with them. Additionally, drivers can use the app to mark their deliveries and take pictures as proof of delivery, which they save on the system in case you need proof of delivery later. Pros Loop is very helpful in determining who you assigned deliveries to and what you give to the driver on the day. And it updates the customers about their deliveries estimated time. The app has maps that show you the route the driver took while making deliveries and how long he is expected to be on the road. The loop is truly incredible and makes things very simple. Cons They are always on the roll and have very helpful stuff. They always come up to the top with quick assistance when you have questions. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CT Chandre Tamia N. Marketing and Media Food & Beverages ### "My Review of Loop" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 19, 2025 I would say Loop is a simple and enjoyable system to use. It has helped me to become familiar with each drivers route and has given me a better understanding on how the logistic side operates. Pros I love that I can track where a driver is at an exact moment and see who they have delivered to already. Cons The thing I least like about Loop is that I can not download Tax Invoices from Loop that are over 30 Days. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. TK Tyron K. Manager Logistics and Supply Chain ### "Route Optimization Solution" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 18, 2024 You will not be disappointed with Loops' customer service. Their ability to listen to customer input and make it a reality in the software is unmatched. Loop is always developing and improving their system, making customers feel like they are getting the best route optimization software possible. Pros Positives about Loop: Reduced driver knowledge risk, reduced kilometers travelled, reduced fuel consumption, better driver communication, fleet and POD management. This can all be achieved by installing the Loop app onto a driver's handheld device. The management consol is easy to use and users have a lot more information for fleet management at their fingertips. Cons There is not a lot to dislike about Loop. The initial introduction of Loop can be difficult when changing the business process but was worth it in the end. Reasons for choosing Loop The specific need was directly met by Loop. There are no other software companies that I have experienced that can adapt to and fill the specific gap we had in our distribtution segment of the business. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)