--- title: "Gorelo Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Gorelo Software - reviews, pricing plans, popular comparisons to other Remote Monitoring and Management products and more." source_url: "https://www.capterra.com/p/10016333/Gorelo/" page_type: "product" language: "en" --- # Gorelo Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on August 20, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Gorelo ## What is Gorelo? Gorelo is an all-in-one PSA, RMM, documentation, and AI-powered automation platform for MSPs. Built by MSPs frustrated with legacy tools, it streamlines service delivery with ticketing, client portal, and forms. It also offers RMM for device monitoring & management. A searchable knowledge base centralizes documentation. Automated billing and workflow automation eliminate repetitive tasks. AI features like sentiment analysis, suggested replies, and ticket summarization help technicians work smarter. Integrations with popular tools reduce complexity so teams focus on clients, not software. ## What is Gorelo used for? [Remote Monitoring and Management](https://www.capterra.com/remote-monitoring-and-management-software/) Top alternative Featured Overall rating Based on 2 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $99 Per User, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Gorelo?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.gorelo.io&name=Gorelo) ## Gorelo Overview Updated August 2026 AI summary Gorelo offers remote monitoring and management capabilities for businesses of all sizes, supporting IT teams and managed service providers with server monitoring, real-time alerts, patch management, and IT asset tracking. Key features include remote access, support ticket management, deployment and device management, and integrations with security and accounting platforms. Gorelo is available via cloud, web, desktop, and mobile deployment. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Gorelo 5.0 (2) VS. [4.2 (253)](https://www.capterra.com/p/13803/N-central/reviews/) Starting Price $99 Per User, Per Month Starting Price $1.75 Other Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (2) Ease Of Use 4.0 (253) Value For Money 5.0 (2) Value For Money 3.9 (239) Customer Service 5.0 (2) Customer Service 3.9 (242) ## Gorelo alternatives Highest Rated [4.9 (490)](https://www.capterra.com/p/181954/Iru/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.6 (268)](https://www.capterra.com/p/172323/ManageEngine-Applications-Manager/reviews/) Starting price $395.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.5 (454)](https://www.capterra.com/p/144309/Atera/reviews/) Starting price $129.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [4.9 (238)](https://www.capterra.com/p/180609/Action1-RMM/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars ## FAQs about Gorelo Features and Usability ### What are the key features of Gorelo? Gorelo offers IT asset management and IT asset tracking, along with device management, deployment management, and patch management. It also includes remote access/control, support ticket management, task management, maintenance scheduling, audit trail, access controls/permissions, real-time monitoring, and reporting/analytics for MSP and server oversight. Integrations ### Which third-party tools and platforms does Gorelo integrate with? Gorelo integrates with Huntress, QuickBooks, QuickBooks Online, ScreenConnect, and Xero. These integrations cover security, accounting, and remote support tools, giving Gorelo connections to core platforms used for managed services and financial workflows. Getting Started and Support ### What training and onboarding options does Gorelo offer? Gorelo provides live online sessions, webinars, documentation, and videos to help teams get started. Live online sessions and webinars support guided instruction, while documentation offers written reference material and videos provide visual walkthroughs for learning features and checking setup steps. Getting Started and Support ### What customer support options does Gorelo offer? Gorelo provides email/help desk, FAQ/forum, knowledge base, and chat support. These channels give users several ways to find answers or reach support, though no reviewer feedback is available to describe response times, helpfulness, or recurring frustrations with the support experience. ## Features AI summary Based on 1,517 Remote Monitoring and Management reviews Capterra data shows that buyers of Remote Monitoring and Management rank the following features as their top priorities: - **Server Monitoring** (**60%** of reviewers rated this feature as critical) - **Real-Time Monitoring** (**59%**) - **Patch Management** (**56%**) Gorelo supports all three features that reviewers rate most important: **Server Monitoring**, **Real-Time Monitoring**, and **Patch Management**. Together, these capabilities help businesses keep track of server health, respond to issues as they happen, and maintain system security with timely updates, allowing teams to reduce downtime and manage IT environments more efficiently. Real-Time Monitoring 5.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Active monitoring of systems, applications, or networks Device Management 5.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Maintenance and upkeep of physical and/or virtual devices IT Asset Management 5.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Managing inventories and tracking changes to hardware and software configurations Maintenance Scheduling 4.5 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Schedule predetermined or ad hoc maintenance services and labor requests For MSPs 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Intended to be used by managed service providers Uptime Reporting 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Track the availability time for a designated network or website over a given period of time Gorelo 26 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Anti Virus: Prevents, detects and removes malware - Audit Trail: A record of all activities within the system, including user access, changes made, etc. - Deployment Management: Manage the processes involved when making the application ready for use - Device Management: Maintenance and upkeep of physical and/or virtual devices - Event Logs: A chronological record of actions or occurrences within a network, software, or process - For MSPs: Intended to be used by managed service providers - IT Asset Management: Managing inventories and tracking changes to hardware and software configurations - IT Asset Tracking: Monitor the movement of one or more IT assets throughout the organization - Maintenance Scheduling: Schedule predetermined or ad hoc maintenance services and labor requests - Mobile Access: Access software remotely via mobile devices - Patch Management: Install software updates and bug fixes remotely - Policy Management: Create, manage, and track policies and procedures within an organization - Real-time Alerts: Receive notification of issues as soon as they occur - Real-Time Data: Receive data and information in real time - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Real-Time Reporting: Active reporting of data and metrics - Real-Time Updates: Receive system updates as soon as any changes are made - Remote Access/Control: Access work applications remotely, for when working away from the office and/or traveling - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Server Monitoring: Continuously scan servers on a designated network to monitor health and search for any irregularities or failures - Support Ticket Management: Allow customers/users to submit support queries and service requests - Task Management: Create, manage and track all task activities and progression - Task Scheduling: Track and manage the scheduling of tasks - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Uptime Reporting: Track the availability time for a designated network or website over a given period of time --- Features 4.5 (2) 4.5 Based on 2 reviews ## Pricing Value for money 5.0 (2) Free Trial All-in $99.00 Per User,Per Month Value for money 5.0 (2) 5.0 Based on 2 reviews ## Integrations [ QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[ Xero](https://www.capterra.com/p/120109/Xero/)[ ScreenConnect](https://www.capterra.com/p/147830/ScreenConnect/)[ Huntress](https://www.capterra.com/p/229839/Huntress/) ## Support, customer service and training options Customer Service 5.0 (2) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (2) 5.0 Based on 2 reviews ## User reviews Overall rating 5.0 Based on 2 reviews Filter by rating 5(2) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent Dylan P. Chief Happiness Officer Information Technology and Services ### "Gorelo for the FTW, Refreshing change to the PSA and RMM landscape " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 11, 2025 Really really great team to work with, they are working getting new features added in and making it easier and more useful Pros Billing per tech, saving heaps of money for our customers and us Most other RMMs bill per agent Integration with PAX8, Huntress, CIPP, Screen Connect, Features being added weekly Cons Some things are still in beta and still be worked on timeframes unclear Reporting kinda sucks currently, this will be fixed with opening up API and new reporting. Switched from [N-central](https://www.capterra.com/p/13803/N-central/) [ConnectWise PSA](https://www.capterra.com/p/107931/ConnectWise-Manage/) Cost and features. Paying heaps for N-Central and not getting any love Alternatives considered [NinjaOne](https://www.capterra.com/p/184229/NinjaOne/) Reasons for choosing Gorelo Cost - Ninja bills per agent like N-Able and other products Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. AN Anonymous User Solutions architect Information Technology and Services ### "Using Gorelo as our PSA/RMM" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 11, 2025 A solid 5/5 which I can only say for 1-2 other products I use. I've used a lot of PSA/RMM's over the time and even though it's still not mature the features it does have certainly cover all the important bases for us. Pros The number of features and functionality without feeling like it's bloated is the number one thing about Gorelo. Gorelo is also the most responsive PSA/RMM I've delt with so far. The Team and support are also some of the best I've delt with so far being responsive and nearly always resolving my issues within 1-2 replies. I like that we've also been able to consolidate 3-4 other products by using Gorelo. This easily makes it the best value for money product that we are currently using without a doubt. Cons It's still a very young product making lots of changes and adding features. A downside to this is there are slightly more bugs than normal. That being said I am always signing up for Alpha and Beta testing so that may skew it. Being so young it may be missing features some large companies need. It was missing several things initially when we started but has filled everything since. Switched from [ConnectWise RMM](https://www.capterra.com/p/239557/ConnectWise-RMM/) [ConnectWise PSA](https://www.capterra.com/p/107931/ConnectWise-Manage/) ConnectWise was just way to bloated and unintuitive to use. Needing to pay someone to just get it functional or put in long hours to get it working properly just wasn't good. Not to mention all the other issues everyone in the industry is aware of. Alternatives considered [HaloPSA](https://www.capterra.com/p/20971/HaloPSA/) [NinjaOne](https://www.capterra.com/p/184229/NinjaOne/) [SuperOps](https://www.capterra.com/p/235300/SuperOpsai/) Reasons for choosing Gorelo They were either to unintuitive, missing key features without a plan to implement them. Some were very clunky to use and slow. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.