# Page 7 | Project Broadcast Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 7 - Is Project Broadcast the right SMS Marketing solution for you? Explore 647 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/10015149/Project-Broadcast/reviews --- Project Broadcast 4.9 (647) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 7 - Reviews of Project Broadcast ## Showing most helpful reviews Showing 151-175 of 647 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use CD Cyn D. Independent Beauty Consultant Marketing and Advertising Used the software for: Less than 6 months ### "Great application" July 6, 2024 4.0 User friendly, great application & overall delightful Pros Automatic messages Tags Contact information Grammar helper Cons Sent messages aren’t seen with all other messages Alternatives considered [RingCentral Video](https://www.capterra.com/p/124580/RingCentral-Meetings/) Reason for choosing Project Broadcast I chose Project Broadcast because of the pricing options. Review Source TT Teresa T. Director - Independent Consultant Consumer Goods Used the software for: Less than 6 months ### "Project Broadcast for the WIN!! " July 5, 2024 5.0 I use PB to do follow ups - birthday messages - and chat with people. I can get bundle codes from those farther ahead of me who have done the work and created the campaigns - then tweak them to my own. It is saving me a TON of time! Pros I like that they give tutorials on all the different things you can do. It is step by step to help you get set up and give helps along the way! Cons I don't know that I can think of any cons. I know i don't use everything available - but that is definitely not a con. Review Source TM Teresa M. Business Leader Consumer Goods Used the software for: 6-12 months ### "I really love the customer service that is provided. They are extremely quick on responses to emails." July 25, 2024 5.0 Pros I like the ease of creating messages to send out. I love the customer service. Cons There is nothing that I do not like about project broadcast. Review Source TT Tiffany T. Market Partner Consumer Goods Used the software for: 2+ years ### "Perfect no matter the industry!" May 11, 2024 4.0 I’ve been a customer of PB for over 4 years and it has been one of the best decisions I’ve made to add to my business operations. Once you get all of the tags, campaigns and such set up it practically works for you! Pros I love being able to add tags to each of my customers names so that I can keep track of who buys what. This is great for when we have a sale on that specific item. I also love being able to schedule messages. I can remind customers of their upcoming orders, about unused coupons, send them a birthday message. I love being able to also send mass messages that come to them as an individual message. Another thing I’ve enjoyed utilizing is the AI addition. It helps me rephrase things to give an extra flare to my message and helps me to know if my message will send without issues. Cons I don’t believe I have any issues with PB. Review Source MM Monique M. Owner Retail Used the software for: Less than 6 months ### "Get Project Broadcast Immediately! " July 9, 2024 5.0 I wish I would have signed up for Project Broadcast sooner. It is so reliable and easy to use! Pros It is so easy to use! It is very user-friendly and works without glitches. Cons I have liked everything about PB, except for the contact import not letting me import certain people with same names different numbers or emails. Review Source CP Carly P. Mary Kay Sales Director Consumer Goods Used the software for: Less than 6 months ### "Such a helpful tool with communication! " August 11, 2024 5.0 Very satisfied! It has helped build stronger communication in my business! Pros Easy to use, easy to edit, and able to communicate to larger groups of people! Cons Sometimes not knowing when things will be sent out (but I’m sure I can look deeper) Review Source AS Amy S. Owner Retail Used the software for: Less than 6 months ### "Amazing Product" July 9, 2024 5.0 Going good so far. It’s easy to get people to sign up with the QR code option Pros How you can schedule texts and make sure they don’t get too many Cons It’s kind of hard to figure out the right way to do a campaign Review Source TG Tina G. Independent Contractor Retail Used the software for: Less than 6 months ### "Project Broadcast is the best!" July 6, 2024 5.0 It has been a positive experience. I have been able to stay in touch with my customers. Pros Very efficient. I love that you can import contacts. Cons It's a little confusing at first. But once you figure it out, it rocks! Review Source AS Amanda S. Brand Partner Consumer Goods Used the software for: Less than 6 months ### "Quick & Convenient" July 6, 2024 5.0 It has been great so far! I can get so much done in a fraction of the time m Pros I am easily able to message all of my contacts in a way that is personalized and takes less than five minutes. Cons When messages fail to send, the error messages are confusing and I often don't know what they mean. Review Source TC Toni C. Sales Director Cosmetics Used the software for: Less than 6 months ### "My fabulous experience " July 9, 2024 5.0 Fabulous !! It’s been a huge help to my business Pros The ease of use. It’s made my business life so much easier Cons Took me a bit to figure it out . I’m not tech savy Review Source SC Susan C. Independent Consultant Food & Beverages Used the software for: 2+ years ### "Project Broadcast" July 5, 2024 5.0 It’s such a great tool and has helped me reach my customers easier and I’m able to offer so much more using Project Broadcast Pros It’s easy to use. The staff is quick to provide answers to any questions you have. The training they offer is top notch! Cons There’s nothing I dislike about Project Braodcast Review Source SP Samantha P. Senior Consultant Marketing and Advertising Used the software for: 2+ years ### "Every Network Marketer needs Project Broadcast" January 31, 2024 4.0 Great, friendly and always helpful. I would highly recommend to anyone using mass and intentional texting campaigns in their business. Pros I am able to reach one to all of my clients easily without stress or a backed up text message feed on my personal phone. Cons There is a big learning curve. Worth it once you understand everything you want to utilize. Review Source KW Kim W. Team Leader Consumer Goods Used the software for: Less than 6 months ### "Convenience at its Finest" July 23, 2024 5.0 I’m in love with it and wish I would have done it sooner! Pros Being able to schedule my messages, even my replies can be scheduled which is key for me because I work odd hrs. Cons I don’t know, I haven’t had a bad experience yet. Review Source JR Julie R. Director Retail Used the software for: I used a free trial ### "Excellent Product" July 2, 2024 5.0 It has boosted my direct sales business and has made it easy for me to reach my guests Pros Ease of use and ability to reach large audience Cons Having to get a code sent to me every time i sign in Review Source KY Kristen Y. Owner Health, Wellness and Fitness Used the software for: Less than 6 months ### "Thank you!" July 6, 2024 5.0 Pros I was using another service. A few dollars cheaper. A little more complicated to use and I experienced many issues with service. I have not had a single issue with PB and they have been so helpful. I was set up on a single day. Cons None so far. I love the training as well. Review Source KL Katie L. Owner Retail Used the software for: Less than 6 months ### "Why didn’t I use this sooner??" July 10, 2024 5.0 It’s been great. Support and resources make it easy Pros Love the trackable links and the process of scheduling a message. Cons Have to log into the site from my computer to add additional credits and can’t do it from the app that I’ve found. Switched from [Shout](https://www.capterra.com/p/100739/Shout/) Extremely easy to use and the functionality is top notch. Support teams have been tremendous Review Source kT kenneth T. Insurance Specialist Insurance Used the software for: Less than 6 months ### "Everyone Should us Project Broadcast" July 2, 2024 5.0 Pros The ease of use is what I like the most from this program!!! Cons I would someone from the company to do a live tutorial on some of the features of the program. Review Source LG Loveta G. Executive Sales leader Textiles Used the software for: 2+ years ### "Essential Tool for Personalized Business" April 30, 2024 5.0 I have had a very good experience with PB and find it essential to moving my business forward. Pros I enjoy being able to schedule messages in advance so that I can have consistent communication, even when life doesn't feel consistent. I also appreciate the desiganted fields that enable me to easily personalize messages without the need to type the same message over and over. Cons There are times when I would like a group chat feature for when I am having a conversation with more than one person. Review Source LLMOM Lorrie L. Massie- Owner M. Owner Restaurants Used the software for: Less than 6 months ### "Thank You For Your Help" July 30, 2024 5.0 It has been great tool for our company. Pros Easy To Use and very convenient to have the ability to schedule. Cons Nothing. We enjoy all the aspects of the product. Review Source KS Karla S. Coach Health, Wellness and Fitness Used the software for: Less than 6 months ### "Liking it but set aside time to learn" July 5, 2024 5.0 Pros The automation of the system is amazing. Cons Some things take to much time to learn and you definitely need a tutorial. Switched from [Sentext2win](https://www.capterra.com/p/228044/Sentext2win/) price and PB offers more tools for less. Emojis and pictures..etc Review Source MH Melissa H. Independent consultant Food & Beverages Used the software for: Less than 6 months ### "Wonderful program to help keep in touch" September 11, 2024 5.0 It has been wonderful. The team has been helpful with my questions and it's keeping me in touch with my people. Pros I love the convenience of the program. And there's lots of different ways to use the program, which Project Broadcast shares with us. So when we are ready to use them, we can watch videos to help us. Cons I'm still learning things. I'd like the option to change messages in drip messages after a customer is out in there, but I might be able to do something differently that I've not found yet. Review Source AL Adriana L. Sole Proprietor Health, Wellness and Fitness Used the software for: Less than 6 months ### "Great option for a small business" July 14, 2024 5.0 I am a very small business working on growing a SMS list. PB allows me to easily communicate with students with updates and upcoming events. I am able to personalize messages and include graphics. It also takes care of the compliance requirements. Very easy to set up and use. I’m really happy with the service and deliver-rate. Pros I like that it is on-demand and doesn’t require a minimum use or monthly contract. Cons I honestly don’t have a con at this time. Alternatives considered [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Reason for choosing Project Broadcast Cost Review Source SH Sylvia H. Sipologist Health, Wellness and Fitness Used the software for: Less than 6 months ### "Time Saver!!!!" September 17, 2024 5.0 happy with the help I received to set up Pros Easy to reach a Bunch of customers with 1 quick text. Any got a bunch of sales from it Cons It was not easy to set up... was rejected a few times but support was helpful Review Source AR Anna R. Mary Kay sales director Cosmetics Used the software for: Less than 6 months ### "Communication aspects are great!" July 12, 2024 5.0 I’ve only been using it for a couple months but so far it’s been really really nice to send out information in a short amount of time. Pros It’s easy to use there’s great tutorials. Makes it super easy to communicate with my team and customers. Cons You can only attach one image to a scheduled message Review Source ME Missy E. Advanced Director Consumer Services Used the software for: 2+ years ### "I finally dove into Project Broadcast head first!" April 26, 2024 5.0 So far I love PB. I was so afraid of getting nasty messages back because I was texting people, but if I come from a place of service and NOT always just the sales pitch, I find people are very receptive to the text messages! Many are so thankful to hear from me as they don't hear from people they do business with often for just a simple thank you! Pros I love that PB is customizable so that it will fit my needs and my personality so my customers do not feel as if they are simply being sent robot messages AND the fact that they can reply back and it comes to me so I can respond! When you are sending the same messages over and over, having a bit of automation helps to free up your time for other things that can help make you money! Cons It's intimidating at first! It's a lot to learn. My best advice is to find a business friend and collaborate so that you can see the program at work in that persons business and how they use it. Review Source Talk to a Capterra advisor for free and get results within 15 minutes.