# ChatSpot Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about ChatSpot Software - reviews, pricing plans, popular comparisons to other Chatbot products and more.

Source: https://www.capterra.com/p/10015234/ChatSpot

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# 

 ChatSpot Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)

ChatSpot

## What is ChatSpot?

ChatSpot is a cloud-based chatbot solution designed to help businesses streamline marketing and sales operations via artificial intelligence (AI) technology. The platform combines ChatGPT with unique data sources, including HubSpot's CRM, to generate personalized responses, offer SEO expertise, and accelerate sales prospecting. ChatSpot also offers deep insights and natural language processing to help users optimize research and uncover hidden growth opportunities. Key features include personalized responses, integration with HubSpot CRM, prospecting templates, and more.

## What is ChatSpot used for?

[Generative AI](https://www.capterra.com/generative-ai-software/)[Chatbot](https://www.capterra.com/chatbot-software/)[AI Marketing Tools](https://www.capterra.com/ai-marketing-tools-software/)

Top alternative

Featured

Overall rating

Based on 0 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Contact vendor  
for pricing

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for ChatSpot?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.hubspot.com&name=ChatSpot)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### ChatSpot

0.0

VS.

[5.0 (10)](https://www.capterra.com/p/10016583/CoSupport-AI/#reviews)

Starting Price

Contact vendor

Starting Price

$99

Per Feature, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

0.0 (0)

Ease Of Use

4.9 (10)

Value For Money

0.0 (0)

Value For Money

4.9 (10)

Customer Service

0.0 (0)

Customer Service

4.9 (9)

## ChatSpot alternatives

[watsonx Assistant](https://www.capterra.com/p/247516/IBM-Watson-Assistant/)

[4.4 (10)](https://www.capterra.com/p/247516/IBM-Watson-Assistant/reviews/)

Starting price

$140.00

Per User, Per Month

[Learn More](https://www.capterra.com/p/247516/IBM-Watson-Assistant/)

[Cody AI](https://www.capterra.com/p/10015322/Cody-AI/)

[0.0](https://www.capterra.com/p/10015322/Cody-AI/#reviews)

Starting price

$29.00

Per User, Per Month

[Learn More](https://www.capterra.com/p/10015322/Cody-AI/)

[FlowHunt](https://www.capterra.com/p/10023703/FlowHunt/)

[0.0](https://www.capterra.com/p/10023703/FlowHunt/#reviews)

Starting price

$9.00

Per User, Per Month

[Learn More](https://www.capterra.com/p/10023703/FlowHunt/)

[Chatsonic](https://www.capterra.com/p/10016936/Chatsonic/)

[0.0](https://www.capterra.com/p/10016936/Chatsonic/#reviews)

Starting price

$19.00

Per User, Per Month

[Learn More](https://www.capterra.com/p/10016936/Chatsonic/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

AI Copilot

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

AI/Machine Learning

Software program that continuously adjusts its behavior based on observed data

Automated Responses

Automatic reply functionality for incoming messages

Chatbot

AI-based platform which conducts a conversation via auditory or textual methods

Content Generation

Generative AI can be employed to generate content in different forms, such as text, images, music, and videos

CRM

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

ChatSpot 11 features

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Software program that continuously adjusts its behavior based on observed data

Automatic reply functionality for incoming messages

AI-based platform which conducts a conversation via auditory or textual methods

Generative AI can be employed to generate content in different forms, such as text, images, music, and videos

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Used as a promotional or demonstration tool in sales and marketing presentations

Identify different languages

Process and analyze human language in text or audio form

Generative AI models can create personalized recommendations for users based on their preferences and behavior.

Sample files or documents that could be customized as needed or used as is

Get Advice

We can help you find the software with the features you need.

## Pricing

Free Version

Basic

$0.00

## Integrations

[

HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)