# Page 4 | HeyGen Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 4 - Is HeyGen the right Text-To-Speech solution for you? Explore 312 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/10015133/HeyGen/reviews

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HeyGen

4.7 (312)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 4 - Reviews of HeyGen

## Showing most helpful reviews

Showing 76-100 of 312 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Juan Carlos G.  
CCO  
Marketing and Advertising  
Used the software for: I used a free trial

### "Awesomeness"

March 13, 2024

5.0

Pros

As I am only in day 2, the overall appeal was obvious, being able to generate videos fluently in several languages is just awesome.

Cons

Haven't found one yet, but maybe a little bit more natural language is needed.

Review Source

VR

Verified Reviewer  
Founder  
E-Learning  
Used the software for: I used a free trial

### "From complete beginner to published video in 2 hours"

January 28, 2024

5.0

Pros

What-you-see-is-what-you-get. I have an instant play/replay functionality to test out the changes right there in the browser window. And I don't need to have a powerful computer or video equipment or even knowledge of video editing to get started!

Cons

Nothing to complain about.. it's amazing.

Review Source

SF

Serena F.  
Language teacher  
E-Learning  
Used the software for: I used a free trial

### "Great and intutitive head-speaking video creator"

March 4, 2024

5.0

My experience so far has been short as I am right now testing the results of the trial.

Pros

The result in making human images speak is very natural, not having the typical awkward movement and feature that many other AI of this type have.

Cons

The limitations of voices according to age.

Review Source

JY

Jonathan Y.  
CEO  
Management Consulting  
Used the software for: Less than 6 months

### "Very good Product. "

January 24, 2024

5.0

Cool product, I will defiantly use it and explore it more.

Pros

Easy to set up Easy and simple to use Perfect solution for online course creation - no need for exhausting recording hours anymore

Cons

I am not sure that long online course is affordable under the current cost. The credit system is not affordable for heavy users. If you are a heavy creator, then you will run out of credit fast. It's best to use an unlimited usage under the monthly/annual license fee

Review Source

oR

olga R.  
no  
Accounting  
Used the software for: I used a free trial

### "I like everything, convenient and easy"

February 5, 2024

5.0

while I'm learning how to create videos, I want a cheaper tariff

Pros

HeyGen is the best neural network for generating a digital avatar. There is no such quality anywhere. I will use it and recommend it to my friends! Develop!

Cons

there is no negative feedback, I like everything

Review Source

Sergio Alessio Marco R.  
No Company, stop asking  
Computer & Network Security  
Used the software for: I used a free trial

### "A great idea, a good AI Generator"

February 14, 2024

4.0

Initially I had some trouble.. but after a few tests (and following their suggestion instead to try by myself :D ) HeyGen seems working very well

Pros

It seems to be really easy, I'm testing and I'm happy with the results

Cons

Maybe there are still just a few Non American avatars or speaker codes

Review Source

RI

Rhona I.  
Crafting Coach  
Arts and Crafts  
Used the software for: I used a free trial

### "I love HeyGen!"

March 3, 2024

5.0

My overall experience was great as mentioned above. I would highly recommend this product.

Pros

I'm a Coach & Content creator. HeyGen is tremendously helpful in my line of business. Most times I do not have time to record videos for my courses & Facebook Groups. I updated my Avatar and Script in HeyGen, within a few minutes my video was ready to download. HeyGen is a Life-Saver!

Cons

I love HeyGen, there's no cons for me so far.

Review Source

CN

Charlotte N.  
Brand Marketing Executive  
Marketing and Advertising  
Used the software for: I used a free trial

### "Hey Gen is the new cool"

March 3, 2024

4.0

Awesome experience with Hey Gen. Would highly recommend it, bar the higher price.

Pros

Loved how intuitive Hey Gen is :) Easy to use, lots of options.

Cons

The price of Hey Gen is a little expensive for markets that do not use the Dollar.

Review Source

VR

Verified Reviewer  
Founder  
E-Learning  
Used the software for: Less than 6 months

### "Great tool, easy to use. "

January 22, 2024

5.0

Heygen is a really an excellent option. I have also tried VEED and a few years ago I produced videos with Revive. they are all great tools for me as beginner. I am planning to get to know to HeyGen better to use it for my own company

Pros

Heygen's friendly webinars, the service oriented price model and the quality of the produced videos

Cons

I have struggled to use my own avatar to creat a video and I gave up in the end

Review Source

MW

Marco W.  
Marketing  
Education Management  
Used the software for: I used a free trial

### "First Trial"

February 28, 2024

5.0

Pros

After checking different tools the warm welcome vide by the \[sensitive content hidden\] himself, the intuitve dashboard and the short time to get things up and running made HeyGen to an optimal source for our use case. Thanks a lot!

Cons

nothing to mention here. Taking in consideration that we needed a historic picture to be animated as a trial, HeyGen managed a perfect fit even though its toolbox is not meant to be for this purpose.

Review Source

HEM

Hope Elizabeth M.  
President  
Research  
Used the software for: Less than 6 months

### "Game Changer for Transmitting Content - Bring Text to Life with this Highly Customizable, Powerful Tool"

February 4, 2024

5.0

If you are using your own photo with a background, the AI may interpret the background as the avatar, and it will move along with the avatar. Can likely be fixed in photoshop, but that adds more time. Just be aware. There's also a bit of a learning curve with the software, but that's always the case. Minimal learning curve if you have some experience with AI video generation software. I played around with other vendors before settling on HeyGen.

Pros

It is highly customizable. You can use your own avatars, create avatars from photos, etc. I also like the mouth movement. The movement on some other avatars is very unnatural. HeyGen scores high on the naturalness of the movement, but can always improve.

Cons

The voices are limited, but you can easily import voices from 3d party clients.

Switched from

[Synthesia](https://www.capterra.com/p/198045/Enact/)[D-ID](https://www.capterra.com/p/239341/Reenactment-Suite/)

More customizable options. Very easy to create your own avatar, and can do so from a photo.

Review Source

EG

Estelle G.  
Content Creator  
Health, Wellness and Fitness  
Used the software for: I used a free trial

### "A Novices First Time"

February 28, 2024

5.0

Overall, I'm impressed with the quality of the output. And the support was excellent.

Pros

I found it very easy to use - and the final product was very impressive.

Cons

Not enough free credits! I'd like to play more before committing to the paid version.

Review Source

CF

Carlos F.  
CEO and Co-Founder  
Education Management  
Used the software for: Less than 6 months

### "OUTSTANDING "

March 19, 2024

5.0

This software is changing the game! I recommend it to everyone!

Pros

The video that translated the audio to another language <dubbing> while preserving the original audio is impressive.

Cons

The price is too high. Additionally, humans should be able to correct some errors that AI makes when translating.

Reason for choosing HeyGen

I can translate videos <dubbing> keeping the same original voice in another language.

Review Source

LP

Luiz P.  
CEO  
Alternative Medicine  
Used the software for: Less than 6 months

### " Excellence in Video Generation and Voice Cloning Technology"

February 13, 2024

5.0

Pros

The product not only meets but exceeds expectations, especially in the domain of voice cloning. From my perspective, the quality of the voice cloning technology is unparalleled, making it a standout choice in the competitive market. The lip synchronization feature, although not perfect, is impressively effective, showcasing its capabilities even in the Instant Avatar plan.

Cons

The investment in this product is significant, with its pricing positioned on the higher end of the spectrum. However, the value it delivers, in my view, is well-matched to its cost, particularly when compared to alternatives that fall short in quality. A minor hiccup I've encountered is the occasional voice fluctuation, where the avatar adopts an unusual accent via the text-to-speech functionality. This aspect, though a slight drawback, is something I am keenly working to overcome, exploring various strategies to enhance the overall experience.

Review Source

CH

Cody H.  
Director of Visual Media  
Real Estate  
Used the software for: Less than 6 months

### "Mind Blowing"

April 3, 2024

5.0

Pros

It's incredible to see how the AI learns the speech and mannerisms of our models. I love that they include an ethical consent requirement before creating the avatars.

Cons

While the technology is super impressive, it does take some fine tuning with the script to get the avatar to sound natural.

Review Source

Thiago L.  
Owner  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Scammers and disloyal to their customers"

March 7, 2024

1.0

Pros

I love how their are disloyal to their customers. Really great how they mistreat you.

Cons

For me, they are scammers. If I could, I would give a 0 star rating... Look, this was the situation: First of all, I canceled my subscription inside the platform last month and they charged me again anyway, but it doesn't stop there. Into my account history I have paid for 4 months for a 15 minute credit. Actually, 3 monthly payments paid, with the exception of this one (march 2024) now that I'm asking for cancellation and refund. By my calculations (and by the calculation of anyone who knows how to add), this is the equivalent of 45 minutes of credits for video generation. My total video generation history was exactly 9 credits, equivalent to 9 minutes. Where the hell did the other 36 minutes go? Totally scammers

Review Source

FC

Frank C.  
Head of team  
Broadcast Media  
Used the software for: I used a free trial

### "HOLA FM - Radio station on Fuerteventura"

March 31, 2024

4.0

I plan to use it to create the daily weather forecast and present it to our radio listeners on Facebook. But as a freelancer, it's too cost-intensive in the long run. I'll have to wait until it's cheaper.

Pros

It was easy to use. It worked well for me.

Cons

I would have liked to have had more time to test the product for my needs. That means more credits.

Review Source

MM

Marcelo M.  
CEO  
Financial Services  
Used the software for: I used a free trial

### "Excellent AI development"

January 24, 2024

5.0

very satisfying, I recommend to users with doubt about using or not

Pros

Quality and fidelity to real image, voice and gesture.

Cons

Still have some little bugs on voice. one time the video started with my voice then at the end added a german accent

Review Source

BT

Bruno T.  
Marketing Assistant  
Security and Investigations  
Used the software for: I used a free trial

### "Heygen is an amazing!"

March 15, 2024

5.0

I was thoroughly impressed with my experience using this tool. I highly recommend it!

Pros

It's completely new and innovative, offering a level of convenience and efficiency that is unparalleled. Heygen is set to revolutionize the way speakers and educators around the globe deliver their content.

Cons

Slight adjustments may be needed, particularly regarding the naturalness of speech, due to the platform being a new technology. However, considering the incredible potential of this tool, these adjustments are easily manageable and do not detract from the excellent experience provided by the platform

Review Source

VR

Verified Reviewer  
Entrepreneur  
Retail  
Used the software for: I used a free trial

### "Interesting experience"

February 23, 2024

5.0

Pros

Clear and simple interface that is similar to graphic and video programs

Cons

Video create after submitting so it\`s difficult to predict avatar\`s movements

Review Source

GM

Gladstone M.  
Marketing Agency  
Online Media  
Used the software for: I used a free trial

### "HeyGen: A Reliable and User-Friendly Information Hub"

February 2, 2024

5.0

Pros

"I appreciate HeyGen's ability to provide quick and accurate information on a wide range of topics. The platform's responsiveness and versatility make it a valuable tool for obtaining reliable and helpful insights. The user-friendly interface and prompt assistance contribute to a positive and efficient user experience. HeyGen has proven to be a valuable resource for accessing information and assistance with various queries.

Cons

I must say, I don't have any particular dislikes about HeyGen. I find it consistently reliable and user-friendly. Keep up the great work!

Review Source

Allan F.  
Marketing Director  
Financial Services  
Used the software for: Less than 6 months

### "I am amazed"

March 21, 2024

5.0

Pros

Seeing what is possible now with AI is just mind blowing !

Cons

Not having ZAPIER access from the first paying plan. I understand not from the FREE plan, but at least once you pay ...

Switched from

[Synthesia](https://www.capterra.com/p/198045/Enact/)

Heygen far more complete, more affordable and easier to deal with about eventual content moderation once you explain your use case.

Review Source

CC

Cora C.  
Owner  
Music  
Used the software for: 6-12 months

### "Easy for a tech idiot like me!"

March 15, 2024

5.0

Excellent! I've come back to it after my initial use, and am still impressed.

Pros

I love that I can take a photo of a long-dead composer and make it seem as though they are telling me their story in person! I am not tech-y, and it was very easy for me to figure out how to use every step along the way. Very well-designed process and an excellent product!

Cons

I wish that I could edit previous videos made on the site without having to start over and pay more credit.

Review Source

JE

John E.  
Training and Safety Steward  
Environmental Services  
Used the software for: I used a free trial

### "Free Trial met expectations"

February 15, 2024

4.0

In the brief time I have played with it, with the functionality it would have for me as a user, I can absolutely see the potential to make quality training and marketing videos for a lot less money than hiring a specialty firm to do it for us.

Pros

The pricing, while I think is a little expensive, is on par with its competitors and actually enough cheaper with better functionality to warrant the cost. I am researching for a potential purchase. It has risen to the top. Now to convince the Finance Dept.

Cons

The avatars speech patterns were awkward at times, compared to the competitors, but the hand gesturing and facial movements and expressions made up for it.

Review Source

DR

Daniel R.  
cto  
Animation  
Used the software for: Less than 6 months

### "Great use of AI Video"

March 26, 2024

5.0

I love this product hope everyone likes it too.

Pros

Is really fast and easy yo use, anyone with an idea can execute it.

Cons

It may get better at an onboarding tutorial so is easier to start.

Review Source

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