# HeyGen Pricing 2026 | Capterra > Learn more about HeyGen pricing plans including starting price, free versions and trials. Source: https://www.capterra.com/p/10015133/HeyGen/pricing --- # Pricing for HeyGen [4.7 (314)](https://www.capterra.com/p/10015133/HeyGen/reviews/) Write a Review! ## [HeyGen](https://www.capterra.com/p/10015133/HeyGen/) has **4** pricing plans - No free trial - Yes, has free version **Credit Card Required:** Not provided by vendor ### Free $0 Free plan includes: - 1 Free Credits - 1-min Max Duration - 1 Seat - 1 Instant Avatars - 120+ Public Avatars ### Creator $24 **Pricing Model:** Per User **Payment Frequency:** Per Month Creator plan includes: - Everything in Free + - Total 15 Credits / Month - 5-min Max Duration per Video - 1 Seat - 3 Instant Avatars ### Business $72 **Pricing Model:** Other **Payment Frequency:** Per Month Business plan includes: - Everything in Creator + - Total 30 Credits / Month - 20-min Max Duration per Video - 3 Seat - 3 Instant Avatars ### Enterprise Contact Vendor for Pricing Enterprise plan includes: - Everything in Business + - Large usage up to unlimited videos - Custom number of seats - Studio Avatar as Paid Add-on - SSO (SAML) ## Popular alternatives to [HeyGen](https://www.capterra.com/p/10015133/HeyGen/) Looking to learn more about Machine Learning software similar to HeyGen? 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Value For Money[4.4(314)](https://www.capterra.com/p/10015133/HeyGen/reviews/) Pros Cons [Read All 314 Reviews](https://www.capterra.com/p/10015133/HeyGen/reviews/) Read Full Reviews Below Verified Reviewer CEO Hospital & Health Care, 51-200 employees Used the software for: 6-12 months ** Overall Rating 1.0 ** Ease of Use 4.0 Customer Service 1.0 Features 3.0 Value for Money 1.0 Reviewer Source Source: Capterra May 6, 2026 "No Customer Support - I've been a paying customer since they first started, and lost my entire account. " **Overall:** Hopefully they'll be responsive to these complaints and I can change my review, but as far as I can tell, it was a terrible, terrible experience, horrible. All of these AI companies have so much control that you can't do anything about it if they just decide to wipe out your account, and no customer service whatsoever. I believe these AI companies are running out of storage space, and instead of telling you, they're just wiping out your accounts, and you really can't do anything about it. **Pros:** As an early adopter, the software worked well until it just stopped and stole or deleted all of my assets. **Cons:** Absolutely no customer service, no way to complain, no way to get a human being. Absolutely nothing I can do. Not only did I pay for months at a premium, but then I paid for an annual account and was charged twice and cannot get customer service and lost my entire account and all of my videos Verified Reviewer CEO Hospital & Health Care, 51-200 employees Used the software for: 6-12 months ** Overall Rating 1.0 ** Ease of Use 4.0 Customer Service 1.0 Features 3.0 Value for Money 1.0 Reviewer Source Source: Capterra May 6, 2026 "No Customer Support - I've been a paying customer since they first started, and lost my entire account. " **Overall:** Hopefully they'll be responsive to these complaints and I can change my review, but as far as I can tell, it was a terrible, terrible experience, horrible. All of these AI companies have so much control that you can't do anything about it if they just decide to wipe out your account, and no customer service whatsoever. I believe these AI companies are running out of storage space, and instead of telling you, they're just wiping out your accounts, and you really can't do anything about it. **Pros:** As an early adopter, the software worked well until it just stopped and stole or deleted all of my assets. **Cons:** Absolutely no customer service, no way to complain, no way to get a human being. Absolutely nothing I can do. Not only did I pay for months at a premium, but then I paid for an annual account and was charged twice and cannot get customer service and lost my entire account and all of my videos [Read All 314 Reviews](https://www.capterra.com/p/10015133/HeyGen/reviews/) ## How should I be thinking about software pricing? [ Be an Informed Buyer: Understanding the True Cost of Business Software It's not just you-budgeting for business software is complicated. We're here to break it down. ](https://www.capterra.com/resources/business-software-cost/)