# Best Zendesk AI Alternatives 2026 | Capterra

> Looking for alternatives to Zendesk AI? Find out how Zendesk AI stacks up against its competitors with real user reviews, pricing information, and what features they offer.

Source: https://www.capterra.com/p/10015368/Zendesk-AI/alternatives

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# Alternatives to Zendesk AI

[4.6 (8)](https://www.capterra.com/p/10015368/Zendesk-AI/#reviews)

Write a Review!

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## Top Zendesk AI Alternatives

Zendesk AI

* * *

Starting from:

$50/Per Month

Pricing Model:

Per User

* * *

Overall Rating:

[4.6 (8)](https://www.capterra.com/p/10015368/Zendesk-AI/#reviews)

Ease of Use

4.4

Customer Service

4.9

Features

4.4

Value for Money

4.0

* * *

Starting from:

$39/Per Month

Pricing Model:

Per User

* * *

Overall Rating:

[4.4 (4070)](https://www.capterra.com/p/164283/Zendesk/reviews/)

Ease of Use

4.3

Customer Service

4.3

Features

4.4

Value for Money

4.2

* * *

Starting from:

$15/Per Month

Pricing Model:

Per User

* * *

Overall Rating:

[4.7 (1753)](https://www.capterra.com/p/102188/LiveAgent/reviews/)

Ease of Use

4.6

Customer Service

4.7

Features

4.6

Value for Money

4.6

* * *

Starting from:

$0.99/Per Month

Pricing Model:

Usage Based

* * *

Overall Rating:

[4.6 (14)](https://www.capterra.com/p/10031266/Fin/#reviews)

Ease of Use

4.4

Customer Service

4.3

Features

4.6

Value for Money

4.5

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All Zendesk AI Alternatives

At a Glance

Top Alternatives for Zendesk AI

-   [Zendesk Suite](#product_ffc45fc8-9499-40c2-b1ba-a6d200b7a22f)
-   [LiveAgent](#product_79dc58b6-851f-4ee1-9b1d-a6d200b4f35c)
-   [Fin](#product_a067bad2-bff7-4fba-866c-4ab9d683b47f)
-   [Fathom](#product_1f34fea5-3848-4a9f-97fd-d65678ff24b5)
-   [ChatBot](#product_f2a40dfa-ff2b-46b3-beaf-a7c200452fa8)

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by FATHOM

[5.0 (807)](https://www.capterra.com/p/276054/Fathom/reviews/)

Free AI Meeting Assistant that instantly records, transcribes, and summarizes your meetings, so you never need to take notes again. [Learn more about Fathom](https://www.capterra.com/p/276054/Fathom/)

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by Text

[4.6 (66)](https://www.capterra.com/p/166420/ChatBot/reviews/)

ChatBot is an all-in-one platform to create, deploy, and track chatbots across channels. [Learn more about ChatBot](https://www.capterra.com/p/166420/ChatBot/)

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by USAN

[5.0 (3)](https://www.capterra.com/p/235279/USAN-Contact-Suite-for-Amazon-Connect/#reviews)

USAN Contact Suite optimizes Amazon Connect by managing inbound and outbound calls, web chats, emails, and more. [Learn more about USAN Contact Suite for Amazon Connect](https://www.capterra.com/p/235279/USAN-Contact-Suite-for-Amazon-Connect/)

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## [Tidio](https://www.capterra.com/p/144040/Tidio-Chat/)

by Tidio

[4.7 (590)](https://www.capterra.com/p/144040/Tidio-Chat/reviews/)

Tidio is customer support software with live chat, help desk, chatbot, and AI agent options designed to streamline support. [Learn more about Tidio](https://www.capterra.com/p/144040/Tidio-Chat/)

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## [Wati](https://www.capterra.com/p/204314/WATI/)

by WATI.io

[4.6 (202)](https://www.capterra.com/p/204314/WATI/reviews/)

End-to-end WhatsApp API solution designed for small and medium-sized businesses for efficient sales, marketing, and customer support. [Learn more about Wati](https://www.capterra.com/p/204314/WATI/)

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## [Tiledesk](https://www.capterra.com/p/187541/Tiledesk/)

by Tiledesk

[4.6 (154)](https://www.capterra.com/p/187541/Tiledesk/reviews/)

Build AI Agents with drag and drop to automate support and operations. No code. Multichannel, multilingual, open source. [Learn more about Tiledesk](https://www.capterra.com/p/187541/Tiledesk/)

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## [Gladly](https://www.capterra.com/p/156723/Gladly/)

by Gladly Software

[4.8 (138)](https://www.capterra.com/p/156723/Gladly/reviews/)

A modern customer service platform that powers fast, personal, AI-assisted support—no tickets, no silos, just seamless conversations. [Learn more about Gladly](https://www.capterra.com/p/156723/Gladly/)

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## [Ada](https://www.capterra.com/p/164470/Ada-Support/)

by Ada

[4.7 (15)](https://www.capterra.com/p/164470/Ada-Support/reviews/)

Ada is the omnichannel AI platform for customer service - built to automate, scale, and elevate the customer experience across channels [Learn more about Ada](https://www.capterra.com/p/164470/Ada-Support/)

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## [Korra](https://www.capterra.com/p/238942/Korra/)

by Korra

[4.8 (17)](https://www.capterra.com/p/238942/Korra/reviews/)

Transforming industrial productivity with AI-driven knowledge management solutions for enhanced efficiency and digital transformation. [Learn more about Korra](https://www.capterra.com/p/238942/Korra/)

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## [Kapture CX](https://www.capterra.com/p/266354/Kapture/)

by Adjetter Media

[4.2 (40)](https://www.capterra.com/p/266354/Kapture/reviews/)

Kapture CX is Gen-AI powered customer experience management solution, built for enterprises. [Learn more about Kapture CX](https://www.capterra.com/p/266354/Kapture/)

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## [Denser AI](https://www.capterra.com/p/10019191/Denser-AI/)

by Denser AI

[5.0 (31)](https://www.capterra.com/p/10019191/Denser-AI/reviews/)

Denser.AI provides an solution to build AI-Powered Search and Chat service using custom website or document data. [Learn more about Denser AI](https://www.capterra.com/p/10019191/Denser-AI/)

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## [Genesys Cloud CX](https://www.capterra.com/p/179417/Genesys-Cloud/)

by Genesys

[4.3 (262)](https://www.capterra.com/p/179417/Genesys-Cloud/reviews/)

Genesys Cloud makes customer relationships simple. We connect phone, email, and chat through one tool for better customer engagement. [Learn more about Genesys Cloud CX](https://www.capterra.com/p/179417/Genesys-Cloud/)

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-   [Artificial Intelligence Software](https://www.capterra.com/artificial-intelligence-software/)
-   [Customer Support Software](https://www.capterra.com/customer-support-software/)
-   [Customer Service Software](https://www.capterra.com/customer-service-software/)
-   [Conversational AI Platform Software](https://www.capterra.com/conversational-ai-platform-software/)