--- title: "Bluejay Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Bluejay Software - reviews, pricing plans, popular comparisons to other Incident Management products and more." source_url: "https://www.capterra.com/p/10015161/Bluejay/" page_type: "product" language: "en" --- # Bluejay Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 4, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support) Bluejay ## What is Bluejay? Bluejay is a cloud-based incident management solution with alert automation and AI-powered incident response. It enhances incident management by continuously auditing alerts on infrastructure and applications. The system automatically sets up missing alerts, leading to a 30% reduction in downtimes. It notifies users through email, Slack, and phone based on defined rotation and escalation policies. Additionally, it offers an AI-powered run-book to facilitate faster issue resolution. ## What is Bluejay used for? [Risk Management](https://www.capterra.com/risk-management-software/)[Incident Management](https://www.capterra.com/incident-management-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $10 Per User, Per Month Free trial not available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Bluejay?[Manage this product listing](https://www.g2.com/products/10xbluejay/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Bluejay 0.0 VS. [4.6 (798)](https://www.capterra.com/p/132997/Freshservice/reviews/) Starting Price $10 Per User, Per Month Starting Price $19 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.6 (785) Value For Money 0.0 (0) Value For Money 4.4 (706) Customer Service 0.0 (0) Customer Service 4.5 (738) ## Bluejay alternatives [4.7 (381)](https://www.capterra.com/p/168192/Site24x7/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars Highest Rated [4.8 (96)](https://www.capterra.com/p/141558/DoneSafe/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.4 (234)](https://www.capterra.com/p/179501/ManageEngine-Service-Desk-Plus/reviews/) Starting price $16.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [4.7 (48)](https://www.capterra.com/p/181004/SafetyAmp/reviews/) Starting price $4800.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars ## FAQs about Bluejay Overview ### What company size and specific industries is Bluejay built for? Bluejay is designed for small and medium-sized companies that need a Shift Left incident management system. It fits businesses using existing monitoring tools and seeking the benefits of incident management and infrastructure as code workflows, though no specific industries are named in the vendor description. Features and Usability ### What are the key features of Bluejay? Bluejay offers incident management and monitoring as its core features, along with incident reporting, status tracking, and task management for response workflows. It also includes alerts and notifications, email alerts, real-time notifications, on-call scheduling, activity dashboards, reporting and statistics, audit management, compliance management, and third-party integrations. Integrations ### Which third-party tools and platforms does Bluejay integrate with? Bluejay integrates with 8 third-party tools for monitoring and observability, including Amazon CloudWatch, Coralogix, Datadog, Google Cloud Operations Suite, MongoDB, New Relic, Prometheus, and SolarWinds Observability. These catalog integrations cover cloud monitoring, application performance tracking, database observability, and infrastructure metrics. Getting Started and Support ### What customer support options does Bluejay offer? Bluejay provides email/help desk support, an FAQ/forum, and a knowledge base. These resources give users a place to submit questions, search common answers, and work through issues on their own. No reviewer feedback is available here to describe response speed, helpfulness, or common support frustrations. ## Features AI summary Based on 984 Incident Management reviews Capterra data shows that buyers of incident management software rank the following features as their top priorities: - **Compliance Management** (**50%** of reviewers rated this feature as critical) - **Incident Reporting** (**59%**) - **Real-Time Monitoring** (**61%**) Bluejay includes **Compliance Management** and **Incident Reporting**, giving teams a way to track regulatory requirements and document incidents clearly as they happen. However, it does not offer **Real-Time Monitoring**. Instead, it provides **Real-Time Notifications** (**59%**) and **Alerts/Notifications** (**57%**), which help teams stay informed about issues quickly even without continuous monitoring. Together, these features help businesses respond faster, maintain records for audits, and keep incident handling organized. Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Audit Management Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws Communications Management Record and track all relevant internal and external communications Compliance Management Track and manage adherence to policies for any service, product, process, or supplier Email Alerts Receive and/or send email notifications for urgent updates, requests, or other information Bluejay 14 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Audit Management: Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws - Communications Management: Record and track all relevant internal and external communications - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Email Alerts: Receive and/or send email notifications for urgent updates, requests, or other information - Incident Management: Manage and track all disruptions and incidents - Incident Reporting: Report and update incidents related to health or workplace injuries that occur on a job or en route to a job site - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Multi-Channel Communication: Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. - On Call Scheduling: Track and organize on-call shifts - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Status Tracking: Track the status over time for a request, process, asset, or transaction - Third-Party Integrations: Set up connections to third-party platforms to improve business processes --- Get Advice We can help you find the software with the features you need. ## Pricing Free Version Free ALCOM $0.00 Starter $10.00 Per User,Per Month PRO $20.00 Per User,Per Month ## Integrations [ MongoDB](https://www.capterra.com/p/127374/MongoDB/)[ Datadog](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/)[ New Relic](https://www.capterra.com/p/118128/New-Relic/)[ Amazon CloudWatch](https://www.capterra.com/p/204333/Amazon-CloudWatch/)[ Prometheus](https://www.capterra.com/p/209529/Prometheus/)[ Google Cloud Operations Suite](https://www.capterra.com/p/214166/Operations-formerly-Stackdriver/)[ Coralogix](https://www.capterra.com/p/173570/Coralogix/)[ SolarWinds Observability](https://www.capterra.com/p/10005448/SolarWinds-Observability/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.