---
title: "VRBookings Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about VRBookings Software - reviews, pricing plans, popular comparisons to other Vacation Rental products and more."
source_url: "https://www.capterra.com/p/10015675/VRBookings/"
page_type: "product"
language: "en"
---

# 

 VRBookings Software Review 2026: Features, Integrations, Pros & Cons

Last updated on August 26, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

VRBookings

## What is VRBookings?

VRBookings is the professional software for the management of vacation rentals, particularly indicated for Property Managers, Agencies and Property Owners that want to optimise processes in one single system, saving time, resources and limiting errors. Thanks to VRBookings you can simplify all the day-to-day operations, publish and synchronise properties with the main OTAs and Travel Agencies, improve the Guest and Owner satisfaction and maximise profitability.

## What is VRBookings used for?

[Vacation Rental](https://www.capterra.com/vacation-rental-software/)[Reservations](https://www.capterra.com/reservations-software/)[Channel Management](https://www.capterra.com/channel-management-software/)

Top alternative

Featured

Overall rating

Based on 11 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

€11

Other, Per Month

Free trial  
not available

Free version not included

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for VRBookings?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.vrbookings.com&name=VRBookings)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### VRBookings

5.0 (11)

VS.

[4.8 (1,611)](https://www.capterra.com/p/152433/Hostaway/reviews/)

Starting Price

€11

Other, Per Month

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.8 (11)

Ease Of Use

4.6 (196)

Value For Money

5.0 (8)

Value For Money

4.6 (191)

Customer Service

5.0 (10)

Customer Service

4.7 (193)

## VRBookings alternatives

[Smoobu](https://www.capterra.com/p/160106/Smoobu/)

[4.4 (196)](https://www.capterra.com/p/160106/Smoobu/reviews/)

Starting price

$29.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

87%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/160106/Smoobu/)

[Avantio](https://www.capterra.com/p/134278/Avantio/)

[4.7 (192)](https://www.capterra.com/p/134278/Avantio/reviews/)

Starting price

$15.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/134278/Avantio/)

[Lodgify](https://www.capterra.com/p/131924/Lodgify/)

[4.5 (1,311)](https://www.capterra.com/p/131924/Lodgify/reviews/)

Starting price

$14.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

91%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/131924/Lodgify/)

[Guesty](https://www.capterra.com/p/159377/Guesty/)

[4.4 (480)](https://www.capterra.com/p/159377/Guesty/reviews/)

Starting price

$23.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

86%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/159377/Guesty/)

## FAQs about VRBookings

Overview

### Which roles and teams benefit most from VRBookings?

VRBookings is most used by owners, CEOs, directors, general managers, and property management teams running vacation rental or holiday home operations. These roles rely on it to centralize bookings, manage availability, coordinate guest communications, streamline daily operations, and maintain visibility into revenue, occupancy, and overall business performance.

Answer based on 11 reviews

Overview

### What company size and industries is VRBookings built for?

VRBookings is vacation rental software built primarily for small businesses, which make up 100% of reviewers, especially in Hospitality and Real Estate at 36% each. It also serves Leisure, Travel & Tourism companies at 18%, supporting property managers, agencies, distribution channels, and owners handling villas, apartments, and farmhouses.

Answer based on 11 reviews

Features and Usability

### What are the key features of VRBookings?

VRBookings offers booking management, reservations management, availability management, and online booking for vacation rentals, short-term rentals, and multi-property operations. It also includes channel management, multi-channel distribution, rate management, revenue management, billing and invoicing, payment processing, guest communications, housekeeping management, and reporting and analytics.

Integrations

### Which third-party tools and platforms does VRBookings integrate with?

VRBookings integrates with 10 third-party tools and platforms, including Vikey for check-in automation, Docusign, Holidu, Hopper, PriceLabs, Rentals United, PayPal, Stripe, Worldpay for Enterprise, Nexi, and ePayco. These connections cover digital signatures, booking channels, pricing, property distribution, and payment processing.

Answer based on 1 reviews

Getting Started and Support

### What training and onboarding options does VRBookings offer?

VRBookings provides in person training, live online sessions, webinars, documentation, and videos. In person and live online formats support guided setup, webinars cover feature overviews, documentation offers written reference material, and videos provide recorded walkthroughs for self-paced review.

Getting Started and Support

### What customer support options does VRBookings offer?

VRBookings provides email/help desk, FAQ/forum, knowledge base, and phone support. No reviewer feedback about support experience is available, so user sentiment on response times, helpfulness, or common frustrations cannot be summarized here.

## Features

AI summary

Based on 3,893 Vacation Rental reviews

Capterra reviewers point to these as the top priorities when choosing vacation rental software:

-   **Calendar Management** (**70%** of reviewers rated this feature as critical)
-   **Data Synchronization** (**66%**)
-   **Reservations Management** (**67%**)

VRBookings supports all three of the features buyers rate highest: **Calendar Management**, **Data Synchronization**, and **Reservations Management**. Together, these capabilities help vacation rental businesses keep availability up to date across channels, reduce booking conflicts, and manage reservations more efficiently, allowing teams to maintain accurate listings and deliver a smoother guest booking experience.

Calendar Management

5.0 (6)

50.00% of 6 reviewers that rated this feature as important or highly important

Track and manage schedules and meetings via an integrated calendar

Data Synchronization

5.0 (6)

33.33% of 6 reviewers that rated this feature as important or highly important

Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency

Reservations Management

5.0 (6)

50.00% of 6 reviewers that rated this feature as important or highly important

Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event

Online Booking

4.8 (8)

25.00% of 8 reviewers that rated this feature as important or highly important

Book meetings and appointments through a website or digital platform

Payment Processing

3.5 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Accept, record, and reconcile financial transactions

For Vacation Rentals

5.0 (6)

33.33% of 6 reviewers that rated this feature as important or highly important

Designed for vacation rentals

VRBookings 94 features

### All Features
- Access Controls/Permissions: Define levels of authorization for access to specific files or systems
- Accounting: Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.
- Activities Booking: Allows businesses to offer customers reservations for a variety of activities.
- Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities
- Activity Tracking: Track and document all activities across devices, networks, and other systems
- Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
- API: Application programming interface that allows for integration with other systems/databases
- Availability Management: Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients
- Billing & Invoicing: Create, manage, and send invoices or bills to customers
- Booking Management: Create, update, and manage bookings, itineraries, and reservations
- Booking Notes: Keep notes on the specifics of a reservation including customer information and special requests
- Calendar Management: Track and manage schedules and meetings via an integrated calendar
- Calendar Sync: Synchronize with other calendars to view mutual availability and schedules
- Channel Analytics: Analyze and track performance of channels
- Channel Management: Manage various distribution channels, build relations with channel partners, and track their performance
- Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together
- Commission Management: Tracking, calculating, and paying commissions and earnings to employees
- Contact Management: Manage, organize, and store contact information
- Content Management: Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving
- Credit Card Processing: Accept and process credit card transactions
- CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system
- Custom Domains: Create branded link campaigns or short links with one or multiple custom domains.
- Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc.
- Customer History: Access previous interactions or concerns to maintain customer relationships
- Customer Support: Provide online support for your customers through live chat or help desk functionality
- Customizable Branding: Add customized logos and colors to align with company branding
- Customizable Fields: Customize data fields to support various needs and use cases
- Customizable Forms: Customize contracts and forms to collect specific information
- Customizable Reports: Alter the layout and content of reports
- Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements
- Data Import/Export: Import and export data to and from software applications
- Data Synchronization: Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency
- Design Management: Collaborate on creating a product by sharing and adjusting designs through a shared portal
- Discount Management: Track products that are for sale at a reduced price or part of coupon promotions
- Dynamic Pricing: Real-time price adjustment for a product or service to reflect changing market conditions, geolocation, customer behavior, etc.
- Electronic Payments: Electronically collect payments for goods or services
- Email Management: Manage, store and organize emails within the system or via third-party apps
- Email Templates: Pre-made examples and templates for emails
- Event Scheduling: Plan an event's time and location
- For Vacation Rentals: Designed for vacation rentals
- Guest Check-in/Check-out: Process of a guest arriving at and departing from a hotel, resort, or any hospitality establishment
- Guest Communications: Communicate with guests directly within the system
- Housekeeping Management: Manage the cleaning and maintenance of rooms and common areas and track the work status of cleaning staff
- Inbox Management: Organize, prioritize, and manage incoming communications
- Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes
- Landing Pages/Web Forms: Create landing pages or online forms designed to capture new leads and prospects
- Lead Management: Store information about leads or contacts and track, manage and nurture them throughout the sales process
- Media Library: Collection of images, videos and other digital content that can be used
- Mobile Access: Access software remotely via mobile devices
- Multi-Channel Distribution: Multiple channels (email, web link, or social media) to distribute products, services, or surveys to customers
- Multi-Channel Management: Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels
- Multi-Language: Manage and support multiple languages
- Multi-Property: More than one location
- Online Booking: Book meetings and appointments through a website or digital platform
- Online Booking Tools: Add tools to web pages to handle online bookings
- Order Management: Manage and track customer orders for goods, investments, or any other purchases
- Owner Statements: Report showing financial balance at the beginning and the end of the period, along with activity
- Partner Management: Manage channel partners through a portal where they can access all product information
- Payment Processing: Accept, record, and reconcile financial transactions
- Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc.
- Pipeline Management: Track the progress of long term goals, campaigns, and opportunities, for sales, projects, business ventures etc.
- Pre-built Templates: Pre-defined templates within a library for common cases such as contracts, websites, emails, and more
- Price/Margin Management: Track and manage the profit margin between the cost of a product and its selling price.
- Promotions Management: Design, communicate, and distribute incentives to perform a specific action
- Property Management: Add, view, and edit details of all properties managed by an agency that are available for sale or rent
- Rate Management: Track/optimize rates in relation to usage
- Ratings/Reviews: Ratings/Reviews
- Real Time Editing: Preview and make real-time changes in the web content
- Real-Time Analytics: Analyze and gain insights into data in real-time
- Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs
- Real-Time Updates: Receive system updates as soon as any changes are made
- Reminders: Timed notification for any upcoming task, deadline, appointment, or activity
- Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
- Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data
- Reservations Management: Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event
- Revenue Management: Monitor sales and make necessary adjustment in order to increase demand and revenue
- Room Booking: Reserve available meeting space to avoid conflicts and to inform everyone involved on where their meetings will be held
- Sales Reports: Reports specific to sales analysis for trends and strategies
- Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria
- Short/Long Term Rental: Length of rental
- SMS Messaging: Send messages via SMS
- Social Media Integration: Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.
- SSL Security: Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access
- Task Management: Create, manage and track all task activities and progression
- Template Management: Create, save, and re-purpose templates for emails, forms, etc.
- Third Party Booking: Allows bookings to be made through a third party service
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes
- Website Analytics: Track and analyze information regarding website visitors
- Website Hosting: Publishing and managing websites across the internet.
- Website Integration: Seamlessly integrates with 3rd party websites
- Website Management: Built-in website builder or integration with third-party site
- Widgets: An extended application or connector that enables users to perform additional services with their current set of tools
- Work Order Management: Creating, assign, and track jobs and/or tasks for work orders
- Workflow Management: Create, design and manage workflows for repetitive tasks

---

Get Advice

We can help you find the software with the features you need.

Features

4.6 (11)

4.6

Based on 11 reviews

## Pricing

Value for money

5.0 (8)

PLUS

€11.00

Other,Per Month

Value for money

5.0 (8)

5.0

Based on 8 reviews

## Integrations

[

PayPal](https://www.capterra.com/p/207944/PayPal/)[

Docusign](https://www.capterra.com/p/121506/Docusign/)[

Stripe](https://www.capterra.com/p/123889/Stripe/)[

PriceLabs](https://www.capterra.com/p/158348/PriceLabs/)[

Rentals United](https://www.capterra.com/p/139850/Rentals-United/)[

Holidu](https://www.capterra.com/p/165026/Holidu/)[

Worldpay for Enterprise](https://www.capterra.com/p/165694/Virtual-Terminal/)[

Nexi](https://www.capterra.com/p/185302/Nexi/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

5.0 (10)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

5.0 (10)

5.0

Based on 10 reviews

## User reviews

Overall rating

5.0

Based on 11 reviews

Filter by rating

5(11)

4(0)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

Nicola P.

consigliere

Hospitality

### "Miglior servizio pms e channel manager sul mercato"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 29, 2026

Molto soddisfatto nel vedere risolte tutte le mie esigenze e preoccupazioni. Come nel caso dell'adempimento per la Dac7, dove oltre ad un bel tool (completo di Generatore Report DAC7 XML) si sono superati nella formazione ed assistenza. Bravi!!!

Pros

Professionalità e assistenza al TOP!!! Un software completo ed un servizio di assistenza eccellente! Sono nel business e da più di 25 anni e ne ho visti di software per il vacation rental, ma uno così semplice ed efficace è davvero impossibile da trovare! La loro approfondita conoscenza del business ci aiuta e risolvere ogni potenziale necessità e ci incita a trovare nuove occasioni di business. Il loro continuo investimento per migliorarsi, e per risolvere i nostri problemi, fa sì che anche noi cresciamo continuamente in un business in continua evoluzione. Anche nella risoluzione dei nuovi adempimenti (tipo la Dac7) non mi hanno deluso. Grazie!!! Un software semplice e ben spiegato (e se serve un team sempre disponibile per spiegare di nuovo). Così sì che mi fanno dormire tra due guanciali...

Cons

\[nascosto contenuto sensibile\] ed il suo Team sono molto competenti, professionali e soprattutto molto disponibili

Switched from

[17hats](https://www.capterra.com/p/144328/17hats/)

The other internal pms was NOT properly WORKING

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Elisa D.

Director

Hospitality

### "Assolutamente TOP"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 14, 2023

Vrbookings è perfetto per le nostre esigenze di agenzia immobiliare specializzata in locazioni turistiche. La gestione delle prenotazioni è chiara e intuitiva, creare gli annunci è senza dubbio un'azione di facile portata, tutto è molto preciso. La sezione contabilità è ampia e ben fatta permettendo di gestire proprietà con entità diversi (società e persone fisiche). Ottima and la sezione web. L'assistenza clienti è eccezionale. Assolutamente mai più senza!!

Pros

Sistema di prenotazione, sincronizzazione con principali OTA, possibilità di customizzare le collaborazioni, creazione di addebiti specifici ai proprietari, contabilità proprietari con gestione della cedolare secca, sistema di fatturazione.

Cons

Migliorerei la gestione del check in online senza dover ricorrere a terzi parti per la riscossione delle tasse e l'invio automatico.

Switched from

[Lodgify](https://www.capterra.com/p/131924/Lodgify/)

Alternatives considered

[Kross Booking](https://www.capterra.com/p/149847/Kross-Booking-Suite/)

[Avantio](https://www.capterra.com/p/134278/Avantio/)

Reasons for choosing VRBookings

Assistenza totalmente italiana, velocità di risposta, assistenza durante la fase di "migrazione", prodotto intuitivo

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

December 19, 2023

Dear Elisa, Thank you for your glowing review of VRBookings! We're thrilled to hear that our system has been instrumental for your agency needs. Your feedback on online check-in management is valuable, and we appreciate your suggestion for improvement. We're committed to enhancing our system, and your insights play a crucial role in that process. Thank you for your loyalty, and we look forward to continually supporting your agency's success. Best regards, VRBookings

IF

Ian F.

Holiday Home Rentals

Real Estate

### "An important help for your business"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 11, 2023

Pros

We are using VRBookings in our company for about 10 years (+/-) and it has grown since then with us by helping our company to get bigger by making everything easier. Everything is managed inside this software, the properties, the reservations, alerts, messaging with owner, clients, request. All bookings and payments are managed there. It is an all-in-one solution for who works in the holiday rental industry. The software is constantly updated basing on the new needs of the market.

Cons

Nobody is perfect - but when we notice something - then the staff of VRBookings is ready to check and solve.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

December 19, 2023

Dear Ian, Thank you for your decade-long partnership with VRBookings and for sharing your positive experience. We're thrilled to have played a role in the growth and success of your company: continuous updates based on market needs are a priority for us, and we're glad to hear that our software has evolved with your business. We value your loyalty and look forward to supporting your business for many more years to come. If you have any further feedback or suggestions, please don't hesitate to reach out. Best regards, VRbookings

LH

Ladislav H.

diverse

Real Estate

### "PMS works very well on all basic features."

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

2.0

2.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

December 9, 2023

Positive, professional. works very well in some features and areas, with small imptimisation potential. other areas (see above) require improvement compared to other PMS.

Pros

It works well, the uptime is great, CX is good, and all basic features/functionalities are covered. Very good for smaller PMS.

Cons

Improvement areas are external connections with other tools, maintenance, and local operations management, automation and agility of setup of communication (emails)

Reasons for choosing VRBookings

price-quality ration compared to other oob providers

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

December 19, 2023

Dear Ladislav, Thank you for sharing your insights on VRBookings, we're pleased to hear about all your positive comments. We also appreciate your feedback on areas that need some improvement, and we're committed to enhancing external connections, other than communication setup automation. Your input is invaluable in our continuous efforts to refine and optimize our system. If you have any specific suggestions or further details, we'd love to hear them. Thank you again for choosing our PMS. Best regards, VRBookings

GT

Giulia T.

General Manager

Hospitality

### "Great work optimisation"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

December 7, 2023

Pros

The use of Vrbookings has optimised our work enormously in terms of time, resources, organisation and controllability, mainly because it allows the management of many different fields of our business (customer service, administration, copyediting, marketing etc.) from a single platform.

Cons

With Vrbookings we sometimes lose out in terms of competitiveness, because it cannot always keep up with the developments and innovations of platforms such as Airbnb and VRBO.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

December 19, 2023

Dear Giulia, Thank you for sharing your positive experience with VRBookings and how it has significantly optimized so many aspects of your business. We understand your concern and acknowledge the challenge of keeping pace with the rapid developments and innovations on all the distribution channels: we are committed to continuous improvement and staying abreast of industry trends. If there are specific features or functionalities you'd like to see enhanced to address this concern, please feel free to share your insights. We value your partnership and look forward to supporting your business further. Best regards, VRBookings

MB

Mauro B.

CEO

Leisure, Travel & Tourism

### "Top notch vacation rentals managing software and channel-manager."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 7, 2023

Pros

We have been customers of VRBookings for years with my holiday home management agency in Liguria, Italy. The management software is very well made, and the channel manager works perfectly with all the portals, never had a problem or uncertainty. Excellent integration with bookings from our personal site via their customizable booking engine, and online payments are also well managed. A particular mention goes to their development department: the internal programmers were of great help to me in the implementation of some functions that allowed me to connect their management software to some internal procedures that we had already developed in our agency, and this allowed us allowed us to further streamline our workflow. I would highly recommend them, furthermore they are in Italy with good support obviously also in our language, which isn't a bad thing.

Cons

No cons in my opinion. Everything works seamlessly.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

December 19, 2023

Dear Mauro, Thank you for taking the time to share your positive experience with our PMS: we're thrilled to hear that VRBookings has been fundamental in the success of your agency! A big thank you from the whole VRBookings staff for your lovely words about our services, it is really a pleasure to work with a professional like you! We look forward to continuing to support your agency in th years to come. Best regards, VRBookings

MT

Michela T.

Titolare

Real Estate

### "Ottimo Canale "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 6, 2023

Pros

Utilizzo facile e intuitivo Ottima assistenza clienti Ottimo rapporto qualità prezzo Numerosi canali collegati di affiliati

Cons

Non fanno invio automatico delle schedine degli alloggiati web non è possibile vedere nell' area proprietario lo storico dei pagamenti

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

December 11, 2023

Dear Michela, Thank you for your excellent review! We really appreciate your positive comment on our services. Regarding your concerns about web lodged slips, we anticipate that in the coming months we will be releasing the possibility to automatically send guest data to the Italian Public Security. As to the payment history visibility, we will take your advice into considerstion so to actively work on enhancements to address this aspect. Your insights are valuable, and we aim to continually improve our services. Thank you for always choosing VRBookings and for being our loyal customer for so many years! Best regards, VRBookings

RD

Ruggero D.

CEO

Real Estate

### "The best software on the market"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 6, 2023

I have been using VRBookings for about 2 years and it has helped me to meet all my needs as a property manager. I had already tried other software, but with terrible experiences. VRBookings has exceptional customer care and listens to every need, even if these require extraordinary interventions.

Pros

It is complete, customizable and suitable for both poorly organized users and for more structured users

Cons

When you receive/send programmed emails in VrBookings, the recipient receives object codes, such as #7# or similar. It gives the impression of being an automatic bot and causes fear to users.

Switched from

[Icnea](https://www.capterra.com/p/227771/Icnea/)

[Kross Booking](https://www.capterra.com/p/149847/Kross-Booking-Suite/)

no customer care and lack of advanced features

Alternatives considered

[Octorate](https://www.capterra.com/p/168722/Octorate/)

Reasons for choosing VRBookings

I chose to rely on a 100% Italian company, of superior quality

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

December 7, 2023

Dear Ruggero, Thank you for taking the time to share your thoughts on VRBookings. We really appreciate your words of praise, your feedback is truly motivating for our team. Regarding your remark about the subject line of the programmed emails, we will take note so that our development team can address this issue to further improve the Centralised Messaging tool and make it even more effective. Thank you again for choosing VRBookings, and we look forward to continuing to meet and exceed your expectations. Best Regards, VRBookings

LC

Luca C.

Director

Hospitality

### "Powerful, resourceful and intuitive software"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 6, 2023

Pros

Our company has been using VRBookings software for many years and we couldn't be more happy. Everyone we ever dealt with in VRBookings team has been very knowledgeable, professional, helpful and friendly. They never disappointed and always found a way to accommodate our needs. We never received a "that's impossible to do it" as an answer from their developers, as often happens elsewhere when you request to change something or add a new feature to a product. Their software is powerful, resourceful and intuitive at the same time. Highly recommended! Luca

Cons

The Pros overshadow any possible minimal cons...

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

December 7, 2023

Dear Luca, Thank you for your glowing feedback! We greatly appreciate your positive comments about our team's professionalism and responsiveness. It's fantastic to hear that our software has consistently met your needs, we're delighted to have such a satisfied and valued customer like you. If you ever have further feedback or suggestions, please feel free to share. We look forward to continuing to meet and exceed your expectations. Regards, VRBookings

GG

Ginevra G.

Manager

Consumer Services

### "Great product that understands the market needs"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

8/10

December 6, 2023

Pros

Easy to use from any device, great if working with subagents, very easy calendar administration

Cons

changes sometimes are made without informing the users and these do not always fit the needs

Switched from

[Magellano](https://www.capterra.com/p/252827/Magellano-Booking-Engine/)

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

December 7, 2023

Dear Ginevra, Thank you for leaving such a positive comment on our software and team, we're delighted to hear that you are satisfied with VRBookings overall. We do appreciate your constructive feedback about the changes and improvements made to the system from time to time, and we're committed to enhancing communication to ensure updates align better with user needs. If you have specific suggestions or concerns, please feel free to share them with us. Best regards, VRBookings

[View all Reviews](https://www.capterra.com/p/10015675/VRBookings/reviews/)

## Top-rated software of 2026

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.