# Jam Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Jam Software - reviews, pricing plans, popular comparisons to other Bug Tracking products and more. Source: https://www.capterra.com/p/10016120/Jam --- # Jam Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on November 24, 2025 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Jam ## What is Jam? Jam is a free browser extension for 1 click bug reporting. Just record your screen, take a screenshot, or replay a bug that just happened. Every Jam includes deep bug diagnostics like network requests, browser details, reproduction steps, and more— to share with engineers in one link. ## What is Jam used for? [Bug Tracking](https://www.capterra.com/bug-tracking-software/) Top alternative Featured Overall rating Based on 1 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $14 Per User, Per Month Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Jam?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://jam.dev/&name=Jam) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Jam 5.0 (1) VS. [4.5 (769)](https://www.capterra.com/p/227102/JIRA-Service-Management/reviews/) Starting Price $14 per user, per month Starting Price $20 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (1) Ease Of Use 4.2 (752) Value For Money 5.0 (1) Value For Money 4.3 (533) Customer Service 5.0 (1) Customer Service 4.3 (543) ## Jam alternatives [4.4 (15,363)](https://www.capterra.com/p/19319/JIRA/reviews/) Starting price $7.91 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [4.5 (861)](https://www.capterra.com/p/169455/Zoho-Projects/reviews/) Starting price $4.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [4.4 (2,987)](https://www.capterra.com/p/76113/Wrike/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars Highest Rated [4.6 (65)](https://www.capterra.com/p/10008569/monday-dev/reviews/) Starting price $9.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/10016120/Jam/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Bug/Issue Capture 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important The creation of a bug/issue ticket, submitted by a team member, customer or end user Backlog Management The process of evaluating, scheduling, and assigning tasks that have been put on the back burner in favor of higher priority items. Bug Tracking Monitor and track bugs and issues in the system. Collaboration Tools Provides a channel for team members to share media files, communicate, and work together Project Management Plan and coordinate all the resources, costs and time needed to execute assignments Task Management Create, manage and track all task activities and progression Jam 6 features The process of evaluating, scheduling, and assigning tasks that have been put on the back burner in favor of higher priority items. Monitor and track bugs and issues in the system. The creation of a bug/issue ticket, submitted by a team member, customer or end user Provides a channel for team members to share media files, communicate, and work together Plan and coordinate all the resources, costs and time needed to execute assignments Create, manage and track all task activities and progression Features 5.0 (1) 5.0 Based on 1 reviews ## Pricing Value for money 5.0 (1) Free Version Free $0.00 It includes: - 30 Jams per month - Connect to integrations - Jams never expire - 5 recording links per month - Standard recording time (5 minutes) Team $14.00 Per User,Per Month It includes: - Team workspace and collaboration - Sharing permissions - 50 team members - Unlimited Jams - Connect to integrations Value for money 5.0 (1) 5.0 Based on 1 reviews ## Support, customer service and training options Customer Service 5.0 (1) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (1) 5.0 Based on 1 reviews ## User reviews Overall rating 5.0 Based on 1 reviews Filter by rating 5(1) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent Rafael del Valle A. Business Expert Airlines/Aviation ### "JAM is the definitly tool to take evidence of bugs for your startup/company" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 11, 2024 Pros \- The console screenshot - Easy to use - Accelerate the videos for presentations. - You can download videos Cons \- It does not allow you to be in the video (such as loom), this could increase the engagement. Switched from [Loom](https://www.capterra.com/p/191187/Loom/) [Vidyard](https://www.capterra.com/p/125653/Vidyard/) Screenshot console, easy to use, and the pricing. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)