--- title: "Arbor Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Arbor Software - reviews, pricing plans, popular comparisons to other Org Chart products and more." source_url: "https://www.capterra.com/p/10016179/Arbor/" page_type: "product" language: "en" --- # Arbor Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 17, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Arbor ## What is Arbor? Arbor is the best software to create, simulate and compare organizational charts. It allows you to plan possible changes in the structure, such as restructuring an area or merging companies. The software enables you to work with org charts updated daily through integration with ERP without manual effort, in addition to being extremely friendly, intuitive and easy to use. Make decisions based on costs, headcount and span of control. Unlock your strategic potential and use Arbor! ## What is Arbor used for? [Org Chart](https://www.capterra.com/org-chart-software/) Top alternative Featured Overall rating Based on 1 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Contact vendor for pricing Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Arbor?[Manage this product listing](https://www.g2.com/products/arbor-arbor/claim_requests/new?auto=true) ## Arbor Overview Updated September 2026 AI summary Arbor provides businesses of all sizes with an org chart solution that enables easy creation, management, and sharing of organizational structures. With features such as drag-and-drop chart building, collaboration tools, version control, and employee photo integration, Arbor also offers interactive elements and a smart chart legend. The platform is accessible via cloud and supports multiple operating systems. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Arbor 5.0 (1) VS. [4.7 (63)](https://www.capterra.com/p/230178/Ninety/reviews/) Starting Price Contact vendor Starting Price $16 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (1) Ease Of Use 4.5 (3,263) Value For Money 5.0 (1) Value For Money 4.5 (2,359) Customer Service 5.0 (1) Customer Service 4.8 (2,134) ## Arbor alternatives Highest Rated [4.9 (4,312)](https://www.capterra.com/p/205015/Deel/reviews/) Starting price $5.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.6 (6,117)](https://www.capterra.com/p/147657/monday-com/reviews/) Starting price $9.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [Visio](https://www.capterra.com/p/201133/Visio/) [4.5 (3,284)](https://www.capterra.com/p/201133/Visio/reviews/) Starting price $5.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/201133/Visio/) [Canva](https://www.capterra.com/p/168956/Canva/) [4.7 (13,450)](https://www.capterra.com/p/168956/Canva/reviews/) Starting price $15.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/168956/Canva/) ## FAQs about Arbor Overview ### What company size and specific industries is Arbor built for? Arbor is designed for HR teams in organizations of any size, especially HR staff such as organizational design analysts, HR managers, and executives. The vendor description does not specify particular industries, so the product appears aimed at general HR and organizational planning use rather than a single sector. Features and Usability ### What are the key features of Arbor? Arbor offers organizational charting features like org chart creation, smart chart legends, and charting, along with HR management tools such as an employee database and employee photos. It also includes access controls/permissions, customizable fields and templates, collaboration tools with commenting/notes, version control, data import/export, reporting & statistics, and third-party integrations. Getting Started and Support ### What training and onboarding options does Arbor offer? Arbor provides in person training, live online sessions, webinars, documentation, and videos to help teams get started. In person and live online formats support guided setup, webinars cover scheduled instruction, and documentation and videos give teams self-paced reference materials for learning features and steps. Getting Started and Support ### What customer support options does Arbor offer? Arbor provides email/help desk support, a FAQ/forum, a knowledge base, phone support, and chat. These channels give users several ways to find answers or contact support, but no reviewer feedback about response times, helpfulness, or common support issues is available. ## Features AI summary Based on 839 Org Chart reviews Not all org chart software covers every must-have feature. Here is what Capterra reviewers flag as essential when choosing a solution: - **Employee Management** (**71%** of reviewers rated this feature as critical) - **Social Media Integration** (**71%**) - **HR Management** (**64%**) Arbor includes **HR Management**, which can help teams keep people data connected to broader HR processes. However, it does not offer **Employee Management** or **Social Media Integration**. Instead, it provides other features that reviewers also value, including **Employee Database** (**43%**), **Org Chart Creation** (**41%**), and **Access Controls/Permissions** (**40%**). These features help businesses organize workforce information, map reporting structures clearly, and control who can view or update sensitive data, allowing teams to manage visibility and maintain accurate organizational records. Employee Database 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Electronic storage of staff/employee contact information and job status in a centralized repository Org Chart Creation 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Create and design org charts that include an organization's structure information, contact information, illustrations, and more Collaboration Tools 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Provides a channel for team members to share AI models, media files, communicate, and work together Data Import/Export 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Import and export data to and from software applications Drag & Drop 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Assemble applications and processes by dragging over and arranging pre-built components Employee Photos 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Store photos of employees Arbor 27 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - API: Application programming interface that allows for integration with other systems/databases - Brainstorming: Group collaboration to solve ideas in a productive and concentrated manner. - Charting: Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Commenting/Notes: Leave comments and notes on documents for others to view - Contact Management: Manage, organize, and store contact information - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Data Import/Export: Import and export data to and from software applications - Data Visualization: Graphical representation of data - Design Management: Collaborate on creating a product by sharing and adjusting designs through a shared portal - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Employee Database: Electronic storage of staff/employee contact information and job status in a centralized repository - Employee Photos: Store photos of employees - HR Management: Automates core HR functions such as talent management, employee evaluation and learning management - Interactive Elements: Various components within a system including buttons, clickable icons, hover effects, and more - Org Chart Creation: Create and design org charts that include an organization's structure information, contact information, illustrations, and more - Organizational Charting: Diagram that shows the structure of an organization and the relationships between parts - Publishing/Sharing: Share pre-configured sets of data organized and presented in a specific manner with the organization - Real-Time Data: Receive data and information in real time - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Smart Chart Legend: Set rules to display fields in org chart to reduce clutter - SSL Security: Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Version Control: Track revisions and updates made to files and navigate between different versions --- Features 5.0 (1) 5.0 Based on 1 reviews ## Pricing Value for money 5.0 (1) Value for money 5.0 (1) 5.0 Based on 1 reviews ## Support, customer service and training options Customer Service 5.0 (1) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (1) 5.0 Based on 1 reviews ## User reviews Overall rating 5.0 Based on 1 reviews Filter by rating 5(1) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent BM Bibiana M. Managing Director Information Technology and Services ### "Ótimo software para acompanhar e simular estruturas" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 29, 2023 Ótima experiência, indicaria para conhecidos. Pros O que mais gosto no Arbor é a facilidade em manusear as caixinhas, clicando e arrastando as posições de forma fácil e dinâmica, e os KPIs de acompanhamento par análise. Antes ficava horas arrastando caixinhas no PowerPoint, então o Arbor mudou em 100% a nossa forma de trabalho. Ele possui integração com o sistema em que nossa folha de pagamento está, então o organograma está sempre atualizado sem esforço manual. Cons É um software bem completo para o que precisamos, quando temos algum feedback de melhoria, passamos para o nosso CS e eles desenvolvem a funcionalidade no sistema. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. 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