# Automatic Chat Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Automatic Chat Software - reviews, pricing plans, popular comparisons to other Chatbot products and more. Source: https://www.capterra.com/p/10015058/Automatic-Chat --- # Automatic Chat Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. 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[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Automatic Chat ## What is Automatic Chat? Automatic Chat is the leading conversational AI platform for creating custom AI Chatbots trained on your data! No programming knowledge required. Train on PDFs, Website URLs, .txt files, Youtube Links, Notion Documents, custom Q&A, Google Docs, or track your data with Live Spreadsheet Tracking, Collect emails, get user insights on what they want, and have the AI increase your average order value by recommending and upselling products the customer wouldn't have otherwise found! When users have questions that have already been answered by the FAQ, no more precious time will be spent answering questions, or unempathetically redirecting them to read an article on your help center, the AI will instead respond as a human would, empathetically and helpfully. And If the AI doesn't understand? It is self-aware enough to hand it off to a human and collect email information so that a real human can reach out and help resolve the ticket. ## What is Automatic Chat used for? [Chatbot](https://www.capterra.com/chatbot-software/)[Conversational AI Platform](https://www.capterra.com/conversational-ai-platform-software/)[Artificial Intelligence](https://www.capterra.com/artificial-intelligence-software/) Top alternative Featured Overall rating Based on 2 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $9 Flat Rate, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Automatic Chat?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://automatic.chat&name=Automatic Chat) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Automatic Chat 5.0 (2) VS. [5.0 (10)](https://www.capterra.com/p/10016583/CoSupport-AI/#reviews) Starting Price $9 Flat Rate, Per Month Starting Price $99 Per Feature, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (2) Ease Of Use 4.9 (352) Value For Money 5.0 (2) Value For Money 4.9 (310) Customer Service 5.0 (2) Customer Service 4.9 (290) ## Automatic Chat alternatives [4.6 (66)](https://www.capterra.com/p/166420/ChatBot/reviews/) Starting price $50.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [ChatGPT](https://www.capterra.com/p/10009334/ChatGPT/) [4.4 (352)](https://www.capterra.com/p/10009334/ChatGPT/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10009334/ChatGPT/) [Chatbase](https://www.capterra.com/p/10012414/Chatbase/) [4.3 (73)](https://www.capterra.com/p/10012414/Chatbase/reviews/) Starting price $19.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10012414/Chatbase/) [Botsonic](https://www.capterra.com/p/10016782/Botsonic/) [4.8 (80)](https://www.capterra.com/p/10016782/Botsonic/reviews/) Starting price $16.67 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10016782/Botsonic/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Automated Responses 5.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Automatic reply functionality for incoming messages Code-free Development 5.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Assemble applications and bots from pre-made building blocks without having to write software code or knowing a programming language Customer Support 5.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Provide online support for your customers through live chat or help desk functionality Natural Language Processing 5.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Process and analyze human language in text or audio form Transcripts/Chat History 5.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important View messages sent by both parties during the chat conversation Chatbot 5.0 (1) 200.00% of 1 reviewers that rated this feature as important or highly important AI-based platform which conducts a conversation via auditory or textual methods Automatic Chat 21 features Software program that continuously adjusts its behavior based on observed data Automatic reply functionality for incoming messages AI-based platform which conducts a conversation via auditory or textual methods Assemble applications and bots from pre-made building blocks without having to write software code or knowing a programming language Interprets what a user is doing based on context and helps guide them through the process. Provide online support for your customers through live chat or help desk functionality Add customized logos and colors to align with company branding Import and export data to and from software applications Used as a promotional or demonstration tool in sales and marketing presentations Helps understand a user's intentions/actions Identify different languages Enable businesses to implement machine learning algorithms on business data such as sales and revenue Manage and support multiple languages Allows users to manage data from a number of sources Process and analyze human language in text or audio form Existing bot models for AI-based tools commonly used for auditory and textual conversation methods See options for potential search queries within the system Receive data and information in real time View and track pertinent metrics to find patterns and gain insights from data Search and filter data across systems to locate required information by entering keywords or certain criteria View messages sent by both parties during the chat conversation Get Advice We can help you find the software with the features you need. Features 5.0 (2) 5.0 Based on 2 reviews ## Pricing Value for money 5.0 (2) Free Trial Free Version Basic (Yearly) $9.00 Flat Rate,Per Month Standard (Yearly) $29.00 Flat Rate,Per Month Premium (Yearly) $99.00 Flat Rate,Per Month Business (Yearly) $349.00 Flat Rate,Per Month Enterprise (Yearly) $699.00 Flat Rate,Per Month Value for money 5.0 (2) 5.0 Based on 2 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (2) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (2) 5.0 Based on 2 reviews ## User reviews Overall rating 5.0 Based on 2 reviews Filter by rating 5(2) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent TW Tom W. Head of MyViewpoint Financial Services ### "Book a call and see for yourself. It is that good. " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 1, 2024 Surprisingly amazing considering what I'd been quoted by other firms. I expected this to be a watered down product that wouldn't be able to do what it can. What we got was a platform that enabled us to create an incredibly powerful tool that our staff and clients will utilise for support needs 24/7. This was done from a standing start in under three months. My recommendation to anyone looking at this sort of tech should book a call and see it in action for yourself. You will be impressed I assure you. Pros It's a simple, intuitive platform that helps you create genuinely incredible bots, all powered by the latest language models. From the first meeting with the Automatic Chat team, I knew I was in good hands. They'd built a small scale demo, showed me how they built that, and then what it would cost to run. It all felt too good to be true, but it genuinely is incredible. Haseab is on call for any help you may need, and is super helpful if you run into issues. Cons Cannot think of any that come to mind at all. Alternatives considered [GPT-4](https://www.capterra.com/p/10009335/GPT-4/) Reasons for choosing Automatic Chat our own GPT wasn't feasible for our clients to access, and two other firms quoted £40,000 for a bot that I built singlehandedly using Automatic.chat for $50/month Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AU Anonymous User Founder Information Technology and Services ### "The Best AI Chatbot Platform I've Ever Used." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 4, 2024 10/10. Would highly recommend to anyone in the market interested in integrating the latest technologies into their services. Pros \- Took me 2 minutes to make a fully functional AI chatbot for my website - Customer support responds to all my emails very quickly - Easy to use interface - Easy to install on my website Cons \- Needs more integrations. Wish I could connect it to WhatsApp to respond to my customers on there. Alternatives considered [Chatbase](https://www.capterra.com/p/10012414/Chatbase/) Reasons for choosing Automatic Chat Product was far superior. Customer support was excellent. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)