--- title: "Agilium SMQ Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Agilium SMQ Software - reviews, pricing plans, popular comparisons to other Quality Management products and more." source_url: "https://www.capterra.com/p/10015835/SMQ-Agilium/" page_type: "product" language: "en" publication_date: "2026-11-03" --- # Agilium SMQ Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on November 3, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Agilium SMQ ## What is Agilium SMQ? Quality management suite containing 6 ready-to-use modules for process mapping, audits & non-conformities, action plans, and more. ## What is Agilium SMQ used for? [Quality Management](https://www.capterra.com/quality-management-software/)[Document Control](https://www.capterra.com/document-control-software/)[Punch List](https://www.capterra.com/punch-list-software/) Top alternative Featured Overall rating Based on 10 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price €4 Per User, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Agilium SMQ?[Manage this product listing](https://www.g2.com/products/agilium-smq/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Agilium SMQ 4.0 (10) VS. [4.5 (580)](https://www.capterra.com/p/148577/MasterControl/reviews/) Starting Price €4 per user, per month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.5 (10) Ease Of Use 4.1 (579) Value For Money 4.0 (9) Value For Money 4.2 (476) Customer Service 3.9 (10) Customer Service 4.5 (542) ## Agilium SMQ alternatives [4.6 (138)](https://www.capterra.com/p/134050/Quality-Management-Software/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [4.6 (68)](https://www.capterra.com/p/148633/Isolocity/reviews/) Starting price $220.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars Highest Rated [4.8 (126)](https://www.capterra.com/p/97557/QT9-Quality-Management/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [4.6 (113)](https://www.capterra.com/p/136111/ComplianceQuest/reviews/) Starting price $30.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/10015835/SMQ-Agilium/alternatives/) ## FAQs about Agilium SMQ Overview ### Which roles and teams benefit most from Agilium SMQ? Agilium SMQ is most used by quality managers, QSE leads, quality engineers, and technicians who manage quality systems, nonconformities, audits, and controlled documentation. Internal auditors and operations leaders track compliance and corrective actions, while IT directors and management controllers support system governance, reporting, and performance indicator monitoring. Answer based on 10 reviews Overview ### What company size and industries is Agilium SMQ built for? Agilium SMQ is for quality management professionals in France, primarily at small businesses (50%) in Food & Beverages (30%). It also serves midsize businesses (40%), with reviewer representation in Farming (20%) and Construction (10%). Its most common use case is quality management, reported by 53% of reviewers. Answer based on 10 reviews Features and Usability ### What are the key features of Agilium SMQ? Agilium SMQ offers quality management features such as CAPA, nonconformance tracking, audit management, complaint management, and risk assessment. It also includes document management, version control, electronic signatures, inspection checklists, workflow management, real-time reporting, role-based permissions, and third-party integrations for compliance and process control. Getting Started and Support ### What training and onboarding options does Agilium SMQ offer? Agilium SMQ provides in person training, live online sessions, webinars, documentation, and videos. In person and live online formats support guided setup, webinars cover scheduled instruction, documentation offers written reference material, and videos provide self-paced learning for teams getting started. Getting Started and Support ### What customer support options does Agilium SMQ offer? Agilium SMQ provides email/help desk, FAQ/forum, knowledge base, phone support, and chat. No reviewer feedback on support is available, so user experience details about response times, helpfulness, or common frustrations cannot be verified from the catalog data. ## Features AI summary Based on 2,611 Quality Management reviews Capterra data shows that buyers of quality management software rank the following features as their top priorities: - **Document Management** (**54%** of reviewers rated this feature as critical) - **Quality Control** (**50%**) - **Compliance Management** (**44%**) Agilium SMQ supports all three of the features reviewers rate most important: **Document Management**, **Quality Control**, and **Compliance Management**. Together, these capabilities help businesses keep records organized, maintain consistent product and process standards, and meet regulatory requirements, allowing teams to improve oversight and reduce quality-related risk. Compliance Management 4.0 (4) 100.00% of 4 reviewers that rated this feature as important or highly important Track and manage adherence to policies for any service, product, process, or supplier Data Import/Export 3.9 (7) 100.00% of 7 reviewers that rated this feature as important or highly important Import and export data to and from software applications Access Controls/Permissions 4.0 (6) 100.00% of 6 reviewers that rated this feature as important or highly important Define levels of authorization for access to specific files or systems Reporting & Statistics 4.0 (5) 80.00% of 5 reviewers that rated this feature as important or highly important Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Electronic Signature 4.5 (4) 100.00% of 4 reviewers that rated this feature as important or highly important Digitally sign online documents Complaint Management 3.3 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Obtain, monitor, and review customer feedback/complaints relating to products and services to improve customer satisfaction Agilium SMQ 83 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Action Management: Detailed plan including steps, milestones, assignments, and timeline needed to complete a project, strategy or goal - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Add & Edit Photos: Take, upload, and/or edit photos in a system (i.e. rotate, add lines/shapes, captions, etc.) - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Annotations: Highlight content and/or make notations about parts of content - API: Application programming interface that allows for integration with other systems/databases - Approval Process Control: Manage the process of evaluating documents or requests submitted for approval - Archiving & Retention: Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes - Assignment Management: Assign issues and tasks based on availability or required skills - Audit Management: Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws - Audit Trail: A record of all activities within the system, including user access, changes made, etc. - Calibration Management: Schedule the calibration of instrumentation and maintenance requirements - Categorization/Grouping: Organize and group data or items based on various criteria - Change Management: Track and monitor efficient handling of all changes/transitions - Change Order Management: Tracks all change orders submitted across projects and updates the budget to reflect the most recent costs - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Commenting/Notes: Leave comments and notes on documents for others to view - Communications Management: Record and track all relevant internal and external communications - Complaint Management: Obtain, monitor, and review customer feedback/complaints relating to products and services to improve customer satisfaction - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Corrective and Preventive Actions (CAPA): Investigate and take action at root cause or error in processes to prevent recurring issues - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Data Import/Export: Import and export data to and from software applications - Data Synchronization: Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency - Defect Tracking: Process of tracking logged defects (errors) in a product or service to create new versions to fix the error - Disaster Recovery: Plan and implement business continuity measures in case of unforeseen events - Document Automation: Automated or logic-based workflows that assist in the creation of electronic documents - Document Coding & Control: Management and control of the creation, approval, and distribution of documents and processes to ensure they meet industry regulations - Document Lifecycle Management: Series of processes that a document goes through from creation to archiving - Document Management: Store, manage, and track all electronic documents in a centralized location - Document Review: Review and analyze existing information across documents - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Electronic Signature: Digitally sign online documents - Equipment Management: Monitor and maintain equipment used to manufacture and deploy products and services, and to reallocate assets where needed - File Management: Create, save, and store files - File Sharing: Public or private sharing of digital files such as documents, audio/video, images, and more - For Commercial Real Estate: For commercial properties such as office buildings, medical centers, malls, hotels, retail stores and other public buildings - For Legal Professionals: Specifically designed to address the needs of law firms and legal departments - For Residential: Specialized for organizations who focus on residential projects - Full Text Search: Search for specific words or phrases within a document or database - Image Capture: Process images and automatically scan for data - Incident Management: Manage and track all disruptions and incidents - Indexing: Compile and organize data into specific metrics - Inspection Checklists: Create checklists and to-do lists that can be marked during inspection - Inspection Management: Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards - ISO Standards Management: Track and monitor processes/products to ensure they meet international standards developed by the ISO - Issue Tracking: Record and follow the progress of every issue - Maintenance Management: Manage, maintain and track the performance of assets and equipment - Mobile Access: Access software remotely via mobile devices - Multiple Format Support: Includes a variety of messaging formats including industry-specific (EDIFACT, HL7, X12) - Nonconformance Tracking: Identify issues and deviations from specifications - Offline Access: Ability of websites, web applications, or mobile applications to function without an active internet connection - Policy Management: Create, manage, and track policies and procedures within an organization - Progress Tracking: Reporting on how each user, task or process has advanced since its initiation - Punchlist/QA Walk Management: Create and conduct walkthroughs for inspection - Quality Control: Ensure that quality requirements and standards are met across production processes - Real-Time Data: Receive data and information in real time - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Reporting: Active reporting of data and metrics - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Revision History: Track what was updated, who made the changes, compare two revisions, and revert or perform another revision - Risk Assessment: Initiate collection and analysis of known risks - Risk Management: Process of identifying, evaluating, mitigating, addressing and reporting on potential risks or uncertainties - Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals - Rules-Based Workflow: Automates and streamlines business processes by creating a sequence of predefined rules and actions that govern the flow of work - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Secure Data Storage: Securely stores data to prevent data loss or breaches - Service History: Track work performed and resources used for past customers, sites, or assets - Statistical Process Control: Statistical methods to assist with and maintain quality control of processes - Status Tracking: Track the status over time for a request, process, asset, or transaction - Supplier Quality Control: Qualify, select, and monitor supply chain partners - Surveys & Feedback: Gauge satisfaction and receive information for improvement and success - Task Management: Create, manage and track all task activities and progression - Task Scheduling: Track and manage the scheduling of tasks - Third-Party Integration: Addition of necessary external data, applications, tools, or features - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Training Management: Track employee/learner's progression through training programs - Version Control: Track revisions and updates made to files and navigate between different versions - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.0 (10) 4.0 Based on 10 reviews ## Pricing Value for money 4.0 (9) Free Trial Free Version Pricing is based on the number of users and readers €4.00 Value for money 4.0 (9) 4.0 Based on 9 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 3.9 (10) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 3.9 (10) 3.9 Based on 10 reviews ## User reviews Overall rating 4.0 Based on 10 reviews Filter by rating Counts reflect reviews available in this feed. 5(2) 4(6) 3(2) 2(0) 1(0) Mentioned topic Recent reviews first, then most helpful AI Auditeur interne et organisationnel Auditeur interne et organisationnel Used the software for: Less than 1 year ### "Une solution plutôt satisfaisante" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 May 12, 2025 Agilium est une solution globalement assez pratique et permettant de travailler avec souplesse sur nos problématiques et enjeux. Le paramétrage est long, mais nous voyons la solution évoluer au fur et à mesure. Par ailleurs le suivi par nos contacts chez le prestataire se fait de manière fluide et régulière, ce qui constitue un point très positif. Pros La possibilité de travailler sur les plans d'action, les audits, les processus est appréciée. Les libertés offertes en termes de disposition de l'interface du progiciel. Cons La création des cartographies via le système de tuiles est parfois assez fastidieuse (l'interface ayant par moments du mal à comprendre où l'on souhaite placer l'item sélectionné). La partie des "traductions", surtout dans l'onglet "Interface", est quelque peu imbuvable (beaucoup trop longue à explorer lorsque l'on cherche une ligne spécifique)... Mais elle est cependant bien mieux organisée que par le passé, vu que désormais il y a un classement alphabétique total (il était précédemment partiel dans notre version). :) Le fait d'avoir droit à un message d'erreur initial à chaque fois que l'on veut se connecter à Agilium est un chouïa désagréable, mais c'est un détail. DS DSI DSI Used the software for: Less than 1 year ### "Evaluation AGILIUM" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 3/10 May 12, 2025 Expérience globalement positive, voire très positive. Pour l'instant on utilise le stockage de documents simples mais on va bientôt intégrer le SMQ Pros \- Le prix abordable - Des fonctionnalités assez riches pour un logiciel dans cette gamme de prix - Les adaptations faites par la société suite à nos échanges (signature compliant 21CFRpart11 et gestion des droits notamment) - Fonctionnalités de recherche - Drag and drop documents simples Cons \- La séparation entre les parties qualités et documents simples - L'interface utilisateur que l'on ne peut pas customiser à l'utilisateur (must have selon moi) - Le fait de ne pas pouvoir accéder facilement au paramétrage pour adapter l'application DO Directeur Opération Interne et Responsable qualité Directeur Opération Interne et Responsable qualité Used the software for: Less than 1 year ### "Agiluim est un bon outils de GED pour la Qualité" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 3/10 May 12, 2025 Pour le moment, la mise en place ce passe très bien , la configuration est très simple Pros Nous venons d'acquérir Agilium, mais les avantages que nous en retenons, c'est la simplicité d'utilisation et de configuration Cons mais les inconvénients que nous constatons, c'est que certaines fonctionnalités ne sont pas intuitives RD Responsable du contrôle de gestion Responsable du contrôle de gestion Used the software for: 3-5 years ### "Avis AGILIUM" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 May 13, 2025 Nous sommes globalement très satisfait de l'utilisation d'AGILIUM, nous l'utilisons au quotidien pour le suivi de nos ratios et la saisie de nos temps. Nous espérons pouvoir rapidement l'étendre à l'ensemble de nos autres sites. Pros Ce que nous apprécions le plus c'est de pouvoir suivre notre production en temps réel. Le découpage opéré dans agilium nous permet de suivre nos ratios de production par affaire et par pièce. Cons Ce que nous apprécions le moins c'est les temps de chargement et les latences sur la présentation de certaines données/indicateurs. Elles mettent parfois plusieurs minutes pour s'afficher. IQ Ingénieur Qualité Ingénieur Qualité Used the software for: 1-3 years ### "avis Lustucru Frais" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 9/10 December 31, 2024 Très bonne expérience avec une commerciale très à l'écoute de nos besoins. Pros Le système de workflow via les mails et de confirmation de lecture. Cons On a des anomalies qui parfois reviennent sans forcément comprendre leurs origines et on aimerait certains indicateurs qui ne sont pas développés pour le moment. TQ Technicien Qualité Technicien Qualité Used the software for: 1-3 years ### "Utilisateur du module GED du logiciel AGILIUM" 3.0 Overall Rating 3.0 3.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 2.0 2.0 Likelihood to Recommend 3/10 June 12, 2025 Je suis au département QHSE, je n'utilise que la GED qui est bien et simple d'utilisation mais les bugs rendent l’expérience utilisateurs catastrophiques Pros Le développement du logiciel permet de créer des Dashbord au niveau de la GED qui sont pratiques et faciles à construire. Cons Le développement du logiciel présente de nombreuses lenteurs et de nombreux bug rendant l'utilisation au quotidien par les équipes sur le terrain très difficile. RQ RESPONSABLE QSE RESPONSABLE QSE Used the software for: Less than 1 year ### "En cours d'aboutissement" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 6/10 January 15, 2025 Pas encore totalement abouti pour nous : nous n'avons terminé la mise en place Pros La réactivité de Mme \[caché sensible contenu\] : des retours rapides et un bon accompagnement Cons Manque de simplification sur les opérations de gestion des paramètres et manque de cas types CD Chargée de missions qualité Chargée de missions qualité Used the software for: Less than 1 year ### "Un logiciel complet" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 December 20, 2024 Pros Une fois le paramétrage terminé, Agilium est facile à prendre en main par les utilisateurs et permet une gestion globale de la qualité à travers différents modules (GED, NC, Audit, Plan d'action...). La possibilité de personnaliser ou faire évoluer les formulaires par rapport aux besoins spécifiques de notre entreprise est un plus. Cons Le paramétrage par les administrateurs interne entreprise n'est pas si simple et peu expliqué/accompagné RQ RESPONSABLE QUALITE RESPONSABLE QUALITE Used the software for: Less than 1 year ### "Agilium pour la gestion des NC" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 January 9, 2025 Pros La personnalisation des formulaires et de l'interface, la facilité de prise en main et d'utilisation Cons Les bugs récurrents et le fait de perdre les dernières modifications quand il y a eu des mises à jours RS Resp. SMQ Resp. SMQ Used the software for: 1-3 years ### "GED au TOP !!!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 20, 2024 Pros Convivialité du système, mise en page, suivi des information de lecture... Cons Aucun en particulier, si ce n'est la difficulté pour les différents acteur à rédiger leurs documents. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.