--- title: "Project Broadcast Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Project Broadcast the right SMS Marketing solution for you? Explore 650 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/10015149/Project-Broadcast/reviews/" page_type: "reviews" language: "en" --- Project Broadcast 4.9 (650) [View alternatives](https://www.capterra.com/p/10015149/Project-Broadcast/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated August 20th, 2026 # Reviews of Project Broadcast Ease of use 4.5 Customer Service 4.8 ## Pros and Cons in Reviews BW Brenda W Independent Pampered Chef ConsultantConsumer Goods, Self-employedUsed the software for: Less than 6 months. “PB allows me schedule posts in advance for my business like message blasts, follow up messages and assists with keeping me in compliance with messaging laws.“ December 12, 2024 TL Tiffany L Beauty ConsultantCosmetics, Self-employedUsed the software for: Less than 6 months. “I was using a different service for the past couple of months & I had a separate number, but I couldnt see or control the messages being sent nor could I text people back from that number.“ November 4, 2024 SN Sabrina N DirectorMarketing and Advertising, 10,001+ employeesUsed the software for: 6-12 months. “I also love how it can be scheduled so it dont matter what time I'm working I can get things done. When I've had issues I contacted them and they were adament on helping me out and trying to resolve the issue.“ March 14, 2026 KT Karen T Independent Sales DirectorRetail, Self-employedUsed the software for: Less than 6 months. “I used a different provider before and it came to my attention that about half weren’t actually receiving my texts, so while PB is more expensive that what I was paying before, at least texts are getting into hands.“ September 15, 2024 SN Sabrina N DirectorMarketing and Advertising, 10,001+ employeesUsed the software for: 6-12 months. “I like how they have many options to make sending out bulk messages to my customers easier.“ March 14, 2026 LS Leanna S Independent ConsultantConsumer Goods, 51 - 200 employeesUsed the software for: More than 2 years. “I don’t like that I cannot like/heart texts from customers just to confirm I received it without using another text. “ January 15, 2025 LS Lauren S Owner of social Selling BusinessHealth, Wellness and Fitness, Self-employedUsed the software for: Less than 6 months. “Great app to use for networking and connecting with leads Which allows me to let my business run on auto pilot and work on other things!“ November 10, 2024 PH Pamela H Independent ConsultantInformation Services, Self-employedUsed the software for: Less than 6 months. “Sometimes my scheduled posts take longer than predicted to send, and on occasion was delivered late.“ October 18, 2024 ## Showing most helpful reviews Showing 1-25 of 650 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Cleta C. Independent Sales Director Cosmetics Used the software for: 2+ years ### "Every business person with a team needs this tool!" March 12, 2024 5.0 I am satisfied with the services and would recommend to others. Pros Easy to use and easy to customize. Especially compared to other similar services I have used in the past. Cons Having to buy credits so often when I run out during the month. Switched from [EZ Texting](https://www.capterra.com/p/145848/Ez-Texting/) Because it had a user friendly app and the virtual assistant I use recommended it. Review Source ED Elizabeth D. Director Retail Used the software for: Less than 6 months ### "PB for the win!" February 14, 2025 5.0 I’ve tried several mass texting platforms in the last 15 years, PB is hands down above the rest for ease and rapid communications. Pros Seamless connections; first class customer service. Since using PB I have doubled the conversations with my customers! Cons No issues at all. Truly even coming from another platform the support was awesome. Alternatives considered [Skipio](https://www.capterra.com/p/174028/Skipio/) Reason for choosing Project Broadcast Value, effectiveness and availability of customer support if needed. Switched from [VipeCloud](https://www.capterra.com/p/178044/VipeCloud/) Quality of features- ability to sync contacts. Review Source AM Anna M. Sales and Marketing Manager Staffing and Recruiting Used the software for: 1-2 years ### "The Features of Project Broadcast are Remarkable" August 11, 2026 5.0 My overall experience with Project Broadcast is exceptional. Project Broadcast is friendly and powerful. Pros With Project Broadcast, we always get value for money because it has friendly and dependable features. The customization options of this marketing solution are exceptional. Cons So far so good, Project Broadcast has always been a game-changer. I have zero complaints about Project Broadcast. Review Source NB Nicole B. Owner Consumer Goods Used the software for: 1-2 years ### "I'm being held hostage over credits" April 5, 2025 1.0 Pros Mass texting, that's about it. It has some good features but doesn't make up for the HUGE CON Cons You can never pause your account or downgrade or you lose all your credits. So I could catch up in about 3 months but they want my $22 a month so bad that they're holding me hostage so I don't lose over 9k credits I have. Have to keep paying every month or you lose them. This is literally THEFT. Review Source SJ Susanne J. Independent Beauty Consultant Cosmetics Used the software for: Less than 6 months ### "A great value" August 18, 2026 5.0 I love the ease of not having to send out 50 individual text messages to customers and have more time to work my business. Pros The versatility of different options. The training videos are well done and easy to follow. The value of what is received is fantastic! They also give your credits for completing firsts for each section. Cons When I first started it had to be approved and it was denied severals times due to the way it was worded. The PB teams worked to fix the issue and I was approved. Review Source KL Katelyn L. Distributor Cosmetics Used the software for: Less than 6 months ### "Project broadcast review " March 17, 2025 5.0 Overall it’s been very positive! Much cheaper than my old system and much more user friendly Pros Easy to use, and lots of training info for when you start out. I also like that it has texting, and email in one so I can pay for just one service. Also love the schedule feature for texting! Cons It doesn’t have a shipping system integrated or connect with square. My old system imported my orders from square invoices, and allowed me to buy a shipping label. Then it automatically sent the tracking info to the customer via text. Switched from [ShoutOUT](https://www.capterra.com/p/190142/ShoutOUT/) Their prices were want too high, and no customer service or tutorials on how to use their system. I just had to figure it all out Review Source TC Traci C. Independent Beauty Consultant Cosmetics Used the software for: Less than 6 months ### "User Friendly for the Busy Girl" February 23, 2025 5.0 I just switched over to PB from another similar company. PB is much more user friendly and easy to use. I use the app as well as the website on my laptop. Both simplify communication with my clients. Pros I love that PB is user friendly. Everything is at your fingertips and is easy to figure out. If you aren't sure how to do something you can easily find the instructions on how to do it. Cons I go through the credits too quickly. That isn't a problem with PB, it's a problem with me using it so much because I love it. Switched from [Skipio](https://www.capterra.com/p/174028/Skipio/) I have friends who use PB and they raved about the ease of use. I had trouble with Skipio doing what I wanted it to do. Review Source JP Jessica P. Owner Health, Wellness and Fitness Used the software for: Less than 6 months ### "Happy with everything " March 20, 2025 5.0 10/10 Set up was a breeze making communication with customers simple and keeping my real phone number safe from strangers. Pros How easy it is to create broadcasts, landing pages, campaigns, drips, etc. Cons I haven’t found anything I’m not happy with yet. Switched from [Shout](https://www.capterra.com/p/100739/Shout/) I was never crazy about their set up. Confusing to use and the price just kept getting more and more expensive with less and less features available in the price range. Review Source KW Kate W. Owner Cosmetics Used the software for: Less than 6 months ### "Love it so far." December 18, 2024 5.0 so far so good. I've been using it for a month. I've recommended it to 3 other women in the same business so far. Pros Scheduling texts, especially on holidays. It makes it so easy and I don't have to think about it day of. I love that it helps me keep all of the customers messages in one app as opposed to taking over my text messages. -Probably my most favorite part actually. Cons I would love to be able to react to a comment with an emoji, like I can do with a regular text message. (Hold on the message and have a few options to react to it...heart, laugh, question mark...things like that.) Alternatives considered [Skipio](https://www.capterra.com/p/174028/Skipio/) Reason for choosing Project Broadcast Talked to others who used both and PB seemed to align more with my needs Review Source alessandro N. admin Commercial Real Estate Used the software for: Less than 6 months ### "project b review" July 14, 2026 5.0 Pros very simpl to use for sending autoprogrammed messagess to clients and automatically answer them through key words Cons not good supported in italy and europe in general. high cost of management (fix and variable cost). only english speaking assistance Review Source AR Anna R. volunteer coordinator Entertainment Used the software for: Less than 6 months ### "PB for volunteer organization" March 31, 2025 5.0 thumbs up. I love the fact that I can see who has looked at the trackable links Pros saves me a lot of time to send my texts out to our members. and I can categorize them as needed. I also like the AI portion. to make my texts friendlier. Cons the set up is sometime difficult to manage. Like if I tag someone, it doesn't seem easy to untag them, if I've made a mistake. but overall, I figure it out. Review Source LS Leanna S. Independent Consultant Consumer Goods Used the software for: 2+ years ### "Grateful for PB" January 15, 2025 5.0 It has allowed my small, part-time business to be manageable. Pros It allows me to provide the best customer care by being able to schedule texts. Cons I don’t like that I cannot like/heart texts from customers just to confirm I received it without using another text. I also don’t like that I cannot receive/send more than 1 pic at a time. Review Source KR Kim R. Independent beauty consultant Cosmetics Used the software for: Less than 6 months ### "Easy to use" March 1, 2025 5.0 Great! Responses are quick and I am enjoying this system! Pros The ease in which you can use the system. I am not a systems person but this works! Cons Maybe more training videos to explain processes. Review Source KL Kristie L. Owner Retail Used the software for: Less than 6 months ### "Great product! Highly recommend to any business owner looking to stay in touch with their customer base. " February 27, 2025 5.0 Pros It is a user-friendly interface with great access to training. The ability to include pictures, links and really customize. Your messaging is so important and this product does it all. The sky is the limit? Cons Nothing as of yet. I’ve been using it for two months now and seeing the difference with my client engagement. Review Source RT Rachel T. Owner Cosmetics Used the software for: Less than 6 months ### "Project Broadcast is a must have!" April 21, 2025 5.0 Project Broadcast is a super simple time saver! A must have for my business! My favorite is creating messages for my customers, then scheduling them to send whenever I want! Pros Project Broadcast is easy to use and even offers free training for their more advanced features. I love how i can schedule messages, it saves me so much time! Cons I wish there was an in between tier between 'pay as you' and the base subscription. Even as is. I think the price is fair. Review Source LC Lori C. Self Consumer Goods Used the software for: Less than 6 months ### "Easy to use" April 9, 2025 5.0 I’ve loved it so far. Easy to use. Great training. Pros It is easy to use. I like that I can add images to each message and add links. The landing pages are really easy to use and edit. Cons I wish I could see who has clicked on links in messages. Review Source LS Leanne S. Future Executive Sales Director Cosmetics Used the software for: Less than 6 months ### "Highly Satisfied!" March 3, 2025 5.0 Highly satisfied! I would like recommend Project Broadcast! Pros It’s a timesaver for my business & my team & customers love the professionalism. Cons It took me a bit to get adjusted to something new-but customer service was very helpful. Review Source KG Kaileigh G. Fitness and Nutrition Coach Health, Wellness and Fitness Used the software for: Less than 6 months ### "Love Project Broadcast!" February 21, 2025 5.0 Pros How it helps me create systems and streamline my business. Cons The platform is a little confusing to use at first. Review Source BW Brenda W. Independent Pampered Chef Consultant Consumer Goods Used the software for: Less than 6 months ### "App Well Worth Investing In " December 12, 2024 5.0 I've been using PB for a few weeks and so far it's lead to more engagement with potential customers. Pros PB allows me schedule posts in advance for my business like message blasts, follow up messages and assists with keeping me in compliance with messaging laws. I have no need to get an additional phone for my business thru my mobile carrier and keeps my private number private. Plus I never miss a business call or message. Cons I'm a hands-on learner so it's taken me a while to get the hang of the different features of the app. I want to be PB ninja so I'm not going to let that be a barrier to success. Review Source CP Carlie P. Network marketer Consumer Services Used the software for: Less than 6 months ### "Recommend to my downlines " January 8, 2025 4.0 Great so far. Helping with my customer check ins Pros Super useful for communicating with a large list of customers. I like that we can use it for texting too. Cons The app layout could maybe be easier/more user friendly. And the work flows. Review Source AF April F. Pampered Chef Consultant Retail Used the software for: Less than 6 months ### "Introducing my new virtual assistant!! " March 12, 2025 5.0 It truly has been a blessing. It’s like having my own assistant to help me run my new side hustle! LOVING it!! Pros It saves me ALOT of time in communicating to all my party guests and hosts! I LOVE that I can schedule everything ahead of time and not think about it again! Cons I haven’t discovered any yet! I have nothing but positive things to say. Review Source KL Krista L. Independent Beauty Consultant Cosmetics Used the software for: Less than 6 months ### "Great for streamlining communication" March 21, 2025 5.0 It’s been good. I’m sending weekly-ish broadcasts to my customer base and have gotten some engagement with several. Pros I like the training, ease of use, and reasonable cost. Cons Just the learning curve of technology. I’ve been able to find answers to all of my questions, however. Review Source CT Chelsey T. Young Living Brand Partner Health, Wellness and Fitness Used the software for: Less than 6 months ### "Simplified my systems! " December 10, 2024 5.0 It’s has made my business communication so streamlined and removed so much stress from my systems. Pros Scheduling personalized communication! I love how I can mass broadcast information, but there are tools to help me keep it personal to each member of my team. Cons There a bit of a learning curve, but it’s slowly becoming more familiar. Review Source ENW Elaine Nadya W. Promotet Health, Wellness and Fitness Used the software for: Less than 6 months ### "Project broadcast review " December 22, 2024 5.0 It’s been really good the training and support are great Pros Text blast I was able to get 3 sales almost immediately after sent out with people, I haven’t talked to you in years Cons Uploading contacts was hard for me to get right especially using tags Review Source AR Amber R. Owner CEO Health, Wellness and Fitness Used the software for: Less than 6 months ### "New user review" January 15, 2025 5.0 GREAT so far, loving the new option to email! Thanks for adding that in Pros takes care of un-subscribe automatically Cons sometimes misses a person that has un-subscribed - not sure if there is a window that it takes for someone to be fully un-subscribed from the system. If so, would love to know how long that process takes if not immediate. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.