# App8 Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about App8 Software - reviews, pricing plans, popular comparisons to other Food Delivery products and more. Source: https://www.capterra.com/p/10016403/App8/reviews --- # App8 Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) App8 ## What is App8? App8 is a catering-focused digital ordering platform that simplifies large-scale food service operations. It enables guests to place orders and pay through a web browser in a secure checkout, reducing bottlenecks and mistakes. Businesses can manage menus and orders easily, allowing teams to save time and focus on delivering excellent service. ## What is App8 used for? [Food Delivery](https://www.capterra.com/food-delivery-software/) Overall rating Based on 10 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price CA$84 Flat Rate, Per Month Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for App8?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://app8solutions.com&name=App8) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### App8 4.9 (10) VS. [4.7 (96)](https://www.capterra.com/p/10002488/Owner/reviews/) Starting Price CA$84 Flat Rate, Per Month Starting Price $499 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.8 (10) Ease Of Use 4.7 (188) Value For Money 4.9 (10) Value For Money 4.4 (136) Customer Service 5.0 (10) Customer Service 4.6 (141) ## App8 alternatives [4.2 (549)](https://www.capterra.com/p/136301/Toast-POS/reviews/) Starting price $69.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 79% of reviewers rated it above 4 stars [DoorDash for Merchants](https://www.capterra.com/p/229272/DoorDash/) [4.1 (188)](https://www.capterra.com/p/229272/DoorDash/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 81% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/229272/DoorDash/) Highest Rated [Restroworks Cloud Kitchen Management Software](https://www.capterra.com/p/10012195/Restroworks-Cloud-Kitchen-Management-Software/) [4.9 (78)](https://www.capterra.com/p/10012195/Restroworks-Cloud-Kitchen-Management-Software/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10012195/Restroworks-Cloud-Kitchen-Management-Software/) [GrubHub](https://www.capterra.com/p/210141/GrubHub/) [4.3 (131)](https://www.capterra.com/p/210141/GrubHub/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 80% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/210141/GrubHub/) [View all alternatives](https://www.capterra.com/p/10016403/App8/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Order Management 4.7 (7) 114.29% of 7 reviewers that rated this feature as important or highly important Manage and track customer orders for goods, investments, or any other purchases Reporting/Analytics 4.9 (7) 100.00% of 7 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data Mobile Access 5.0 (6) 116.67% of 6 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Online Ordering 4.6 (5) 120.00% of 5 reviewers that rated this feature as important or highly important Tracks and processes online orders Food Delivery Dispatching 5.0 (3) 100.00% of 3 reviewers that rated this feature as important or highly important Dispatch food deliveries Real-Time Updates 4.0 (3) 133.33% of 3 reviewers that rated this feature as important or highly important Receive system updates as soon as any changes are made App8 29 features Dashboard to view the status of ongoing processes, identify current incidents and track past activities Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Accept and process credit card transactions Access previous interactions or concerns to maintain customer relationships Add customized logos and colors to align with company branding Track products that are for sale at a reduced price or part of coupon promotions Electronically collect payments for goods or services Dispatch food deliveries Serves restaurants Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases Access software remotely via mobile devices Notifications via mobile devices Manage and support multiple locations Tracks and processes online orders Entering, storing, and transmitting electronic and/or online orders, tests and other services for all types of industries Manage and track customer orders for goods, investments, or any other purchases Send / receive, process, and execute orders Accept and process customer payments for products or services using hardware and software Design, communicate, and distribute incentives to perform a specific action Receive data and information in real time Active monitoring of systems, applications, or networks Notifications that are delivered to users as soon as an event occurs Active reporting of data and metrics Receive system updates as soon as any changes are made Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Send messages via SMS Set up connections to third-party platforms to improve business processes Get Advice We can help you find the software with the features you need. Features 4.6 (10) 4.6 Based on 10 reviews ## Pricing Value for money 4.9 (10) Flexible Pricing CA$84.00 Flat Rate,Per Month Value for money 4.9 (10) 4.9 Based on 10 reviews ## Integrations [ Fiserv](https://www.capterra.com/p/191108/First-Data-Payment-Processing/)[ Worldpay for Enterprise](https://www.capterra.com/p/165694/Virtual-Terminal/)[ Squirrel POS](https://www.capterra.com/p/43475/Squirrel-POS/)[ Worldline](https://www.capterra.com/p/170191/Bambora/)[ PAR PixelPoint POS](https://www.capterra.com/p/17875/PixelPoint-POS/)[ FreedomPay](https://www.capterra.com/p/83235/FreedomPay/)[ CrowdTwist](https://www.capterra.com/p/131016/CrowdTwist/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (10) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (10) 5.0 Based on 10 reviews ## User reviews Overall rating 4.9 Based on 10 reviews Filter by rating 5(9) 4(1) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent GR giovanni r. General Manager Food & Beverages ### "App8 is Great!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 11, 2025 from set up to go live to even post - the system is simple but the support is next level - really appreciate that Pros Set up was easy, support was great, they cared to make sure we were successful instead of set up and then were on our own - that was great, the product is great too - NOT one complaint about this platform from customers Cons its not an app lol, there really are not any cons to this app8 system, the only thing i can think of is perhaps having generic images available until we were able to supply our own? Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. RK Rishi K. District Manager Food & Beverages ### "App8 is awesome!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 10, 2025 Overall experience after speaking with guests and my unit manager who handles the back end of the platform are very positive. Can not wait to see it in other units. Pros I really enjoy how easy it is for the customer to order, and for us to approve and complete the order seamlessly. Printing each order and having all pertinent info on one page is amazing as well! Cons At this point nothing at all. My leadership team feels we could add a bit more flare and color and images into the order landing page. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MO Mustafa O. Manager Food & Beverages ### "App8 best App to use for online shopping " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 21, 2024 Pros Easy to use , easy to update anything online, very good customer service. Cons one of the best App I have ever used easy to update any information easy to setup the menu Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MM Muhammad Minhaj S. General Manager Food & Beverages ### "Amazing Product" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 14, 2024 Good. Specially the onboarding team is amazing. Pros In seat and pick up ordering system - love that idea Cons They do not have a feature in place to limit the number of alcoholic beverages a guest can purchase. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AR Amir R. Owner Operator Restaurants ### "Grounded's Experience With App8" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 11, 2024 My over all experience is a 10/10. I would not be operating without them. Pros I love the commitment from all the people at all levels who "partner" with us to ensure our success. The service is above top shelf. The product is also innovative and constantly evolving, while keeping the basics in check. I am in the people and service business, I make a living doing that. The people at App8 are the same mindset. I love them. Cons I would like to see more access to the customization of the ordering platform. Making it a limb to our brand. More ability to add our own spin creatively. We are not able to to enough of that. Gift cards and frequency rewards could also use some development. Switched from [Truffle POS](https://www.capterra.com/p/229275/Truffle-POS/) Truffle was not responding to our needs. Technically and from a personal service perspective. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. FD Freddy D. Digital Strategy Manager Hospitality ### "App8 solutions as a Strategy Manager" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 29, 2024 I would describe my overall experience with App8 as a dream come true. App8 as a solution(s) is what we've been looking for; App8 as a company, is a breath of fresh air. The future looks bright and promising Pros I'm a Strategy Manager who's task (amongst others) is to deploy App8 solutions at my enterprise's units. Although I have used the technology for testing purposes, I do not use it as a customer. My "Pros" would be the competence of the App8 team as a whole. Just to name a few: - Delivering a commitment when promised (or before the promised time) - Fast deployments - Speed at which support issues are attended to and resolved - Marketplace feature - Gift card feature - Bilingual product (French/English) - Customization (can be used as a white label app for the same cost) - Integrations Cons \-The UI/appearance of the app is basic. -As an enterprise, it would be nice to not only rely on App8 for software but also hardware - a one stop shop. Yes App8 doe offer hardware but not for enterprises who require enterprise grade hardware. Alternatives considered [UEAT](https://www.capterra.com/p/10006905/UEAT/) Reasons for choosing App8 App8 had already checked off most of our requirements and would allow us to deploy quicker. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MD Michael D. Food and Beverage Supervisor Sports ### "Stadium ordering" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 17, 2024 Pros \- Ease of use for client and admin - Ability to real time update products Cons Can freeze if even a moment of interruption in internet access which causes orders to get stuck in que and not able to be cleared. I believe this is a bug that has been addressed now but was a problem. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor January 19, 2024 Hi Michael, Thank you for leaving your review. We appreciate you letting us know of the bug you encountered and are pleased to hear that it has been addressed, allowing your issue to be resolved. JM Jamie M. Director in Catering Food & Beverages ### "Fresh on the Fly" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 January 17, 2024 Pros Easy to input menus, support team is always available to answer any questions, ordering online seems easy for our guests. Cons unable to do some functions we would like but the support team usually has a work around until they can implement the fix. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor January 19, 2024 Hi Jamie, Thank you for leaving your feedback! We appreciate you sharing some of your product enhancement requests and are happy to hear that the team is able to meet your needs even if the feature hasn't been developed yet. AT A.J. T. Manager Food & Beverages ### "Good with Some Minor Changes Wanted" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 January 4, 2024 Pros It was easy to use in regards to looking at incoming orders and accepting it. Cons Searching past orders can be a bit confusing because you can't check the time of the past order or the pick up time. Also wish there was an automatic option for accepting orders instead of having to verify each order. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MS Melissa S. Food and Beverage Manager Entertainment ### "The ONLY solution you need!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 13, 2023 Like I said, I feel like a part of the family with them. They always make time for me and listen to me. They are incredible to work with, and I can't recommend them enough! Pros Not only is the platform easy to use and has everything you'll need, but the team at App8 are INCREDIBLE to deal with! They are friendly and professional, and they truly take a sincere interest in helping you create a system that works for you! They are constantly adding new features and expanding their reach, they make you feel valued, and they treat you like family. Cons Not really anything! Anytime I've asked for something that wasn't already a feature, they've either figured out a work around to ensure I have my needs met, or they build the feature (if it makes sense for other clients and the platform as a whole). Switched from [Zupply](https://www.capterra.com/p/170226/Zupply/) (not Zupply, but it won't allow me to submit without selecting a predefined answer, my actual answer is Zuppler) Better features, integration, and room to grow Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor January 2, 2024 Melissa, thank you for your kind words! We really appreciate working with you and your team as well. We're excited to watch our partnership continue to grow. 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