# Page 2 | Project Broadcast Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is Project Broadcast the right SMS Marketing solution for you? Explore 647 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/10015149/Project-Broadcast/reviews --- Project Broadcast 4.9 (647) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated June 3rd, 2026 # Page 2 - Reviews of Project Broadcast ## Showing most helpful reviews Showing 26-50 of 647 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use SM Stacy M. Independent consultant Consumer Goods Used the software for: Less than 6 months ### "Great business tool" November 11, 2025 5.0 My overall experience has been excellent I’ve used it daily since joining and it is made messaging my customers a lot easier and smoother and has saved me a ton of time. Pros Project Broadcast is so easy to use. I was able to upload all my contacts and start sending messages immediately. Cons At first it was difficult to understand the credits and trying to figure out which package I needed but once I went through the tutorials I was able to understand a lot more Review Source EW Erin W. Scentsy independent consultant Consumer Goods Used the software for: 2+ years ### "Project broadcast- the bomb. Com" May 6, 2025 5.0 Project Broadcast has been great for keeping in touch with my team and my customers Pros I love that I can message my customers all at once about certain promotions or sales. It helps me stay in touch with my team as well, and I love that you can customize it and add the person’s name to messages so it feels more personal. Cons It is kind of hard to figure out, but if you play around with it, anyone can learn it Review Source TLP Terri Lee P. Owner Marketing and Advertising Used the software for: Less than 6 months ### "Thanks for making life easier." December 18, 2025 5.0 Very easy set up and training on how to use it. I can at anytime easily figure out what I need to do by watching the tutorials. Pros I love the ease of sending out messages to my entire team with one simple set up. I also love that there is an app for my phone so I can do it on the fly. Cons I have not really found any cons with project Broadcast. Simple to use and make my life way easier as I am super busy. Review Source IR Irina R. solo Food Production Used the software for: Less than 6 months ### "Staying Connected Made Simple with Project Broadcast" October 24, 2025 5.0 As the owner of Sourdough Circle Micro-Bakery, I’ve found Project Broadcast incredibly helpful for staying connected with my customers. It makes it so easy to send bulk SMS announcements, share updates, and keep everyone informed — all while using a real phone number that customers can reply to directly. It’s a convenient, time-saving tool that helps small businesses communicate personally and professionally. I highly recommend it to any small business looking to streamline customer communication! ~ Irina, Sourdough Circle Micro-Bakery Pros I love how easy it is to communicate with all my customers at once using bulk SMS, while still keeping a real phone number that they can reply to directly. It saves time, keeps my business organized, and makes customer interactions feel personal and professional. Cons I currently use the Pay-As-You-Go version, and so far I haven’t encountered any issues. I plan to upgrade to the next plan soon. Review Source LS Leanna S. Independent Consultant Consumer Goods Used the software for: 2+ years ### "Grateful for PB" January 15, 2025 5.0 It has allowed my small, part-time business to be manageable. Pros It allows me to provide the best customer care by being able to schedule texts. Cons I don’t like that I cannot like/heart texts from customers just to confirm I received it without using another text. I also don’t like that I cannot receive/send more than 1 pic at a time. Review Source LD Lisa D. Mary Kay Sales Director Cosmetics Used the software for: Less than 6 months ### "Amazing Works" April 16, 2025 5.0 My overall experience is amazing! I love the on time information and precise wording that sounds professional Pros I love that it is up to date and right in time with all the information my groups need. It fills in the blanks for me! Thanks so much Cons There is not one thing so far that I dislike with this program Review Source DM Deanna M. Holistic Health and Wellness Influencer Health, Wellness and Fitness Used the software for: Less than 6 months ### "Life-saver and time-saver!" October 15, 2025 5.0 Pros I love how simple it is to create a message and communicate effectively with my customers! Love the customization options also! Cons There isn’t anything I don't like!. Review Source AG Andrea G. Infidelity Coach Mental Health Care Used the software for: Less than 6 months ### "Excited for the future with Project Broadcast" December 9, 2025 5.0 It's been easy to get started. I didn't have a text service before and I'm excited to integrate one into my small business to help grow and reach more people. Pros It's user friendly and easy to access everything in one space. AIVA is also very helpful when I get lost on how to set something up correctly. Cons I'm not very tech savvy and there are some confusing aspects to integrating between other platforms, but the AIVA feature is very helpful. Review Source CH Carmen H. Consultant Director Online Media Used the software for: Less than 6 months ### "Project Broadcast Is a Time-Saver " November 2, 2025 5.0 I had a great first experience with Project Broadcast that helped me to send a campaign out to many customers--saving valuable time! Pros I like the ability to send messages out with a few clicks of a button. This feature was a huge time saver for me. Cons It is challenging to learn, but Project Broadcast has lots of quick training videos to help each step of the way. Review Source AZ Angie Z. Owner Food & Beverages Used the software for: Less than 6 months ### "SMALL BUSINESS MUST HAVE " February 14, 2025 5.0 Fantastic! Very easy for small businesses to manage clientele! Pros The Simplicity of using the program and the availability of training to help utilize all of their features. It is broken apart into small sections and it makes it very manageable to understand and learn!! Cons Another cost with another monthly subscription. However it is definitely worth the cost!! Review Source AF Amy F. Manager Biotechnology Used the software for: Less than 6 months ### "Project Broadcast is great for networking business, it just takes a time to "school" yourself on it." December 5, 2024 5.0 Overall I would say my experience with Project Broadcast has been great. It's a bit complicated to utilize at first until you play around with it and get familiar. It has so many great features and I'm excited to learn them all and use them to grow my business. Pros All the features and add ins that you can customize and save as templates for saving time later when communicating the same message over and over again. Cons The fact that you can't add a contact with just an email account. If you don't have a phone number you can't save a contact. Sometimes my prospects will only give me an email address. I want to have all my prospects saved in one application and now I can't. Review Source DC Donna C. Owner Cosmetics Used the software for: 6-12 months ### "Great for Keeping Contacts Grouped" March 9, 2025 5.0 My overall experience has been very positive. Pros I like that it makes contacting everyone with the same message easy and I like that I can send groups. Cons There is definitely a learning curve and I feel like Im not using it to it's fullest potential. Review Source SV Sonya V. Advisor Cosmetics Used the software for: Less than 6 months ### "Love this new business tool!" April 4, 2025 5.0 I’ve love PB from day one. So easy to use and be time efficient with this system. Pros The training videos are so easy to follow making getting started a breeze. The time this has given me back is incredible not to mention the extra income! Cons I haven’t found anything to dislike about PB Review Source BW Brenda W. Independent Pampered Chef Consultant Consumer Goods Used the software for: Less than 6 months ### "App Well Worth Investing In " December 12, 2024 5.0 I've been using PB for a few weeks and so far it's lead to more engagement with potential customers. Pros PB allows me schedule posts in advance for my business like message blasts, follow up messages and assists with keeping me in compliance with messaging laws. I have no need to get an additional phone for my business thru my mobile carrier and keeps my private number private. Plus I never miss a business call or message. Cons I'm a hands-on learner so it's taken me a while to get the hang of the different features of the app. I want to be PB ninja so I'm not going to let that be a barrier to success. Review Source SS Sharon S. Independent Sales Director Cosmetics Used the software for: Less than 6 months ### "Easy and Helpful Business Tool" December 11, 2024 5.0 I am highly pleased with the featured and ease of use that Project Broadcast affords. Pros The ease of setting and forgetting. The automation feature is gold for my business! Cons It did not seem intuitive to navigate at first, but the tutorials they sent were very helpful! Review Source KL Kristie L. Owner Retail Used the software for: Less than 6 months ### "Great product! Highly recommend to any business owner looking to stay in touch with their customer base. " February 27, 2025 5.0 Pros It is a user-friendly interface with great access to training. The ability to include pictures, links and really customize. Your messaging is so important and this product does it all. The sky is the limit? Cons Nothing as of yet. I’ve been using it for two months now and seeing the difference with my client engagement. Review Source JH Jessica H. Director Legal Services Used the software for: Less than 6 months ### "Good review" March 31, 2025 5.0 It has been great. I have people to help with it, which adds to the goodness of it. Pros How many responses you get back from the prospects. Cons I like the whole set up of it. It was a little hard to understand. Review Source RD Rachel D. Advance Leader Marketing and Advertising Used the software for: Less than 6 months ### "Helpful for my business " April 2, 2025 5.0 Once I learned how to use it effectively, it’s been super helpful for my business and in helping me set god boundaries. Pros It has many tools that are useful for my business. Cons There’s a steep learning curve for it to be effective. Review Source CT Chelsey T. Young Living Brand Partner Health, Wellness and Fitness Used the software for: Less than 6 months ### "Simplified my systems! " December 10, 2024 5.0 It’s has made my business communication so streamlined and removed so much stress from my systems. Pros Scheduling personalized communication! I love how I can mass broadcast information, but there are tools to help me keep it personal to each member of my team. Cons There a bit of a learning curve, but it’s slowly becoming more familiar. Review Source KH KAREN H. owner Marketing and Advertising Used the software for: Less than 6 months ### "first time review" March 14, 2025 5.0 I'm fairly new at project broadcast, and I haven't used it much. I'm still learning. Its been a great tool so far. Pros Ease of sending many messages at once and being able to schedule them is a plus. Cons no cons yet to say. being that I've not used this enough Switched from [SocialPilot](https://www.capterra.com/p/144332/SocialPilot/) it was social fox, which wasnt an option. glitches and cost was what i understood to be the problem from my leadership Review Source KH Karen H. Owner Health, Wellness and Fitness Used the software for: Less than 6 months ### "PB - easy to learn and profit from in business" February 14, 2025 5.0 It has been great. I was able to get a reorder for my business with minutes of sending my first message. Pros Project Broadcast is easy to learn and use! It saves so much time when giving my customer base good customer service. Cons I do have trouble finding features like “traceable links” but I can just take a look at the training available to refresh my memory. Review Source SS Stacey S. Pampered Chef Director Retail Used the software for: Less than 6 months ### "This is my go to forCustomer care" March 25, 2025 5.0 So far my overall experience is positive. I have been connecting with customers and being able to give great customer care which is very helpful. Pros What I love most is how I’m able to connect to my customers easily. Cons I’m still learning so it’s hard to say. I was lucky enough to have one of my consultants on my team. Help me set it up I am a very visual person so it was a little hard for me to get through the written end of setting things up. Review Source LC Lori C. Self Consumer Goods Used the software for: Less than 6 months ### "Easy to use" April 9, 2025 5.0 I’ve loved it so far. Easy to use. Great training. Pros It is easy to use. I like that I can add images to each message and add links. The landing pages are really easy to use and edit. Cons I wish I could see who has clicked on links in messages. Review Source BB Bianca B. Scentsy Consultant Consumer Goods Used the software for: 1-2 years ### "Simple, Personal Mass Texting" March 1, 2024 5.0 Once I learned the basics, I was able to send multiple text messages, track who was clicking on my website and the resulting sales more than cover the cost of the app Pros The ability to draft a single text that is personalized to all my contacts in minutes. I earn credits by taking courses to teach me how to get the most out of the app Cons How long it takes to learn all the aspects of the program. I spent days taking different courses to learn the basics of sending text messages. Some people would give up before discovering the benefits Reason for choosing Project Broadcast I did not consider any other alternative products Review Source VR Verified Reviewer Sales Wholesale Used the software for: Less than 6 months ### "PB is great! " January 10, 2025 5.0 Pros Its so easy. Makes its easoer to work when your busy with your every day life Cons Nothing. I like it just the way it is it is perfect Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.