# Page 3 | Opensend Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 3 - Is Opensend the right Lead Capture solution for you? Explore 63 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/10015708/Opensend/reviews --- Opensend 4.9 (63) [View alternatives](https://www.capterra.com/p/10015708/Opensend/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 26th, 2026 # Page 3 - Reviews of Opensend ## Showing most helpful reviews Showing 51-63 of 63 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use NH Nicholas H. Director of E-commerce Apparel & Fashion Used the software for: Less than 6 months ### "A solid addition to our identity resolution " July 3, 2024 5.0 Pros How quickly we were up and running, and identifying customers that our other solutions were not. Cons At the time of signing they had not integrated into all of our tech partners. Review Source AO Andres O. Owner Marketing and Advertising Used the software for: Less than 6 months ### "Email & SMS Marketing Agency Owner. New Favorite Tool." June 10, 2024 5.0 Love using OpenSend, highly recommend giving their 2 week trial a shot and seeing if it's a good fit for your brand/product. Pros Easy to set up, intuitive, picky-backs off Klaviyo's data analytics, effective. Cons It doesn't work for EVERY industry, but it works for most. Review Source SD Sherri D. General Manager Sporting Goods Used the software for: 6-12 months ### "Growing email lists " May 23, 2024 5.0 We have had very good customer service. Pros It has been easy to use once the set up was completed. We have gained many new emails to reach out to. Cons We have not had any issues with Opensend to complain about. Reason for choosing Opensend Opensend was recommended to us from our marketing team Review Source R P. CEO Online Media Used the software for: Less than 6 months ### "Retarget and Market Otherwise Lost Visitors" May 24, 2024 5.0 Pros Compliant with CANSPAM, visitors have already opted into partner networks and Opensend matches our visitors with those emails. Cons Pricing - wish it was cheaper haha! But like any good SAAS you must make it worth your while and it's pretty easy to see the value Opensend brings in through Klaviyo. Alternatives considered [Retention.com](https://www.capterra.com/p/195360/GetEmails/)[Customers.ai](https://www.capterra.com/p/10009400/Customers-ai/) Reason for choosing Opensend Pricing and email compliance. Retention wouldn't work with us simply because our email compliance laws are much stricter in Canada. Review Source HS Hershal S. Marketing Manager Health, Wellness and Fitness Used the software for: Less than 6 months ### "Great addition to the marketing stack to help capture more leads! " May 30, 2024 5.0 Overall great experience so far. Team is very helpful with any inquiries and rep does a good job to keep us informed on performance Pros Opensend runs on autopilot to help you capture leads that you aren't getting through on-site opt-ins. Their filtering system is bringing in higher quality leads that are warmer and have converted better than other competitor platforms. Adding the service was seamless as the team was helpful for onboarding and implementation. Cons Nothing to note as a dislike. A product feature that would be beneficial would be to be able to adjust the capture filters in the platform from the user end. Switched from [Retention.com](https://www.capterra.com/p/195360/GetEmails/) We were seeing higher spam complaints and not as many qualified leads with the previous platform Review Source LA Luisa A. Director of Sales Automotive Used the software for: 6-12 months ### "Easy to use, amazing customer service" May 28, 2024 5.0 Pros Implementation was easy, and the customer service cares about getting the best solution for our budget and marketing needs. Cons It works so well that the leads can add up to be pricey. Luckily, they have multiple plans, and also a budget cap. Review Source BT Bryan T. Marketing Assistant Electrical/Electronic Manufacturing Used the software for: 6-12 months ### "Opensend is an AMAZING platform for business development!" May 30, 2024 5.0 I love the platform, it's helped in viewing our visitors and engaging with them promptly! Pros I like Opensend because of the ease of usage and also the amounts of discovery calls I can proactively setup with potential leads. It provides an honest view of who's visiting our website. Cons It'll be great to activate automated list exports on a weekly or monthly basis. This will save time from manually exporting a list from the platform. Review Source Cody O. Head of Marketing Renewables & Environment Used the software for: Less than 6 months ### "Accelerated Our Email Growth" May 27, 2024 5.0 It's been awesome. The trial and onboarding was super smooth, and now we're scaling our list like crazy. Pros We've been able to scale our email list size dramatically since installing OpenSend and starting our subscription. It's added ~$200k of incremental revenue to the business. Cons There aren't many cons, we just have to make sure we stay on top of our list health to ensure deliverability since we're adding so many contacts to our klaviyo account. Review Source JC Josh C. COO Sporting Goods Used the software for: Less than 6 months ### "Getting Leads the Easy Way" May 28, 2024 5.0 Pros The ease of use and getting it set up was a big plus. We saw results almost instantly. Cons I don't have any Cons at the moment we are still only about 3 months into using their platform. Review Source JM Jean-Claude M. Email and SMS Account Manager Marketing and Advertising Used the software for: 6-12 months ### "Opensend Helps Grow Your Brand" May 24, 2024 5.0 Pros I think Opensend is a great platform to add to your store no matter what kind of brand you run. The intent of visiting a site then leaving and still being able to retarget those who were interested is very useful. We've seen great returns while working with Opensend the past few months. Cons Because there are a lot of "cold leads" that filter in through Opensend, if you're not careful it can begin to hurt your deliverability. Review Source Jaclinne C. Marketing Director Consumer Goods Used the software for: Less than 6 months ### "Great Software to capture users visit your site" May 24, 2024 5.0 Support is awesome, everything went smoothly without issue and does what it states and offers Pros Capture email users that visit but did not sign up or convert Cons pricing is a little high compare to others Review Source IZ Isabelle Z. Social Media Advertising Specialist Marketing and Advertising Used the software for: Less than 6 months ### "Another Email Software, But Easy to Use" May 30, 2024 4.0 Pros Good communication and decent setup. Ability to upgrade to full potential. Cons Not really any cons. Maybe not having a chat support system but still responsive in emails. Review Source JB Justin B. Ecom Consumer Goods Used the software for: Less than 6 months ### "Worth Testing" May 24, 2024 4.0 Pros $1 trial and a month-to-month agreement. Cons There is no direct integration with Sendlane. The customer journey feature is not available. 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