--- title: "TrialX Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about TrialX Software - reviews, pricing plans, popular comparisons to other Clinical Trial Management products and more." source_url: "https://www.capterra.com/p/10016148/TrialX/" page_type: "product" language: "en" --- # TrialX Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on July 21, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) TrialX ## What is TrialX? TrialX is a clinical research and space health informatics company based in New York City. From launching the first clinical trials app on Google Health in 2008, to powering an award-winning patient recruitment management platform, TrialX empowers clinical research here on earth and beyond. TrialX has supported 444+ studies and hosts 40K+ trial listings. Solutions : 1) PATIENT RECRUITMENT MANAGEMENT - Simplifies and accelerates trial awareness, engagement and recruitment by offering trial listing and/or branded multilingual websites which includes pre screeners, referral tracking, volunteer registry, analytics and more. 2) REMOTE DATA CAPTURE - Run hybrid/virtual clinical trials via iOS, Android, and Web - providing participants and sites eConsent, ePRO/eCOA, cognitive tasks, virtual visits, reminders, wearables and more - unlocking insights throughout the trial. A simple, clear & budget-friendly solution for sites and participants to report valuable information for all your studies. ## What is TrialX used for? [Remote Patient Monitoring](https://www.capterra.com/remote-patient-monitoring-software/)[Patient Management](https://www.capterra.com/patient-management-software/)[Clinical Trial Management](https://www.capterra.com/clinical-trial-management-software/) Top alternative Featured Overall rating Based on 1 user reviews Reviews sentiment Positive \- Neutral \- Negative \- ### Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for TrialX?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://trialx.com&name=TrialX) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### TrialX 5.0 (1) VS. [4.9 (66)](https://www.capterra.com/p/126679/RealTime-CTMS/reviews/) Starting Price Contact vendor Starting Price $500 Other, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (1) Ease Of Use 4.7 (60) Value For Money 5.0 (1) Value For Money 4.8 (53) Customer Service 5.0 (1) Customer Service 4.9 (55) ## TrialX alternatives [0.0](https://www.capterra.com/p/10011817/Castor-ePro/#reviews) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 0% of reviewers rated it above 4 stars [3.8 (34)](https://www.capterra.com/p/86870/CarePaths-EHR/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 71% of reviewers rated it above 4 stars [4.8 (6)](https://www.capterra.com/p/10017294/EHI-RPM-CCM/#reviews) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.3 (167)](https://www.capterra.com/p/130199/LeadSquared/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 86% of reviewers rated it above 4 stars ## FAQs about TrialX Overview ### What company size and specific industries is TrialX built for? TrialX is designed for organizations in the USA across a broad range of company sizes, including small businesses, mid-market companies, and enterprise teams. No specific industry focus is provided in the vendor description, so it appears suited to general business use rather than a particular sector. Features and Usability ### What are the key features of TrialX? TrialX offers virtual visits, clinical study management, and electronic data capture for trial workflows. It also includes patient recruiting, enrollments and onboarding, patient portals, questionnaires, messaging, scheduling, and reminders. Compliance features include 21 CFR Part 11 compliance, HIPAA compliance, audit trails, digital signatures, and role-based permissions. Getting Started and Support ### What training and onboarding options does TrialX offer? TrialX provides live online sessions and webinars for training. Live online sessions support guided instruction with an instructor, while webinars offer scheduled presentations that can cover product features, setup steps, and other onboarding topics for teams getting started. Getting Started and Support ### What customer support options does TrialX offer? TrialX offers email/help desk and phone support. No reviewer feedback is available here to describe response times, helpfulness, or common support frustrations, so the support experience cannot be assessed from user comments in this catalog data. ## Features AI summary Based on 349 Clinical Trial Management reviews Capterra reviewers point to these as the top priorities when choosing Clinical Trial Management software: - **21 CFR Part 11 Compliance** (**72%** of reviewers rated this feature as critical) - **Audit Trail** (**52%**) - **HIPAA Compliant** (**76%**) TrialX supports all three features reviewers rate most important: **21 CFR Part 11 Compliance**, **Audit Trail**, and **HIPAA Compliant**. Together, these capabilities help organizations maintain regulatory compliance, track system and data changes clearly, and protect sensitive patient information, allowing teams to manage clinical trials with stronger oversight and confidence. HIPAA Compliant 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Compliant with HIPAA, which sets standards for sensitive patient data protection Patient Portal 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Online portal where patients can access information such as health records, treatment plants, etc. Patient Questionnaires 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Allows medical providers to conduct surveys with their patients remotely to gauge a patient's health. Reminders 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Timed notification for any upcoming task, deadline, appointment, or activity 21 CFR Part 11 Compliance Shows that electronic documents are authentic and linked to specific records Access Controls/Permissions Define levels of authorization for access to specific files or systems TrialX 50 features ### All Features - 21 CFR Part 11 Compliance: Shows that electronic documents are authentic and linked to specific records - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Audit Trail: A record of all activities within the system, including user access, changes made, etc. - Clinical Study Management: Tools to manage single or multiple clinical studies within a centralized platform - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Confirmations/Reminders: Automated reminders and confirmations for booked appointments and events via text or email - Customizable Reports: Alter the layout and content of reports - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Data Capture and Transfer: Import, collect, and capture data from multiple sources - Data Import/Export: Import and export data to and from software applications - Data Visualization: Graphical representation of data - Digital Signature: Electronic signing method that validates the authenticity and integrity of a digital document - Document Management: Store, manage, and track all electronic documents in a centralized location - Document Storage: Store and organize documents in a centralized system - Electronic Data Capture: Import, collect, and capture data from multiple sources - Enrollments/Onboarding: Manage the enrollment and onboarding of all new members and accepted applications - HIPAA Compliant: Compliant with HIPAA, which sets standards for sensitive patient data protection - Medication History: Access to patient medication history data - Messaging: Communicate using messages within the system - Mobile Access: Access software remotely via mobile devices - Mobile Alerts: Notifications via mobile devices - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Multi-Location: Manage and support multiple locations - Patient Education: Educational and medical resources that are delivered to patients online - Patient Engagement: Allows medical providers to engage patients in a variety of ways to ensure their health. - Patient Management: Managing and tracking patient health, progress, communication, and treatment plans - Patient Monitoring: Observing and tracking a patient's health status, condition, and wellbeing - Patient Portal: Online portal where patients can access information such as health records, treatment plants, etc. - Patient Questionnaires: Allows medical providers to conduct surveys with their patients remotely to gauge a patient's health. - Patient Recruiting: Helps clinical trials/labs get patients for participation. - Progress Tracking: Reporting on how each user, task or process has advanced since its initiation - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Data: Receive data and information in real time - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Reporting: Active reporting of data and metrics - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals - Scheduling: Plan availability and assign specific time slots for tasks and resources - Secure Login: At least a username and password is required to access the system - Status Tracking: Track the status over time for a request, process, asset, or transaction - Surveys & Feedback: Gauge satisfaction and receive information for improvement and success - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks - Virtual Visits: Allows medical providers to monitor and visit their patients virtually. --- Get Advice We can help you find the software with the features you need. Features 5.0 (1) 5.0 Based on 1 reviews ## Pricing Value for money 5.0 (1) ### Starting price Free trial not available Value for money 5.0 (1) 5.0 Based on 1 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (1) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (1) 5.0 Based on 1 reviews ## User reviews Overall rating 5.0 Based on 1 reviews Filter by rating 5(1) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent BF Brett F. Clinical Associate Professor Hospital & Health Care ### "PANTHER Trial" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 29, 2024 Pros Ease of use. Great team supporting the design of the app. Responsive to all of our requests and were always willing to set up meetings to clarify any questions. Cons I have nothing to report. TrialX has made the app development process very smooth. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.