--- title: "TeamPoint Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about TeamPoint Software - reviews, pricing plans, popular comparisons to other Project Management products and more." source_url: "https://www.capterra.com/p/10015683/TeamPoint/" page_type: "product" language: "en" --- # TeamPoint Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) TeamPoint ## What is TeamPoint? Since 2011, TeamPoint Software has been a driving force for UK businesses, boasting a flawless 100% customer retention rate. Operating on the cloud, TeamPoint is a swift and adaptable solution that facilitates the seamless digital flow of tasks throughout your business, from surveys to sales invoices, minimizing friction, administrative efforts, and paper usage. Its user-friendly web-style interface has garnered popularity among both office and field staff. TeamPoint is a comprehensive platform ## What is TeamPoint used for? [Field Service Management](https://www.capterra.com/field-service-management-software/)[Facility Management](https://www.capterra.com/facility-management-software/)[Maintenance Management](https://www.capterra.com/maintenance-management-software/) Top alternative Featured Overall rating Based on 21 user reviews Reviews sentiment Positive 100% Neutral 0% Negative 0% Starting price £30 Flat Rate, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for TeamPoint?[Manage this product listing](https://www.g2.com/products/teampoint/claim_requests/new?auto=true) ## TeamPoint Overview Updated September 2026 AI summary TeamPoint is a cloud-based solution for small and midsize businesses seeking to manage field service operations, maintenance, and work orders. It centralizes scheduling, dispatch, inventory control, billing, and real-time job tracking, with mobile access and GPS for teams in the field. Integration options, reporting, and workflow tools support coordination and process visibility across service management activities. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### TeamPoint 4.7 (21) VS. [4.6 (498)](https://www.capterra.com/p/153475/FieldPulse/reviews/) Starting Price £30 Flat Rate, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.6 (21) Ease Of Use 4.5 (498) Value For Money 4.7 (17) Value For Money 4.5 (491) Customer Service 4.7 (21) Customer Service 4.7 (494) ## TeamPoint alternatives Highest Rated [4.6 (1,486)](https://www.capterra.com/p/127994/Jobber/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [4.3 (341)](https://www.capterra.com/p/150053/ServiceTitan/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 84% of reviewers rated it above 4 stars [4.3 (308)](https://www.capterra.com/p/135788/Service-Fusion/reviews/) Starting price $259.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [4.4 (177)](https://www.capterra.com/p/194155/BuildOps/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/10015683/TeamPoint/alternatives/) ## FAQs about TeamPoint Overview ### Which roles and teams benefit most from TeamPoint? TeamPoint is most used by office administrators, operations teams, and executive support staff who need to organize schedules, centralize records, and keep daily workflows moving. Account, sales, and commercial managers use it to track client activity and coordination, while finance and purchasing teams rely on it for accurate administration and process visibility. Answer based on 21 reviews Overview ### What company size and industries is TeamPoint built for? TeamPoint is built for small businesses, with 100% of reviewers from that segment, especially in Construction and Facilities Services at 33% each. It is typically used by businesses with 10-500 staff in Building Services, Compliance Management, Drainage, HVAC, Plumbing & Heating, Landscaping, and Water Treatment, with Environmental Services also represented at 14%. Answer based on 21 reviews Features and Usability ### What are the key features of TeamPoint? TeamPoint offers inventory control and inventory tracking, plus job management and job tracking for operational oversight. It also includes work order management, scheduling, dispatch management, routing, and maintenance scheduling. Additional features include mobile access, GPS, reporting and statistics, alerts/notifications, billing and invoicing, and third-party integrations. Integrations ### Which third-party tools and platforms does TeamPoint integrate with? TeamPoint integrates with 5 third-party tools and platforms, including Sage 50 Accounting, Microsoft 365, Xero, Accruent, and RouteManager. It also supports export and import workflows for accounting data, covering finance, productivity, asset management, and route operations. Answer based on 1 reviews Getting Started and Support ### What training and onboarding options does TeamPoint offer? TeamPoint provides in person training, live online sessions, webinars, documentation, and videos to help teams get started. In person and live online formats support guided setup, webinars cover group instruction, documentation offers written reference material, and videos provide visual, self-paced learning. Getting Started and Support ### What customer support options does TeamPoint offer? TeamPoint provides email/help desk, FAQ/forum, knowledge base, phone support, 24/7 live rep, and chat. Users describe the support team as accommodating and open to suggestions, with help that fits their processes and a positive overall service experience. Answer based on 1 reviews ## Features AI summary Based on 4,034 Project Management reviews Capterra reviewers highlight these as the features buyers value most when choosing field service management software: - **Job Tracking** (**75%** of reviewers rated this feature as critical) - **Job Scheduling** (**76%**) - **Mobile Access** (**62%**) TeamPoint includes **Job Tracking** and **Mobile Access**, giving field teams a way to monitor work progress in real time and update job details from anywhere. However, it does not include **Job Scheduling**. Instead, it offers **Scheduling** (**61%**), which still supports planning and assigning work across teams. Together, these features help businesses stay organized in the field, improve visibility into active jobs, and provide teams with faster access to the information they need. Scheduling 4.7 (15) 80.00% of 15 reviewers that rated this feature as important or highly important Plan availability and assign specific time slots for tasks and resources Mobile Access 4.6 (14) 57.14% of 14 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Service History 4.8 (15) 66.67% of 15 reviewers that rated this feature as important or highly important Track work performed and resources used for past customers, sites, or assets Customizable Forms 4.6 (14) 57.14% of 14 reviewers that rated this feature as important or highly important Customize contracts and forms to collect specific information Activity Dashboard 4.7 (13) 46.15% of 13 reviewers that rated this feature as important or highly important Dashboard to view the status of ongoing processes, identify current incidents and track past activities Billing & Invoicing 4.5 (13) 53.85% of 13 reviewers that rated this feature as important or highly important Create, manage, and send invoices or bills to customers TeamPoint 36 features ### All Features - Accounting Integration: Integrate with a third-party accounting system - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Contract/License Management: Track, store, and access client contracts or licenses - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Forms: Customize contracts and forms to collect specific information - Dispatch Management: Manage sending personnel and resources to a site as needed - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Electronic Signature: Digitally sign online documents - File Storage: Store and access documents, forms, and photos in one centralized place - GPS: System to support the positioning, navigation, and timing (PNT) measurements of an object or individual - Inventory Control: Monitor product stock levels - Inventory Management: Track and manage inventory levels to maintain proper supply - Inventory Tracking: Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items - Job Management: Manage and track all job information and associated tasks - Job Tracking: Track and visualize the status of an ongoing job and the time spent on tasks or projects - Maintenance Scheduling: Schedule predetermined or ad hoc maintenance services and labor requests - Mobile Access: Access software remotely via mobile devices - Mobile App: Access the system via a mobile application - Online Time Clock: Track/log the amount of time employees worked per job using a timer - Payment Collection in the Field: Swipe a credit card or manually process payments while with the customer in the field - Quotes/Estimates: Generate quotes or estimates for customers - Real-Time Data: Receive data and information in real time - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Routing: Plan daily routes to optimize employee scheduling and provide directions - Scheduling: Plan availability and assign specific time slots for tasks and resources - Service History: Track work performed and resources used for past customers, sites, or assets - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Work Order Management: Creating, assign, and track jobs and/or tasks for work orders - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.4 (21) 4.4 Based on 21 reviews ## Pricing Value for money 4.7 (17) Free Trial TeamPoint Light £30.00 Flat Rate,Per Month Value for money 4.7 (17) 4.7 Based on 17 reviews ## Integrations [ Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[ Xero](https://www.capterra.com/p/120109/Xero/)[ RouteManager](https://www.capterra.com/p/185092/WorkWave-Route-Manager/)[ Accruent](https://www.capterra.com/p/129088/Accruent/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.7 (21) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.7 (21) 4.7 Based on 21 reviews ## User reviews Overall rating 4.7 Based on 21 reviews Filter by rating 5(14) 4(7) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent NR Nikki R. Office Manager Construction ### "TeamPoint User " 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 November 25, 2024 At the moment we are transitioning software packages with some of our clients, so we are not using TeamPoint to its full capacity, however this will change over the next few months. Pros Being able to create worksheets for reactive and call out jobs we have carried out for our clients when they require this for invoicing. The software can be adjusted to our needs and requirements. Cons It was a little difficult to navigate at first but once used to it we could find our way around. Alternatives considered [Simpro](https://www.capterra.com/p/10529/Simpro-Enterprise/) Reasons for choosing TeamPoint Was recommended by another company, may have the option to intergrate with other software Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. HT Helen T. Operations Manager Environmental Services ### "Please consider Team Point" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 5, 2024 Pros The ease of use, how there is more than one way to get to where you want to go. How helpful the team are, no question is silly and I have asked a lot. The flow from beginning to end is easy to follow. The package meets most if not all of our needs and works well with other systems we use. Cons The only point I can think of is the service contract set up, you had to duplicate some information. However, that has just now changed and its no longer a duplication. Switched from [ServiceM8](https://www.capterra.com/p/110711/ServiceM8/) The company has grown and this system no longer fit our needs. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. DM Daniel M. Sales Manage Construction ### "Happy customer enjoy using this system" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 5, 2023 Pros I like that its cloud based and you can simply run the whole operation from one website. Cons Only cons are the program when an engineer is in multiple teams in one week and the reoccurring old notes which i believe has been resolved plus having to reattached documents for each new job on a site Switched from [MDS Property Management Software](https://www.capterra.com/p/56379/MDS-Explorer/) To get a a system where everything from ordering to programming can be done on one system. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. RK Ruby K. Executive assistant Facilities Services ### "Teampoint review" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 December 4, 2023 Pros Quick and easy to use Works for everybody meaning only one system is needed Cons Sometimes certain sections can be fiddly to work around Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. DY David Y. Commercial Manager Construction ### "Team point " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 December 4, 2023 Pros Ease of use , very stable and easy for the engineers to understand Cons I happy with all aspects of teampoint Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. EP Edward P. Managing Director Facilities Services ### "Simple design, Easy to use, Dashboards provide great MI" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 4, 2023 \[sensitive content hidden\] and his team are very helpful, they are very much 'solution orientated' and understand service businesses which is so important. Highly recommend. Pros I've used many systems and TeamPoint is far and away the simplest and cleanest interface. We use it for everything from survey and sales through to stock and contract renewals. It really does do it all. It's easy to find your way around and the team like using it both in the office and the field. Cons It does everything we need and everything which we have seen in other systems. We can't fault it. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. GR Graham R. Senior Account Manager Environmental Services ### "Teampoint- A Value for Money Database" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 30, 2023 Pros It is easy to use and navigate. It represents a quality system at a very affordable price Cons Jury is still out on this. We have not found anything to the fore tgat we dont like. Yet! Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. DA Debbie A. Office admin Facilities Services ### "Working with team point " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 November 30, 2023 Happy using team point, it is good for referencing all aspects of our business. Pros The ease of access and information on current and historical jobs for both the client and us as a company. Cons Sometimes it can be slow but maybe that's an us issue and not team point. Switched from [RedZebra](https://www.capterra.com/p/75535/Call2Field/) Team point is more up to date and allows you to input more information, quotes , notes ect and records all inputs by either myself or colleagues. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. EL Elise L. Snr Administrator Facilities Services ### "Working with Team Point" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 November 29, 2023 Overall, my experience working with Team Point has been very positive. The system is easy to use but sophisticated at the same time. The worksheets produce by Team Point are of a high quality. Customer support team have been very accommodating and open to suggestions to improve the system to work well with our processes. Pros Clear, user friendly system. The feature I like most about team point is the ability to attach documents, images and videos to individual jobs and also to add contact information for all staff including telephone numbers. Also, the ability to add client specific protocols and export data to produce reports Cons Not being able to click on the quote number to take you back into the quote from the schedule. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. AS Alison S. Admin Assistant Utilities ### "2023 review" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 November 29, 2023 Pros Easy to amend schedule and carry out invoicing which are my main roles in my company Cons Sometimes there are conflicts when other users are carrying out scheduling Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. 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