# Opensend Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Opensend Software - reviews, pricing plans, popular comparisons to other Lead Capture products and more. Source: https://www.capterra.com/p/10015708/Opensend --- # Opensend Software Review 2026: Features, Integrations, Pros & Cons Last updated on June 3, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Opensend ## What is Opensend? Opensend is a SaaS data platform that helps website owners identify their anonymous visitors, even if they don't make purchases or fill out forms. This enables brands to retarget unknown web visitors through various channels (email, ads, postal) to increase conversions. ## What is Opensend used for? [Lead Capture](https://www.capterra.com/lead-capture-software/) Recognitions Shortlist Best ease of use Best value for money Top alternative Featured Overall rating Based on 63 user reviews Reviews sentiment Positive 100% Neutral 0% Negative 0% Starting price $500 Flat Rate, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... - Lead Capture / 2025 Our "Best of" badge program showcases products with the highest ratings... - Lead Capture / 2026 Our "Best of" badge program showcases products with the highest ratings... - Lead Capture / 2026 Do you work for Opensend?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://opensend.com&name=Opensend) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Opensend 4.9 (63) VS. [4.5 (6,235)](https://www.capterra.com/p/171840/HubSpot-Marketing/reviews/) Starting Price $500 Flat Rate, Per Month Starting Price $15 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (63) Ease Of Use 4.3 (522) Value For Money 4.9 (58) Value For Money 4.2 (508) Customer Service 5.0 (62) Customer Service 4.4 (506) ## Opensend alternatives [4.7 (836)](https://www.capterra.com/p/153508/Omnisend/reviews/) Starting price $16.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.5 (552)](https://www.capterra.com/p/207295/Seamless-AI/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars Highest Rated [4.7 (968)](https://www.capterra.com/p/137289/Typeform/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [MailerFind](https://www.capterra.com/p/10001468/MailerFind/) [4.7 (522)](https://www.capterra.com/p/10001468/MailerFind/reviews/) Starting price $97.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10001468/MailerFind/) [View all alternatives](https://www.capterra.com/p/10015708/Opensend/alternatives/) ## FAQs about Opensend Overview ### What problems does Opensend solve? Opensend solves the problem of anonymous website traffic, stalled email list growth, and missed revenue from visitors who leave without subscribing or buying. Ecommerce marketers, retention teams, agencies, and account managers use it to identify high-intent visitors, feed leads into Shopify and Klaviyo workflows, improve segmentation, and reduce manual onboarding friction. Answer based on 43 reviews Overview ### Which roles and teams benefit most from Opensend? Opensend is most used by marketing teams, e-commerce leaders, account managers, and executives who need to recover anonymous visitors and drive revenue. Marketing and CRM teams use it to improve email and SMS targeting, while founders, CEOs, and sales leaders rely on it for growth visibility, campaign performance, and customer acquisition insights. Answer based on 63 reviews Overview ### What company size and industries is Opensend built for? Opensend serves fast-growing online businesses, primarily small businesses, which make up 95% of reviewers, with strongest adoption in Marketing and Advertising at 37%. It also fits Consumer Goods at 16% and Retail at 10%, and is commonly used for lead capture, cited by 66% of reviewers. Answer based on 63 reviews Features and Usability ### What are the key features of Opensend? Opensend includes website visitor identification and email capture as its main differentiators, helping teams turn anonymous traffic into leads. Core features include email marketing, lead segmentation, personalization, dashboard reporting, and third-party integrations such as Shopify and Klaviyo. Reviewers also frequently mention easy setup, lead quality, and support. Answer based on 43 reviews Pricing ### How much does it cost and what fees or limitations are included? Opensend starts at $500/month for Tier 1, plus $0.25 per email delivered, with a free trial available. Tier 2 costs 1000/month at $0.23 per email, and Tier 3 costs 2000/month at $0.21. Reviewers say pricing can feel high as traffic and leads grow, though budget caps and straightforward pricing help. Answer based on 14 reviews Integrations ### Which third-party tools and platforms does Opensend integrate with? Opensend integrates with Klaviyo and Shopify, with reviewer mentions also confirming Shopify Plus, WooCommerce, Meta/Facebook, and Google Ads. Official catalog listings add Braze, Iterable, Sendlane, Shopify POS, Webhook Relay, and Zapier. Overall, Opensend connects to 7 third-party tools and platforms across ecommerce, email, advertising, and automation. Answer based on 23 reviews Getting Started and Support ### What training and onboarding options does Opensend offer? Opensend provides live online sessions, documentation, and videos for training and onboarding. Live online sessions support guided setup and questions in real time, documentation offers written reference material for later review, and videos provide visual walkthroughs of features and common tasks. Answer based on 1 reviews Getting Started and Support ### What customer support options does Opensend offer, and how do users rate the experience? Opensend offers email/help desk, FAQ/forum, a knowledge base, phone support, 24/7 live representatives, and chat. Users generally describe support as responsive, helpful, and proactive during setup, troubleshooting, and strategy discussions. Onboarding is often called quick and smooth, though a few users mention a brief learning curve and occasional questions around outreach practices. Answer based on 43 reviews Ease of use ### Is Opensend easy to set up and use? Opensend makes setup and day-to-day use simple for most marketing teams and agencies. Many users describe fast onboarding, an intuitive dashboard, and helpful support during implementation. Some teams mention a small learning curve for segmentation and deeper customization, but overall the platform feels straightforward and accessible. Answer based on 18 reviews ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Email Marketing 4.9 (45) 91.11% of 45 reviewers that rated this feature as important or highly important Create and send email blasts/campaigns Contact Database 4.9 (31) 87.10% of 31 reviewers that rated this feature as important or highly important Centralized database of stakeholders and their contact information such as names, address, phone number etc. Dashboard 4.9 (31) 83.87% of 31 reviewers that rated this feature as important or highly important Assembly of graphs and charts for visualizing and tracking statistics/metrics Third-Party Integrations 4.8 (27) 74.07% of 27 reviewers that rated this feature as important or highly important Set up connections to third-party platforms to improve business processes Lead Capture 5.0 (25) 92.00% of 25 reviewers that rated this feature as important or highly important Automatically identify and save contact information of potential customers Conversion Tracking 4.7 (24) 70.83% of 24 reviewers that rated this feature as important or highly important Measure return on ad spend by tracking the actions people take such as sign up or download after engaging with ads Opensend 16 features Test multiple versions of emails, forms, content, or other campaign elements to gauge effectiveness Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Centralized database of stakeholders and their contact information such as names, address, phone number etc. Measure return on ad spend by tracking the actions people take such as sign up or download after engaging with ads Assembly of graphs and charts for visualizing and tracking statistics/metrics Create and send email blasts/campaigns Tracks metrics that provide insight into how a user interacts with any interface or product Automatically identify and save contact information of potential customers Route and distribute your leads to third party buyers Real-time alerts or notifications that inform teams about new leads or prospects Divide leads into buckets based on predefined criteria and routing rules Track the progress of long term goals, campaigns, and opportunities, for sales, projects, business ventures etc. Set up connections to third-party platforms to improve business processes Track visitors and purpose of visits Web form that allows users to enter data that is sent and processed for different reasons Get Advice We can help you find the software with the features you need. Features 4.9 (63) 4.9 Based on 63 reviews ## Pricing Value for money 4.9 (58) Free Trial [View pricing plan details](https://www.capterra.com/p/10015708/Opensend/pricing/) Tier 1 $500.00 Flat Rate,Per Month It includes: - 2,000+ emails - $0.25 per email delivered - 10-50k monthly visitors Tier 2 $1,000 Per Month It includes: - 4300+ emails - $0.23 per email delivered - 50-150k monthly visitors Tier 3 $2,000 Per Month It includes: - 9500+ emails - $0.21 per email delivered - 100-300k monthly visitors Value for money 4.9 (58) 4.9 Based on 58 reviews ## Integrations [ Zapier](https://www.capterra.com/p/130182/Zapier/)[ Klaviyo](https://www.capterra.com/p/156699/Klaviyo/)[ Shopify POS](https://www.capterra.com/p/205337/Shopify-POS/)[ Braze](https://www.capterra.com/p/155423/Appboy/)[ Iterable](https://www.capterra.com/p/143902/Iterable/)[ Sendlane](https://www.capterra.com/p/172687/Sendlane/)[ Webhook Relay](https://www.capterra.com/p/211469/Webhook-Relay/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (62) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (62) 5.0 Based on 62 reviews ## User reviews Overall rating 4.9 Based on 63 reviews Filter by rating 5(58) 4(5) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent KL Kate L. Email Marketing and Retention Manager Business Supplies and Equipment ### "Great experience so far" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 November 28, 2025 Overall I've been happy with Opensend. Set up was easy, their team did basically everything for us. Implementing with Klaviyo was a breeze and we started seeing additional revenue come in really quickly. Pros Super easy implementation, great communication from the Opensend team, team is always willing to hop on a call to get things figured out. Cons I wish they had the ability to qualify the emails for us before passing them to our ESP, as I've done with other similar companies before. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Sam Z. Director Of Marketing Retail ### "A Quick Win For Your E-Commerce Business" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 November 27, 2025 Great support team, easy setup, and strong ROAS, make it a no brainer to add to your markeitng mix, and build your owned audience faster. Pros Opensend makes onboarding easy, particularly for Shopify sites, but also for other major e-commerce platforms and even custom integrations. It is possible to sign up and start collecting emails on the same day. Cons It takes making adjustments to collection rules to dial in the best between collection volume and quality. This is not so much a problem, as it is a process of improvement. Alternatives considered [Retention.com](https://www.capterra.com/p/195360/GetEmails/) Reasons for choosing Opensend Easier implementation and more trusted overall in industry. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AL Alfredo L. Email and SMS Marketing Manager Consumer Goods ### "Definitely recommend Opensend" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 September 25, 2025 Fantastic. Would recommend to anyone who needs options for email lead generation. As mentioned, I was skeptical at first but decided to give them a try. I'm very happy I did! Our revenue has grown from Opensend and the leads I've gotten from them consistently perform. Obviously not all of them, but many more than I initially thought! Pros I was skeptical at first because I thought I'd only get a bunch of cold leads but I was very surprised to see the generally good quality of the leads. In fact, my Opensend segment in Klaviyo sometimes outperforms my usual list. Pricing is fair and the support is great! They helped me integrate and solve a few hiccups in a very timely and professional manner. Cons So far, I don't have any complaints. It's working. And their support is reliable and professional. I consistently get new leads from them that are performing well. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. IS Isla S. Community Engagement Coordinator Information Services ### "Helpful Team, easy Outreach" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 9, 2025 My experience has been great- their staff is incredibly helpful, responsive, and genuinely supportive. Pros I like Opensend because it makes it easy to reach the right audience quickly with clear effective messaging Cons I wish Opensend provided more leads that include phone numbers to make follow-ups easier and more effective. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MC Muneerah C. Ecommerce Manager Apparel & Fashion ### "E-commerce Manager" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 9, 2025 Pros Switching to Opensend was extremely easy to use as our entire team is able to easily navigate the platform and the interface is very intuitive. I am most impressed with our fast we were able to grow our new customer base! Cons The only small challenge would be customers reaching out to us upset that are now receiving marketing materials without officially "subscribing" on our site. However, the Opensend team provided scripts and best practices to address this issues that have caused a very minimal disruption. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Libie M. Co-Founder Consumer Goods ### "Quality over quantity! " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 25, 2025 Opensend provides email addresses of real people, that actually convert (vs. competitors who provide email addresses that don't open/engage, and decrease deliverability). Opensend is the way to go, and I've tried them all! Pros The onboarding was really seamless, the quality of the email addresses provided is much higher than other providers Cons It's a bit more expensive per email address than competitors, but I think thats because the addresses they provide are higher quality and more likely to convert Switched from [Retention.com](https://www.capterra.com/p/195360/GetEmails/) deliverability with retention.com was decreasing, and high spam complaint rate Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. GM Gus M. CMO Apparel & Fashion ### "Happy to recommend." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 20, 2025 Less than 2 weeks from the sales pitch, to onboarding, to go-live. Pros Ease of integration with Shopify. Straight forward pricing. Impecable customer service. Delivers on the ROAS promise. Cons Opensend should offer periodic optimization reviews with new clients. Not set it and forget it. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. LM laura m. CEO Consumer Goods ### "They Enter, They Subscribe, They Never Leave – Thanks, OpenSend!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 12, 2025 The team is really helpful, always responsive and ready to help out. Pros You land on our site, we got you! We are seeing meaningful numbers that create more ROI when someone visits our site. email rules, and we get to collect 100's a month. Cons Nothing to not like, just need to create new SOPS to handle all the new emails. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. NK Natalia K. Sr Marketing Manager Logistics and Supply Chain ### "Valuable Addition to Sales Strategy" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 26, 2025 The presentation of information is easy to interpret. We are able to track traffic from diverse campaigns and segment our audience. A valuable addition to our marketing strategy Pros The platform is easy to navigate and offers a variety of filters to narrow your targeted database. Cons Can't say there are any negative sides. As any software it requires a brief training but once you got the basics, it's very easy to read and interpret Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MM Matt M. CEO Consumer Goods ### "Great Auto-Pilot Revenue Generator" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 February 25, 2025 Terrific to date. A team that's willing to engage and help. Pros The responsiveness of the team and backend UI for visibility/reporting Cons The concept of 'cold emailing' is a minor hurdle to get over, but the Opensend platform makes these customer engagements feel way less cringe and intrusive. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/10015708/Opensend/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [MailerFind vs Opensend](https://www.capterra.com/compare/10001468-10015708/MailerFind-vs-Opensend)