# Form Director Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Form Director the right Integration solution for you? Explore 47 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/10015300/Form-Director/reviews

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Form Director

4.7 (47)

[View alternatives](https://www.capterra.com/p/10015300/Form-Director/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of Form Director

Ease of use

4.5

Customer Service

4.6

## Pros and Cons in Reviews

NE

Nadeesha E

StudentComputer Software, Self-employedUsed the software for: I used a free trial.

“Form Director simplifies workflow automation by seamlessly integrating Google Forms with other apps, making data management more efficient and user-friendly.“

November 19, 2024

VC

Victoria C

Administrative AssistantConstruction, 11 - 50 employeesUsed the software for: 6-12 months.

“It’s difficult to track down the issue or understand what changed, which makes troubleshooting frustrating.“

July 31, 2025

DG

Denisa G

Communication ManagerEducation Management, 2 - 10 employeesUsed the software for: I used a free trial.

“It allowed me, after watching a tutorial, to link a Google Form to my Google calendar, thus simplifying our school's study room reservation system.“

February 29, 2024

NF

Noah F

IT SpecialistInformation Technology and Services, Self-employedUsed the software for: Less than 6 months.

“It is easy to integrate into Google Calendars, which is exactly what I am looking for“

May 20, 2024

JM

Juan M

MotionDesign, Self-employedUsed the software for: I used a free trial.

“the integration with forms its so easy you dont have to code anything to get all email notifications“

March 5, 2024

## Showing most helpful reviews

Showing 1-25 of 47 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

VR

Verified Reviewer  
Performance Manager  
Commercial Real Estate  
Used the software for: I used a free trial

### "amazing App"

June 4, 2024

4.0

Pros

this is an amazing app , It help me to create a process for our company and make the communication easy

Review Source

RG

Ramon G.  
NOC Manager  
Computer & Network Security  
Used the software for: 1-2 years

### "Form to Chat Integration"

June 19, 2024

5.0

Overall experience was great it served me and my team well.

Pros

The integration with google chat was seamless.

Cons

Sometimes the notification delayed but worked for the most part.

Alternatives considered

[Zappi](https://www.capterra.com/p/173015/Zappi-Pro/)

Reason for choosing Form Director

The pricing was the best in comparison of other products

Review Source

VC

Victoria C.  
Administrative Assistant  
Construction  
Used the software for: 6-12 months

### "Easy to use, but some challenges "

July 31, 2025

3.0

It’s been okay overall, but I’m not sure why the automations I originally set up have stopped working. It’s difficult to track down the issue or understand what changed, which makes troubleshooting frustrating.

Pros

I like that Jirvus integrates seamlessly with all my Google Workspace tools. It streamlines my workflow by keeping everything connected—Docs, Sheets, Calendar, and Gmail all work together more efficiently.

Cons

It often fails to process approvals correctly, even though nothing has changed in the original setup. This inconsistency can be frustrating and slows down our workflow.

Review Source

Response from Jivrus Technologies

August 6, 2025

We’ve recently made an update to the Form Director add-on to enhance its email-sending capability by introducing support for GmailApp, as recommended by Google's official documentation. As part of this enhancement, we have added a new Gmail-related scope required by the library. Due to this change, Form Director may prompt you to reauthorize access the next time you use the add-on. No worries—this is a simple one-time step: Open the Form Director add-on from your Google Form. When prompted, click to authorize the requested permissions. Once authorized, proceed as usual—your setup will continue to work as expected. If you have configured the approval flow, you also need to authorize the approval service. To do this, open the add-on → Approval section → Reauthorize. For more details, check our guide here: https://formdirector.jivrus.com/features/approval/service-approval#h.i9hcynil4pk4. Thank you for your understanding and continued support.

NW

Nicole W.  
Curriculum Facilitator  
Education Management  
Used the software for: 1-2 years

### "Best. ADD ON EVER!"

September 23, 2025

5.0

Pros

I love Form Director. It has allowed me and my admin staff to send feedback from our walkthroughs instantly and digitally. It also allows me to keep a record of each walkthrough. The inference is easy to use and the automation saves me so much time.

Cons

Not sure why I am being charged all of a sudden. I have had this add on for over 3 years. I don’t think it’s fair to be charged now.

Review Source

BF

Brad F.  
Facilities Manager  
Education Management  
Used the software for: 1-2 years

### "Facilities Manager"

September 5, 2025

5.0

Pros

Form Director has saved me countless hours by transferring the information from google forms to a calendar. Definitely recommended!

Cons

I have not had any issues with Form Director. I have been using it for a year and it does exactly what I need it to do.

Review Source

Response from Jivrus Technologies

September 9, 2025

Thank you so much for your kind words and recommendation! We're thrilled to hear that Form Director has been a time-saver for you and is meeting your needs consistently over the past year. It's always rewarding to know that our tool is helping users work more efficiently. If you ever have suggestions or need assistance in the future, we're here to help. Thanks again for your support!

KH

Krista H.  
Office Manager  
Education Management  
Used the software for: 1-2 years

### "Best tool we've found in a while! "

January 10, 2025

5.0

Overall, Form Director has changed our workflow for several major functions in our office to a more automated form. It has saved us countless hours and made our processes infinitely easier. Love it!

Pros

Love being able to send automated responses from our forms with information specific to each individual. We use it for registration at our school and it's been a wonderful tool for us.

Cons

Nothing specific comes to mind. Occassionally we'll have a challenge or two, particularly if we're send responses based on a filter (i.e. if this response equals that, then they get this message, etc), but I think most of those issues have been user error on my part.

Review Source

DR

Daniel R.  
Finance Analyst  
Computer Games  
Used the software for: 2+ years

### "Efficient payment management with room for improved integration guidance"

January 10, 2025

4.0

My overall experience with Form Director has been positive. It greatly improved the efficiency and organization of managing invoice payments, especially with its integration capabilities with Gmail and Google Sheets. This allowed me to streamline the process and achieve a 98% on-time payment rate. However, the initial setup of integrations was challenging, and I believe the addition of quick tutorial videos for each integration would make the learning curve much easier and the tool even more user-friendly.

Pros

What I like most about Form Director is how it significantly simplified my work in organizing all the invoices that arrived for payment at the same time. By using Form Director in conjunction with Gmail and Google Sheets, it streamlined the management of this entire process, increasing the on-time payment rate with my partners to 98%. I can resume my opinion in simplification, organization, integration (Gmail & Google Sheets), streamlined management, efficiency, 98% on-time payments.

Cons

In the beginning, the integration process was not simple. In my opinion, there should be quick tutorial videos demonstrating how to set up each integration, making the learning process easier and more efficient.

Review Source

KW

Kyle W.  
CEO  
Education Management  
Used the software for: 2+ years

### "A Long Talk with Form Director"

January 11, 2025

4.0

Have been using it for 4 years now to send replies for form responses

Pros

Consistency and ease of use. Low price.

Cons

Can’t think of any at the moment. Hmmmmm

Review Source

KA

Kirsten A.  
Teacher  
Education Management  
Used the software for: 6-12 months

### "Game changer Lifesaver "

January 10, 2025

5.0

Overall its been great and I am so glad i found this. This is and will forever change how it can be productive in my job

Pros

This has saved me SO MUCH time! My students can submit a form and it directly goes to the calendar. This has been a time saver and a game changer! I HIGHLY recommend this product and will be using it for a long time

Cons

Getting the form to work so that it goes to the calendar is a bit tricky and takes some time to set up

Review Source

BB

Blessing B.  
Email Copywriter  
Writing and Editing  
Used the software for: I used a free trial

### "Form Director Is Every Appointment Setter's Dream Tool"

October 14, 2024

5.0

I think it's a power tool that's easy to use and very effective. I stumbled upon it while I was searching for a solution to easily automate my appointment scheduling workflow and it has become an important part of my work process.

Pros

I use Form Director to automate my appointment scheduling workflow. I enjoy the feature that allows me to automatically add new guests to my calendar events as soon as they fill my Google Form questionnaire. The email notification I get after each successful entry is also very thoughtful and helpful.

Cons

I am still exploring the tool, so far, I haven't found a bug or a feature I don't like.

Review Source

GA

Gordon A.  
Director of Administrative Support  
Real Estate  
Used the software for: I used a free trial

### "Good Product"

May 15, 2024

5.0

Pros

Ease of use, integrates nicely into existing workflow.

Cons

This lengthy process to obtain a free license.

Review Source

EM

Eric M.  
Marketing Director  
Broadcast Media  
Used the software for: I used a free trial

### "Form Director Review"

January 24, 2024

5.0

Pretty good so far. There are some small limitations but I am still learning its capabilities.

Pros

Integration with Google Suite. Ability to streamline processes and automate mundane tasks

Cons

A little hard to get the mapping just right at first. I am learning as I go

Review Source

KKKH

Khant Ko Ko H.  
Data Analyst  
Banking  
Used the software for: I used a free trial

### "Good productivity"

January 10, 2024

5.0

Nice, time saving, good productivity and amazing creation

Pros

Time management, productivity, time saving, good to use, easy to understand

Cons

none. all feature are good to use, need more free duration

Review Source

NF

Noah F.  
IT Specialist  
Information Technology and Services  
Used the software for: Less than 6 months

### "Review of Form Director"

May 20, 2024

4.0

Pros

It is easy to integrate into Google Calendars, which is exactly what I am looking for

Cons

The free trial should have more calendar events that can be posted

Review Source

AJ

AUGIE J.  
REPAIR  
Sporting Goods  
Used the software for: I used a free trial

### "HELPED OUT IN A TIGHT SPOT"

May 25, 2024

5.0

Pros

EASE OF USE, INTEGRATION OF SEVERAL DIFFERENT PRODUCTS

Cons

LEARNING CURVE TO GET THE NEW PRODUCT DOWN

Review Source

EI

Eric I.  
Science Communication  
Telecommunications  
Used the software for: Less than 6 months

### "Great Plug-in"

April 11, 2024

5.0

Pros

Getting invites generated to a guest after them filling out a form is extremely useful for organization.

Cons

The mapping feature, needs to have a tutorial.

Review Source

PN

Penjani N.  
Assistant Dean Research  
Higher Education  
Used the software for: I used a free trial

### "Intuitive, customizable and integration capabilities"

March 14, 2025

5.0

Offers customization capabilities and integrates well with other software and systems, allowing for seamless data transfer and workflow automation

Pros

It is easy to use and requires minimal training. Form Director typically offers a straightforward interface that simplifies the automation process.

Cons

I find it expensive because I may not need all the advanced features.

Review Source

DA

Dragos A.  
Manager  
Automotive  
Used the software for: Less than 6 months

### "Review #1 Form Director"

December 17, 2024

5.0

Extremely pleased with it so far, used it for almost 1 month

Pros

Automatization of repeating tasks. Cut off time.

Cons

Dont think there is any to be honest, works as expected.

Review Source

NE

Nadeesha E.  
Student  
Computer Software  
Used the software for: I used a free trial

### "Efficient but Requires Some Learning"

November 19, 2024

5.0

Pros

Form Director simplifies workflow automation by seamlessly integrating Google Forms with other apps, making data management more efficient and user-friendly.

Cons

Form Director's interface can feel overwhelming at first, especially for new users, and some advanced features require a learning curve to configure properly.

Review Source

KG

Kristin G.  
Owner  
Hospitality  
Used the software for: 6-12 months

### "TOTAL GAMECHANGER. Makes the Impossible Possible!"

March 28, 2024

5.0

100% Totally Recommend. Don't hesitate...I'm still learning and could totally benefit from phone or chat support but I'm committed, with its low cost and total control "in-house" to create and implement new workflows...we're sold on anything from JIVRUS

Pros

Everything... Using Webhooks to stamp Google Workspace Chats which we are utilizing as a total CRM. Upon a QR code form submit we're able to log shifts, work loads and more. That's just the beginning...

Cons

Very Little. I'd say that it took a while to understand and without the youtube videos it would have taken much longer. Mapping is still a little complicated

Alternatives considered

[IFTTT](https://www.capterra.com/p/186695/IFTTT/)

Reason for choosing Form Director

Not even a question...way more control than IFTTT

Review Source

dT

daniel T.  
Founder  
Airlines/Aviation  
Used the software for: I used a free trial

### "Recommend! "

July 1, 2024

5.0

Very pleased. Easy to start using and good results

Pros

Does exactly what I need. Form turns into googl doc

Cons

A bit old design. But quite useable and responsive

Review Source

DA

Dr.Kabilan A.  
Program Coordinator - Master of Public Health  
Education Management  
Used the software for: I used a free trial

### "A Powerful Tool with Room for Improvement"

July 3, 2024

5.0

Pros

Form Director is a versatile tool that integrates seamlessly with Google Forms, enabling users to automate workflows and enhance productivity.

Cons

Cost for exploring features and Limited Offline Functionality

Review Source

JG

Joshua G.  
Owner  
Food & Beverages  
Used the software for: 1-2 years

### "Excellent integrator of google forms l"

December 19, 2023

5.0

We are thrilled with form Director and the ease with which it is used.

Pros

Form Director allows us to integrate our forms with Slack email and document creation. It handles form attachments well and has allowed us to automate many things which used to take our administrative team a lot of time.

Cons

Not much. Sometimes it loads slowly. Perhaps I’d like an updated interface.

Alternatives considered

[Zapier](https://www.capterra.com/p/130182/Zapier/)

Reason for choosing Form Director

Pricing, easy integration with forms, reliability.

Review Source

SK

Shankar K.  
Sr Manager Administration  
Research  
Used the software for: 2+ years

### "Review - Form Director"

December 19, 2023

5.0

Excellent Module at an affordable price. Payment modes can be enhanced using other UPIs as well instead of restricting to Stripe & Razor Pay.

Pros

The Most important feature I liked about the Form Director is the Integration between multiple applications, Our communications mostly rely on the Google apps.

Cons

Apart from the Google apps, we mostly use WhatsApp handle for our official Communications, The one feature we are looking for is integration between Google apps such as Gmail, calendar, drive etc. with WhatsApp. This is not the least like about Form Director, Still, we want to highlight this requirement so you can think of adding this feature in the near future.

Review Source

DH

David H.  
Adjuster  
Insurance  
Used the software for: 1-2 years

### "Backbone of Business Operations"

December 19, 2023

4.0

Overall, once the obstacles were overcome. It has been a great decision to employ the Form Director. Fortunately, my son has used it first and was very helpful in assisting me when I was confused about the product.

Pros

Once I became familiar with it, it was extremely easy to set up a workflow operation that provides everything we need to streamline our services. It's been a huge timesaver.

Cons

As is the case with many companies, it would be great if you could get real time customer service to address issues. Sometimes, customer service fails to realize that what is completely familiar to them is not so clear to the new user. Product jargon can be mystifying. This could be easily resolved with a real time customer service interaction such as a chat system.

Reason for choosing Form Director

I accepted the recommendation of my son. I was not disappointed.

Review Source

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