--- title: "Pilot Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Pilot Software - reviews, pricing plans, popular comparisons to other Image Recognition products and more." source_url: "https://www.capterra.com/p/10015635/Pilot/" page_type: "product" language: "en" --- # Pilot Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support) Pilot ## What is Pilot? Pilot is an innovative Wiki and Knowledge Base specifically designed for Google Drive Teams. With Pilot, teams can seamlessly convert their Google Drive into a modern knowledge hub, revolutionizing the way information is accessed and managed within the organization. Setting up Pilot is quick and effortless, allowing users to start with a free trial using their Google account. Pilot enhances Google Workspace files, including docs, slides, and sheets, by transforming them into an AI-enabled Team Wiki and Learning Management System. This integration enables teams to consolidate their knowledge in one centralized location, ensuring Pilot adds intelligence to your Google Workspace instantly. It enables you to transform all your Google Workspace files, including docs, slides, and sheets, into an AI-enabled Team Wiki and Learning Management System. This integration empowers your team to have all their knowledge in one place, ensuring seamless synchronization across 1800 products. ## What is Pilot used for? [Knowledge Base](https://www.capterra.com/knowledge-base-software/)[Collaboration](https://www.capterra.com/collaboration-software/)[Productivity](https://www.capterra.com/productivity-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Contact vendor for pricing Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Pilot?[Manage this product listing](https://www.g2.com/products/pilot-ai/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Pilot 0.0 VS. [4.6 (5,315)](https://www.capterra.com/p/153140/Connecteam/reviews/) Starting Price Contact vendor Starting Price $29 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.7 (5,315) Value For Money 0.0 (0) Value For Money 4.5 (5,072) Customer Service 0.0 (0) Customer Service 4.6 (5,086) ## Pilot alternatives [4.6 (6,117)](https://www.capterra.com/p/147657/monday-com/reviews/) Starting price $9.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.5 (3,481)](https://www.capterra.com/p/124981/Freshdesk/reviews/) Starting price $19.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.6 (798)](https://www.capterra.com/p/132997/Freshservice/reviews/) Starting price $19.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars Highest Rated [4.7 (1,789)](https://www.capterra.com/p/102188/LiveAgent/reviews/) Starting price $15.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars ## FAQs about Pilot Overview ### What company size and specific industries is Pilot built for? Pilot is designed for Google Drive users across company sizes, especially small and mid-sized organizations that rely on Google Drive for document storage and collaboration. No specific industry is named, so it appears suited to general business use rather than a particular sector. Features and Usability ### What are the key features of Pilot? Pilot offers team collaboration features supported by a knowledge management setup that includes a self service portal, wiki, content library, and document storage. It also includes collaboration tools such as commenting/notes, live chat, chatbot, and online forums, plus user management, full text search, customizable templates, customizable branding, and third-party integrations. Integrations ### Which third-party tools and platforms does Pilot integrate with? Pilot integrates with over 20 third-party tools across project management, design, file storage, and collaboration. Key integrations include Slack, Jira, Asana, Google Workspace, Google Drive, Google Sheets, Google Docs, GitHub, GitLab, Figma, Airtable, BambooHR, Harvest, Miro, and Mixpanel. Getting Started and Support ### What training and onboarding options does Pilot offer? Pilot provides documentation and videos to help teams get started. Documentation gives written reference material for setup and feature guidance, while videos offer visual walkthroughs for learning key tasks and reviewing steps at any time. Getting Started and Support ### What customer support options does Pilot offer? Pilot provides email/help desk support for customer questions and account issues. No reviewer feedback about support quality is available, so there is no evidence to describe response times, helpfulness, or common frustrations. The listed support channel is the only confirmed option in the catalog data. ## Features AI summary Based on 2,719 Image Recognition reviews Capterra reviewers highlight these as the features buyers value most when choosing knowledge base software: - **Knowledge Management** (**54%** of reviewers rated this feature as critical) - **Knowledge Base Management** (**56%**) - **Content Management** (**52%**) Pilot supports **Knowledge Management**, which gives teams a central way to organize and maintain internal information. However, it does not include **Knowledge Base Management** or **Content Management**. Instead, it offers other relevant capabilities that reviewers also value, including **Text Editing** (**42%**), **Full Text Search** (**41%**), and **Document Storage** (**39%**). These features help teams create searchable resources, store important documents, and find information faster, helping businesses improve access to knowledge and keep day-to-day work moving efficiently. API Application programming interface that allows for integration with other systems/databases Catalog Management Create and manage digital catalog of products/services with their details, specifications, and price Chatbot AI-based platform which conducts a conversation via auditory or textual methods Collaboration Tools Provides a channel for team members to share AI models, media files, communicate, and work together Commenting/Notes Leave comments and notes on documents for others to view Content Library Centralized repository to store content and assets Pilot 25 features ### All Features - API: Application programming interface that allows for integration with other systems/databases - Catalog Management: Create and manage digital catalog of products/services with their details, specifications, and price - Chatbot: AI-based platform which conducts a conversation via auditory or textual methods - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Commenting/Notes: Leave comments and notes on documents for others to view - Content Library: Centralized repository to store content and assets - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Document Storage: Store and organize documents in a centralized system - Feedback Management: Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service - Full Text Search: Search for specific words or phrases within a document or database - Knowledge Management: Gather, organize, share, and analyze knowledge in terms of resources, documents, and people skills - Knowledge Sharing: Allows users to upload, share, and collaborate on a variety of documents and file types. - Live Chat: Ability to chat online in real time - Organization: Automatically assigns relevant followup tasks and notifies appropriate team members of status after testing. - Permissions: Allows administrators to set permissions or privacy restrictions for decisions or discussions, controlling who can view and contribute. - Pre-built Templates: Pre-defined templates within a library for common cases such as contracts, websites, emails, and more - Rich Text Editor: Input different types of content and edit text formats, fonts, font sizes, and colors - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Team Collaboration: Allow multiple team members to edit and work on the same document - Text Editing: Edit text as needed - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks - Website Integration: Seamlessly integrates with 3rd party websites - Wiki: An informational database that allows users to add, delete, or revise content --- Get Advice We can help you find the software with the features you need. ## Pricing Free Trial Glider Contact Vendor for Pricing Jet Contact Vendor for Pricing Space Shuttle Contact Vendor for Pricing ## Integrations [ Google Docs](https://www.capterra.com/p/160756/Google-Docs/)[ Google Drive](https://www.capterra.com/p/161425/Drive/)[ Slack](https://www.capterra.com/p/135003/Slack/)[ Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[ Jira](https://www.capterra.com/p/19319/JIRA/)[ Asana](https://www.capterra.com/p/184581/Asana-PM/)[ Google Sheets](https://www.capterra.com/p/169718/Google-Sheets/)[ Evernote Teams](https://www.capterra.com/p/154969/Evernote-Business/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.