# ReplixFax Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is ReplixFax the right Fax Server solution for you? Explore 7 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/10016200/ReplixFax/reviews

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ReplixFax

4.7 (7)

[View alternatives](https://www.capterra.com/p/10016200/ReplixFax/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of ReplixFax

Ease of use

5.0

Customer Service

5.0

## Showing most helpful reviews

Showing 1-7 of 7 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

GD

Ginn D.  
System Specialist  
Government Administration  
Used the software for: 6-12 months

### "ReplixFax for Government"

February 15, 2024

4.0

Easy, no hassle, good product as a service.

Pros

Customer support \[sensitive content hidden\] is my go to guy. Always able to find answers and the product as a service just works. Ordering new numbers is easy and setting users and having the ability to integrate with SSO and control department access is a huge plus.

Cons

Having to create a workaround for email notifications to a group since numbers can only be assigned to one user for cost reasons.

Alternatives considered

[WestFax](https://www.capterra.com/p/176040/WestFax/)[OpenText Core Fax](https://www.capterra.com/p/10005563/OpenText-XM-Fax/)[eFax](https://www.capterra.com/p/174254/eFax/)

Reason for choosing ReplixFax

Engaging and willing to work with us on BAA for HIPA compliance and with our Legal team to expedite the process and make a partnership. Customer service and presentation of all the features that Replixfax offere just weren't available in other demo products for the price point.

Switched from

[XM Fax](https://www.capterra.com/p/147524/XMedius/)

Migrated to O365 and did not want to have an on-prem SMTP relay to continue to make existing solution work so went to cloud FOIP.

Review Source

AD

Al D.  
Director of Information Systems-Security Officer  
Hospital & Health Care  
Used the software for: 1-2 years

### "Wonderful Fax Solution"

January 25, 2024

5.0

Very happy, wish we made the switch earlier.

Pros

Easy to use, Manageable and Scalable, Reliable.

Cons

We have not see anything that we don't like.

Alternatives considered

[Concord](https://www.capterra.com/p/144154/Concord/)[eFax](https://www.capterra.com/p/174254/eFax/)

Reason for choosing ReplixFax

Ability to manage our faxes and price were the two main reasons.

Switched from

[eGoldFax](https://www.capterra.com/p/205161/Goldfax/)

We did not have ability to manage incoming faxes or alerts, with ReplixFax we have total control and can re-send faxes in case they are deleted from incoming department folders.

Review Source

BD

Bob D.  
CIO  
Pharmaceuticals  
Used the software for: 1-2 years

### "Fax integration"

February 1, 2024

5.0

Amazing product and as a reliable, fast, fax server. It would be hard to find one that fits a small company budget but requires a reliable uptime for the fax services. We had tried 2 other services and had to remove both because of uptime.

Pros

Easy to install Easy to create an API interface Excellent up time

Cons

RepliFax did not decode our barcode like a couple of other services. It had a module that we could call.

Switched from

[Sfax](https://www.capterra.com/p/110372/FaxAgent/)

We need our fax server to be up 12 hours during the day as our software it tightly coupled and both need to be up all day during office hours.

Review Source

SR

Sean R.  
Systems Engineer  
Legal Services  
Used the software for: 1-2 years

### "ReplixFax - Low cost Fax Server replacement"

January 23, 2024

4.0

Since going live with ReplixFax we have had a positive experience. Not having to manage a fax server any longer is a big win.

Pros

Cost and flexibility in pricing for our small scale was key in our decision to implement ReplixFax. Security related features was also a requirement for us, and ReplixFax included these in the price and not as add-ons .

Cons

We had an issue with email notifications during our deployment due to security requirements on our end. However, ReplixFax support was quick to resolve this.

Alternatives considered

[Concord](https://www.capterra.com/p/144154/Concord/)[FaxCore](https://www.capterra.com/p/171100/FaxCore/)[SRFAX](https://www.capterra.com/p/186308/SRFAX/)[OpenText Fax](https://www.capterra.com/p/210392/OpenText-RightFax-Fax-Server/)[XM Fax](https://www.capterra.com/p/147524/XMedius/)

Reason for choosing ReplixFax

Security features included in a low cost solution.

Switched from

[OpenText Fax](https://www.capterra.com/p/210392/OpenText-RightFax-Fax-Server/)

Our fax volume was low enough to not warrant an on premise fax server.

Review Source

CB

Christina B.  
Deputy CIO  
Higher Education  
Used the software for: 2+ years

### "Great product"

March 11, 2024

5.0

The faxing has been easy for our end users to utilize.

Pros

The software is easy to use and customize.

Cons

I have no complaints about the software, it works as intended.

Switched from

[XM Connect](https://www.capterra.com/p/197041/XM-Connect/)

We migrated the phone system to the cloud and needed to move faxing to the cloud as well.

Review Source

KK

Kaci K.  
IT Manager  
Financial Services  
Used the software for: 2+ years

### "ReplixFax Works"

January 26, 2024

5.0

ReplixFax has been a reliable and secure method to reliably send and receive faxes.

Pros

The ease of use, reliability, and customer support. Reports help with understanding volume.

Cons

We have not had a significant con in using this product.

Review Source

WD

William D.  
CHRO  
Non-Profit Organization Management  
Used the software for: 2+ years

### "NW3C - Human Resources"

February 15, 2024

5.0

I use Replifax on a monthly basis and it has proved to be reliable

Pros

The product is easy to use and has proved to be reliable.

Cons

The verification emails of faxes sent could contain a little more information regarding the transmission details.

Review Source

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