# Page 9 | Project Broadcast Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 9 - Is Project Broadcast the right SMS Marketing solution for you? Explore 647 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/10015149/Project-Broadcast/reviews --- Project Broadcast 4.9 (647) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated June 3rd, 2026 # Page 9 - Reviews of Project Broadcast ## Showing most helpful reviews Showing 201-225 of 647 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use JC Jennifer C. Owner Health, Wellness and Fitness Used the software for: Less than 6 months ### "I love it!!" January 19, 2024 5.0 I seriously love PB!! I set up scheduled texts oe the month and i dont have to worry about anything after they are saved! I also LOVE that i can go in and edit them before hand if needed.. easy peasy!! I also love that you offer so many possibilities of use for your business, with a super affordable price!! Pros I love just about everything.. and i keep learning more!! PB has been amazing since changing to them in August 24. Cons It does take some time to learn how to set up chats, but once you learn their set up, its fairly easy yo navigate!! The only con i cant think if is....I wish when clients call, that there was some kind of notification saying this is a PB filtered call coming through. Switched from [Heymarket](https://www.capterra.com/p/167436/Heymarket/) Hey Market was horrible. Wouldnt work half the time and the price was triple the amount with less options. I had issues with them ALL.THE.TIME. Havnt had a single issue with PB so far! Review Source kT kenneth T. Insurance Specialist Insurance Used the software for: Less than 6 months ### "Everyone Should us Project Broadcast" July 2, 2024 5.0 Pros The ease of use is what I like the most from this program!!! Cons I would someone from the company to do a live tutorial on some of the features of the program. Review Source ME Montanna E. Sales director Cosmetics Used the software for: 2+ years ### "It’s like having an assistant!" March 13, 2024 4.0 Great price point. Wonderful team and very supportive in educating their users! Pros Personal and effective while maintaining efficiency Cons No ability to send actual videos without making them a link!! Switched from [Skipio](https://www.capterra.com/p/174028/Skipio/) PB was much more affordable and something I felt I could encourage others on my team to sign up for! Review Source RR Rhianna R. Independent Consultant Consumer Goods Used the software for: Less than 6 months ### "Project Broadcast" July 9, 2024 5.0 It has been great! Easy to get started and lots of how to videos to learn how to use all of the features! Pros The different styles of campaigns i can create. Helpful messages from the PB team. How to videos. Easy to use. Easy to import contacts. Cons I have not had any issues with Project Broadcast yet. Great product for the price. Review Source JS Jennifer S. Advanced Director Retail Used the software for: 1-2 years ### "PB is a great Timesaver and Relationship builder" April 26, 2024 5.0 Pros I love that I can reach all my customer's and clients easily with one concise message but I can also reply to their needs individually and build relationships with them. I LOVE that I can track their interests and engagement through tags. Cons I wish I could "like, love, highlight" their comments instead of needing to reply with an emoji.. Minor Minor Minor observation that really doesn't impact anything in the long run Review Source MI Mary I. Director Retail Used the software for: 2+ years ### "easy and fun!" February 23, 2024 5.0 the staff answers all my questions when i am confused! Pros i can add a photo, place their names in the beginning and time it to go out later in the day Cons nothing - i am very happy with using Project Broadcast Reason for choosing Project Broadcast ease of use and control of texting out to my clients. \[sensitive content hidden\] is a personal asst who set it up for me! Review Source Brittanie H. Co-Founder Human Resources Used the software for: 2+ years ### "We love PB!" April 15, 2024 5.0 We LOVE it! It has been a huge timesaver. Pros Project Broadcast enables our team to keep in touch with the people and build relationships with them. We can automate our communication and keep track of our processes. It is affordable and a must use platform! Cons Occasionally messages are found unable to deliver. Project Broadcast has a fabulous deliverability scale that helps us refine our messages so this won't happen. Alternatives considered [Skipio](https://www.capterra.com/p/174028/Skipio/) Reason for choosing Project Broadcast More affordable for our overall needs. That was helpful. Review Source AR Ally R. CEO Health, Wellness and Fitness Used the software for: 2+ years ### "Love this Tool" May 1, 2024 5.0 Excellent support and functionality. This has everything I need for texting and I am looking forward to email functionality in the future. Pros I love that I can communicate with a lot of people at once with automated campaigns and as needed. Cons Initial set up for a newbie can be a little overwhelming only because there are SOOO many options- and I use most of them. Reason for choosing Project Broadcast I looked at many options. This one fit best for my business needs. Switched from [Mobile Text Alerts](https://www.capterra.com/p/152417/Mobile-Text-Alerts/) Better features and pricing than the other platforms I reviewed. Review Source KB Kisha B. Founder Education Management Used the software for: Less than 6 months ### "Best investment ever made for automation!" July 9, 2024 5.0 After the learning curve of going through all of the cool features, it has been a game changer with my business and maximizing my time! Pros TIME SAVER!!!!!! AUTOMATION IS SOOOO HELPFUL!! Cons Call forwarding option is amazing, but would like to know if that caller is being forwarded from my project broadcast number :) Review Source TB Todd B. Owner Marketing and Advertising Used the software for: Less than 6 months ### "Auto Texting at it’s best!" July 6, 2024 5.0 Loved it all for the most part! I really like it! Pros The personalization and ease of use of the dashboard! Free return text! Cons It would be nice to separate trouts in there own file. Reason for choosing Project Broadcast Quick approval and free return text messages Review Source CF Collette F. Independent Consultant Marketing and Advertising Used the software for: 1-2 years ### "Project Broadcast is a must have for my business" March 10, 2024 5.0 I love Project Broadcast and believe it is an important part of my business. Pros I love the ability to schedule messages ahead of time, create landing pages, and automate order follow up. It makes customer care so easy. Cons I have no complaints. They are constantly improving and adding features I love. Reason for choosing Project Broadcast I loved the ability to personalize and automate my messages. Review Source SF Sherry F. Independent Consultant Renewables & Environment Used the software for: 2+ years ### "Happy broadcaster! " March 18, 2024 5.0 I cannot imagine running my business without it! It has allowed personalized reach out to customers and team members in minutes that before was taking hours!! Pros Personalization and time-saving aspects Cons Campaigns were/are hard for me to figure out but support and training is available and helpful! Review Source HB Heather B. Vice President Sales Leader Retail Used the software for: 2+ years ### "Time Saving Business Tool" January 19, 2024 5.0 I can't imagine running my business with out Project Broadcast. It saves me hours of time each week. I use it daily in my business. Pros Project Broadcast allows me to the ability to schedule customer services one time verses trying remember to come back and touch base with my customers. Cons Learning to use the campaigns. They are a life savor, bit just takes a little time to learn it all. The countdown campaigns eliminated the struggle to get timing right. Reason for choosing Project Broadcast When I switched to Project Broadcast is was simply to reduce my costs. PB was a better price at that time. Review Source AP Ashley P. Leader Developer Advanced Director Retail Used the software for: 1-2 years ### "The Best thing I have done for my Direct Sales business for the Price" January 12, 2024 5.0 The customer service is fantastic.. The \[sensitive content hidden\] developer has been so kind to me.. If you are in Direct Sales you need to have Project Broadcast.. In my opinion you are doing yourself a disservice if you do not have it :) Its worth every penny. Pros It makes everything faster, easier and is a lifesaver for my business.. If you struggle staying on task or having systems in place to retain customers you need this! Cons Lol.. Well I guess that I had to learn new things.. But really it is exciting to learn Review Source JT Janae T. Sales Director Cosmetics Used the software for: 2+ years ### "Best texting service with an app" November 28, 2023 5.0 I absolutely love pb. Its easy to use & I love that it has an app. Pros I love that Project Broadcast gives me a phone number that I can text and call my customers or potential recruit. It allows me to keep a professional working number so that I do not have to use my personal cell phone number. I love that there is an app to all of the information. I also love that everything is in one place. Cons There is not really anything that I can think of that. I don’t like about Project Broadcast. Switched from [Skipio](https://www.capterra.com/p/174028/Skipio/) Pb’s interface was much easier to use than any other texting service Review Source SH Suzanne H. Owner Food & Beverages Used the software for: Less than 6 months ### "Still getting to know Project Broadcast" July 28, 2024 5.0 Pros So much to offer, and price is very reasonable for everything you can do. Cons Wish was a little more user friendly. Especially for those that are not all that tech savvy Review Source LA Lisa A. Independent Scentsy Director Marketing and Advertising Used the software for: 6-12 months ### "Good communication tool" March 1, 2024 4.0 It has been good and helpful for my business communication. Pros Once I had it set up it was easy and quick to use. Cons Trying to plan the amount I needed. Only have one picture option. Review Source AK Angie K. Owner Apparel & Fashion Used the software for: 2+ years ### "Best Bang for your Buck!" April 15, 2024 5.0 I love PB. It is easy to use and has almost everything you could possibly need to stay connected with your customer base via text. It's so much more personal because it is a real number and is so easy to use. Pros I love how much time it saves me to be able to easily set up a set of messages for my customers and stay in contact with them regularly and easily! Cons I can't use PB as a verification number for things like FB and such as it won't allow text messages from those types of things to come through. Reason for choosing Project Broadcast The price point of PB is better than any that I had researched, and the features were so much better! Review Source DG Delina G. Ambassador Health, Wellness and Fitness Used the software for: Less than 6 months ### "Plexus VIP " July 2, 2024 4.0 Able to see questions and respond quickly to customers Pros Keeping in weekly contact with my customers. Cons Nothing at this time. I’m still discovering all that I can do with it Review Source AM Ashley M. Consultant Consumer Goods Used the software for: 2+ years ### "A game changer for my business!" March 7, 2024 5.0 Pros Project Broadcast creates huge efficiencies and automation with my business. It better allows me to work WHEN I want since I can schedule messages for appropriate times. It helps me stay on top of following up with customers, connect with them, connect with my team, and creates less work instead of more! Cons The only improvement I would love to see is more organization ability and folders within some of the areas of Project Broadcast. This is not holding me back from using this, but would just make things a little easier to organize templates and campaigns! Review Source CD Chelsea D. Stylist Apparel & Fashion Used the software for: 2+ years ### "Invaluable tool that makes my business possible " February 3, 2024 5.0 Excellent, \[sensitive content hidden\] has helped me on occasion and I know I have great support when I need it-especially with new team mates that might want to use the platform Pros Everything, I use so many features it’s really hard to pick one Cons I would still love the ability to add email campaigns Reason for choosing Project Broadcast I was introduced to it by my upline (\[sensitive content hidden\]) on day 1 of my business. I had no doubt it would be amazing Review Source VR Verified Reviewer Sales Director Retail Used the software for: 2+ years ### "Makes a difference " January 5, 2024 4.0 Pros Being able to mass communicate with my team. Cons The change in formats from time to time. Switched from [Skipio](https://www.capterra.com/p/174028/Skipio/) Price and ease of the process in sending messages. Review Source AP Ashley P. Director Retail Used the software for: Less than 6 months ### "Project Broadcast is a Necessity!" July 3, 2024 5.0 I’ve enjoyed it so far! I look forward to learning more and also to email marketing being an option. Pros I started subscribing to PB in March. My business has picked up so much since then. We can’t rely on social media and email marketing this day in time. Texting is where it’s at! Cons There’s still so much to learn. At times, I feel like it’s over my head. I just try to keep it simple and do basic texting. Review Source TP Treasure P. Founder and CEO Food & Beverages Used the software for: 2+ years ### "Critical for businesses " April 23, 2024 5.0 PB has been one of the most valuable systems I've put into place with my business. It frees up so much of my time to focus more on my actual business. It helps keep my customers active, and I dint think I could manage all that without PB. Pros The ease of setting up, the video trainings and ability to rewatch, and learn when I have time...and also earn free credits by taking the free classes! Cons I love it all, there are so many great things. Review Source SS Shauna S. Independent Scentsy Consultant Consumer Goods Used the software for: 6-12 months ### "PB has saved my sanity" December 11, 2023 5.0 I will stay with PB because of the customer support. The team is constantly offering trainings, partnering with companies & podcasts and offering support via the Facebook group. Pros No more lost messages! I love that my business conversations are all in one space. Being able to customize, schedule and quickly message several customers & teammates at once is an absolute game changer! Cons That we don’t have email! Having all my customer communication (both text & email) happening in one app would be extremely helpful. I also wish we had folders for templates, landing pages & campaigns. But overall, love PB! Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.