# TrialX Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about TrialX Software - reviews, pricing plans, popular comparisons to other Clinical Trial Management products and more. Source: https://www.capterra.com/p/10016148/TrialX --- # TrialX Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on June 3, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) TrialX ## What is TrialX? TrialX is a clinical research and space health informatics company based in New York City. From launching the first clinical trials app on Google Health in 2008, to powering an award-winning patient recruitment management platform, TrialX empowers clinical research here on earth and beyond. TrialX has supported 444+ studies and hosts 40K+ trial listings. Solutions : 1) PATIENT RECRUITMENT MANAGEMENT - Simplifies and accelerates trial awareness, engagement and recruitment by offering trial listing and/or branded multilingual websites which includes pre screeners, referral tracking, volunteer registry, analytics and more. 2) REMOTE DATA CAPTURE - Run hybrid/virtual clinical trials via iOS, Android, and Web - providing participants and sites eConsent, ePRO/eCOA, cognitive tasks, virtual visits, reminders, wearables and more - unlocking insights throughout the trial. A simple, clear & budget-friendly solution for sites and participants to report valuable information for all your studies. ## What is TrialX used for? [Remote Patient Monitoring](https://www.capterra.com/remote-patient-monitoring-software/)[Patient Management](https://www.capterra.com/patient-management-software/)[Clinical Trial Management](https://www.capterra.com/clinical-trial-management-software/) Top alternative Featured Overall rating Based on 1 user reviews Reviews sentiment Positive \- Neutral \- Negative \- ### Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for TrialX?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://trialx.com&name=TrialX) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### TrialX 5.0 (1) VS. [4.5 (42)](https://www.capterra.com/p/172299/Health-Cloud/#reviews) Starting Price Contact vendor Starting Price $350 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (1) Ease Of Use 4.2 (42) Value For Money 5.0 (1) Value For Money 3.9 (35) Customer Service 5.0 (1) Customer Service 4.1 (37) ## TrialX alternatives [0.0](https://www.capterra.com/p/10011817/Castor-ePro/#reviews) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 0% of reviewers rated it above 4 stars [3.8 (34)](https://www.capterra.com/p/86870/CarePaths-EHR/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 71% of reviewers rated it above 4 stars [4.3 (167)](https://www.capterra.com/p/130199/LeadSquared/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 86% of reviewers rated it above 4 stars Highest Rated [4.8 (6)](https://www.capterra.com/p/10017294/EHI-RPM-CCM/#reviews) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars ## FAQs about TrialX Overview ### What company size and specific industries is TrialX built for? TrialX is designed for small to midsize organizations and research teams in clinical trials, healthcare, pharmaceuticals, and life sciences. It fits companies that need a system for managing trial operations, patient engagement, and study data in regulated medical and research settings. Features and Usability ### What are the key features of TrialX? TrialX offers virtual visits, clinical study management, and electronic data capture for research workflows. It also includes patient recruiting, enrollments/onboarding, patient portals, questionnaires, messaging, and scheduling. Compliance and oversight features include 21 CFR Part 11 compliance, HIPAA compliance, audit trail, digital signature, access controls, and real-time reporting. Getting Started and Support ### What training and onboarding options does TrialX offer? TrialX provides live online sessions and webinars for training. Live online sessions support guided instruction with a trainer, while webinars offer scheduled presentations that can cover setup steps, product features, and other onboarding topics for teams getting started. Getting Started and Support ### What customer support options does TrialX offer? TrialX provides email/help desk and phone support. No reviewer feedback about support is available here, so support quality, response times, and common service issues cannot be described from user experience data in this catalog. ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. HIPAA Compliant 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Compliant with HIPAA, which sets standards for sensitive patient data protection Patient Portal 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Online portal where patients can access information such as health records, treatment plants, etc. Patient Questionnaires 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Allows medical providers to conduct surveys with their patients remotely to gauge a patient's health. Reminders 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Timed notification for any upcoming task, deadline, appointment, or activity 21 CFR Part 11 Compliance Shows that electronic documents are authentic and linked to specific records Access Controls/Permissions Define levels of authorization for access to specific files or systems TrialX 50 features Shows that electronic documents are authentic and linked to specific records Define levels of authorization for access to specific files or systems Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges A record of all activities within the system, including user access, changes made, etc. Tools to manage single or multiple clinical studies within a centralized platform Track and manage adherence to policies for any service, product, process, or supplier Automated reminders and confirmations for booked appointments and events via text or email Alter the layout and content of reports Assembly of graphs and charts for visualizing and tracking statistics/metrics Import, collect, and capture data from multiple sources Import and export data to and from software applications Graphical representation of data Electronic signing method that validates the authenticity and integrity of a digital document Store, manage, and track all electronic documents in a centralized location Store and organize documents in a centralized system Import, collect, and capture data from multiple sources Manage the enrollment and onboarding of all new members and accepted applications Compliant with HIPAA, which sets standards for sensitive patient data protection Access to patient medication history data Communicate using messages within the system Access software remotely via mobile devices Notifications via mobile devices Observe and track the demand, usage, progress or quality of a system, product, or user Manage and support multiple locations Educational and medical resources that are delivered to patients online Allows medical providers to engage patients in a variety of ways to ensure their health. Managing and tracking patient health, progress, communication, and treatment plans Observing and tracking a patient's health status, condition, and wellbeing Online portal where patients can access information such as health records, treatment plants, etc. Allows medical providers to conduct surveys with their patients remotely to gauge a patient's health. Helps clinical trials/labs get patients for participation. Reporting on how each user, task or process has advanced since its initiation Analyze and gain insights into data in real-time Receive data and information in real time Active monitoring of systems, applications, or networks Notifications that are delivered to users as soon as an event occurs Active reporting of data and metrics Timed notification for any upcoming task, deadline, appointment, or activity Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Set & manage permission levels based on user roles and restrict access to only authorized individuals Plan availability and assign specific time slots for tasks and resources At least a username and password is required to access the system Track the status over time for a request, process, asset, or transaction Gauge satisfaction and receive information for improvement and success Set up connections to third-party platforms to improve business processes Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks Allows medical providers to monitor and visit their patients virtually. Get Advice We can help you find the software with the features you need. Features 5.0 (1) 5.0 Based on 1 reviews ## Pricing Value for money 5.0 (1) ### Starting price Free trial not available Value for money 5.0 (1) 5.0 Based on 1 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (1) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (1) 5.0 Based on 1 reviews ## User reviews Overall rating 5.0 Based on 1 reviews Filter by rating 5(1) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent BF Brett F. Clinical Associate Professor Hospital & Health Care ### "PANTHER Trial" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 29, 2024 Pros Ease of use. Great team supporting the design of the app. Responsive to all of our requests and were always willing to set up meetings to clarify any questions. Cons I have nothing to report. TrialX has made the app development process very smooth. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.