# Calilio Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Calilio Software - reviews, pricing plans, popular comparisons to other Business Phone Systems products and more. Source: https://www.capterra.com/p/10016146/Calilio --- # Calilio Software Review 2026: Features, Integrations, Pros & Cons Last updated on April 2, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Calilio ## What is Calilio? Calilio is a AI powered cloud phone system offering virtual numbers in 100+ countries since 2023. Its user-friendly dashboard and unified callbox let users text, call, send voicemails, chat, and share images from one window. Standard Plans start at $15/month ($12 annually) for features like a web/app dialer, call filters, history, blocking, and forwarding. Premium Plan and Customizable Enterprise plans are also available. Calilio’s AI-powered tools include sentiment analysis, call summaries, and transcriptions. Sentiment analysis identifies client emotions—positive, neutral, or negative while summaries and transcriptions simplify reviewing call purposes and outcomes, boosting efficiency. ## What is Calilio used for? [Business Phone Systems](https://www.capterra.com/business-phone-systems-software/)[IVR](https://www.capterra.com/ivr-software/)[Contact Center](https://www.capterra.com/contact-center-software/) Top alternative Featured Overall rating Based on 18 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $15 Per User, Per Month Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Calilio?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.calilio.com&name=Calilio) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Calilio 4.3 (18) VS. [4.7 (320)](https://www.capterra.com/p/208208/800-com/reviews/) Starting Price $15 Per User, Per Month Starting Price $149 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.6 (18) Ease Of Use 4.7 (862) Value For Money 4.2 (18) Value For Money 4.6 (774) Customer Service 4.3 (18) Customer Service 4.7 (793) ## Calilio alternatives [4.4 (465)](https://www.capterra.com/p/158704/3CX/reviews/) Starting price $350.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [4.7 (41)](https://www.capterra.com/p/215555/Clarity-Business-Phone-System/reviews/) Starting price $18.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [4.2 (562)](https://www.capterra.com/p/190976/Dialpad-Sell/reviews/) Starting price $27.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 82% of reviewers rated it above 4 stars [4.2 (459)](https://www.capterra.com/p/184709/Aircall/reviews/) Starting price $40.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/10016146/Calilio/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Call Recording 4.5 (14) 85.71% of 14 reviewers that rated this feature as important or highly important Record the audio of phone conversations for quality assurance purposes Activity Dashboard 3.9 (11) 81.82% of 11 reviewers that rated this feature as important or highly important Dashboard to view the status of ongoing processes, identify current incidents and track past activities Chat/Messaging 3.7 (9) 88.89% of 9 reviewers that rated this feature as important or highly important Communicate using direct chat or messages within the system SMS Messaging 4.9 (8) 100.00% of 8 reviewers that rated this feature as important or highly important Send messages via SMS Contact Management 4.3 (7) 85.71% of 7 reviewers that rated this feature as important or highly important Manage, organize, and store contact information Voice Mail 5.0 (5) 100.00% of 5 reviewers that rated this feature as important or highly important Computer-based system that allows users to send and receive voice messages Calilio 18 features Dashboard to view the status of ongoing processes, identify current incidents and track past activities Manage all call center activities including call monitoring, call recording, call answering, call transfer, etc. Listen to live phone conversations for the purpose of training and assessing agent performance Record the audio of phone conversations for quality assurance purposes Provide agents with a typical response for common call subject matter Process to identify source of incoming calls, date, time, duration or caller type using a unique phone number Transfers live calls to other agents Communicate using direct chat or messages within the system Manage and track all internal and external communication conducted via calls, email, text, or chat Manage, organize, and store contact information Alter the layout and content of reports Assembly of graphs and charts for visualizing and tracking statistics/metrics Read and accept a combination of touch tone keypad selections and voice inputs and provide the appropriate prerecorded voice response Telephone system that allows users to connect internally as well as place and receive external phone calls Record live video calls to play later Categorize emotions expressed in written text or images and identify if they are positive, negative or neutral Send messages via SMS Computer-based system that allows users to send and receive voice messages Get Advice We can help you find the software with the features you need. Features 3.6 (18) 3.6 Based on 18 reviews ## Pricing Value for money 4.2 (18) [View pricing plan details](https://www.capterra.com/p/10016146/Calilio/pricing/) Standard Plan $15.00 Per User,Per Month It includes: - User Limit: 10 - Free 1 Local Number (USA or Canada) - Call Box Features - Call Recording and Storage - Standard Realtime Dashboard - Free 300 Min Call Premium plan $35.00 Per User,Per Month It includes: - All Standard Plan Features - Unlimited Users - Advance Reporting - Live Call Monitoring - Detailed Realtime Dashboard - Free 1500 Min Call Value for money 4.2 (18) 4.2 Based on 18 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.3 (18) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.3 (18) 4.3 Based on 18 reviews ## User reviews Overall rating 4.3 Based on 18 reviews Filter by rating 5(14) 4(1) 3(0) 2(0) 1(3) Mentioned topic Sorted by most recent AM Andrew M. President Transportation/Trucking/Railroad ### "No responsibility for their poor service." 1.0 Overall Rating 1.0 1.0 Ease of Use 2.0 2.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 October 28, 2025 I did my research to find a virtual telephone number from Ireland that would support SMS messaging, Calilio's website said it did just that. I signed up, purchased a US number, then purchased a phone number in Ireland, however it did not support SMS. I contacted Calilio tech support and they informed me that the website was wrong, and SMS messaging is not supported. I asked for a refund and they held back $8.10 stating that these charges were not refundable to them, so they will not refund them to me. Outrageous customer service. They lie on their website, and then will not refund in full on the same day that the order was placed. Pros Nothing really, it was hard to setup and customer service is terrible. I am fairly tech savvy and it took me nearly three hours to determine their servicces were not offered as promised. Cons Customer service and their ability to accept responsibility for their shortcomings. The lie about their product offerings and then do not refund the entire amount when their services do not do the job. Switched from [Ooma Office](https://www.capterra.com/p/174109/Ooma-Office/) I needed a virtual telephone number from Ireland Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor November 3, 2025 Thank you for your feedback. Please share your account details with us at refund@calilio.com so our team can review your case in detail. Regarding the number, our website displays number availability and feature support (including SMS capability) based on live carrier data. The system lists only currently available numbers along with their supported capabilities. Once we receive your information, our billing and technical teams will verify the transaction details and refund status in accordance with our refund policy. –The Calilio Team MF Mohamad F. CEO Marketing and Advertising ### "Reliable and User-Friendly VoIP Solution" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 9, 2025 My overall experience with Calilio has been very positive. It is simple to use, reliable, and supported by a responsive team, making communication smooth and efficient. Pros High-quality calls with crystal-clear audio, zero delay, and uninterrupted connection. Prompt and friendly support team. Competitive call rates, ideal for small to medium-sized businesses. Cons Honestly, there’s nothing I disliked about Calilio; it consistently met all our needs and exceeded expectations. Switched from [3CX](https://www.capterra.com/p/158704/3CX/) We switched to Calilio because its dashboard is much easier to use, even for non-technical users. It also offers reliable call quality and better support, improving communication efficiency and reducing downtime. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor September 5, 2025 Dear Mohamad, Thank you for your feedback! We’re thrilled to know you find Calilio a reliable and user-friendly VoIP solution. Delivering a seamless communication experience is what we strive for and your words mean a lot to our team. — Calilio Team MV Mariska v. owner Leisure, Travel & Tourism ### "BE CAREFUL!!" 1.0 Overall Rating 1.0 1.0 Ease of Use 4.0 4.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 May 14, 2025 BE CAREFUL!! I bought the service with the purpose of connecting a US phone number to my mobile for business. From day one, I faced problems.. First, the number I bought was not working, then the connection to my mobile was not working.. They fixed it, and it seemed to work for a week or two before it stopped working again. They fixed the number, but the problem was forwarding the calls to my mobile. After many back and forth and waiting... at the end, they informed me that they can not find fix the problem. I paid for a year and they refuse to compensate me for anything, saying the number received calls during the few days it was working.. Very unreasonable since I paid for the whole year and was expecting to pay for a stable working service. Pros I bought the service to have a US business phone number that forwarded calls to my mobile. The online platform layout seems nice, but the service was not working. Cons The service didn't work and they didn't compensate me for the yearly fee I paid. Alternatives considered [RingSense](https://www.capterra.com/p/10018949/RingSense/) Reasons for choosing Calilio They seemed to be a reliable service provider. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor September 7, 2025 Thank you for your feedback, and we’re truly sorry for the difficulties you’ve faced. At Calilio, we take reliability and customer satisfaction seriously, and we understand how important stable call forwarding is. After thorough review and multiple support sessions, we found forwarding works with other numbers, but your specific number seems blocked by your telecom provider, beyond our control. Our team verified all platform settings are correct and kept you fully informed. While we can’t modify third-party networks, you can use an alternate number for forwarding or receive calls directly via Calilio web/mobile apps with stable delivery. We appreciate your patience and remain committed to supporting you and restoring confidence in our platform. Thank you for choosing Calilio, and we hope to restore your confidence in our platform. Warm regards, Calilio Support Team HJ Henry J. PM Writing and Editing ### "Seamless Communication for Growing Tech" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 April 25, 2025 Overall, Its good experience using Calilio. It has become more than 2 to 3 months, we started to use calilio. Pros The intuitive interface and efficient call tracking features have significantly improved our team's coordination and client interactions at Suvedas Cons We would appreciate more comprehensive training materials to help new team members get up to speed quickly. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor September 7, 2025 Dear Henry, Thank you for sharing such thoughtful feedback! We’re glad to hear that the intuitive interface and efficient call tracking have improved your team’s coordination and client interactions at Suvedas. We also appreciate your suggestion regarding more comprehensive training materials. Our team will work on enhancing these resources to make onboarding even smoother for new members. It’s wonderful to know Calilio has been a positive part of your workflow over the past few months and we look forward to continuing to support your success. — Calilio Team EM Elise M. Tech Content Writer Writing and Editing ### "Essential Communication Tool for Skill Assessment" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 20, 2025 The platform is really easy to use with 24/7 availability of the support team to any issues quickly. Pros The call recording and search functionalities enable our team at SkillAssessmentAustralia.com to efficiently track client interactions, ensuring accurate and personalized support throughout the assessment process. Cons Expanding the range of integrations with other project management tools would further enhance our workflow efficiency. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor September 7, 2025 Dear Elise , Thank you for sharing such thoughtful feedback! We’re delighted to hear that Calilio’s call recording and search features are helping your team at SkillAssessmentAustralia.com deliver accurate and personalized client support. It’s rewarding to know we’re contributing to your assessment process in a meaningful way. We also appreciate your suggestion regarding expanded integrations—we’re always working to enhance our platform and will take this into consideration for future updates. It’s great to hear that you’ve found the platform easy to use and our 24/7 support team helpful. If you ever need anything further, feel free to reach out at support@calilio.com—we’re here for you anytime. Thanks again for being a valued part of the Calilio community! CT Charlotte T. Business Development Officer Writing and Editing ### "Smart Call Solution for a Smart Digital Team" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 April 20, 2025 Overall experience with Calilio has been really good. Their support team is available 24/7 to solve any issues quickly. Pros The call tracking and analytics features help our Suvedas team keep every client interaction clear and on record, which improves our project delivery. Cons We'd love more integration options with project tools we already use for better workflow automation. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor April 23, 2025 Dear Charlotte, Thank you for the great feedback! We’re glad to hear that Calilio’s call tracking and analytics features are helping the Suvedas team streamline client communication and enhance project delivery. We appreciate your input on integration options—it’s a valuable suggestion, and we’re continuously working to expand compatibility with popular project tools to improve automation and workflow. We’re also happy to hear that your overall experience has been positive and that our 24/7 support has met your expectations. If you ever need assistance, don’t hesitate to reach out at support@calilio.com. Thanks for choosing Calilio and being part of our growing community! MH Matilda H. Marketing Marketing and Advertising ### "Enhacing Client Communication for Content Service." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 April 16, 2025 Client communication , making the management of inquiries and follow-ups more organized. Pros The clean interface and fast call logs helps our team handle client communications quickly and professionally. Cons Expanding the range of integration with other project managements tools Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor April 23, 2025 Dear Matilda, Thank you for your valuable feedback! We’re glad to hear that Calilio’s clean interface and quick access to call logs are helping your team enhance client communication and stay organized with inquiries and follow-ups. We appreciate your suggestion regarding broader integrations, and we’re actively working on expanding compatibility with popular project management tools to further improve workflow efficiency. If you ever need support, feel free to contact us at support@calilio.com—we’re here 24/7 to help. Thanks for being a part of the Calilio community! IM Isabella M. Technical Writer Writing and Editing ### "Reliable Communication Solution for CDR Writing" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 15, 2025 The overall experience has been really amazing till now. Their support team is really amazing which provides 24/7 service to solve any issues if it arises. Pros The efficient call tracking and recording features enable our team to manage client interactions effectively, ensuring accurate and timely support throughout the CDR preparation process. Cons Expanding the range of integrations with the other project management tools would further streamline our workflow and enhance productivity. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor April 23, 2025 Dear Isabella, Thank you for your thoughtful review! We’re thrilled to hear that Calilio’s call tracking and recording features have been instrumental in helping your team manage client interactions effectively during the CDR preparation process. We appreciate your suggestion regarding integration with more project management tools—this is an area we’re actively exploring to better support productivity and workflow automation. It’s also great to hear that you’ve had an amazing overall experience with our platform and support team. If you ever need assistance, don’t hesitate to reach out at support@calilio.com—we’re here for you 24/7. Thanks again for choosing Calilio! ET Everet T. Social Media Head Writing and Editing ### "Great Solution for Communication" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 April 11, 2025 The overall experience till now has been amazing. If more integrations can be added then it would be more better than this. Pros The call recording and search functionalities enable our team at Writelion to efficiently track client interactions, ensuring accurate and personalized support throughout our content development process. Cons Expanding the range of interactions with other project management tools would further enhance our workflow efficiency. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor April 23, 2025 Dear Everet, Thank you for the great feedback! We're glad to hear that Calilio’s call recording and search functionalities have helped your team at Writelion deliver accurate and personalized client support throughout your content development process. We appreciate your suggestion on expanding integrations with project management tools—it’s a valuable insight, and we’re actively working on enhancing those capabilities to boost workflow efficiency. It’s wonderful to know your experience so far has been amazing. If you need any assistance, our support team is here for you 24/7 at support@calilio.com. Thanks for being a valued part of the Calilio community! OS Oliver S. SEO head Computer & Network Security ### "Great VoIP Platform with great service and support" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 10, 2025 The experience with the Calilio till now has been really good. Their service has been really good. If there is any issue, the support team is available 24/7 to solve the issue. Pros The best thing I like about Calilio is its 24/7 support. The platform is really easy to use. Also the platform is very budget-friendly. Cons The numbers from more countries can be provided by Calilio, which will be really helpful for me. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor April 23, 2025 Dear Oliver, Thank you for your kind words and thoughtful review! We're delighted to hear that you've found Calilio easy to use, budget-friendly, and backed by reliable 24/7 support—that’s exactly what we aim to deliver. We appreciate your suggestion regarding expanding number availability in more countries. Your input is valuable, and we’re working on broadening our global reach to better serve users like you. If you ever need any help, feel free to contact us anytime at support@calilio.com. We're always here for you! Thanks for being a part of the Calilio community! [View all Reviews](https://www.capterra.com/p/10016146/Calilio/reviews/) Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)