# InsightLoop Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about InsightLoop Software - reviews, pricing plans, popular comparisons to other Virtual Assistant products and more.

Source: https://www.capterra.com/p/10015637/InsightLoop

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# 

 InsightLoop Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

InsightLoop

## What is InsightLoop?

InsightLoop is an AI-powered data analytics solution that enables businesses to gain deep insights into their field service operations to increase efficiency and customer satisfaction. Many service organizations struggle to effectively utilize their collected data. With InsightLoop, businesses can leverage the power of AI and machine learning to analyze data from their field service operations in real time.

## What is InsightLoop used for?

[Virtual Assistant](https://www.capterra.com/virtual-assistant-software/)

Overall rating

Based on 2 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$49500

Other, Per Year

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for InsightLoop?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.coresystems.ch/en/&name=InsightLoop)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### InsightLoop

4.5 (2)

VS.

[4.8 (69)](https://www.capterra.com/p/229303/Wing/reviews/)

Starting Price

$49500

Other, Per Year

Starting Price

$699

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.5 (2)

Ease Of Use

4.8 (205)

Value For Money

4.0 (2)

Value For Money

4.7 (187)

Customer Service

4.5 (2)

Customer Service

4.8 (196)

## InsightLoop alternatives

[micro1](https://www.capterra.com/p/10030872/micro1/)

[4.9 (205)](https://www.capterra.com/p/10030872/micro1/reviews/)

Starting price

$89.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/10030872/micro1/)

[fonio.ai](https://www.capterra.com/p/10025797/fonio-ai/)

[4.9 (94)](https://www.capterra.com/p/10025797/fonio-ai/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/10025797/fonio-ai/)

[STAN AI](https://www.capterra.com/p/10011693/STAN-AI/)

[4.7 (13)](https://www.capterra.com/p/10011693/STAN-AI/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

92%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/10011693/STAN-AI/)

Highest Rated

[Upfirst](https://www.capterra.com/p/10028341/Upfirst/)

[5.0 (5)](https://www.capterra.com/p/10028341/Upfirst/#reviews)

Starting price

$24.95

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/10028341/Upfirst/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

AI/Machine Learning

4.0 (2)

100.00% of 2 reviewers that rated this feature as important or highly important

Software program that continuously adjusts its behavior based on observed data

Knowledge Management

4.0 (2)

100.00% of 2 reviewers that rated this feature as important or highly important

Gather, organize, share, and analyze knowledge in terms of resources, documents, and people skills

Business Process Automation

4.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes

Conversation Intelligence

4.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Recording, transcription, and analysis of sales calls for the purpose of training and generating insights

Customer Experience Management

4.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Track and understand a customer's overall satisfaction with a product or service to identify areas of improvement.

Reporting/Analytics

4.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

View and track pertinent metrics to find patterns and gain insights from data

InsightLoop 19 features

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Software program that continuously adjusts its behavior based on observed data

Application programming interface that allows for integration with other systems/databases

Automatic reply functionality for incoming messages

Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes

AI-based platform which conducts a conversation via auditory or textual methods

Configure existing workflows to meet your organization's needs

Interprets what a user is doing based on context and helps guide them through the process.

Recording, transcription, and analysis of sales calls for the purpose of training and generating insights

Track and understand a customer's overall satisfaction with a product or service to identify areas of improvement.

Use AI to generate content in the form of text, images, videos, etc.

Helps understand a user's intentions/actions

Gather, organize, share, and analyze knowledge in terms of resources, documents, and people skills

Manage and support multiple languages

Process and analyze human language in text or audio form

Adjust communications based on previous interactions or personal preferences

View and track pertinent metrics to find patterns and gain insights from data

Set up connections to third-party platforms to improve business processes

Program systems that assist users with their daily administrative responsibilities

Features

4.0 (2)

4.0

Based on 2 reviews

## Pricing

Value for money

4.0 (2)

Go Live

$49,500

Other,Per Year

Value for money

4.0 (2)

4.0

Based on 2 reviews

## Integrations

[

Salesforce Field Service](https://www.capterra.com/p/153526/Field-Service-Lightning/)[

SAP Field Service Management](https://www.capterra.com/p/267169/SAP-Field-Service-Management/)

## Support, customer service and training options

Customer Service

4.5 (2)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.5 (2)

4.5

Based on 2 reviews

## User reviews

Overall rating

4.5

Based on 2 reviews

Filter by rating

5(1)

4(1)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

MR

Miha R.

Service Support Specialist

Machinery

### "Helpful and improving all the time"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

July 28, 2025

Overall, InsightLoop is a good tool, and I would recommend it; however, it takes some time to adjust the system to meet your specific needs. Customer support is really good and fast.

Pros

It is a much faster way to find documents. The most helpful feature is that you can find specific data in the documents, like measurements, values, etc..

Cons

Minor issues with rewriting the instructions or text that should just be copied, and it would be good enough.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MB

Maximilian B.

Supervisor

Industrial Automation

### "Feedback Insight Loop"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

May 7, 2025

During the pilot face, it was really impressive to see, how got and much better the system can answer the questions

Pros

That i can get a summary of informations in a really short time

Cons

If it is working fine, there is nothing bad what i can see at the moment. There is still some improrvment neassary

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

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[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

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