# Bitget Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Bitget the right Cryptocurrency Exchange solution for you? Explore 26 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/10016059/Bitget/reviews

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Bitget

4.1 (26)

[View alternatives](https://www.capterra.com/p/10016059/Bitget/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of Bitget

Ease of use

4.2

Customer Service

3.7

## Pros and Cons in Reviews

SA

Safiyyah A

UI designer, marketerDesign, 2 - 10 employeesUsed the software for: 6-12 months.

“One of the best things about Bitget for me is the integration of the Web3 wallet in the exchange.“

December 28, 2023

JM

John M

DirectorBusiness Supplies and Equipment, 2 - 10 employeesUsed the software for: Less than 6 months.

“Settings don’t hold, indicators have to be reloaded constantly, and overall performance is terrible. Plus, the customer support is very poor.“

January 14, 2026

Muizz A

Frontend developerComputer Software, 2 - 10 employeesUsed the software for: Less than 6 months.

“Feels very similar to Binance in terms of trading experience, user interface and security.“

December 23, 2023

AA

Aiman A

CFOAccounting, 2 - 10 employeesUsed the software for: Less than 6 months.

“Your funds are not secured with Bitget wallet.“

June 3, 2024

## Showing most helpful reviews

Showing 1-25 of 26 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Ashley B.  
Owner  
Consumer Services  
Used the software for: Less than 6 months

### "Best crypto wallet!"

February 10, 2026

5.0

I had a great experience with Bitget. I was stuck with a crypto coin and needed a wallet where I could exchange or sell for USD. It was fast and easy.

Pros

What I Iiked most about Bitget is how easy it was to create a wallet and trade crypto. It was easy to figure out and didn't cost very much.

Cons

I've only used Bitget a few times and there's nothing that I didn't like about it. It was excellent.

Switched from

[Trust Wallet](https://www.capterra.com/p/233862/Trust-Wallet/)

Trust Wallet didn't support BC Game coin.

Review Source

EN

Ebuka N.  
Product manager  
Financial Services  
Used the software for: 6-12 months

### "Bitget's ease of use and security."

December 29, 2023

5.0

Overall experience, I will say it is Awesome.

Pros

Firstly, It's the copy trading feature- It allows users to copy the trades of experienced traders. Secondly, lots of events and promotions for traders and newbies looking to venture into crypto trading. Thirdly, the user interface is easy to understand. Most important, is the security- There are security measures in place to protect my funds and I love that.

Cons

I don't get fund alerts about new funds entering into my account. I don't know if this is a con but It doesn't affect me using the product.

Switched from

[Trust Wallet](https://www.capterra.com/p/233862/Trust-Wallet/)

I needed a very good and exceptional product for digital asset management. I needed a product that also felt more personal and secure and Bitget gave me that.

Review Source

JM

John M.  
Director  
Business Supplies and Equipment  
Used the software for: Less than 6 months

### "Not good has functionality issues"

January 14, 2026

1.0

“I highly recommend not using BitCat platform. It’s always lagging, extremely slow, and has memory issues. Settings don’t hold, indicators have to be reloaded constantly, and overall performance is terrible. Plus, the customer support is very poor. It’s not worth the hassle.”

Review Source

SA

Safiyyah A.  
UI designer, marketer  
Design  
Used the software for: 6-12 months

### "Bitget Review: One of the best Biggest Exchangers"

December 28, 2023

4.0

Switching to Bitget has been one of my best decisions this year. I earn a lot using their copy trading and also benefit from new listing airdrops. There's much more to explore, and the identity verification process is very easy. I would say the overall experience is very good.

Pros

One of the best things about Bitget for me is the integration of the Web3 wallet in the exchange. It makes it easy to switch to a Web3 wallet and delve into your activities with so much ease. Second for me is copy trading, having to copy the trades of very good traders without stress.

Cons

Too many announcements. Sometimes when you are in a hurry to open the app, you need to wait for the announcement popup to disappear for some seconds.

Switched from

[Gate.io](https://www.capterra.com/p/255453/Gateio/)

they have less security, and I don't like their UI design hence I switched to Bitget

Review Source

Ella J.  
Crypto Trader  
Internet  
Used the software for: 1-2 years

### "Bitget Review"

March 2, 2024

4.0

It has been an awesome ride with bitget exchange. With Bitget, I'm enjoying a sweet ride as a crypto trader.

Pros

I love the user friendly interface, bitget customer support doesn't waste time to attend to their users complaint.

Cons

Nothing for now.Bitget is awesome to use a.

Switched from

[Binance](https://www.capterra.com/p/252490/Binance/)

Binance has a lot of manipulations in their future trading.

Review Source

LJ

Lee J.  
Community Manager  
Internet  
Used the software for: 6-12 months

### "My Honest Thoughts on Bitget"

December 28, 2023

5.0

Overall, my experience has been good. Their features are solid, and you hardly ever find yourself having any troubles with them. Sending and receiving of crypto has been made incredibly simple too. With services like theirs, its no surprise why Bitget has been getting a lot more users lately.

Pros

Its Copy Trading feature, and its token ($BGB) performance since launch.

Cons

The way the dashboard is a little bit jam-packed with too much information.

Switched from

[Binance](https://www.capterra.com/p/252490/Binance/)

Binance had some issues with the American government and to ensure safety of my funds, I had to move to a more reputable platform that felt safe. Bitget was the answer.

Review Source

VM

Victor M.  
Community manager  
Financial Services  
Used the software for: 1-2 years

### "Bitget Is The Next Big Exchange To Look Out For"

December 28, 2023

5.0

My experience with Bitget has been smooth and easy, it's great using Bitget for trading, saving, sending and receiving cryptocurrency.

Pros

I like the way the exchange has a high liquidity for copy trading.

Cons

The interface needs more implication and features.

Switched from

[Binance](https://www.capterra.com/p/252490/Binance/)

Because of unavailability of varieties of crypto I wanted to trade.

Review Source

YW

Yonn W.  
Trader  
Education Management  
Used the software for: 1-2 years

### "Good potential to be a leading platform"

December 28, 2023

5.0

Overall a good experience, had no problems with the exchange.

Pros

I really liked the Community and Copy Trade products.

Cons

The background color of the graphics is a bit dark in the standart collors

Switched from

[Binance](https://www.capterra.com/p/252490/Binance/)

I made the switch because the BitGet community is larger and I liked the Copy Trades products.

Review Source

LG

Leonard G.  
Pharmacy Technician  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "My review about Bitget one of the best crypto exchange apps"

June 2, 2025

5.0

Bitget has been a nice trading exchange app since I have been using it. It is more thank 4 years which I’ve been on it . It’s a pleasure using Bitget and I can recommend it for my friends and family

Pros

\-It has good deposit and withdrawal rates in local currencies to USD -Their p2p is superb -I enjoy its user friendly interface -Strong community It has advanced trading tools

Cons

\-Regulatory risk -They sometimes manipulate current price of coins - Customer support should be improved

Review Source

IV

Izak V.  
Owner  
Design  
Used the software for: 6-12 months

### "Not recommended"

February 3, 2025

1.0

Not recommended. Lost money with app not working right. More than one's I got a message that I am using a new device but I was using the same device than before. More than one, when I wanted to login the app didn't recognize my authentication app code. After that I had to reset my authentication app and send them my ID and more. They also told me my photo's was scanned and not valid. I took the pictures I didn't scan it. I am now logged out for over 30 hours and no response from support. I couldn't login to close my trade. I lost my all my trading money with the markets that crashes yesterday. My rating for themis a minus 10. Rather use Bybit app.

Pros

App looks good. Easy to use. I can't add anything more

Review Source

FP

Francesca P.  
Customer assistant  
Design  
Used the software for: 6-12 months

### "Exchange cool e divertente "

October 30, 2024

4.0

Buon exchange e portafoglio per divertirsi con le crypto ma non investirei più di tanto perché ci sono exchange più semplici da usare.

Pros

Bitget ha una varietà di crypto coins incredibile. Si può usare per svariati airdrops e launch pool. Offre diversi servizi di trading e stake to earn, il che da la possibilità di guadagnare anche passivamente.

Cons

L’interfaccia è un po’ confusionaria. Non è molto intuitivo sia come sito che come app. Io lo semplificherei molto. C’è troppa roba in una schermata sola. In più i limiti di prelievo sono troppo alti così come le fees da pagare.

Switched from

[Binance](https://www.capterra.com/p/252490/Binance/)

Per provare un exchange con diverse monete

Review Source

IJ

Iso J.  
Investor  
Investment Management  
Used the software for: Less than 6 months

### "Bitget & its fake setups"

August 20, 2024

1.0

Bitget has several fake setups and one of them is through WhatsApp. It has an agent calling himself Professor \[sensitive content hidden\] (fake) with his Assistance \[sensitive content hidden\] (fake) who lure unsuspecting crypto investors to invest with Bitget and copy trades using the professor's signals. In the process, they convince traders to invest more and for those who fall for this scam, they never see their money again. They get locked out of their Bitget accounts and \[sensitive content hidden\] and the professor tell them to deposit more funds in order for Bitget to unlock their accounts. There is no way they can contact support for help. My niece was the latest victim. Be warned!

Pros

There is nothing that I like about Bitget because its a complete scam. I have come to realize that Bitget was purposely set up to "suck" up people's hard-earned money so people must be warned.

Cons

Bitget is a fake Crypto Exchange......a complete scam. They get people to deposit funds and then after they do, they lock them out of their accounts and there's no way they can get help from anyone.

Review Source

RAS

Rachelle Anne S.  
Data Process Support  
Public Relations and Communications  
Used the software for: I used a free trial

### "Bitget Review"

June 22, 2024

5.0

Pros

I am a new user of this. It is easy to use and understand like the other crypto wallets.

Cons

So far I have no negative experience yet since I am a new user.

Review Source

VR

Verified Reviewer  
Owner  
Accounting  
Used the software for: 1-2 years

### "Bitget is the Best Exchange "

January 17, 2024

5.0

Bitget is the best Exchange I have ever had

Pros

Bitget is real useful and userfriendly for all the users

Cons

internally very easy to send, no gas fee

Review Source

AK

Antoniette K.  
Marketing Communication Officer  
Apparel & Fashion  
Used the software for: 6-12 months

### "BITGET, a user-friendly CEX"

January 5, 2024

5.0

Great experience, recommendable CEX 24/7

Pros

Simple UI,Copy-trading,secure,volatility

Cons

The emails can be overwhelming or missed

Switched from

[Kucoin](https://www.capterra.com/p/255454/Kucoin/)

To explore better crypto product options

Review Source

Muizz A.  
Frontend developer  
Computer Software  
Used the software for: Less than 6 months

### "A promising exchange"

December 23, 2023

4.0

I'll say it has been good, I use it a lot daily and place trades on it which feel very smooth and easy. Still have things to improve on but decent for now

Pros

Feels very similar to Binance in terms of trading experience, user interface and security. They also have some great and outstanding features like their various forms of copy trading

Cons

I don't like their P2P, not a lot of available of merchants, lower rate than Binance in some cases and lastly I still had to pay $0.8 fees for using it which Binance don't have also

Review Source

AA

Aiman A.  
CFO  
Accounting  
Used the software for: Less than 6 months

### "My funds was compromised internally "

June 3, 2024

1.0

The worst ever I would not recommend it to any one will post on social media my experience and my funds got transferred with out my approval,

Pros

Nothing they have the worst customer service and support, I have sent several emails and only response via email one time after 10days with incomplete sentence and with out any help.

Cons

Your funds are not secured with Bitget wallet. Scammer push fake contact and still your funds.

Review Source

ME

Michael E.  
Market strategies. Data analyst.  
Financial Services  
Used the software for: 1-2 years

### "Michael's review of Bitget"

December 28, 2023

5.0

Pros

It has a very easy to understand UI/UX, vast trading options and many other awesome features.

Cons

The customer support especially for Nigeria can be better and quicker.

Review Source

ZZ

Zeddicus Z.  
Marketing manager  
Hospitality  
Used the software for: 1-2 years

### "An innovative trading platform for newbies & professionals."

January 10, 2024

5.0

I find it better as my losses are very minute leveraging on the copy trading features.

Pros

1\. Spot Copy trading 2. Futures Copy trading 3. Smart trend

Cons

It has been their P2P liquidity, it needs to be improved upon.

Review Source

KU

Kingsley U.  
Exchange of Digital Currencies to local currency  
Financial Services  
Used the software for: 1-2 years

### "Bitget is reliable "

January 27, 2024

4.0

Pros

User interface and experience is simple to understand and navigate especially for newbies who are new to crypto space

Cons

I want frequent launchpads from them if possible every month.

Review Source

TI

Terkimbi I.  
Manager  
Banking  
Used the software for: 6-12 months

### "Bitget Leverage "

December 28, 2023

5.0

My experience using the exchange has been great

Pros

Bitget has wide variety of crypto assets, products, and trading features, as a futures trader I love its cross/isolated margin mode with 125X leverage  however, the mobile trading app lacks charting tools for doing proper analysis, I always have to visit tradingview to do my analysis, the exchange should please look into this for a possible upgrade.

Cons

High leverage and good liquidity in the futures market

Review Source

MM

Michael M.  
Sales representative  
Import and Export  
Used the software for: 1-2 years

### "Bitget Trading "

January 17, 2024

5.0

Great experience, Glad I started using it

Pros

Copy trading and their user friendly interface

Cons

Nothing really for now, Bitget has been doing great.

Review Source

AT

Akinyemi T.  
Manager  
Online Media  
Used the software for: 2+ years

### "Bitget The Fast Growing Crypto Exchange"

January 25, 2024

4.0

Pros

Copy trading and their friendly user interface.

Cons

Their app can be slow sometimes which make me feel uncomfortable

Review Source

JN

Joseph N.  
Civil Engineer  
Design  
Used the software for: 1-2 years

### "Bitget's Overall performance"

December 28, 2023

5.0

Pros

I like its features, the API, the wallet, the listing, its service. It is user-friendly and can be recommended for other users.

Cons

The cons about bitget is that it wasnt known as much, but the moment it was widely known, i know that people wont be disappointed in using it.

Review Source

BM

Bashir M.  
CEO  
Food Production  
Used the software for: 1-2 years

### "My experience so far on Bitget exchange"

January 18, 2024

5.0

Pros

I would say it's the user-friendliness of the UI and transparency in trading fee charges

Cons

Their trading view not including spot trades

Review Source

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