--- title: "KINNOVIS Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about KINNOVIS Software - reviews, pricing plans, popular comparisons to other Self Storage products and more." source_url: "https://www.capterra.com/p/10015205/KINNOVIS/" page_type: "product" language: "en" --- # KINNOVIS Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 6, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) KINNOVIS ## What is KINNOVIS? Kinnovis is AI-powered facility management software for self-storage operators, used across the UK, Europe and beyond. Kinnovis Manager is the core product: 24/7 online bookings, a customer portal where tenants manage units and payments, a free website, interactive facility map, automated emails with triggers, a task dashboard that alerts the right person, analytics with advanced filtering and checkout items for add-on revenue. Optional products extend Kinnovis Manager: - Kinnovis Access - door and gate hardware with a tenant mobile app and booking-to-access flow. Add-on or standalone. - Kinnovis Connect - our public API with thousands of integrations including Stripe, Xero and Noke by Janus. AI isn't a fad here, it's in our DNA. We use it across product, engineering and operations. Every new feature is included at no extra cost. No premium tiers, no upselling. ## What is KINNOVIS used for? [Self Storage](https://www.capterra.com/self-storage-software/) Top alternative Featured Overall rating Based on 21 user reviews Reviews sentiment Positive 95% Neutral 0% Negative 5% ### Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for KINNOVIS?[Manage this product listing](https://www.g2.com/products/kinnovis-self-storage-software/claim_requests/new?auto=true) ## KINNOVIS Overview Updated September 2026 AI summary KINNOVIS provides cloud-based management software for self storage businesses of all sizes, offering tools for customer management, rental and lease processes, payment handling, and site access control. Users can manage multiple locations, automate recurring billing, and integrate with third-party services. Reviewers highlight the intuitive, customizable interface that supports efficient workflows and flexible collaboration among team members. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### KINNOVIS 4.7 (21) VS. [4.5 (54)](https://www.capterra.com/p/174252/CCStorage/reviews/) Starting Price Contact vendor Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.7 (21) Ease Of Use 4.6 (54) Value For Money 4.5 (20) Value For Money 4.9 (54) Customer Service 4.7 (21) Customer Service 4.8 (54) ## KINNOVIS alternatives Highest Rated [4.8 (703)](https://www.capterra.com/p/112769/Self-Storage-Software/reviews/) Starting price $90.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.7 (90)](https://www.capterra.com/p/150577/6Storage/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Storable Edge](https://www.capterra.com/p/218435/storEDGE/) [4.4 (237)](https://www.capterra.com/p/218435/storEDGE/reviews/) Starting price $50.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/218435/storEDGE/) [SiteLink Web Edition](https://www.capterra.com/p/92752/SiteLink-Web-Edition/) [4.7 (452)](https://www.capterra.com/p/92752/SiteLink-Web-Edition/reviews/) Starting price $50.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/92752/SiteLink-Web-Edition/) [View all alternatives](https://www.capterra.com/p/10015205/KINNOVIS/alternatives/) ## FAQs about KINNOVIS Overview ### Which roles and teams benefit most from KINNOVIS? KINNOVIS is most used by directors, founders, owners, and managing leaders who need visibility into operations, sales, and business performance. Operations managers and heads of operations use it to streamline workflows and coordination, while commercial leaders, sales specialists, and functional analysts rely on it for process control, customer management, and reporting. Answer based on 21 reviews Overview ### What company size and industries is KINNOVIS built for? KINNOVIS is built for small self-storage businesses, with 100% of reviewers from small companies and Real Estate leading at 38%. It also serves Warehousing at 33% and Commercial Real Estate at 5%, aligning with its focus on self-storage managers, operators, and owners for self-storage use cases. Answer based on 21 reviews Features and Usability ### What are the key features of KINNOVIS? KINNOVIS offers self storage facility tools including rental management, lease origination, tenant tracking, and reservations management. It also includes billing and invoicing, recurring/subscription billing, electronic payments, payment reminders, and revenue management, plus document management, electronic signature, access controls/permissions, reporting & statistics, and third-party integrations. Integrations ### Which third-party tools and platforms does KINNOVIS integrate with? KINNOVIS integrates with Stripe, Stripe Billing, Stripe Identity, Sensorberg, DATEV Report, Signable, Tapkey, and Xero. The catalog also shows payment, billing, identity, access control, e-signature, and accounting connections, with Stripe and Sensorberg named in reviewer mentions. Answer based on 5 reviews Getting Started and Support ### What training and onboarding options does KINNOVIS offer? KINNOVIS provides in person training, live online sessions, documentation, and videos to support teams getting started. In person and live online sessions can guide setup and feature use, while documentation and videos offer self-paced reference material for review and repetition as needed. Getting Started and Support ### What customer support options does KINNOVIS offer? KINNOVIS provides Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, 24/7 Live Rep, and Chat. Users describe support as quick to help, with a just-in-time helpdesk and a responsive team that makes it easy to get answers while learning the system and suggesting improvements. Answer based on 2 reviews ## Features AI summary Based on 431 Self Storage reviews Capterra data shows that buyers of self storage software rank the following features as their top priorities: - **Electronic Payments** (**65%** of reviewers rated this feature as critical) - **Rental Management** (**70%**) - **Billing & Invoicing** (**60%**) KINNOVIS supports all three features that reviewers rate most highly: **Electronic Payments**, **Rental Management**, and **Billing & Invoicing**. Together, these capabilities help businesses collect payments online, manage unit rentals and tenant activity, and handle accurate billing, allowing teams to keep daily operations organized and maintain steady cash flow. Electronic Payments 4.6 (11) 100.00% of 11 reviewers that rated this feature as important or highly important Electronically collect payments for goods or services Rental Management 4.5 (13) 100.00% of 13 reviewers that rated this feature as important or highly important Streamline, automate and manage the rental of properties, facilities, assets, or equipment Recurring/Subscription Billing 4.6 (13) 100.00% of 13 reviewers that rated this feature as important or highly important Automated process of charging customers at regular intervals for repeated access or use of a product or service Tenant Tracking 5.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Handle activities like room booking, rent processing, lease agreement management, and client communication Customer Management 4.4 (15) 86.67% of 15 reviewers that rated this feature as important or highly important Store and organize information about customers and previous interactions Billing & Invoicing 4.4 (17) 94.12% of 17 reviewers that rated this feature as important or highly important Create, manage, and send invoices or bills to customers KINNOVIS 39 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Accounting: Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Add-Ons: Ensures streamlined integration between and interfacing with third-party tools to simplify management - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Client Portal: Private online space that lets businesses securely share documents and provide information access to clients - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Contract/License Management: Track, store, and access client contracts or licenses - Customer Management: Store and organize information about customers and previous interactions - Customer Portal: A website or login for customers to access information - Document Management: Store, manage, and track all electronic documents in a centralized location - Electronic Payments: Electronically collect payments for goods or services - Electronic Signature: Digitally sign online documents - Financial Management: Plan, manage, and track the financial activities of an individual or organization - For Self Storage Facilities: Designed for self storage facilities - Lead Management: Store information about leads or contacts and track, manage and nurture them throughout the sales process - Lease Origination: Process of creating and establishing a new lease agreement between a property owner and a tenant or borrower - Maintenance Management: Manage, maintain and track the performance of assets and equipment - Mobile Access: Access software remotely via mobile devices - Multi-Location: Manage and support multiple locations - Payment Reminders: Reminders sent for balance/payment due - Pricing Management: Tool used to determine accurate pricing and product eligibility for borrowers - Recurring/Subscription Billing: Automated process of charging customers at regular intervals for repeated access or use of a product or service - Rental Management: Streamline, automate and manage the rental of properties, facilities, assets, or equipment - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reservations Management: Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event - Revenue Management: Monitor sales and make necessary adjustment in order to increase demand and revenue - Secure Data Storage: Securely stores data to prevent data loss or breaches - Security Gate Access Control: Manage gate access to secure facilities/properties - Site Maps: Manage site maps showing plots, availability, utilities etc. - Task Management: Create, manage and track all task activities and progression - Template Management: Create, save, and re-purpose templates for emails, forms, etc. - Tenant Tracking: Handle activities like room booking, rent processing, lease agreement management, and client communication - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks - Website Management: Built-in website builder or integration with third-party site - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.4 (21) 4.4 Based on 21 reviews ## Pricing Value for money 4.5 (20) ### Starting price Free trial not available Value for money 4.5 (20) 4.5 Based on 20 reviews ## Integrations [ Stripe](https://www.capterra.com/p/123889/Stripe/)[ Xero](https://www.capterra.com/p/120109/Xero/)[ Stripe Billing](https://www.capterra.com/p/178774/Stripe-Billing/)[ Signable](https://www.capterra.com/p/150325/Signable/)[ DATEV Report](https://www.capterra.com/p/217626/DATEV-Report/)[ Stripe Identity](https://www.capterra.com/p/10003757/Stripe-Identity/)[ Tapkey](https://www.capterra.com/p/194646/Tapkey/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.7 (21) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.7 (21) 4.7 Based on 21 reviews ## User reviews Overall rating 4.7 Based on 21 reviews Filter by rating 5(17) 4(3) 3(0) 2(0) 1(1) Mentioned topic Sorted by most recent HM Henry M. Director Logistics and Supply Chain ### "Superb software!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 6, 2026 It's been very very good. The initial training when setting up the software was great, whilst the customer experience looks very slick and easy. Pros Excellent value for money, very responsive customer service and overall ease of use has been seemless! Cons Very little to be honest - there are a couple of updates i have suggested into the forum so hopefully they will be reviewed and implemented. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. OG OLIVER G. director Warehousing ### "Very good software programme with great customer support." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 August 5, 2026 The overall experience was very good with support migrating the Kinnovis booking portal onto our website. Pros Very good software programe that is easy to use with great software support . I really like the way its easy to change a storage unit on the floor plan without to much bother. Cons There is not much i dont like . We have had a very small glitch with the analytics which i know they are working on to resolve. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JK Jamie K. Director Real Estate ### "Would recommend this software " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 August 5, 2026 We've been using Kinnovis at our Great Shefford site since we opened and it's been great. Handles bookings, access and customer management without any fuss, which allows the site to run seamlessly. Setup was easy, the team are responsive when you need them. For a small operator who doesn't want to be bogged down in admin, it's exactly what you need. Genuinely would recommend Pros Really helpful when needed particularly at inconvenient times and fixed issues or bugs quickly, which goes a long way. Cons Phone support can be slow but they're more responsive by customer chat or via email. They are contactable some way Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Lea M. Co-Founder Real Estate ### "Honest Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 16, 2026 We would absolutely recommend it 10/10! Our whole team loves it from Marketing, to OPs , to Finance, this is the best self-storage software! Pros We love how easy it is use, the vastness of features and Kinnovis mission to always stay innovative and evolve. Cons Some of the content is a bit rigid in the booking journey - we would love to have the option to upload our own text and photos. Alternatives considered [Stora](https://www.capterra.com/p/228462/Stora/) Reasons for choosing KINNOVIS Best overall experience and most modern interface and strategy! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SD Stephane D. GERANT Warehousing ### "A CHACUN SON BOX - STRASBOURG" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 December 30, 2025 Avis plutôt mitigé, dans le sens où l’outil est globalement bon et présente un vrai potentiel, mais il n’est pas encore totalement abouti et mérite encore d’évoluer et d’être complété. Lors de la transition, l’équipe a su se montrer réactive dans les moments critiques, ce qui a été appréciable. En revanche, certains éléments qui nous avaient été présentés et qui ont motivé notre choix de passer sur Kinnovis ne sont pas encore pleinement au rendez-vous aujourd’hui. Ce qui reste néanmoins rassurant, c’est votre écoute et votre volonté de faire évoluer l’outil. Kinnovis dispose d’une vraie souplesse et d’un fort potentiel de développement, ce qui est essentiel dans un environnement en constante évolution. Pros Les points que nous avons le plus appréciés concernent avant tout la prise en main et la modernité de l’outil. Kinnovis est intuitif à utiliser et bénéficie d’une interface moderne et agréable au quotidien. La possibilité de l’utiliser simultanément depuis plusieurs postes de travail, que ce soit sur PC, tablette ou smartphone, est également un vrai plus. La connexion entre nos différents outils est aussi très appréciable : portail de réservation en ligne, contrôle d’accès, smartlocks… Cette interconnexion apporte une vraie cohérence à l’ensemble et simplifie fortement la gestion. Enfin, les possibilités de personnalisation et d’automatisation de certaines tâches permettent de gagner du temps et de s’adapter plus facilement à nos modes de fonctionnement. Cons Les points d’amélioration concernent principalement la facturation et le pilotage. La facturation, aujourd’hui très liée à Stripe, manque encore de souplesse (et son coût reste un sujet), notamment sur la proratisation des remises. Cela nous oblige à facturer à date anniversaire et non au mois calendaire. Dans le même esprit, l’impossibilité d’émettre automatiquement une note de crédit lors de la résiliation d’un contrat nous oblige encore à sortir la calculette et à faire notre règle de trois… un peu anachronique pour un outil aussi moderne. Nous espérons clairement que l’arrivée de l’outil de facturation propre à Kinnovis, en nous libérant de Stripe, permettra de corriger ces points et d’apporter la souplesse attendue. Côté reporting, nous ressentons également un manque par rapport à notre ancien CRM, notamment l’impossibilité d’afficher simplement le churn (différentiel entre entrées et sorties sur une période donnée) sans avoir à faire de recoupements. Enfin, certains indicateurs nous manquent au quotidien, comme la répartition du chiffre d’affaires (box / assurance / autres ventes), mais aussi des données de pilotage telles que en plus de la surface louée, le nombre de boxes, le loyer total potentiel, la valeur totale assurée et le montant des primes d'assurance ... Switched from [Space Manager](https://www.capterra.com/p/119327/Space-Manager/) SM est un très bon outil avec une grande expérience du Self stockage, mais Racical System n'a pas su prendre le virage du numérique et faire évoluer son outil Alternatives considered [EasySpace](https://www.capterra.com/p/198697/EasySpace/) [Stora](https://www.capterra.com/p/228462/Stora/) [Space Manager](https://www.capterra.com/p/119327/Space-Manager/) [Storeganise](https://www.capterra.com/p/232660/Storeganise/) Reasons for choosing KINNOVIS Le langue et surtout la volonté affichée de faire évoluer l'outil, l'équipe réactive et surtout le fait que Kinnovis ne soit pas seulement prescripteur mais utilisateur de son propre outil via Store Room. NB : vous avez omis Atenea de Ssolid dans votre liste Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CS Christian S. Geschäftsführer Commercial Real Estate ### "Kinnovis für meine Garagenparks" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 16, 2025 Das Team ist super nett und kennt sich einfach aus. Helfen auch immer gerne. Onboarding hat super geklappt. Die Software ist recht neu aber hat schon so gut wie alles was ich brauche. Wichtig war für mich der automatische ID Check. Der gesamte Prozess muss einfach automatisiert sein, für Endkunden als auch für mich als Betreiber. Pros Features sind auf selfstorage bzw. Garagenparks entwickelt. Super wichtig und gut gemacht. Support läuft. Cons Ein paar Kleinigkeiten die aber bald kommen sollten. Es ist einiges einzustellen im Zuge des Onboardings, es gibt aber einfach viele Features, die zum Teil verpflichtend sind und andere optional. Alternatives considered [Storeganise](https://www.capterra.com/p/232660/Storeganise/) Reasons for choosing KINNOVIS Features und Betreuung war entscheidend für mich. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AG Anete G. Manager Warehousing ### "no accountability or reliability" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 August 12, 2025 Our onboarding experience with Kinnovis has been one of the most frustrating and unprofessional business interactions I’ve had. Despite paying the onboarding fee immediately, we faced repeated delays, chaotic communication, and constant out-of-office replies from different team members without prior notice. The data we provided was ignored or mishandled — including basic errors like auto-filling incorrect move-in dates and copy-pasting spreadsheet headers as client names. Issues we raised were often ignored, and integration steps they claimed weren’t done had in fact been completed weeks earlier. Over several weeks, we wasted time repeatedly updating data because Kinnovis failed to act on information we had already provided. When I requested a refund due to non-delivery of services, they refused and shifted the blame entirely to our side. P.s. They trade good reviews for discounts Pros The only thing they arrange promptly are their sales calls — everything after payment is slow, disorganised, and lacking accountability. Cons This was supposed to be a long-term partnership, but it quickly became clear there was no accountability or reliability. I would strongly caution anyone considering working with Kinnovis to think twice — especially if you value timely, structured, and professional project management. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor August 18, 2025 Dear Anete, Thank you for taking the time to share your feedback. After reviewing your case: Our team spent 2-3 days reconciling your data from multiple inconsistent sheets with missing information - extra work beyond our standard onboarding, to build a robust foundation for your project. Our records show we maintained regular contact through calls, detailed emails with next steps and multiple follow-ups when agreed deadlines had passed. Many delays stemmed from incomplete data entry on your side, despite our repeated guidance and offers of additional support. We must also stress that we believe mutual respect is essential for successful collaboration and will always prioritise our team members' wellbeing. Our financial team processed your refund promptly, though banking timelines were outside our control. Regarding incentivised reviews: these are funded by Gartner Digital Markets, not Kinnovis. We wish you success in your future endeavours. Sincerely, The Kinnovis Team HM Henry M. Director Logistics and Supply Chain ### "Brilliant software!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 15, 2025 Very user friendly both for us as a business and our customers! We've had no issues since starting with Kinnovis at the start of 2025 and are really pleased we used their platform for our self-storage business. Pros Ease of use, very good help guides as well and top notch customer service Cons I'm delighted to report that I have no cons as yet! Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. JK Jamie K. Director Real Estate ### "Overall a good experience!" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 April 25, 2025 Overall it has been very easy! Would recommend to people wanting to use storage software! Pros Clear instructions throughout the set up process. \[sensitive content hidden\] was super helpful. Cons Navigating around the website for the first time. There are various sections that are hidden and require a bit of time to get used to it! Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. MS Mike S. Sales Specialist Warehousing ### "Efficient, purpose built CRM" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 April 18, 2025 Generally a very good, clearly a purpose built CRM for the Self Storage industry Pros It's very easy to track leads by name and location. This allows myself and the team to manage our leads effectively and efficiently Cons My biggest grievance is that I can't add a "blanket" booking plan. It would be much easier to add "6 months" or "12 months" etc across the board, and it can be used across various locations and unit sizes. This also includes the one time products. I wish they were available across all sites. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. [View all Reviews](https://www.capterra.com/p/10015205/KINNOVIS/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.