# Sunoh Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Sunoh Software - reviews, pricing plans, popular comparisons to other Medical Transcription products and more. Source: https://www.capterra.com/p/10016372/Sunoh --- # Sunoh Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Sunoh ## What is Sunoh? Sunoh.ai is an EHR-agnostic ambient listening technology that uses AI and voice recognition to turn patient-provider conversations into clinical documentation. Providers get more time with patients as Sunoh.ai documents the visit. It listens to a conversation, generates a SOAP note using AI and voice recognition, and categorizes the summarized content into Progress Note sections for review. It’s also cost-effective, offering significant savings over traditional scribes or online scribe services. With Sunoh, practices are saving up to two hours of documentation time per provider per day and allowing physicians and staff to better focus on their patients. ## What is Sunoh used for? [Medical Transcription](https://www.capterra.com/medical-transcription-software/)[Generative AI](https://www.capterra.com/generative-ai-software/)[Transcription](https://www.capterra.com/transcription-software/) Top alternative Featured Overall rating Based on 36 user reviews Reviews sentiment Positive 81% Neutral 14% Negative 6% Starting price $149 Usage Based, Per Month Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Sunoh?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.eclinicalworks.com&name=Sunoh) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Sunoh 4.1 (36) VS. [4.8 (140)](https://www.capterra.com/p/167966/Sonix/reviews/) Starting Price $149 Usage Based, Per Month Starting Price $22 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.2 (36) Ease Of Use 4.9 (140) Value For Money 3.9 (35) Value For Money 4.7 (130) Customer Service 4.2 (35) Customer Service 4.8 (117) ## Sunoh alternatives [4.7 (9)](https://www.capterra.com/p/68235/ZyDoc-Transcription/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [3.0 (3)](https://www.capterra.com/p/10030040/Skriber/#reviews) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 33% of reviewers rated it above 4 stars [DeepScribe](https://www.capterra.com/p/232206/DeepScribe/) [4.3 (8)](https://www.capterra.com/p/232206/DeepScribe/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/232206/DeepScribe/) [INVOX Medical](https://www.capterra.com/p/200569/INVOX-Medical/) [4.3 (22)](https://www.capterra.com/p/200569/INVOX-Medical/reviews/) Starting price $300.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 86% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/200569/INVOX-Medical/) [View all alternatives](https://www.capterra.com/p/10016372/Sunoh/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Natural Language Processing 4.2 (23) 91.30% of 23 reviewers that rated this feature as important or highly important Process and analyze human language in text or audio form Charting 4.4 (15) 100.00% of 15 reviewers that rated this feature as important or highly important Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. Speech Recognition 4.2 (15) 93.33% of 15 reviewers that rated this feature as important or highly important Train your system to interpret and transcribe voice messages Text Editing 4.1 (15) 93.33% of 15 reviewers that rated this feature as important or highly important Edit text as needed HIPAA Compliant 4.9 (11) 90.91% of 11 reviewers that rated this feature as important or highly important Compliant with HIPAA, which sets standards for sensitive patient data protection Voice Recognition 4.3 (11) 100.00% of 11 reviewers that rated this feature as important or highly important Recognize/detect varying frequencies in a person's voice to identify/verify "who" is speaking Sunoh 28 features Automatically comprehend data abbreviation terms Software program that continuously adjusts its behavior based on observed data Application programming interface that allows for integration with other systems/databases Record audio or import/upload audio files Use AI to convert voice into text automatically Record the audio of phone conversations for quality assurance purposes Provide agents with a typical response for common call subject matter Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. Manage and track all internal and external communication conducted via calls, email, text, or chat Generative AI can be employed to generate content in different forms, such as text, images, music, and videos Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving Import and export data to and from software applications Software designed for the healthcare industry Compliant with HIPAA, which sets standards for sensitive patient data protection Enable businesses to implement machine learning algorithms on business data such as sales and revenue A library of medical terms, abbreviations, definitions, and meanings Access software remotely via mobile devices Access the system via a mobile application Manage and support multiple languages Process and analyze human language in text or audio form Streamlining repetitive tasks and activities through automated and predefined workflows Receive data and information in real time Train your system to interpret and transcribe voice messages Edit text as needed Generate a summary of short or long form text Set up connections to third-party platforms to improve business processes Voice recording and storing Recognize/detect varying frequencies in a person's voice to identify/verify "who" is speaking Get Advice We can help you find the software with the features you need. Features 3.9 (36) 3.9 Based on 36 reviews ## Pricing Value for money 3.9 (35) Sunoh.ai - Your AI Medical Scribe $149.00 Usage Based,Per Month It includes: - EHR agnostic - Available on Android phones, iPhone, and iPad - ambient voice capture - voice recognition system included - Generates draft clinical summary - Generates draft SOAP note - Ability to modify text before importing to EHR - Ability to export completed note as PDF - 24/7 support - Implementation Services included - Runs on Microsoft Azure Cloud - Ability to save transcript of visit Value for money 3.9 (35) 3.9 Based on 35 reviews ## Integrations [ athenaOne](https://www.capterra.com/p/98735/athenaOne/)[ Epic](https://www.capterra.com/p/122278/EpicCare-EMR/)[ eClinicalWorks](https://www.capterra.com/p/120360/eClinicalWorks/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.2 (35) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.2 (35) 4.2 Based on 35 reviews ## User reviews Overall rating 4.1 Based on 36 reviews Filter by rating 5(13) 4(16) 3(5) 2(1) 1(1) Mentioned topic Sorted by most recent Reneisha H. Clinical Programs Manager Hospital & Health Care ### " Useful AI Documentation Support for Healthcare Teams" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 May 8, 2026 Overall, my experience with Sunoh has been positive from a healthcare operations perspective. It offers helpful tools for improving documentation efficiency and supporting providers in busy clinical environments. While no platform is perfect, it has the potential to save time and support better workflow organization when used consistently. Pros I liked that the platform helps streamline documentation and makes it easier for providers to capture important details during patient encounters. It can help reduce some of the administrative burden and improve workflow efficiency in a busy healthcare setting. Cons Like many AI-assisted documentation tools, there can still be a learning curve and occasional inaccuracies that require review and editing. Integration and workflow adoption may also vary depending on the provider and practice setup. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor May 14, 2026 Thank you for your feedback. We appreciate you taking the time to share your experience and are pleased to know that you had a satisfactory experience with Sunoh.ai. AU Anonymous User admin Hospital & Health Care ### "Good pricing relative to other AI scribes." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 January 22, 2026 Overall this has been a solid investment. It makes documentation smoother, keeps my notes more consistent, and frees up time I can spend on patient care or finishing the day earlier. If you are looking for a reliable AI scribe that meaningfully reduces typing without adding too many headaches, Sunoh is worth a look. Pros Best Value per dollar for AI scribes I've seen. Sunoh AI Scribe has become a valuable part of how we document visits. It takes a lot of the routine typing off plates and leaves us more present with patients. It catches most of what is said and turns it into usable notes. That alone has saved time each week. Cons It is not perfect. It still needs occasional cleanup, especially with complex conversations or overlapping speakers. There are times when I have to go back and adjust phrasing or correct a few details. That extra step still takes less time than doing notes from scratch, but it is worth mentioning. Switched from [Suki](https://www.capterra.com/p/201859/Suki/) Price, it was cheaper for similar features Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor May 14, 2026 Thank you for your feedback. We appreciate you taking the time to share your experience and are pleased to know that you had a satisfactory experience with Sunoh.ai. EM Eric M. Physician Hospital & Health Care ### "Sunoh over-promises, under-delivers" 2.0 Overall Rating 2.0 2.0 Ease of Use 3.0 3.0 Features 2.0 2.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 December 5, 2025 I tried Sunoh because it was recommended for use with eClinical Works. I ended up switching back to the previous AI scribe I'd used (Freed) because it was better for half the cost. Other physicians in our medical group have also become frustrated and stopped their subscriptions to Sunoh. Pros Not much. It does a reasonable job of summarizing the H&P (although it still needs to be heavily edited, see below). Cons Sunoh makes a lot of errors. I spend as much time cleaning up mistakes as I used to spend just dictating notes myself. Sometimes Sunoh changes things that shouldn't be changed. Just one Example, I told a patient I was going to prescribe a steroid ointment, Sunoh said I was prescribing a cream (ointments & creams are very different things, as any dermatologist will tell you). Why would it do that? In the assessment and plan, Sunoh often changes the diagnosis. Example: even though I've entered a diagnosis of uncontrolled diabetes (E11.65), Sunoh hears me talking about diabetes and assigns a new diagnosis of diabetes without complications (E11.9). It's like the system is trying to be helpful, but it's actually creating more work for me to cut the plan from E11.9 and paste it under E11.65. Unlike prior AI software I've used, Sunoh doesn't allow me to instruct it on my preferred style. There's a button that asks, "Was this helpful?" but if you click "No" it doesn't allow you to offer specific feedback on why. The folks at eCW have been entirely unhelpful at addressing these problems when I've brought them to their attention. Sunoh has a window on the screen that gets in the way of accessing some of the EMR features, so I have to keep moving the box around to access other buttons. It's somewhat glitchy, and has sometimes stopped recording mid-visit for no apparent reason. There are many more issues, but those should give a broad idea of why I'm cancelling my $200/month subscription. Switched from [Freed](https://www.capterra.com/p/10024016/Freed/) Sunoh was recommended by eCW, they made it sound like it would integrate seemlessly and practically write the note for us. I'm actually going to switch back to Freed. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor December 18, 2025 Thank you for your feedback. We value your input and continuously enhance our software to better meet our customers’ needs. If you have any questions or concerns, please feel free to contact your account manager. TC Thomas C. Precertification Medical Practice ### "Good, but crashy" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 November 24, 2025 Pros Quick and easy to communicate with patients and providers without it feeling like you're pulling teeth Cons The system crashes at least twice a day and you lose any progress you have made with no way to recover Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor November 26, 2025 Thank you for your feedback. We appreciate you taking the time to share your experience and are pleased to know that you had a satisfactory experience with Sunoh.ai. SA Samar A. MD Medical Practice ### "Sunoh Review" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 March 9, 2025 Positive experience overall. The more you use it, the easier/more efficient and accurate it gets. Pros Makes completing notes faster. Accurate note taking. Cons Takes time to get used to the technology Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor March 14, 2025 Thank you for your positive feedback. We appreciate you taking the time to share your experience and are pleased to know that you had a satisfactory experience with Sunoh.ai. TL Tammy L. CFO Hospital & Health Care ### "FMFI Review" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 5/10 February 25, 2025 Some of our providers like using it and find it most helpful for same-day visits, ER follow-ups or extensive visits involving multiple topics. Pros It is very helpful for summarizing discussions during visits, allowing us to spend more time with the patient rather than typing. Cons It does not always capture everything accurately. It would be nice if it were better at recognizing and processing orders, prescriptions, and imaging requests correctly. Alternatives considered [Dragon](https://www.capterra.com/p/209348/Dragon/) Reasons for choosing Sunoh The cost and integration with eCW was the ultimate deciding factor. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MS Minesh S. Physician Medical Practice ### "Review of Sunoh AI for Primary Care Provider" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 5/10 February 18, 2025 I gave it 3 stars beacuse I feel that it is okay but needs some improvements. Pros It does a good job with History of Present Illness. Cons It does not do a good job of Peview of Systems, Physical Exam, and Assessment. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AC Ashley C. Clinic Administrator Hospital & Health Care ### "Delayed product activation time " 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 1/10 February 18, 2025 Pros I have not been able to use it yet. The product activation process was unclear and too long. I joined the webinar prior to my eCW version upgrade and was unaware I would have to rejoin the webinar for Sunoh activation. Cons The product activation process has taken too long. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. PM Prithvish M. ADMIN IT Hospital & Health Care ### "Excellent hands free option for Providers who have higher patient load." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 18, 2025 It is very positive, i would definitely wish the treatment section with prior orders can be utilized as part of the Sunoh Experience Pros The ability to Capture Conversations with the patients and move on to the next patient. Cons Every Section i have to manually merge before i want be able to select multiple fields and merge if it looks fine. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor March 14, 2025 Thank you for your positive review. We value your feedback and are glad to hear that your experience with us met your expectations. DF Debbie F. Director of QI and Clinical Systems Medical Practice ### "2025 Review of Sunoh-AI" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 February 18, 2025 Only using this with one provider who has described her satisfaction has improved as she uses it more Pros Accuracy of the summaries. Ability to edit when necessary, recording is available for one week. Cons Information that a provider prefers to be in a specific category such as HPI or assessment, but the information goes into a different area. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor March 14, 2025 Thank you for your positive review. We value your feedback and are glad to hear that your experience with us met your expectations. [View all Reviews](https://www.capterra.com/p/10016372/Sunoh/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. 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