--- title: "Sunoh Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Sunoh Software - reviews, pricing plans, popular comparisons to other Medical Transcription products and more." source_url: "https://www.capterra.com/p/10016372/Sunoh/" page_type: "product" language: "en" --- # Sunoh Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 20, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Sunoh ## What is Sunoh? Sunoh.ai is an EHR-agnostic ambient listening technology that uses AI and voice recognition to turn patient-provider conversations into clinical documentation. Providers get more time with patients as Sunoh.ai documents the visit. It listens to a conversation, generates a SOAP note using AI and voice recognition, and categorizes the summarized content into Progress Note sections for review. It’s also cost-effective, offering significant savings over traditional scribes or online scribe services. With Sunoh, practices are saving up to two hours of documentation time per provider per day and allowing physicians and staff to better focus on their patients. ## What is Sunoh used for? [Medical Transcription](https://www.capterra.com/medical-transcription-software/)[Generative AI](https://www.capterra.com/generative-ai-software/)[Transcription](https://www.capterra.com/transcription-software/) Top alternative Featured Overall rating Based on 37 user reviews Reviews sentiment Positive 81% Neutral 14% Negative 5% Starting price $149 Usage Based, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Sunoh?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.eclinicalworks.com&name=Sunoh) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Sunoh 4.1 (37) VS. [3.0 (3)](https://www.capterra.com/p/10030040/Skriber/#reviews) Starting Price $149 Usage Based, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.2 (37) Ease Of Use 5.0 (8) Value For Money 3.9 (36) Value For Money 3.7 (8) Customer Service 4.2 (36) Customer Service 3.3 (8) ## Sunoh alternatives [4.8 (15)](https://www.capterra.com/p/68235/ZyDoc-Transcription/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars Highest Rated [5.0 (3)](https://www.capterra.com/p/254094/Google-Cloud-Speech-to-Text/#reviews) Starting price $0.02 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [DeepScribe](https://www.capterra.com/p/232206/DeepScribe/) [4.3 (8)](https://www.capterra.com/p/232206/DeepScribe/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/232206/DeepScribe/) [QuickIntell](https://www.capterra.com/p/10031794/QuickIntell/) [4.0 (2)](https://www.capterra.com/p/10031794/QuickIntell/#reviews) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10031794/QuickIntell/) [View all alternatives](https://www.capterra.com/p/10016372/Sunoh/alternatives/) ## FAQs about Sunoh Overview ### Which roles and teams benefit most from Sunoh? Sunoh is most used by physicians, medical directors, and advanced practice clinicians who need faster clinical documentation during patient visits. Practice administrators, office managers, and clinic operations teams benefit from smoother workflow coordination, while IT, clinical systems, and executive leaders use it to support implementation, efficiency, and documentation oversight. Answer based on 37 reviews Overview ### What company size and industries is Sunoh built for? Sunoh is built for small healthcare practices, with 84% of reviewers from small businesses and Medical Practice leading at 46%. It also serves midsize organizations at 16%, with strong use across Hospital & Health Care at 38% and Health, Wellness and Fitness at 16%, including family medicine, orthopedics, and similar specialties. Answer based on 37 reviews Features and Usability ### What are the key features of Sunoh? Sunoh offers AI and machine learning for audio capture, voice recognition, automatic transcription, and text summarization. It includes a medical terminology database, abbreviation detection, charting, and call recording. Additional features cover workflow automation, third-party integrations, API access, mobile app support, multi-language processing, and HIPAA compliance. Pricing ### How much does it cost and what fees or limitations are included? Sunoh starts at $149 per user per month for Sunoh.ai - Your AI Medical Scribe, with usage-based pricing. The plan includes 24/7 support, implementation services, PDF export, transcript saving, EHR-agnostic use, and note and clinical summary drafting. Some reviewers say the pay-per-use model is attractive. Answer based on 2 reviews Integrations ### Which third-party tools and platforms does Sunoh integrate with? Sunoh connects natively to Epic, athenaOne, and eClinicalWorks. These healthcare platforms cover electronic health record workflows and clinical documentation needs, giving Sunoh direct integration with three widely used systems in medical practices and care settings. Answer based on 3 reviews Getting Started and Support ### What training and onboarding options does Sunoh offer? Sunoh provides live online sessions and documentation to help teams get started. Live online sessions support guided setup and direct instruction, while documentation offers written reference material for self-paced review of features, steps, and configuration details. Answer based on 3 reviews Getting Started and Support ### What customer support options does Sunoh offer? Sunoh provides email/help desk support and FAQ/forum resources for users who need help. These channels give customers a written way to ask questions and find answers on their own. No reviewer feedback about support quality is available, so response times and helpfulness cannot be assessed. ## Features AI summary Based on 100 Medical Transcription reviews Capterra reviewers point to these as the top priorities when choosing medical transcription software: - **Charting** (**65%** of reviewers rated this feature as critical) - **HIPAA Compliant** (**85%**) - **Automatic Transcription** (**54%**) Sunoh supports all three of the features reviewers rate most important: **Charting**, **HIPAA Compliant**, and **Automatic Transcription**. Together, these capabilities help businesses document patient information accurately, protect sensitive health data, and reduce manual transcription work, allowing teams to maintain compliant records and move through clinical documentation more efficiently. Charting 4.4 (16) 100.00% of 16 reviewers that rated this feature as important or highly important Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. HIPAA Compliant 4.9 (12) 91.67% of 12 reviewers that rated this feature as important or highly important Compliant with HIPAA, which sets standards for sensitive patient data protection AI/Machine Learning 2.3 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Software program that continuously adjusts its behavior based on observed data Speech Recognition 4.3 (16) 93.75% of 16 reviewers that rated this feature as important or highly important Train your system to interpret and transcribe voice messages Natural Language Processing 4.2 (23) 91.30% of 23 reviewers that rated this feature as important or highly important Process and analyze human language in text or audio form Text Editing 4.1 (15) 93.33% of 15 reviewers that rated this feature as important or highly important Edit text as needed Sunoh 28 features ### All Features - Abbreviation Detection: Automatically comprehend data abbreviation terms - AI/Machine Learning: Software program that continuously adjusts its behavior based on observed data - API: Application programming interface that allows for integration with other systems/databases - Audio Capture: Record audio or import/upload audio files - Automatic Transcription: Use AI to convert voice into text automatically - Call Recording: Record the audio of phone conversations for quality assurance purposes - Call Scripting: Provide agents with a typical response for common call subject matter - Charting: Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Content Generation: Generative AI can be employed to generate content in different forms, such as text, images, music, and videos - Content Management: Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving - Data Import/Export: Import and export data to and from software applications - For Healthcare: Software designed for the healthcare industry - HIPAA Compliant: Compliant with HIPAA, which sets standards for sensitive patient data protection - Machine Learning: Enable businesses to implement machine learning algorithms on business data such as sales and revenue - Medical Terminology Database: A library of medical terms, abbreviations, definitions, and meanings - Mobile Access: Access software remotely via mobile devices - Mobile App: Access the system via a mobile application - Multi-Language: Manage and support multiple languages - Natural Language Processing: Process and analyze human language in text or audio form - Real-Time Data: Receive data and information in real time - Speech Recognition: Train your system to interpret and transcribe voice messages - Text Editing: Edit text as needed - Text Summarization: Generate a summary of short or long form text - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Voice Capture: Voice recording and storing - Voice Recognition: Recognize/detect varying frequencies in a person's voice to identify/verify "who" is speaking - Workflow Automation: Streamlining repetitive tasks and activities through automated and predefined workflows --- Get Advice We can help you find the software with the features you need. Features 3.9 (37) 3.9 Based on 37 reviews ## Pricing Value for money 3.9 (36) [View pricing plan details](https://www.capterra.com/p/10016372/Sunoh/pricing/) Sunoh.ai - Your AI Medical Scribe $149.00 Usage Based,Per Month It includes: - EHR agnostic - Available on Android phones, iPhone, and iPad - ambient voice capture - voice recognition system included - Generates draft clinical summary - Generates draft SOAP note - Ability to modify text before importing to EHR - Ability to export completed note as PDF - 24/7 support - Implementation Services included - Runs on Microsoft Azure Cloud - Ability to save transcript of visit Value for money 3.9 (36) 3.9 Based on 36 reviews ## Integrations [ athenaOne](https://www.capterra.com/p/98735/athenaOne/)[ Epic](https://www.capterra.com/p/122278/EpicCare-EMR/)[ eClinicalWorks](https://www.capterra.com/p/120360/eClinicalWorks/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.2 (36) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.2 (36) 4.2 Based on 36 reviews ## User reviews Overall rating 4.1 Based on 37 reviews Filter by rating 5(14) 4(16) 3(5) 2(1) 1(1) Mentioned topic Sorted by most recent Rhonda B. ADMINISTRATOR Medical Practice ### "Sunoh Postive Endorsement and Highly Recommended" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 July 15, 2026 We love Sunoh! Our documentation has improved and quality scores are better overall. It captures things we may not have documented in the progress note previously. Everyone benefits from having it available. Pros It records the whole encounter between Provider and Patient. It helps the provider document more information. Because of this feature, it helps staff when they referrals to follow-up with or when trying to obtain a prior authorization. Cons Staff can not use it for the first part of patient intake. Such as recording the medication list, family history, social history, hospitalizations and past surgeries. It would save more time and a better focused visit and make additional updates per visit. Switched from [Dragon Professional Individual](https://www.capterra.com/p/251641/Dragon-Professional-Individual/) Sunoh is integrated in eCW and requires less time and effort to use and get the information in the progress note. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. Response from Vendor July 20, 2026 Thank you for sharing your feedback. We value your input and are pleased to hear that your experience with Sunoh.ai has met your expectations. Reneisha H. Clinical Programs Manager Hospital & Health Care ### " Useful AI Documentation Support for Healthcare Teams" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 May 8, 2026 Overall, my experience with Sunoh has been positive from a healthcare operations perspective. It offers helpful tools for improving documentation efficiency and supporting providers in busy clinical environments. While no platform is perfect, it has the potential to save time and support better workflow organization when used consistently. Pros I liked that the platform helps streamline documentation and makes it easier for providers to capture important details during patient encounters. It can help reduce some of the administrative burden and improve workflow efficiency in a busy healthcare setting. Cons Like many AI-assisted documentation tools, there can still be a learning curve and occasional inaccuracies that require review and editing. Integration and workflow adoption may also vary depending on the provider and practice setup. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor May 14, 2026 Thank you for your feedback. We appreciate you taking the time to share your experience and are pleased to know that you had a satisfactory experience with Sunoh.ai. AN Anonymous User admin Hospital & Health Care ### "Good pricing relative to other AI scribes." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 January 22, 2026 Overall this has been a solid investment. It makes documentation smoother, keeps my notes more consistent, and frees up time I can spend on patient care or finishing the day earlier. If you are looking for a reliable AI scribe that meaningfully reduces typing without adding too many headaches, Sunoh is worth a look. Pros Best Value per dollar for AI scribes I've seen. Sunoh AI Scribe has become a valuable part of how we document visits. It takes a lot of the routine typing off plates and leaves us more present with patients. It catches most of what is said and turns it into usable notes. That alone has saved time each week. Cons It is not perfect. It still needs occasional cleanup, especially with complex conversations or overlapping speakers. There are times when I have to go back and adjust phrasing or correct a few details. That extra step still takes less time than doing notes from scratch, but it is worth mentioning. Switched from [Suki](https://www.capterra.com/p/201859/Suki/) Price, it was cheaper for similar features Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor May 14, 2026 Thank you for your feedback. We appreciate you taking the time to share your experience and are pleased to know that you had a satisfactory experience with Sunoh.ai. EM Eric M. Physician Hospital & Health Care ### "Sunoh over-promises, under-delivers" 2.0 Overall Rating 2.0 2.0 Ease of Use 3.0 3.0 Features 2.0 2.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 December 5, 2025 I tried Sunoh because it was recommended for use with eClinical Works. I ended up switching back to the previous AI scribe I'd used (Freed) because it was better for half the cost. Other physicians in our medical group have also become frustrated and stopped their subscriptions to Sunoh. Pros Not much. It does a reasonable job of summarizing the H&P (although it still needs to be heavily edited, see below). Cons Sunoh makes a lot of errors. I spend as much time cleaning up mistakes as I used to spend just dictating notes myself. Sometimes Sunoh changes things that shouldn't be changed. Just one Example, I told a patient I was going to prescribe a steroid ointment, Sunoh said I was prescribing a cream (ointments & creams are very different things, as any dermatologist will tell you). Why would it do that? In the assessment and plan, Sunoh often changes the diagnosis. Example: even though I've entered a diagnosis of uncontrolled diabetes (E11.65), Sunoh hears me talking about diabetes and assigns a new diagnosis of diabetes without complications (E11.9). It's like the system is trying to be helpful, but it's actually creating more work for me to cut the plan from E11.9 and paste it under E11.65. Unlike prior AI software I've used, Sunoh doesn't allow me to instruct it on my preferred style. There's a button that asks, "Was this helpful?" but if you click "No" it doesn't allow you to offer specific feedback on why. The folks at eCW have been entirely unhelpful at addressing these problems when I've brought them to their attention. Sunoh has a window on the screen that gets in the way of accessing some of the EMR features, so I have to keep moving the box around to access other buttons. It's somewhat glitchy, and has sometimes stopped recording mid-visit for no apparent reason. There are many more issues, but those should give a broad idea of why I'm cancelling my $200/month subscription. Switched from [Freed](https://www.capterra.com/p/10024016/Freed/) Sunoh was recommended by eCW, they made it sound like it would integrate seemlessly and practically write the note for us. I'm actually going to switch back to Freed. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor December 18, 2025 Thank you for your feedback. We value your input and continuously enhance our software to better meet our customers’ needs. If you have any questions or concerns, please feel free to contact your account manager. TC Thomas C. Precertification Medical Practice ### "Good, but crashy" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 November 24, 2025 Pros Quick and easy to communicate with patients and providers without it feeling like you're pulling teeth Cons The system crashes at least twice a day and you lose any progress you have made with no way to recover Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor November 26, 2025 Thank you for your feedback. We appreciate you taking the time to share your experience and are pleased to know that you had a satisfactory experience with Sunoh.ai. SA Samar A. MD Medical Practice ### "Sunoh Review" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 March 9, 2025 Positive experience overall. The more you use it, the easier/more efficient and accurate it gets. Pros Makes completing notes faster. Accurate note taking. Cons Takes time to get used to the technology Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. Response from Vendor March 14, 2025 Thank you for your positive feedback. We appreciate you taking the time to share your experience and are pleased to know that you had a satisfactory experience with Sunoh.ai. TL Tammy L. CFO Hospital & Health Care ### "FMFI Review" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 5/10 February 25, 2025 Some of our providers like using it and find it most helpful for same-day visits, ER follow-ups or extensive visits involving multiple topics. Pros It is very helpful for summarizing discussions during visits, allowing us to spend more time with the patient rather than typing. Cons It does not always capture everything accurately. It would be nice if it were better at recognizing and processing orders, prescriptions, and imaging requests correctly. Alternatives considered [Dragon](https://www.capterra.com/p/209348/Dragon/) Reasons for choosing Sunoh The cost and integration with eCW was the ultimate deciding factor. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. MS Minesh S. Physician Medical Practice ### "Review of Sunoh AI for Primary Care Provider" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 5/10 February 18, 2025 I gave it 3 stars beacuse I feel that it is okay but needs some improvements. Pros It does a good job with History of Present Illness. Cons It does not do a good job of Peview of Systems, Physical Exam, and Assessment. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. AC Ashley C. Clinic Administrator Hospital & Health Care ### "Delayed product activation time " 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 1/10 February 18, 2025 Pros I have not been able to use it yet. The product activation process was unclear and too long. I joined the webinar prior to my eCW version upgrade and was unaware I would have to rejoin the webinar for Sunoh activation. Cons The product activation process has taken too long. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. PM Prithvish M. ADMIN IT Hospital & Health Care ### "Excellent hands free option for Providers who have higher patient load." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 18, 2025 It is very positive, i would definitely wish the treatment section with prior orders can be utilized as part of the Sunoh Experience Pros The ability to Capture Conversations with the patients and move on to the next patient. Cons Every Section i have to manually merge before i want be able to select multiple fields and merge if it looks fine. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. Response from Vendor March 14, 2025 Thank you for your positive review. We value your feedback and are glad to hear that your experience with us met your expectations. [View all Reviews](https://www.capterra.com/p/10016372/Sunoh/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.