# LeadSimple Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about LeadSimple Software - reviews, pricing plans, popular comparisons to other Real Estate CRM products and more. Source: https://www.capterra.com/p/10016515/LeadSimple --- # LeadSimple Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. 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[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) LeadSimple ## What is LeadSimple? The #1 CRM, workflow automation, & shared inbox software for property managers. Manage more doors with less stress. ## What is LeadSimple used for? [Real Estate CRM](https://www.capterra.com/real-estate-crm-software/) Top alternative Featured Overall rating Based on 26 user reviews Reviews sentiment Positive 100% Neutral 0% Negative 0% Starting price $99 Flat Rate, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for LeadSimple?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://leadsimple.com&name=LeadSimple) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### LeadSimple 4.9 (26) VS. [4.6 (615)](https://www.capterra.com/p/2732/Rent-Manager/reviews/) Starting Price $99 Flat Rate, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.7 (26) Ease Of Use 4.4 (382) Value For Money 4.7 (25) Value For Money 4.6 (360) Customer Service 4.8 (26) Customer Service 4.7 (371) ## LeadSimple alternatives [4.6 (601)](https://www.capterra.com/p/135182/ResMan/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars Highest Rated [4.8 (225)](https://www.capterra.com/p/147198/Hemlane/reviews/) Starting price $36.50 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.3 (451)](https://www.capterra.com/p/133029/TenantCloud/reviews/) Starting price $15.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 86% of reviewers rated it above 4 stars [HouseJet](https://www.capterra.com/p/201552/Market-Maker/) [4.3 (382)](https://www.capterra.com/p/201552/Market-Maker/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/201552/Market-Maker/) [View all alternatives](https://www.capterra.com/p/10016515/LeadSimple/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Contact Management 4.9 (21) 95.24% of 21 reviewers that rated this feature as important or highly important Manage, organize, and store contact information Reminders 4.9 (13) 92.31% of 13 reviewers that rated this feature as important or highly important Timed notification for any upcoming task, deadline, appointment, or activity Third-Party Integrations 4.8 (8) 87.50% of 8 reviewers that rated this feature as important or highly important Set up connections to third-party platforms to improve business processes For Real Estate 4.6 (5) 60.00% of 5 reviewers that rated this feature as important or highly important For realtors, real estate investors, property managers, and other real estate professionals. Lead Management 5.0 (5) 80.00% of 5 reviewers that rated this feature as important or highly important Store information about leads or contacts and track, manage and nurture them throughout the sales process Interaction Tracking 5.0 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Track interaction history by documenting conversations for contacts LeadSimple 20 features Dashboard to view the status of ongoing processes, identify current incidents and track past activities Manage, organize, and store contact information Customize data fields to support various needs and use cases Import and export data to and from software applications Create and send email blasts/campaigns Pre-made examples and templates for emails Track delivered, received, and opened emails For realtors, real estate investors, property managers, and other real estate professionals. Track interaction history by documenting conversations for contacts Automatically identify and save contact information of potential customers Store information about leads or contacts and track, manage and nurture them throughout the sales process Engage with a lead throughout the sales process by actively providing information Track the progress of long term goals, campaigns, and opportunities, for sales, projects, business ventures etc. Centralized database to track details of properties (including lease, tenant, and owner information) Timed notification for any upcoming task, deadline, appointment, or activity View and track pertinent metrics to find patterns and gain insights from data Create, manage and track all task activities and progression Create, save, and re-purpose templates for emails, forms, etc. Set up connections to third-party platforms to improve business processes Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 4.7 (26) 4.7 Based on 26 reviews ## Pricing Value for money 4.7 (25) Free Trial Growth CRM $99.00 Flat Rate,Per Month Value for money 4.7 (25) 4.7 Based on 25 reviews ## Integrations [ AppFolio Property Manager](https://www.capterra.com/p/92228/AppFolio-Property-Manager/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.8 (26) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.8 (26) 4.8 Based on 26 reviews ## User reviews Overall rating 4.9 Based on 26 reviews Filter by rating 5(23) 4(3) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent MJ Mario J. Ops Mgr Real Estate ### "LeadSimple made easy" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 July 14, 2025 overall I like the process, the reminders, and settings to be able to track and see the history behind the lead throughout the process. Pros The simplicity of tracking leads and logging all information in one place. Being able to toggle between the team and see where everyone is at, and see if anything was missed. Cons The issue with uploading attachments to template emails. It took a while to navigate and figure out which emails contained which attachment within, but overall I finally got it after playing with it. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SS Sina S. Growth Leader Real Estate ### "Great Platform to Automate and Streamline For Property Management Companies" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 25, 2025 Pros Flexibility in building the system to match your process and even improving it by removing tons of internal back and forth. Cons The speed of the platform can be a bit slow sometimes, but they are working on it which going to be amazing. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JM John M. Owner Real Estate ### "Quick response and always helpful" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 24, 2025 Great service, great response time, kind and courteous support team, always able to answer my questions or offer resolution to my issues Pros The customer support team is alway quick to respond and very helpful. They are very knowledgable and are able to resolve my issues quickly. Cons Honestly, I can't say that I have ever had a bad experience with the LeadSimple support team! Problems are always resolved quickly. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KB Kacie B. Asst. Account Manager and Leasing Manager Real Estate ### "Hearthside Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 23, 2025 Overall experience is a 10/10 and would definitely recommend to many! Their communication is great and I cant wait for future updates to see where this software goes! Pros I like how we no longer have to worry about losing a email trace when it all is in LeadSimple. We are no longer stressed as an office of someone forgetting to send something out because of LeadSimple. Cons That we haven't used it sooner. In the beginning it was hard to get used to. However, now that we have been using it for so long, we find it very useful when a task is brough up! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MM Malory M. Property Management Advisor Real Estate ### "Turning "no" clients into "yes" clients" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 June 20, 2025 Overall i have had a very positive experience with leadsimple. The organization and tracking capabilities make sure i am on top of my leads and work. Pros Leadsimple helps me keep track of my conversations with leads. The note feature and ability to play back calls and set up a drip campaign to keep constant contact has turned "no" clients into "yes" clients. Cons How calls and messages to clients seem "automated" with having the SMS opt out, i have had people not respond or be wary of responding because of that Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JM Jimmy M. CEO Real Estate ### "MUST HAVE for Property Manager's looking to grow" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 18, 2025 If you are a property manager looking to scale your business this is a must have product, particularly on the sales side. Pros The ease of building out new workflows allowed our team to navigate proedural change quickly and efficiently. Cons I wish the onboarding process was more thorough. Based on how I was sold upfront I thought we would have a more hands on onboarding process. Switched from [monday.com](https://www.capterra.com/p/147657/monday-com/) Better workflows and API integration with Appfolio. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DP David P. owner Real Estate ### "Lead Simple is great" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 18, 2025 It really has been a game changer for our company. Less tasks are missed and really can monitor production from different team members Pros Love how it keeps my staff on point with tasks and nothing is missed. We also like that we can add instructions which serve as a great training platform Cons none really - it really has been a great software program for us. If anything, sometimes I need help in building or fixing processes. Switched from [ActiveCampaign](https://www.capterra.com/p/79367/ActiveCampaign/) Active Campaign was difficult to use and wanted a crm and process combined Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SD SHELLEY D. Property Manager Real Estate ### "Lead Simple or Lead Complicated" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 6/10 June 17, 2025 There is a learning curve to this platform. I'm still working on getting it down. The employees are very nice at trying to help explain the system and helping with glitches when they happen. Pros The nurturing of leads long after they're captured so you can keep up with them for future rental properties. Cons The complexity of the system. I can't go one day without taking care of tasks or all the tasks get screwed up. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. PA Patrick A. Business Development Manager Real Estate ### "Great app for property management " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 June 17, 2025 Great resource when following up with clients and creating a lot of touch points and keeping me top of mind Pros The automatic followup makes it very easy to follow up with new leads and existing owners to lead to more conversations Cons Having to always sign in the app. Also, when opening up pictures on the app, the app usually will shut down Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SS Summer S. Property Manager in Charge Real Estate ### "Leadsimple Review - EPMG " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 7/10 June 17, 2025 Great so far! It has helped day to day for sure with task management as well as automations for contacting leads. Pros Ladsimple has automated so many daily processes for us. It helps us stay up to date on what needs to be completed each day and where processes stand. Cons Set up took an extremely long time because it is so customized - not a lot of support directly from Leadsimple with set up. Reasons for choosing LeadSimple At the time their product was not as robust Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. EP Erik P. Business Development Manager Real Estate ### "Just simple" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 June 17, 2025 I use this software for work, as a property manager I get to assign leads and perform b2b sales business work Pros I find this software very easy to use and very easy to interact with, the marketing drip campaigns are amazing and can do several things at a time without having to save or change screens to many times Cons Does not load immediately, takes some time to interact with other phone dialing softwares, the was leads appear should have a better view Alternatives considered [Clio](https://www.capterra.com/p/105428/Clio/) Reasons for choosing LeadSimple I wanted to try a different software to use Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KG Karen G. Assistance Manager Real Estate ### "Great I like it " 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 June 10, 2025 I like it because it gives me peace of mind allow me to go back and check the process if I need to do it Pros It gives me peace of mind regarding my daily tasks since LS helps me keep track of them. Allow me to add notes for the team Cons The new version, I can't find the options. What I mean is that I don't see where the unassigned emails are, I only see mine. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KR Karla R. Property Manager Real Estate ### "Great software !" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 10, 2025 My team has been working with it for around 4 years, and productivity has improved. It is easy for us all to make sure everything is properly done. Pros Easy to follow up and work with. The Team is very quick to assist if needed, and they are super nice! Cons They are currently working on the adaptability with smartphones; it is not perfect, but they are getting there. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SI Stephany I. Resident Services Manager Real Estate ### "LeadSimple is a great App!" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 June 10, 2025 It's a great tool for work. Gets the job done easily. I have used it for over 8 months and it helps keep tasks organized. Pros I like how the tasks are easily scheduled and adaptable to needs. Minor adjustments can be made along the way. Dates and times are also well calculated. Cons I dislike the errors after sending or closing emails. It instantly says their is an error and I have to reload the page. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MC Maria C. Property Manager Real Estate ### "Game Changer " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 10, 2025 Great experience very user friendly program. We have customized it to fit our exact needs. It's extremely reliable. Pros Great customer support! When there are glitches there is always someone who can help you get it fixed right away reducing the downtime to a minimum. They listen and are constantly improving their software. This just does so much for our company. The task management portion has been a game changer for our business. Cons I really don't have anything to say here. Leadsimple has delivered a high quality product making our job smooth and transparent. Switched from [Podio](https://www.capterra.com/p/128631/Podio/) Needed something that would be a task management software as well as a CRM that we could build out as needed Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AR Aida R. Bookkeeper Real Estate ### "Leadsimple Rocks!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 10, 2025 Pros Working with them has streamlined our processes and boosted productivity.Their solutions have entirely transformed our workflow. Cons I haven't experiencing anything bad, I am 100% satisfied with them, I am sad that I did not work with this app earlier Switched from [Podio](https://www.capterra.com/p/128631/Podio/) I was not 100% satisfied with the service and product Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JR Jean R. Leasing agent Real Estate ### "the simpler the better" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 June 10, 2025 I would say nine out of ten(9/10), for me personally I like it, sometimes I do not because it just kick me out XD. Pros The simplicity of managing, text, email and calls. The new inbox came to help us a lot so thank you for that Cons Actually, at the beginning it was difficult to adapt to changes but indeed later it was easy to work with the new inbox Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DK David K. President Real Estate ### "Best all in one PM production software" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 10, 2025 I've been a customer for almost 10 years and have seen them improve the system. Constantly, year after year. Their customer support is incredible. They always get back with you. If you have any issues or questions, Pros They have an all-in-one email, CRM, and process/task management system that is Easy to program and customize and synchronizes with our property management software. They are always improving their system based on feedback from their customers. Cons They are in the process of improving their shared email system. It's pretty good, but it will be better once they're complete. Switched from [Podio](https://www.capterra.com/p/128631/Podio/) It is an easy-to-program and customizable all-in-one system. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CS Carlos S. Application Manager Real Estate ### "Easy to navigate" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 10, 2025 It helps a lot of customers who are not that tech-savvy and the verification system included help us to reduce time. Pros Friendly user, it has easy access to the options needed, and also the verification process is really great! Cons Sometimes it asks for a code every day even if you select the remind this device for 30 days, but this does not happen all the time. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MB Mark B. CEO Real Estate ### "10+ year user, still a big fan" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 29, 2025 Fantastic! Great people, great product, invested in our industry. Continually improving, expanding offerings to better meet client needs over time. Pros Adaptation and evolution over time. Continuously getting better. Specificity to SFR property management industry. Good leadership and good people at this company. We’ve been with them over 10 years. Wouldn’t think of using anything else. Cons Missing some feature depth in project management but that’s tolerable because of advantages to being industry-specific Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AS Ashley S. Business Operations Real Estate ### "Great Company!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 10, 2024 Pros Their implementation team and customer service is amazing Cons None as of yet! We are loving the implementation and the service Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MT Michael T. Owner Real Estate ### "Foundational to owning business versus having a job" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 June 12, 2024 LeadSimple has provided a operational tool to bring a lot of our daily operations into one spot. It's easy to use and set up. What you get for the cost is wildly disproportionate. It brings sanity to my life and the lives of my property managers. Pros LeadSimple makes it possible for me to build systems and process that enable me to step away from my business little by little. Cons The inbox is taking some getting used to. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AR Aaron R. President Real Estate ### "Lead Simple A Property Managers Back Bone. " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 June 12, 2024 Overall, our experience with Lead Simple has been exceptional. They are dedicated to providing a fantastic product that we can consistently rely on. Their commitment to excellence and customer satisfaction sets them apart in the industry. Pros They completely get the property management business and how we operate and help design the software around our industry. Cons There is nothing significant to report at this time. Everything is running smoothly as expected. Switched from [Process Street](https://www.capterra.com/p/135004/Process-Street/) Lead Simple Is more robust and ties into our PM software. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. HK Huston K. Property Manager Real Estate ### "LeadSimple - A Top Tier Company and Software In Property Management" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 12, 2024 100% satisfied and I appreciate their continued efforts to roll out core items that help the property management industry.... not just trendy or flashy objects that make them look cool I hope one day they become a cornerstone of the property management community the way people look at Appfolio, Yardy, etc... Pros LeadSimple has been a game-changer for managing my office and remote team members effectively. It has enabled me to implement and adjust processes seamlessly, ensuring that my team can follow the desired workflows without the need for constant micromanagement. The platform's flexibility allows us to identify and fix issues or make improvements during our weekly team meetings, fostering a culture of continuous improvement. Employees appreciate having their input valued, which not only makes their jobs more efficient but also eliminates redundancy through the use of templates and automation. Overall, LeadSimple has streamlined our operations and enhanced team productivity significantly. Cons I have no cons about LeadSimple, but I think most people that sign up can be overwhelmed by the entire software..... LeadSimple is doing a great job of offering webinars and encouraging 3rd parties (\[sensitive content hidden\] @ Black Sheep, \[sensitive content hidden\] @ PM Assist) to help clients become more efficient Reasons for choosing LeadSimple I liked LeadSimple, I never even considered anyone else. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JV Jeremy V. Business Process Consultant Real Estate ### "LeadSimple great for scaling property management and simplifying process management" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 4, 2024 Very good. Excellent choice. I was impressed with the responsiveness of the support team, the training available, and the documentation to support customization. Pros Customization and support during onboarding. Becomes easy to use once the user has completed training and spent time with the interface. The design team has been very responsive to feedback and feature requests. Great features like business process design, management, and automation. Also, integrating MSFT, Zapier, and other web-based tools makes data flow across systems more efficient. Great ROI. Especially for working remotely and virtual teams. Cons It may be challenging to navigate through the GUI at first, but the design has improved over time. Customization of processes and workflows wasn't as intuitive but what CRM has it perfect? Reporting and analytics may be lacking compared to other like programs but I hear that it is in the works. Alternatives considered [IXACT Contact](https://www.capterra.com/p/130605/IXACT-Contact/) [HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/) Reasons for choosing LeadSimple Industry-specific, pricing, and features. 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