# Best Zendesk AI Alternatives 2026 | Capterra > Looking for alternatives to Zendesk AI? Find out how Zendesk AI stacks up against its competitors with real user reviews, pricing information, and what features they offer. Source: https://www.capterra.com/p/10015368/Zendesk-AI/alternatives --- # Alternatives to Zendesk AI [4.6 (8)](https://www.capterra.com/p/10015368/Zendesk-AI/#reviews) Write a Review! Tabset anchor ## Top Zendesk AI Alternatives Zendesk AI * * * Starting from: $50/Per Month Pricing Model: Per User * * * Overall Rating: [4.6 (8)](https://www.capterra.com/p/10015368/Zendesk-AI/#reviews) Ease of Use 4.4 Customer Service 4.9 Features 4.4 Value for Money 4.0 * * * Starting from: $115/Per Month Pricing Model: Per User * * * Overall Rating: [4.4 (4083)](https://www.capterra.com/p/164283/Zendesk/reviews/) Ease of Use 4.3 Customer Service 4.3 Features 4.4 Value for Money 4.2 * * * Starting from: $0.99/Per Month Pricing Model: Usage Based * * * Overall Rating: [4.6 (18)](https://www.capterra.com/p/10031266/Fin/#reviews) Ease of Use 4.4 Customer Service 4.3 Features 4.5 Value for Money 4.5 * * * Starting from: $15/Per Month Pricing Model: Per User * * * Overall Rating: [4.7 (1786)](https://www.capterra.com/p/102188/LiveAgent/reviews/) Ease of Use 4.6 Customer Service 4.7 Features 4.6 Value for Money 4.6 Tabset anchor All Zendesk AI Alternatives At a Glance Top Alternatives for Zendesk AI - [Zendesk Suite](#product_ffc45fc8-9499-40c2-b1ba-a6d200b7a22f) - [Fin](#product_a067bad2-bff7-4fba-866c-4ab9d683b47f) - [LiveAgent](#product_79dc58b6-851f-4ee1-9b1d-a6d200b4f35c) - [Fathom](#product_1f34fea5-3848-4a9f-97fd-d65678ff24b5) - [ChatBot](#product_f2a40dfa-ff2b-46b3-beaf-a7c200452fa8) Tabset anchor by FATHOM [5.0 (808)](https://www.capterra.com/p/276054/Fathom/reviews/) Free AI Meeting Assistant that instantly records, transcribes, and summarizes your meetings, so you never need to take notes again. [Learn more about Fathom](https://www.capterra.com/p/276054/Fathom/) Compare Tabset anchor by Text [4.6 (66)](https://www.capterra.com/p/166420/ChatBot/reviews/) ChatBot is an all-in-one platform to create, deploy, and track chatbots across channels. [Learn more about ChatBot](https://www.capterra.com/p/166420/ChatBot/) Compare Tabset anchor ## [Tidio](https://www.capterra.com/p/144040/Tidio-Chat/) by Tidio [4.7 (590)](https://www.capterra.com/p/144040/Tidio-Chat/reviews/) Tidio is customer support software with live chat, help desk, chatbot, and AI agent options designed to streamline support. [Learn more about Tidio](https://www.capterra.com/p/144040/Tidio-Chat/) Compare Tabset anchor ## [Wati](https://www.capterra.com/p/204314/WATI/) by WATI.io [4.6 (204)](https://www.capterra.com/p/204314/WATI/reviews/) End-to-end WhatsApp API solution designed for small and medium-sized businesses for efficient sales, marketing, and customer support. [Learn more about Wati](https://www.capterra.com/p/204314/WATI/) Compare Tabset anchor ## [Gladly](https://www.capterra.com/p/156723/Gladly/) by Gladly Software [4.8 (139)](https://www.capterra.com/p/156723/Gladly/reviews/) A modern customer service platform that powers fast, personal, AI-assisted support—no tickets, no silos, just seamless conversations. [Learn more about Gladly](https://www.capterra.com/p/156723/Gladly/) Compare Tabset anchor ## [Ada](https://www.capterra.com/p/164470/Ada-Support/) by Ada [4.7 (15)](https://www.capterra.com/p/164470/Ada-Support/reviews/) Ada is the omnichannel AI platform for customer service - built to automate, scale, and elevate the customer experience across channels [Learn more about Ada](https://www.capterra.com/p/164470/Ada-Support/) Compare Tabset anchor ## [Korra](https://www.capterra.com/p/238942/Korra/) by Korra [4.8 (17)](https://www.capterra.com/p/238942/Korra/reviews/) Transforming industrial productivity with AI-driven knowledge management solutions for enhanced efficiency and digital transformation. [Learn more about Korra](https://www.capterra.com/p/238942/Korra/) Compare Tabset anchor ## [Kapture CX](https://www.capterra.com/p/266354/Kapture/) by Adjetter Media [4.2 (40)](https://www.capterra.com/p/266354/Kapture/reviews/) Kapture CX is Gen-AI powered customer experience management solution, built for enterprises. [Learn more about Kapture CX](https://www.capterra.com/p/266354/Kapture/) Compare Tabset anchor ## [Freshchat](https://www.capterra.com/p/158117/Freshchat/) by Freshworks [4.2 (145)](https://www.capterra.com/p/158117/Freshchat/reviews/) Freshchat is a modern messaging software built for customer engagement teams to talk to customers across channels. [Learn more about Freshchat](https://www.capterra.com/p/158117/Freshchat/) Compare Tabset anchor ## [VIVI](https://www.capterra.com/p/10011012/VIVI/) by GoVivace [4.0 (4)](https://www.capterra.com/p/10011012/VIVI/#reviews) VIVI is a conversational AI solution supporting voice and chat for human-like scalable interactions for support, sales , surveys etc. [Learn more about VIVI](https://www.capterra.com/p/10011012/VIVI/) Compare Tabset anchor ## [Genesys Cloud CX](https://www.capterra.com/p/179417/Genesys-Cloud/) by Genesys [4.3 (264)](https://www.capterra.com/p/179417/Genesys-Cloud/reviews/) Genesys Cloud makes customer relationships simple. We connect phone, email, and chat through one tool for better customer engagement. [Learn more about Genesys Cloud CX](https://www.capterra.com/p/179417/Genesys-Cloud/) Compare Tabset anchor ## [Hubert](https://www.capterra.com/p/194016/Hubert/) by Hubert Labs [4.3 (16)](https://www.capterra.com/p/194016/Hubert/#reviews) Automate screening with structured AI interviews, delivering shortlists that are faster, fairer, and legally defensible by design. [Learn more about Hubert](https://www.capterra.com/p/194016/Hubert/) Compare Software Found In - [Artificial Intelligence Software](https://www.capterra.com/artificial-intelligence-software/) - [Customer Support Software](https://www.capterra.com/customer-support-software/) - [Customer Service Software](https://www.capterra.com/customer-service-software/) - [Conversational AI Platform Software](https://www.capterra.com/conversational-ai-platform-software/)