# The Learning Center Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is The Learning Center the right Training solution for you? Explore 17 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/10016487/The-Learning-Center/reviews --- The Learning Center 4.6 (17) [View alternatives](https://www.capterra.com/p/10016487/The-Learning-Center/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of The Learning Center Ease of use 4.4 Customer Service 4.8 ## Showing most helpful reviews Showing 1-17 of 17 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use MP Myles P. Learning and Development Specialist Banking Used the software for: Less than 6 months ### "A Strong Learning Platform!" June 20, 2024 5.0 So far, it's been a really positive experience! This is our company's first LMS and so far, it's done everything I've needed it to in order to launch a formal training program. Outside of a few cosmetic control functions, I couldn't ask for much more! Pros I find the navigation of the new interface to be user-friendly and straight-forward. The overall value of the platform, content library, and client support have been very good! Anytime I've had questions, my account manager has responded same day and provided solutions to nearly every roadblock I've come across. Cons I feel from the Admin side, we should have a bit more control. For example, as I'm creating new content, once it publishes to TLC, it changes my thumbnail photo to a generic one that I cannot edit, causing every one of my courses that I've added myself to visually look the same. I would also like to be able to control the company logo and banner photo areas of the dashboard. Currently, the only way to do this is to send your photos to TLC directly and wait for them to update your changes. This feels like something minute enough to allow the user admin(s) to control in my opinion. Reason for choosing The Learning Center The overall value of content, especially the Credit Union-specific courses, the cost, and client support were a better solution than any of the other options we looked at. Review Source CT Connie T. VP of Member Services Banking Used the software for: 1-2 years ### "Satisfied Client" June 18, 2024 5.0 My experiences thus far have been spot on and are meeting the needs of our Financial Institution. I highly recommend this product. Pros The variety of courses from basic to more advanced is critical to the employee development. The ability to assign Lesson Plans, customized by the organization to meet the needs of employees' development is an asset to our organization. Employees also have the ability to choose addition classes to enhance the required classes. All the courses taken are recorded for use at employee's job evaluation. Cons It was a bit tasking to set up the lesson plans. Once I got the hang of it, it went smoothly. The support from the TLC staff was awesome and they were very willing to assist. Review Source SB Sarah B. HR Admin Automotive Used the software for: 6-12 months ### "LMS Review" June 24, 2024 3.0 Customer service had a timely response and were very easy to work with. Pros I like that I am able to quickly find classes and schedule individuals. Cons It seems a little dated with the use of buttons and assigning tasks. Review Source MT Madison T. HR admin Financial Services Used the software for: 1-2 years ### "Madison TLC review" June 20, 2024 5.0 Pros The creating your own tests in mentorpro and the learning plans. Cons Not being able to pull out feedback answers from a test. Review Source AK Amanda K. HR and Safety Manager Biotechnology Used the software for: 2+ years ### "The Learning Center" June 19, 2024 5.0 Pros I enjoy the catalog of trainings that come with the program as well as the ability to use it to upload our and author our own in MentorPro. We also use the system to fulfill our tracking needs for document reviews. Cons It would be helpful to maybe have a supervisor option vs. just a user or administrator. Review Source TR Trevor R. Administrative Assistant Financial Services Used the software for: 2+ years ### "Always reliable" June 28, 2024 5.0 I've used this since I began working for Me-Dian in 2021 and have always experience ease of use, thanks for the great program Pros Always happy to use TLC and services for the team Cons Nothing but if I were to be required to add something, it'd be all the different tabs that need to be open Review Source TG Taylor G. HR and Training Coordinator Financial Services Used the software for: 2+ years ### "The Learning Centre" June 20, 2024 4.0 Overall good experience. Several courses to choose from Pros Can adjust courses under "Learning Plan" in order of importance to complete Cons You have to click in a lot of places for setting up a new user and adding courses. Some courses don't show "completed" right away, you have to click into the course to see. Review Source AU Alyssa U. Office Manager Financial Services Used the software for: 2+ years ### "Management Review" July 4, 2024 5.0 My overall experience with the Learning Center has been good. Pros Courses are short, can re-take exams, lets person know what question they got wrong and provides correct answer. Cons There is not anything that I don't really like about the Learning Center. Review Source LT Lohana T. Training Development Manager Banking Used the software for: 1-2 years ### "Thank Goodness for their Client Experience Specialist" June 18, 2024 5.0 Pros Working with TLC's Client Experience Specialist is so easy and helpful! They have a great availability and take the extra time to understand what the Credit Union needs from TLC, showing helpful solutions. Cons I'm excited for the face lift in making it more user friendly and a modern feel. I do believe that was one of the aspects disliked by the staff. Review Source SR Sara R. Executive Support Specialist Banking Used the software for: 2+ years ### "Comprehensive Online Learning Tool" June 24, 2024 4.0 We love the various courses offered in our package. Pros Anyone can select a course Can customize by adding your own policy reviews and quizzes Cons Assigning courses is difficult and the navigation of the system is complicated. Review Source KL KRISTINE L. Human Resources Coordinator Financial Services Used the software for: 2+ years ### "A great product!" June 18, 2024 5.0 Pros Affordable, with many different options for learning. Love the soft skills area of learning. Cons Nothing to add here. Really like all the updates. Review Source JT John T. Learning and Development Manager Automotive Used the software for: 6-12 months ### "My Thoughts on TLC" June 18, 2024 4.0 Pros Classroom creation was simple and easy to manage. Cons Mentor pro doesn't allow you to ad gamification. Reason for choosing The Learning Center It was part of Performance Pro performance management software. Review Source AS Annette S. Employee Development Officer Financial Services Used the software for: 1-2 years ### "TLC is a great product" June 18, 2024 5.0 Pros The modules are easy to navigate and it is great to help us gauge where our employees can use additional training. Cons We pay our employees an incentive to take these modules. I wish it kept the scores from all the tests - especially if they have to retake the tests. We pay our employees based on a tiered scoring system. Review Source KR Karen R. IT Analyst Banking Used the software for: 2+ years ### "Works Well" June 25, 2024 5.0 It runs pretty smoothly and when there is a question, the helpdesk is fantastic for reaching out quickly and helping resolve whatever issue you are having. Pros We can keep our staff up to date with our yearly mandatory courses and the TLC system keeps track of the completion dates for years past. It is nice to know that the courses are being constantly updated for us to meet the ever-changing compliance standards. Cons The menu options could be a little more obvious. They are slightly hidden. Review Source MC Miquaela C. Assistant Branch Manager Financial Services Used the software for: 1-2 years ### "All Positive" July 2, 2024 5.0 Everything seems to be going well and I really enjoy it Pros The availability to take more classes than assigned. Cons Nothing at this time, other than I do believe there could be less words and more videos. Review Source MJ Melissa J. Senior Manager HR Banking Used the software for: 2+ years ### "Effective Resource" June 20, 2024 4.0 as a plan administrator find the site very user friendly. in the event it is not straight forward, the support team makes up for it all with prompt service Pros The ease of the use, the history on employees profiles, and a very robust catalogue Cons the tools are not exhaustive and typically require me to contact c/s Review Source MS Melayna S. HR Generalist Automotive Used the software for: 6-12 months ### "LMS Pros & Cons" June 24, 2024 5.0 Pros Ability to roll out customized training/upload company content. Cons navigation and usage of different functions in an administrator role. Review Source Similar Products Featured ## Related categories [Learning Management System](https://www.capterra.com/learning-management-system-software/)[Training](https://www.capterra.com/training-software/)