---
title: "ReplixFax Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about ReplixFax Software - reviews, pricing plans, popular comparisons to other Fax Server products and more."
source_url: "https://www.capterra.com/p/10016200/ReplixFax/"
page_type: "product"
language: "en"
---

# 

 ReplixFax Software Review 2026: Features, Integrations, Pros & Cons

Last updated on August 20, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

ReplixFax

## What is ReplixFax?

Softlinx ReplixFax provides HIPAA compliant, secure cloud fax service via fax APIs and a full set of end user faxing methods. Focusing on healthcare, financial and enterprise business organizations for scalable, high-volume faxing and document workflow. Our secure, reliable and easy-to-use cloud fax service offers 100% security of client PHI data, disaster recovery and highest call completion rates. Integrated with many healthcare applications and comes with first-class customer support.

## What is ReplixFax used for?

[Fax Server](https://www.capterra.com/fax-server-software/)

Top alternative

Featured

Overall rating

Based on 7 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Contact vendor  
for pricing

Free trial  
available

Free version not included

Capterra Shortlist charts the highest-rated and most popular products...

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## ReplixFax Overview

Updated August 2026

AI summary

ReplixFax enables businesses of all sizes to manage fax communications electronically through cloud-based deployment. It covers core fax server functions such as archiving, retention, delivery tracking, and the ability to send or receive faxes via email or over IP networks. Notable options include automated routing, encryption, alerts, and sender controls for enhanced management and security.

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### ReplixFax

4.7 (7)

VS.

[4.8 (86)](https://www.capterra.com/p/197267/mFax/reviews/)

Starting Price

Contact vendor

Starting Price

$300

Flat Rate, Per Year

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

5.0 (7)

Ease Of Use

4.8 (363)

Value For Money

4.8 (6)

Value For Money

4.7 (273)

Customer Service

5.0 (7)

Customer Service

4.8 (233)

## ReplixFax alternatives

[5.0 (39)](https://www.capterra.com/p/205161/Goldfax/reviews/)

Starting price

$29.99

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

Highest Rated

[5.0 (51)](https://www.capterra.com/p/172834/FaxLogic/reviews/)

Starting price

$49.95

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[iFax](https://www.capterra.com/p/198884/iFax/)

[4.8 (363)](https://www.capterra.com/p/198884/iFax/reviews/)

Starting price

$9.99

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/198884/iFax/)

[Fax.Plus](https://www.capterra.com/p/173529/FAX-PLUS/)

[4.0 (32)](https://www.capterra.com/p/173529/FAX-PLUS/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

78%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/173529/FAX-PLUS/)

[View all alternatives](https://www.capterra.com/p/10016200/ReplixFax/alternatives/)

## FAQs about ReplixFax

Overview

### What company size and specific industries is ReplixFax built for?

ReplixFax is designed for healthcare application vendors and enterprise businesses that need high-volume faxing. It fits organizations in regulated healthcare environments, as well as larger companies that want fax API integration and multiple end-user faxing methods for business communication.

Features and Usability

### What are the key features of ReplixFax?

ReplixFax offers electronic faxes, fax management, email to fax, and fax to email for sending and receiving documents. Core controls include access controls/permissions, role-based permissions, encryption, SSL security, audit trail, and HIPAA compliant compliance management. It also includes delivery tracking, status tracking, archiving & retention, reporting & statistics, and third-party integrations.

Integrations

### Which third-party tools and platforms does ReplixFax integrate with?

ReplixFax integrates with Orchard Software and talkEHR. These native connections cover healthcare and EHR workflows, giving ReplixFax two catalog-listed integrations for linking fax processes with clinical systems.

Getting Started and Support

### What training and onboarding options does ReplixFax offer?

ReplixFax provides live online training and documentation for teams getting started. Live online sessions support guided instruction and direct Q&A, while documentation offers written reference material for self-paced review and feature lookup.

Getting Started and Support

### What customer support options does ReplixFax offer?

ReplixFax offers Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, and 24/7 Live Rep support. No reviewer feedback is available to describe response times, helpfulness, or common support frustrations, so the support experience cannot be characterized beyond the listed channels.

## Features

AI summary

Based on 358 Fax Server reviews

Capterra data shows that buyers of fax server software rank the following features as their top priorities:

-   **Electronic Faxes** (**56%** of reviewers rated this feature as critical)
-   **Delivery Tracking** (**46%**)
-   **Encryption** (**57%**)

ReplixFax supports all three of the features reviewers consider most important: **Electronic Faxes**, **Delivery Tracking**, and **Encryption**. Together, these capabilities help businesses send and receive faxes digitally, confirm document delivery, and protect sensitive information in transit, allowing teams to manage fax communications more efficiently and securely.

Electronic Faxes

5.0 (6)

100.00% of 6 reviewers that rated this feature as important or highly important

Create, edit, preview, and send faxes electronically

Email to Fax

4.8 (4)

0.00% of 4 reviewers that rated this feature as important or highly important

Send and receive emails by electronic fax

Fax to Email

4.7 (3)

100.00% of 3 reviewers that rated this feature as important or highly important

Receive faxes directly in the email account

Archiving & Retention

4.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes

Alerts/Notifications

4.3 (3)

66.67% of 3 reviewers that rated this feature as important or highly important

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Encryption

5.0 (3)

100.00% of 3 reviewers that rated this feature as important or highly important

Convert data into a code for security

ReplixFax 27 features

### All Features
- Access Controls/Permissions: Define levels of authorization for access to specific files or systems
- Activity Tracking: Track and document all activities across devices, networks, and other systems
- Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
- API: Application programming interface that allows for integration with other systems/databases
- Archiving & Retention: Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes
- Audit Trail: A record of all activities within the system, including user access, changes made, etc.
- Automated Routing: Tickets are automatically assigned to specific agents based on predefined rules
- Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier
- Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc.
- Contact Management: Manage, organize, and store contact information
- Delivery Tracking: Track item deliveries through dispatch notifications, status and location tracking, and ETA updates
- Electronic Faxes: Create, edit, preview, and send faxes electronically
- Email to Fax: Send and receive emails by electronic fax
- Encryption: Convert data into a code for security
- Fax to Email: Receive faxes directly in the email account
- FoIP: Send/receive faxes through fax over IP connection
- HIPAA Compliant: Compliant with HIPAA, which sets standards for sensitive patient data protection
- Multiple Format Support: Includes a variety of messaging formats including industry-specific (EDIFACT, HL7, X12)
- Multiple User Accounts: Allow multiple users with individual logins and varying permissions to use the same account, software, portal, or service
- Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
- Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals
- Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information
- SSL Security: Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access
- Status Tracking: Track the status over time for a request, process, asset, or transaction
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes
- User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks
- Whitelisting/Blacklisting: Control system access and/or deliverability for applications and email addresses

---

Features

4.7 (7)

4.7

Based on 7 reviews

## Pricing

Value for money

4.8 (6)

Value for money

4.8 (6)

4.8

Based on 6 reviews

## Integrations

[

Orchard Software](https://www.capterra.com/p/2638/Laboratory-Information-Systems/)[

talkEHR](https://www.capterra.com/p/140795/MTBC-Practice-Management/)

## Support, customer service and training options

Customer Service

5.0 (7)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

5.0 (7)

5.0

Based on 7 reviews

## User reviews

Overall rating

4.7

Based on 7 reviews

Filter by rating

5(5)

4(2)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

CB

Christina B.

Deputy CIO

Higher Education

### "Great product"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

March 11, 2024

The faxing has been easy for our end users to utilize.

Pros

The software is easy to use and customize.

Cons

I have no complaints about the software, it works as intended.

Switched from

[XM Connect](https://www.capterra.com/p/197041/XM-Connect/)

We migrated the phone system to the cloud and needed to move faxing to the cloud as well.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

WD

William D.

CHRO

Non-Profit Organization Management

### "NW3C - Human Resources"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

February 15, 2024

I use Replifax on a monthly basis and it has proved to be reliable

Pros

The product is easy to use and has proved to be reliable.

Cons

The verification emails of faxes sent could contain a little more information regarding the transmission details.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

GD

Ginn D.

System Specialist

Government Administration

### "ReplixFax for Government"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

February 15, 2024

Easy, no hassle, good product as a service.

Pros

Customer support \[sensitive content hidden\] is my go to guy. Always able to find answers and the product as a service just works. Ordering new numbers is easy and setting users and having the ability to integrate with SSO and control department access is a huge plus.

Cons

Having to create a workaround for email notifications to a group since numbers can only be assigned to one user for cost reasons.

Switched from

[XM Fax](https://www.capterra.com/p/147524/XMedius/)

Migrated to O365 and did not want to have an on-prem SMTP relay to continue to make existing solution work so went to cloud FOIP.

Alternatives considered

[WestFax](https://www.capterra.com/p/176040/WestFax/)

[OpenText Core Fax](https://www.capterra.com/p/10005563/OpenText-XM-Fax/)

[eFax](https://www.capterra.com/p/174254/eFax/)

Reasons for choosing ReplixFax

Engaging and willing to work with us on BAA for HIPA compliance and with our Legal team to expedite the process and make a partnership. Customer service and presentation of all the features that Replixfax offere just weren't available in other demo products for the price point.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

BD

Bob D.

CIO

Pharmaceuticals

### "Fax integration"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 1, 2024

Amazing product and as a reliable, fast, fax server. It would be hard to find one that fits a small company budget but requires a reliable uptime for the fax services. We had tried 2 other services and had to remove both because of uptime.

Pros

Easy to install Easy to create an API interface Excellent up time

Cons

RepliFax did not decode our barcode like a couple of other services. It had a module that we could call.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

KK

Kaci K.

IT Manager

Financial Services

### "ReplixFax Works"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 26, 2024

ReplixFax has been a reliable and secure method to reliably send and receive faxes.

Pros

The ease of use, reliability, and customer support. Reports help with understanding volume.

Cons

We have not had a significant con in using this product.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AD

Al D.

Director of Information Systems-Security Officer

Hospital & Health Care

### "Wonderful Fax Solution"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 25, 2024

Very happy, wish we made the switch earlier.

Pros

Easy to use, Manageable and Scalable, Reliable.

Cons

We have not see anything that we don't like.

Switched from

[eGoldFax](https://www.capterra.com/p/205161/Goldfax/)

We did not have ability to manage incoming faxes or alerts, with ReplixFax we have total control and can re-send faxes in case they are deleted from incoming department folders.

Alternatives considered

[Concord](https://www.capterra.com/p/144154/Concord/)

[eFax](https://www.capterra.com/p/174254/eFax/)

Reasons for choosing ReplixFax

Ability to manage our faxes and price were the two main reasons.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SR

Sean R.

Systems Engineer

Legal Services

### "ReplixFax - Low cost Fax Server replacement"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 23, 2024

Since going live with ReplixFax we have had a positive experience. Not having to manage a fax server any longer is a big win.

Pros

Cost and flexibility in pricing for our small scale was key in our decision to implement ReplixFax. Security related features was also a requirement for us, and ReplixFax included these in the price and not as add-ons .

Cons

We had an issue with email notifications during our deployment due to security requirements on our end. However, ReplixFax support was quick to resolve this.

Switched from

[OpenText Fax](https://www.capterra.com/p/210392/OpenText-RightFax-Fax-Server/)

Our fax volume was low enough to not warrant an on premise fax server.

Alternatives considered

[Concord](https://www.capterra.com/p/144154/Concord/)

[FaxCore](https://www.capterra.com/p/171100/FaxCore/)

[SRFAX](https://www.capterra.com/p/186308/SRFAX/)

[OpenText Fax](https://www.capterra.com/p/210392/OpenText-RightFax-Fax-Server/)

[XM Fax](https://www.capterra.com/p/147524/XMedius/)

Reasons for choosing ReplixFax

Security features included in a low cost solution.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/10016200/ReplixFax/reviews/)

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