# Arbor Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Arbor Software - reviews, pricing plans, popular comparisons to other Org Chart products and more.

Source: https://www.capterra.com/p/10016179/Arbor

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# 

 Arbor Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on September 16, 2025

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Arbor

## What is Arbor?

Arbor is the best software to create, simulate and compare organizational charts. It allows you to plan possible changes in the structure, such as restructuring an area or merging companies. The software enables you to work with org charts updated daily through integration with ERP without manual effort, in addition to being extremely friendly, intuitive and easy to use. Make decisions based on costs, headcount and span of control. Unlock your strategic potential and use Arbor!

## What is Arbor used for?

[Org Chart](https://www.capterra.com/org-chart-software/)

Top alternative

Featured

Overall rating

Based on 1 user reviews

Reviews sentiment

Positive

\-

Neutral

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Negative

\-

Contact vendor  
for pricing

Free trial  
not available

Free version not included

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## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Arbor

5.0 (1)

VS.

[4.5 (2,258)](https://www.capterra.com/p/146136/Lucidchart/reviews/)

Starting Price

Contact vendor

Starting Price

$9

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

5.0 (1)

Ease Of Use

4.4 (3,261)

Value For Money

5.0 (1)

Value For Money

4.4 (2,358)

Customer Service

5.0 (1)

Customer Service

4.3 (2,133)

## Arbor alternatives

[4.7 (60)](https://www.capterra.com/p/230178/Ninety/reviews/)

Starting price

$16.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

[4.7 (65)](https://www.capterra.com/p/132343/Ingentis-org-manager/reviews/)

Starting price

$95.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[4.8 (64)](https://www.capterra.com/p/10005096/TalentHR/reviews/)

Starting price

$4.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

Highest Rated

[4.9 (4,292)](https://www.capterra.com/p/205015/Deel/reviews/)

Starting price

$5.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

## FAQs about Arbor

Overview

### What company size and specific industries is Arbor built for?

Arbor is designed for HR staff in organizations of any size, especially organizational design analysts, HR managers, and executives. The vendor description does not name specific industries, so it appears aimed at general HR and workforce planning teams across sectors rather than a single vertical.

Features and Usability

### What are the key features of Arbor?

Arbor offers organizational chart creation, org chart creation, and smart chart legend tools for building and labeling charts, plus charting and data visualization for presenting information. It also includes access controls/permissions, version control, customizable fields, customizable templates, data import/export, reporting & statistics, and third-party integrations.

Getting Started and Support

### What training and onboarding options does Arbor offer?

Arbor provides in person training, live online sessions, webinars, documentation, and videos. In person and live online formats support guided setup, webinars can cover product walkthroughs, documentation offers written reference material, and videos provide self-paced learning resources for teams getting started.

Getting Started and Support

### What customer support options does Arbor offer?

Arbor provides email/help desk, FAQ/forum, knowledge base, phone support, and chat. No reviewer feedback about support experience is available here, so the listed channels can be confirmed, but response times, helpfulness, and common frustrations cannot be assessed from the provided data.

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Collaboration Tools

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Provides a channel for team members to share AI models, media files, communicate, and work together

Data Import/Export

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Import and export data to and from software applications

Drag & Drop

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Assemble applications and processes by dragging over and arranging pre-built components

Employee Database

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Electronic storage of staff/employee contact information and job status in a centralized repository

Employee Photos

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Store photos of employees

Org Chart Creation

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Create and design org charts that include an organization's structure information, contact information, illustrations, and more

Arbor 27 features

Define levels of authorization for access to specific files or systems

Application programming interface that allows for integration with other systems/databases

Group collaboration to solve ideas in a productive and concentrated manner.

Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc.

Provides a channel for team members to share AI models, media files, communicate, and work together

Leave comments and notes on documents for others to view

Manage, organize, and store contact information

Customize data fields to support various needs and use cases

Pre-designed layouts that can be customized to match preferences and requirements

Import and export data to and from software applications

Graphical representation of data

Collaborate on creating a product by sharing and adjusting designs through a shared portal

Assemble applications and processes by dragging over and arranging pre-built components

Electronic storage of staff/employee contact information and job status in a centralized repository

Store photos of employees

Automates core HR functions such as talent management, employee evaluation and learning management

Various components within a system including buttons, clickable icons, hover effects, and more

Create and design org charts that include an organization's structure information, contact information, illustrations, and more

Diagram that shows the structure of an organization and the relationships between parts

Share pre-configured sets of data organized and presented in a specific manner with the organization

Receive data and information in real time

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Online portal through which end users can access the system, manage tasks, or obtain information

Set rules to display fields in org chart to reduce clutter

Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access

Set up connections to third-party platforms to improve business processes

Track revisions and updates made to files and navigate between different versions

Features

5.0 (1)

5.0

Based on 1 reviews

## Pricing

Value for money

5.0 (1)

Value for money

5.0 (1)

5.0

Based on 1 reviews

## Support, customer service and training options

Customer Service

5.0 (1)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

5.0 (1)

5.0

Based on 1 reviews

## User reviews

Overall rating

5.0

Based on 1 reviews

Filter by rating

5(1)

4(0)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

BM

Bibiana M.

Managing Director

Information Technology and Services

### "Ótimo software para acompanhar e simular estruturas"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 29, 2023

Ótima experiência, indicaria para conhecidos.

Pros

O que mais gosto no Arbor é a facilidade em manusear as caixinhas, clicando e arrastando as posições de forma fácil e dinâmica, e os KPIs de acompanhamento par análise. Antes ficava horas arrastando caixinhas no PowerPoint, então o Arbor mudou em 100% a nossa forma de trabalho. Ele possui integração com o sistema em que nossa folha de pagamento está, então o organograma está sempre atualizado sem esforço manual.

Cons

É um software bem completo para o que precisamos, quando temos algum feedback de melhoria, passamos para o nosso CS e eles desenvolvem a funcionalidade no sistema.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

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