--- title: "KACE Systems Management Appliance Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about KACE Systems Management Appliance Software - reviews, pricing plans, popular comparisons to other IT Management products and more." source_url: "https://www.capterra.com/p/10015179/KACE-SMA/" page_type: "product" language: "en" --- # KACE Systems Management Appliance Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on August 26, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) KACE Systems Management Appliance ## What is KACE Systems Management Appliance? Comprehensive IT systems management for any network-connected device. KACE® Systems Management Appliance by Quest® helps you fulfill all your endpoint management needs. This comprehensive solution provides automated endpoint-related administrative tasks, inventory of all hardware and software, patch management software for mission-critical applications and operating systems, reduced risk of a breach and guaranteed software license compliance. ## What is KACE Systems Management Appliance used for? [IT Asset Management](https://www.capterra.com/it-asset-management-software/)[License Management](https://www.capterra.com/license-management-software/)[IT Management](https://www.capterra.com/it-management-software/) Top alternative Featured Overall rating Based on 3 user reviews Reviews sentiment Positive \- Neutral \- Negative \- ### Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for KACE Systems Management Appliance?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.quest.com&name=KACE Systems Management Appliance) ## KACE Systems Management Appliance Overview Updated August 2026 AI summary KACE Systems Management Appliance supports small and midsize businesses with IT management, asset tracking, and endpoint protection through cloud-based deployment. It features patch management, alerts and notifications, compliance management, and dashboards for system oversight. The platform also offers activity tracking, security tools, and server monitoring, enabling IT teams to manage assets, monitor servers, and maintain compliance across their environment. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### KACE Systems Management Appliance 4.3 (3) VS. [4.6 (792)](https://www.capterra.com/p/132997/Freshservice/reviews/) Starting Price Contact vendor Starting Price $19 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.7 (3) Ease Of Use 4.6 (491) Value For Money 4.0 (2) Value For Money 4.4 (480) Customer Service 4.0 (2) Customer Service 4.5 (484) ## KACE Systems Management Appliance alternatives [4.9 (238)](https://www.capterra.com/p/180609/Action1-RMM/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars Highest Rated [Iru](https://www.capterra.com/p/181954/Iru/) [4.9 (491)](https://www.capterra.com/p/181954/Iru/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/181954/Iru/) [PDQ Deploy & Inventory](https://www.capterra.com/p/174535/PDQ-Deploy/) [4.8 (341)](https://www.capterra.com/p/174535/PDQ-Deploy/reviews/) Starting price $1950.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/174535/PDQ-Deploy/) [N-central](https://www.capterra.com/p/13803/N-central/) [4.2 (253)](https://www.capterra.com/p/13803/N-central/reviews/) Starting price $1.75 Per User, Per Month Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/13803/N-central/) ## Features AI summary Based on 5,511 IT Management reviews Capterra reviewers highlight these as the features buyers value most when choosing IT Management software: - **Patch Management** (**56%** of reviewers rated this feature as critical) - **Real-Time Monitoring** (**47%**) - **Access Controls/Permissions** (**39%**) KACE Systems Management Appliance supports **Patch Management**, which helps IT teams keep devices updated and reduce security risks across their environment. However, it does not include **Real-Time Monitoring** or **Access Controls/Permissions**. Instead, it offers **Alerts/Notifications** (**38%**), giving teams another way to stay informed about system issues and respond faster to important events, helping businesses maintain more consistent oversight and reduce downtime. Alerts/Notifications 4.0 (3) 33.33% of 3 reviewers that rated this feature as important or highly important Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Dashboard 4.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Assembly of graphs and charts for visualizing and tracking statistics/metrics IT Reporting 4.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Tracking KPIs over a certain period to assess helpdesk issues, ticket status & resolution, costs and revenue stats, assets usage & more Activity Tracking Track and document all activities across devices, networks, and other systems Compliance Management Track and manage adherence to policies for any service, product, process, or supplier IT Asset Management Managing inventories and tracking changes to hardware and software configurations KACE Systems Management Appliance 11 features ### All Features - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - IT Asset Management: Managing inventories and tracking changes to hardware and software configurations - IT Asset Tracking: Monitor the movement of one or more IT assets throughout the organization - IT Reporting: Tracking KPIs over a certain period to assess helpdesk issues, ticket status & resolution, costs and revenue stats, assets usage & more - Patch Management: Install software updates and bug fixes remotely - Scheduling: Plan availability and assign specific time slots for tasks and resources - Security Tools: Includes firewalls, intrusion detection, and network-based antivirus programs to provide security against online threats - Server Monitoring: Continuously scan servers on a designated network to monitor health and search for any irregularities or failures --- Get Advice We can help you find the software with the features you need. Features 4.0 (3) 4.0 Based on 3 reviews ## Pricing Value for money 4.0 (2) ### Starting price Free trial not available Value for money 4.0 (2) 4.0 Based on 2 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.0 (2) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.0 (2) 4.0 Based on 2 reviews ## User reviews Overall rating 4.3 Based on 3 reviews Filter by rating 5(1) 4(2) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent JP Jay P. IT Manager Hospital & Health Care ### "My KASE system Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 October 17, 2024 For over five years, we employed the KASE management appliance before transitioning to the KACE as a service. While the product is commendable and performs its intended functions adequately, it would benefit from some updates to enhance its overall effectiveness and user experience. Pros The ease of use, offering a seamless and intuitive user experience. The integration of built-in Dell features significantly enhances functionality, making it a standout choice for both personal and professional use. Additionally, the extensive customization options available allow users to tailor the device to their specific needs and preferences, ensuring a highly personalized and efficient workflow. Cons The escalation in pricing, coupled with the protracted timeline for delivering new updates, has become a significant concern. Alternatives considered [JumpCloud](https://www.capterra.com/p/175092/JumpCloud-DaaS/) [Atera](https://www.capterra.com/p/144309/Atera/) Reasons for choosing KACE Systems Management Appliance The best set of features that we needed to manage our systems Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AN Anonymous User IT Compliance Admin Publishing ### "KACE Systems Management Appliance K1000 Best Inventory Management Tool" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 June 30, 2024 Using KACE Systems Management Appliance was a great experience. It ensured device compliance, global asset tracking, and facilitated secondary replication server setup with KACE Replication. Additionally, its software distribution features significantly improved our device and inventory management. Pros I have used DELL KACE K1000 for more than 3 years, which helped us to manage our assets present in around 11 plus offices globally, The patch management feature ensures devices are regularly updated with the latest security patches and software updates to maintain security and performance. Cons Pushing the agent installation from KACE Appliance was challenging but other than that K1000 was quite helpful in managing the inventory and compliance of the assest. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. BS Bryan S. Helpdesk Manager Hospital & Health Care ### "Great Product - Asset Management, Service Desk" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 May 3, 2024 Pros KACE does a great job in regards to being able to manage endpoints. The Service Desk feature is also great, it allows you to build custom ticket queues for various departments. Also allows the creation of custom reports that can be autogenerated on a preferred schedule Cons The managed installations feature can be a little tricky to figure out, but support is helpful to work with. Switched from [Spiceworks Cloud Help Desk](https://www.capterra.com/p/102709/Spiceworks-IT-Help-Desk/) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. 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